Bluehost is a website building tool that is meant to help businesses create and manage WordPress websites from a single platform. Using the software allows companies to streamline numerous critical operations including migrating business files, streamlining shared web hosting operations, and managing domains.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Bluehost is famous for its cheap web hosting, especially for WordPress websites and WooCommerce stores. But hype aside, is Bluehost a good choice for your website or online store?
So buckle in, and let’s find out. Here, in this Bluehost review, we’re uncovering everything you need to know about the service.
Global Performance Grade | A |
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Uptime Guarantee | ✔ |
Free SSL | ✔ |
Hosting Types | Shared, Dedicated, WordPress, VPS |
Basic Plan Features | 1 Website, 50 GB SSD Storage, 24/7 Support |
Starting Price | $ 2.95 |
Learn more at Bluehost.com |
Bluehost is one of the largest web hosting providers in the world. At the time of writing, they host over two million web domains. The company was founded in 2003 in Utah. But, Bluehost really gained momentum in 2009 when the company introduced CPU throttling technology to increase the efficiency and speed of its servers.
Fast forward to 2010, and they joined a conglomerate of other web service providers under the Endurance International Group. Since then, Bluehost has become a significant player in the web hosting industry, with an estimated market share of 3.4%.
Now that we’ve covered a bit about who Bluehost is, let’s look closer at its features and functionality…
Bluehost’s easy-to-use interface is one of its many appeals.
In fact, there are two interface options available:
Within your Bluehost dashboard, you’ll find a one-click setup for WordPress. Installing WordPress is as simple as logging in, finding the website section on your dashboard, and hitting “Install WordPress.”
You’ll then be asked to choose your domain name. At this point, you also need to provide an email address and create a username and password for your new installation.
SEO or (AKA Search Engine Optimization) refers to how easily findable your website is on search engines. Bluehost analyze your website and provides you with an online marketing report that’s divided into easy-to-read sections:
Overall, Bluehost provides a wealth of information to help you improve your website’s SEO.
Using Microsoft 365, Bluehost lets you create a custom professional email address where your domain name is simply transferred to your new email. If you already own a web domain, you can add it to your Office 365 subscription through its management dashboard (which you can access via your Bluehost control panel).
There are three email hosting plans to choose from:
All plans include:
You’re free to upgrade or cancel your subscription whenever you want (with no cancellation fees). Before canceling your subscription, be sure to download any data you require; however, you can still access this up to 30 days after canceling.
Bluehost claims to always be on hand to support its customers. So regardless of your chosen pricing plan, you’re entitled to 24/7 telephone and live chat support. To utilize the latter, hit the “chat now” button on Bluehost’s website. You’ll be asked if you’re a new or existing customer and a way to identify you, such as your web domain, phone number, or email address.
Bluehost also offers a blog, online knowledge base, and resource center. Here you can find answers to questions, how-to guides, and gather more info on topics about business, creating a website, and marketing. An interesting feature in the resource center is that you can filter by skill level: basic, intermediate, or advanced to ensure access to the information you’ll actually understand.
CPanel (AKA Control Panel) is Bluehost’s website management platform. You can access this via the advanced section of your Bluehost dashboard. From here, you can manage integrations and access a range of applications where you can add useful scripts to your website, such as:
The Bluehost Marketplace is where you browse, purchase, install, and manage your WordPress plugins, add-ons, and themes. You can choose from over 900 themes and tons of plugins.
Simply log into your Bluehost account and locate the marketplace button on the left-hand side menu to access the marketplace. To give you an idea of the kinds of plugins on offer, let’s focus on WooCommerce specifically. There are 18 WooCommerce-related extensions (plugins) covering shipping, scheduling, and payment processing functionality.
More specifically:
…to name a few.
Performance is imperative when picking the right web hosting service.
The key metrics here are twofold:
BlueHost boasts an impressive 99.99% uptime. In theory, this means your website should only experience (roughly) less than an hour (52.56 minutes) of downtime per year, which is a pretty good standard.
When compared to other hosts, Bluehost’s uptime ranks pretty competitively:
(According to tooltester and uptime.is).
As we’ve already hinted, site speed refers to the number of seconds it takes for a web page to load. Needless to say, the quicker, the better. According to tooltester and Pingdom, here’s how Bluehost fares against its competitors:
As you can see, Bluehost takes a lower ranking for this mark as it needs c. 0.91s to fully load the website while the best tested host (iPage) needs just c. 0.30s. It’s not the worst, but it’s certainly not the best either. However, there are remedies to this issue. If you expect high traffic volumes, there’s a cache setting you can utilize to improve your website’s performance. Caching allows you to store assets in a temporary storage location to load your site faster. You can find this feature in your Bluehost portal under ‘My Site’ and then “Performance.”
We’re living in an age where digital fraud is rife, and, as such, secure web hosting is essential. With that in mind, let’s see what Bluehost offers:
WordPress website creation can be a daunting task, but Bluehost tries to make the process as easy and quick as possible:
For the uninitiated, web hosting refers to a website’s allotted space on a web server. The website’s files are stored here: code, images, etc. This enables your website to be accessible on the web.
In contrast, a web domain is simply your website’s URL address. The issue that many great domain names are already taken so you have to be quite creative when choosing one.
Give it a go and see if the domain name you like is available:
You need both web hosting and domain name to launch a website. To hit the ground running with this, click “Get Started” or “Start Building.” From there, choose the plan you want. Bluehost offers three pricing plans and makes it easy to understand what’s included in each.
But, in a nutshell:
Basic at $2.95 per month: This is “Perfect for bloggers and personal websites.”
Plus at $5.95 per month: is considered “Perfect for business sites.”
Online Store at $15.95 per month: as the name suggests, this is “perfect for online stores with product shipping.”
All plans include web hosting, unlimited websites (which means you can host as many websites as you need), and over 300 templates. You also have unlimited access to their image library, email marketing tools, and blog post management features.
The Plus and Online Store options unlock additional features, including extra premium template designs, domain privacy, and online selling features.
Once you’ve chosen your plan, if you already have a web domain name, enter it now. Or you can skip this step if you want to tackle this later. If you’re creating a new web domain, enter your desired URL, and Bluehost will tell you whether it’s available. If it is, then you can proceed. It’s worth noting that your web domain is free for only a year; after that, you’ll need to pay.
Next, you’ll be asked to enter your personal details and agree to their terms and conditions.
Bluehost wants to tailor the user experience as much as possible. So they’ll ask a few short questions about the type of website you intend to make, your goals, and how comfortable you are with website creation.
Bluehost automatically provides a default website design for you, which you can view by clicking “visit site.”
However, you’ll probably want to change this as it’s very simplistic. WordPress is pre-installed to save you the hassle of doing this yourself.
To create, edit, and design your website, head to your WordPress dashboard. First, you’ll most likely want to select a theme for your website. To do this, click on “Appearance,” then “Themes,” and finally, “Add a new theme.” From here, you can search for a theme. Scrolling through the vast array of options can seem overwhelming. But you can use the filters to help narrow down your search.
Some themes are free, while others have a price tag. The best theme for your website comes down to what you visualize your website looking like. You may find it worthwhile paying a little bit for the look you want, but the choice is yours. When you find a template you’re happy with, simply install it and then hit “Activate.”
After logging onto your Bluehost control panel, go to “My site” found on the left-hand menu, followed by the “manage site” button. This takes you to your WordPress dashboard, where you can click “website builder.”
From there, you can begin editing as you like. You can click on any web page and select the different elements you want to change. For example, you can edit text, text on buttons, images, color preferences, and background. You can also edit the pictures by searching through Bluehost’s vast library of images or uploading your own.
Whatever aesthetic you’re after, WordPress can help you achieve it. You can even change the headers and logos using the “customize” button.
To add new pages, simply click on the “pages” tab on the left menu and then locate “add new” by the “Pages” title.
Bluehost’s drag-and-drop editor makes it easy to edit your template and add features to your website. Overall, creating and editing your website with Bluehost is really that simple. What it really takes is a bit of exploration and an idea of what you want your finished product to look like.
Bluehost provides many different web hosting plans to choose from. We’ve made a short summary table so you can get your head around all of them.
Shared Hosting | Yes |
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WordPress Hosting | Yes |
Cloud Hosting | No |
VPS Hosting | Yes |
Dedicated Hosting | Yes |
Reseller Hosting | Yes |
Linux Servers | Yes |
Windows Servers | No |
In this review we will focus on three most popular options, namely:
Let’s take a look at what these mean:
In shared hosting you share server resources with other customers. It’s by far the most popular hosting plan thanks its affordability and it’s perfect for those creating a website or blog for the first time. When considering shared hosting, there are a further four 12 month plans to pick from:
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
Besides the above mentioned key features all plans also include:
Considered perfect for expanding websites needing more control. There are three plans available: Standard, Enhanced and Ultimate.
All plans come with 24/7 customer support, and each program runs on a 36-month basis.
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
Aptly named, the Dedicated plan provides a dedicated server for just one individual, application, or organization. In other words, you won’t be sharing a server with anyone else. If you’re running a business or your website’s snowballing, you may want to consider this option. But, ultimately, you have to decide whether it makes sense for your budget and business plans.
There are three plans to choose from:
Please note: All above presented prices are promotional for the first term only and renew at the regular rates.
We’ve covered lots of information here, so let’s condense what we’ve discussed into a quick pro-cons list:
Bluehost also offers an affiliate program. You can find Bluehost’s affiliate program by scrolling to the bottom of their home page and clicking ‘Affiliates’. The affiliate scheme is free to join. You just have to sign up, and you’re immediately provided with a unique tracking code and affiliate links or custom banners (or both).
Then, for every visitor who clicks on the link and signs up to Bluehost, you receive a commission starting at $65 and increasing with a volume of referred customers. From there, you can earn an unlimited amount: the more people who sign up to Bluehost via your link, the more money you’ll make.
Overall, this affiliate marketing scheme is pretty decent and has one of the better payouts in the web hosting space. What’s more, Bluehost provides you with support and promotional resources to give you the best shot at earning as much as possible.
If you decide Bluehost isn’t for you, don’t fret. There are plenty of other great options to choose from:
Hostinger is a European-based web hosting company boasting decent website speeds and affordable hosting plans. Their shared hosting package starts at $1.99 a month (for a 12-month subscription and a renewal rate of $5.99). You can host up to 100 websites with this plan, and you’ll get a free web domain. Other freebies include an SSL certificate, Google Ad credit, and weekly site backups. On the downside, they have a lower uptime score than Bluehost, and they don’t have their own website builder.
Hostgator is a popular US-based web hosting solution. They’ve been around since 2002 and have made their mark, offering low, competitive prices. From $2.75 a month, you can expect to host one website, connect a custom domain, and have an SSL certificate. In addition, Hostgator boasts good uptime speed, so you can be sure of its reliability. You’ll also have access to an AI-fuelled website builder, so you can set up a WordPress site in just a few clicks.
Hostgator’s drawbacks lie in its poor customer service. For example, they have notoriously long waiting times for their support chats. In addition, customers have complained that their team didn’t have a good technical understanding of website management. Also, as noted above, they have one of the slowest website speeds of all the competitors listed here.
SiteGround is an excellent choice if you’re looking for quick website speeds and reliable uptime as they reign supreme in both areas. They’re another European-based provider gradually gaining popularity for their well-priced and fast hosting services.
Their Starter plan of $2.99 (per month) gives you one website, SSL, and CDN certificate. You also receive free daily backups, access to their website builder tool, and free firewall security built into your website. Finally, they also have WooCommerce integration options available.
On the downside, Siteground only offers shared hosting plans. They don’t provide VPS hosting or dedicated servers. Your resource space is also considerably limited (10 GB) compared to competitors. Moreover, it doesn’t offer a free domain name.
So, there you have it. This concludes our Bluehost review. We hope we’ve provided everything you need to decide whether they’re a good choice for your website. There are many aspects to consider, from security to functionality to ease of use. But, Bluehost is regarded as one of the best overall hosting providers on the market.
As we’ve discussed, it allows you to design, optimize and host your website for a reasonably low price. The price hike for renewing your subscription is still pretty reasonable for beginners looking to get their business off the ground.
All in all, Bluehost provides everything you need to kickstart your online business, from an intuitive website builder to web domains to helpful plugins – and tons more to boot!
Is Bluehost the right choice for your business? Tell us your thoughts in the comments box below!
We hope this review was useful. Click below to let us know what you think or leave a comment in the comment section!
The web hosting seems decent and the customer service is okay.
The email service could use a lot of help.
Professional website and email are a perk.
Easy setup and admin, mostly reliable service
I *have* had down time with Bluehost on rare occasions, which is surprising from a massive company like this.
Domain and web hosting for a variety of small WordPress sites - both my own and those of clients.
Communication is easy and the dashboard is easy to use.
I don't understand the security features and they aren't easily explainable to someone that's not very tech savvy.
Setting up a website to connect with customers.
Bluehost was my first decent hosting experience. I left 1&1 crooks and needed a host with reasonable support and a billing department that wasn't purposely difficult to reach. Bluehost is mostly known for being a cheap entry-level shared host with easy enough to set up, but it's also an adequate resource for light hosting of other project. They target those interested is launching Wordpress blogs, and provide a reasonably good platform for this. The recent facelift to the control panel was helpful in some ways, but also complicated things unnecessarily. Their pricing has changed to limit domains and file space for entry level customers, but mostly what you get will be more than enough. Bluehost support is great, decently time and friendly.
There's some complicated elements to the interface, but after some learning and hiding things you don't use, it's tolerable. I've also had strange uptime issues over the years. Client emails have bounced due to perfectly good domains being blacklisted (blame it on other shared users on the same server). This is a problem which they reverse, but it takes time and people can't send their emails for a while. Mostly I'll be leaving Bluehost when my term is up as they informed me that they won't honor the original price I paid, and want me to upgrade. On another client package they did so without informing them, so I'll be out and cancelling a bit early.
I run a small team designing websites for mom and pop shops. I generally allow to host for them to keep their costs low, but specifically only do it at their risk, as my support for them depends on Bluehost's support to me.
The customer support is great, the package is fairly straight forward to use! The backups are also a life saver if you are ever in the position where everything crashes or you get a virus! They also can integrate an existing website so no need to rebuild!
To be honest if ever I have a problem (they are few and far between) the customer service is great so I can't complain! The interface and be a little less cluttered (but I'm a minimalist and like simple design). Overall no complaints!
I don't have to worry about the 'tecky' issues of hosting my website - they do it for me!
Affordable shared host with basic features.
Rare I know, but would like it if could run modern web apps like node.js etc. on the basic plans.
Hosting
Bluehost is easy to set up, get started with, and keep for a long time. Their custom dashboard makes many things easy to find.
Their support is fairly poor. Long hold times; long chat wait times, and only mildly-knowledgeable support staff. I have found it impossible to speak with people who can help me. I'm and advanced user and sometimes needs advanced help, and Bluehost rarely provides it.
I get to host a few websites with them.
It gives you absolutely what it sells you exactly what it says it sells you, nothing more or less. And it is quite cheap!
Very limited amounts of domains it only have the typical, not new implementatios like .ninja, .dev, etc
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We liked the price of Bluehost unlimited hosting server. It was very affordable compared to other options.
The customer support from BlueHost was not very good. All outsourced and hard to get someone who could help you.
Hosting numerous websites on the same server
The servers are quite strong, the site is not crashing even with a lot of visits at the same time
The price : it is very expensive to renew your domain with them (VERY expensive) The support : previously, the support was the main reason why i decided to use Bluehost but they have changed and now, you get to wait 1h to have someone on the chat to help you (even if there is a critical issue)
Providing quality servers to host websites. I launched successfully a few sites with great success.
Bluehost is one of the more affordable web hosting services that I have seen.
A lack of clarity of billing. Early on it was clear cut what I was paying for, and I have since seen a variety of billing charges.
Hosting my online courses by using the purchased domain through bluehost.
You can accomplish a lot if your company or business has a lot of needs. And I mean, a LOT of needs. There is literally an option for everything and I know they're always trying to improve on their service- inclusiveness. It's great. I appreciate being able to access my webmail easily.
You can't do a single damn thing on here without clicking a hundred times through the options, everything is placed in a category and the organization is confusing. You could accidentally break your business site by opening the wrong thing. Drives me nuts. Also, logging in without doing it through webmail is tedious. The URL to login isn't something you can memorize, which isn't cool. The settings for admin of the mailbox is few, and a lot of it can't be automated.
Client and I use it to admin wordpress and other things to their business site. It gets the job done, and the domain pricing isn't too shabby, but it's definitely hard on the eyes and not something you can just "hop in" and do.
I like that I can easily manage my account from their homepage
I don't like how confusing it is to have a separate company for the domain and separate for hosting. It's hard to connect with Weebly.
It's fine for the price point, but if Weebly did everything, I would probably go with that
There are many features offered on the platform, acts as the admin's one-stop shop for web/email hosting and other services. Also fairly easy to navigate despite being a new user.
Poor aesthetics, and certain processes can be simplified or automated, or made more intuitive to the end user. In general, could use a more customer-friendly user interface to make it easier for beginners at small businesses.
We require it for web hosting, as well as business emails. Helps us look and act more professional from a digital standpoint and provides security/consolidation for our team.
Easy to get a website up and running. Bluehost lets you register for a domain, get hosting, and install a simple CMS very quickly.
Layout of backend is confusing and some of the features were not working while I was setting up the site.
Hosting a legacy smaller site.
For little money you can host as many domain names under one account as you like and create email accounts and subdomains through an easy to use cpanel. A lot of one click content management systems, good for entry level web hosting.
The user interface of the cpanel isn't the most appealing. Would be nice if this was better designed.
Not provided
We use WordPress as a hosting option for the WP-based website of a nonprofit organization I'm associated with. Not only is it a fairly cost-effective option, but there have been no major issues with it so far.
The interface is a bit clunky. Fortunately, I don't have to spend much time with it. I haven't had any experience dealing with customer service - yet.
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It's a good cheap price point for beginners who need hosting. The simple layout and interface make it easy for anyone to host a site and learn about how to host their website. Bluehost is always offering deals to new clients. Support was always quick to respond as well.
Since 2020, the shared servers got incredibly slow because of the rise of small businesses. Slow websites are not a good thing when selling a product or service. Bluehost also put our websites at risk as someone who shared our server contracted a virus and shared it with every single website on that server including ours. They were unable to do anything about the virus and asked that we remove it ourselves. Bluehost may offer large discounts to new clients, but renewals are usually full price. This is a fine print item and can be missed by many people eager to get started.
Bluehost let us move our websites from individual hosting plans managed by a vendor into one single plan managed by us, which saved us a lot of money. Bluehost also has an easy interface that allowed us to learn more web hosting and cPanel.
The customer service is very good and always has been from the start, Bluehost has this down very well
There are things hidden in wording which you want to look out for. I received an email for a domain transfer to bluehost at a price. This email it is worded like this is the fee to register your domain with us. Thats not the case as the transfer fee is seperate, which if you are with a provider already you will save money by not transferring. If you're not with someone then it is a different story. I fell for this, and have gone back to my other provider, along with the point below for this reason.. When you register your domain with bluehost, you are told that there is a 1 year extension on renewal. For most people this would be thought of, as you get 2 years and pay for just the 1. Nope. You pay each year. The 1 year extension means very little, and is worded that way to make you think you're saving money.
They are helpful with one of my websites
I used IX through a customer a couple years ago. The interface was predictable, uptime pretty good and customer support was excellent for the issue we needed to solve.
Interface was pretty old and could use a refresh.
Hosting for a basic website. Accomplished goal without issue.