Bluehost Reviews & Product Details

I've used several different web hosting services over the years. The others had repeated downtime, glitches, hacks, and minimal benefits for the same or higher cost than Bluehost. I've had minimal problems with my Bluehost account.

The customer service department has been a bit slack over the past couple of years. They used to answer right away and immediately fix any concerns. Over the past couple years, the hold and wait time has been pretty long and I often have to go back and forth with them to get a problem solved. Even their online chat service takes awhile to connect with a rep and get things accomplished. I'm not sure if they've outsourced their customer service or if they changed hands and merged or what exactly, it's just not the same as it used to be. Luckily, I don't have issues very often to have to contact them.

I'm able to easily setup redirects, add-on additional domains to my account and easily manage the multiple domains from one easy control panel. I can setup email accounts for each domain and lump everything together under my one account and one price. They offer quite a few plugins and options for more advanced web designers and companies with more demanding needs.

The web hosting seems decent and the customer service is okay.

The email service could use a lot of help.

Professional website and email are a perk.

Easy setup and admin, mostly reliable service

I *have* had down time with Bluehost on rare occasions, which is surprising from a massive company like this.

Domain and web hosting for a variety of small WordPress sites - both my own and those of clients.

I like how it walked me through everything to set up a blog.

It's interface with wordpress.com is difficult to navigate.

I like that I am able to contact Bluehost directly and speak with someone.

Communication is easy and the dashboard is easy to use.

I don't understand the security features and they aren't easily explainable to someone that's not very tech savvy.

Setting up a website to connect with customers.

- Reasonable price, even more on the cheap side - Easy to use, flexible platform, excellent for small businesses - 24/7 chat support is very helpful in assisting with basic stuffs and very easy to access for a customer outside the US

- It is a shared host, sometimes my ip gets blocked by security software like trendmicro when sending email to my customer. I understand it is a shared host but Bluehost should be periodically informing these companies about their ips being shared ones. - Technical support staffs have poor technical knowledge. They might have no idea or unable to identify the cause of problems when it comes to a more complicated matter like remoting mySQL database. Many problems usually can't be fixed, even if it can it often takes at least two or three contacts.

I run an online antique and collectible gallery. It is not exactly e-commerce since customers have to make a phone call in order to purchase anyway. My store is built from Opencart and it works smoothly with Bluehost with a trace of downtime or crash.

Bluehost was my first decent hosting experience. I left 1&1 crooks and needed a host with reasonable support and a billing department that wasn't purposely difficult to reach. Bluehost is mostly known for being a cheap entry-level shared host with easy enough to set up, but it's also an adequate resource for light hosting of other project. They target those interested is launching Wordpress blogs, and provide a reasonably good platform for this. The recent facelift to the control panel was helpful in some ways, but also complicated things unnecessarily. Their pricing has changed to limit domains and file space for entry level customers, but mostly what you get will be more than enough. Bluehost support is great, decently time and friendly.

There's some complicated elements to the interface, but after some learning and hiding things you don't use, it's tolerable. I've also had strange uptime issues over the years. Client emails have bounced due to perfectly good domains being blacklisted (blame it on other shared users on the same server). This is a problem which they reverse, but it takes time and people can't send their emails for a while. Mostly I'll be leaving Bluehost when my term is up as they informed me that they won't honor the original price I paid, and want me to upgrade. On another client package they did so without informing them, so I'll be out and cancelling a bit early.

I run a small team designing websites for mom and pop shops. I generally allow to host for them to keep their costs low, but specifically only do it at their risk, as my support for them depends on Bluehost's support to me.

The customer support is great, the package is fairly straight forward to use! The backups are also a life saver if you are ever in the position where everything crashes or you get a virus! They also can integrate an existing website so no need to rebuild!

To be honest if ever I have a problem (they are few and far between) the customer service is great so I can't complain! The interface and be a little less cluttered (but I'm a minimalist and like simple design). Overall no complaints!

I don't have to worry about the 'tecky' issues of hosting my website - they do it for me!

Affordable shared host with basic features.

Rare I know, but would like it if could run modern web apps like node.js etc. on the basic plans.

Hosting

Bluehost is easy to set up, get started with, and keep for a long time. Their custom dashboard makes many things easy to find.

Their support is fairly poor. Long hold times; long chat wait times, and only mildly-knowledgeable support staff. I have found it impossible to speak with people who can help me. I'm and advanced user and sometimes needs advanced help, and Bluehost rarely provides it.

I get to host a few websites with them.