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Bluehost
The Best Place to WordPress.
3.5
(262)
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Bluehost Reviews & Product Details

Bluehost Overview
What is Bluehost?

Bluehost is a website building tool that is meant to help businesses create and manage WordPress websites from a single platform. Using the software allows companies to streamline numerous critical operations including migrating business files, streamlining shared web hosting operations, and managing domains.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
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Bluehost Categories on Findstack
Ask Questions about Bluehost
What Bluehost is best for?
How does Bluehost compare to Hostinger?
What are the pros and cons of Bluehost?
Bluehost Product Details
Capabilities
CLI
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bluehost Pros and Cons
Pros
  • Unmetered bandwidth
  • Free SSL certificate and domains
  • Excellent uptime
  • Affordable first-term contract
  • Reliable uptime
Cons
  • Limited storage on the cheapest plan
  • Limitations on monthly site visitors
  • Their system constantly bombards users with upsells
  • Entry-level plans have limited backup options
  • Uses only US-based servers
Bluehost Awards
Findstack 2024 General Badge
Bluehost Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
Bluehost Media
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Bluehost Screenshots
Bluehost Integrations
Bluehost Expert Review

Bluehost is famous for its cheap web hosting, especially for WordPress websites and WooCommerce stores. But hype aside, is Bluehost a good choice for your website or online store?

So buckle in, and let’s find out. Here, in this Bluehost review, we’re uncovering everything you need to know about the service.

Bluehost Web Hosting at Glance

Edit
Global Performance Grade A
Uptime Guarantee
Free SSL
Hosting Types Shared, Dedicated, WordPress, VPS
Basic Plan Features 1 Website, 50 GB SSD Storage, 24/7 Support
Starting Price $ 2.95
Learn more at Bluehost.com

What is Bluehost?

Bluehost is one of the largest web hosting providers in the world. At the time of writing, they host over two million web domains. The company was founded in 2003 in Utah. But, Bluehost really gained momentum in 2009 when the company introduced CPU throttling technology to increase the efficiency and speed of its servers.

Fast forward to 2010, and they joined a conglomerate of other web service providers under the Endurance International Group. Since then, Bluehost has become a significant player in the web hosting industry, with an estimated market share of 3.4%.

Bluehost: Features and Functionalities

Now that we’ve covered a bit about who Bluehost is, let’s look closer at its features and functionality…

Bluehost Interface

Bluehost Rock Interface

Bluehost’s easy-to-use interface is one of its many appeals.

In fact, there are two interface options available:

  1. Rock: This simplifies the Legacy model (see below). It uses vertical navigation to provide easy access to your websites, WordPress tools, and Bluehost’s marketplace.
  2. Legacy: This is Bluehost’s older interface model. You can still access it within your account management panel. That said, it’s being phased out of use. It uses horizontal navigation, and each section is compartmentalized. In other words, you have to go into each section separately to find your websites, WordPress tools, etc.

Dashboard

Within your Bluehost dashboard, you’ll find a one-click setup for WordPress. Installing WordPress is as simple as logging in, finding the website section on your dashboard, and hitting “Install WordPress.”

You’ll then be asked to choose your domain name. At this point, you also need to provide an email address and create a username and password for your new installation.

Bluehost SEO

SEO or (AKA Search Engine Optimization) refers to how easily findable your website is on search engines. Bluehost analyze your website and provides you with an online marketing report that’s divided into easy-to-read sections:

  • Start: First, you get an overall score; the higher the score, the better. Essentially, this score reflects how well optimized your website is for SEO.
  • Search Engine Submissions: Bluehost will submit your site to Google, Yahoo, and Bing.
  • Visitors: This tracks how many website visitors you have and where they come from. In time, you can compare your visitor numbers over 15 days, one month, or three months.
  • Rankings: Here, you can check where your site ranks on search engines and see how well your keywords are doing compared with your competitors.
  • Site Review: This highlights any technical issues, such as long loading times.
  • Search Optimization: Here, you can check how search-engine-friendly your site is. For example, whether your site’s structure is understandable and whether links and titles are in order.
  • Content: Regularly uploading high-quality content is one of the best ways to improve your SEO. Bluehost will analyze your content and provide tips for improvement.
  • Mobile: Bluehost will analyze your website and inform you whether your site is responsive and loads fast enough on mobile devices.
  • Popularity: Popularity is measured by how many backlinks you have; the more links you get from other sites, the better.

Overall, Bluehost provides a wealth of information to help you improve your website’s SEO.

Bluehost Email Hosting

Using Microsoft 365, Bluehost lets you create a custom professional email address where your domain name is simply transferred to your new email. If you already own a web domain, you can add it to your Office 365 subscription through its management dashboard (which you can access via your Bluehost control panel).

There are three email hosting plans to choose from:

  1. Email Essentials: at $4.99 per month, you can manage your professional calendar and email.
  2. Business Plus: at $9.99 per month, this is suitable for collaborating with a team
  3. Business Pro: at $14.99 per month, this unlocks multiple devices and local app access.

All plans include:

  • Microsoft Outlook Web Access
  • Automatic Microsoft updates
  • Microsoft’s 99.9% uptime guarantee
  • Security and disaster recovery
  • Access to an intuitive management dashboard
  • 24/7 support

You’re free to upgrade or cancel your subscription whenever you want (with no cancellation fees). Before canceling your subscription, be sure to download any data you require; however, you can still access this up to 30 days after canceling.

Bluehost Customer Support

Bluehost claims to always be on hand to support its customers. So regardless of your chosen pricing plan, you’re entitled to 24/7 telephone and live chat support. To utilize the latter, hit the “chat now” button on Bluehost’s website. You’ll be asked if you’re a new or existing customer and a way to identify you, such as your web domain, phone number, or email address.

Bluehost also offers a blog, online knowledge base, and resource center. Here you can find answers to questions, how-to guides, and gather more info on topics about business, creating a website, and marketing. An interesting feature in the resource center is that you can filter by skill level: basic, intermediate, or advanced to ensure access to the information you’ll actually understand.

Bluehost cPanel

CPanel (AKA Control Panel) is Bluehost’s website management platform. You can access this via the advanced section of your Bluehost dashboard. From here, you can manage integrations and access a range of applications where you can add useful scripts to your website, such as:

  • Server information
  • Hit counters
  • Mailing lists
  • Blogs
  • eCommerce functionality
  • Password-protected subdirectories
  • Searches

Bluehost Integrations

The Bluehost Marketplace is where you browse, purchase, install, and manage your WordPress plugins, add-ons, and themes. You can choose from over 900 themes and tons of plugins.

Simply log into your Bluehost account and locate the marketplace button on the left-hand side menu to access the marketplace. To give you an idea of the kinds of plugins on offer, let’s focus on WooCommerce specifically. There are 18 WooCommerce-related extensions (plugins) covering shipping, scheduling, and payment processing functionality.

More specifically:

  • PayPal Pro
  • Amazon Pay
  • Stripe
  • Xero
  • WooCommerce Booking

…to name a few.

Bluehost Performance

Performance is imperative when picking the right web hosting service.

The key metrics here are twofold:

  1. Uptime: A measure of the reliability of your website’s performance.
  2. Site speed: How quickly internet browsers can load pages from your website

Uptime

BlueHost boasts an impressive 99.99% uptime. In theory, this means your website should only experience (roughly) less than an hour (52.56 minutes) of downtime per year, which is a pretty good standard.

When compared to other hosts, Bluehost’s uptime ranks pretty competitively:

  1. Siteground – 100% (0 downtime)
  2. Bluehost – 99.99% (52 minutes per year downtime)
  3. HostGator – 99.99% (52 minutes per year downtime)
  4. DreamHost – 99.96% ( 3 hours and 30 minutes per year downtime)
  5. Hostinger – 99.92% (7 hours 0 minutes per year downtime)

(According to tooltester and uptime.is).

Site Speed

As we’ve already hinted, site speed refers to the number of seconds it takes for a web page to load. Needless to say, the quicker, the better. According to tooltester and Pingdom, here’s how Bluehost fares against its competitors:

As you can see, Bluehost takes a lower ranking for this mark as it needs c. 0.91s to fully load the website while the best tested host (iPage) needs just c. 0.30s. It’s not the worst, but it’s certainly not the best either. However, there are remedies to this issue. If you expect high traffic volumes, there’s a cache setting you can utilize to improve your website’s performance. Caching allows you to store assets in a temporary storage location to load your site faster. You can find this feature in your Bluehost portal under ‘My Site’ and then “Performance.”

Security

We’re living in an age where digital fraud is rife, and, as such, secure web hosting is essential. With that in mind, let’s see what Bluehost offers:

  • Paid and free SSL certificates:
    • Free: All Bluehost plans come with a free SSL certificate.
    • Paid: You can also purchase a private SSL certificate for extra encryption. Prices start at $49 per certificate.
  • CDN: Bluehost uses Cloudflare’s content delivery network to ensure secure interactions between your website and visitors. You’ll receive a free CDN certificate will all plans.
  • Firewalls and attack protection:
  • SiteLock: This is a PCI-compliant service for managing your website security. The cost of this service is charged annually and includes malware protection, page scanning, and firewall security (more on this below).
  • CSF: This is a free firewall plugin for VPS and dedicated servers.

Creating Your Website with Bluehost

WordPress website creation can be a daunting task, but Bluehost tries to make the process as easy and quick as possible:

#1: Getting Web Hosting and a Domain Name

For the uninitiated, web hosting refers to a website’s allotted space on a web server. The website’s files are stored here: code, images, etc. This enables your website to be accessible on the web.

In contrast, a web domain is simply your website’s URL address. The issue that many great domain names are already taken so you have to be quite creative when choosing one.

Give it a go and see if the domain name you like is available:

You need both web hosting and domain name to launch a website. To hit the ground running with this, click “Get Started” or “Start Building.” From there, choose the plan you want. Bluehost offers three pricing plans and makes it easy to understand what’s included in each.

But, in a nutshell:

Basic at $2.95 per month: This is “Perfect for bloggers and personal websites.”

Plus at $5.95 per month: is considered “Perfect for business sites.”

Online Store at $15.95 per month: as the name suggests, this is “perfect for online stores with product shipping.”

All plans include web hosting, unlimited websites (which means you can host as many websites as you need), and over 300 templates. You also have unlimited access to their image library, email marketing tools, and blog post management features.

The Plus and Online Store options unlock additional features, including extra premium template designs, domain privacy, and online selling features.

Once you’ve chosen your plan, if you already have a web domain name, enter it now. Or you can skip this step if you want to tackle this later. If you’re creating a new web domain, enter your desired URL, and Bluehost will tell you whether it’s available. If it is, then you can proceed. It’s worth noting that your web domain is free for only a year; after that, you’ll need to pay.

Next, you’ll be asked to enter your personal details and agree to their terms and conditions.

Bluehost wants to tailor the user experience as much as possible. So they’ll ask a few short questions about the type of website you intend to make, your goals, and how comfortable you are with website creation.

#2: Building Your WordPress Website

Bluehost automatically provides a default website design for you, which you can view by clicking “visit site.”

However, you’ll probably want to change this as it’s very simplistic. WordPress is pre-installed to save you the hassle of doing this yourself.

To create, edit, and design your website, head to your WordPress dashboard. First, you’ll most likely want to select a theme for your website. To do this, click on “Appearance,” then “Themes,” and finally, “Add a new theme.” From here, you can search for a theme. Scrolling through the vast array of options can seem overwhelming. But you can use the filters to help narrow down your search.

Some themes are free, while others have a price tag. The best theme for your website comes down to what you visualize your website looking like. You may find it worthwhile paying a little bit for the look you want, but the choice is yours. When you find a template you’re happy with, simply install it and then hit “Activate.”

Step 3: Editing Made Easy

After logging onto your Bluehost control panel, go to “My site” found on the left-hand menu, followed by the “manage site” button. This takes you to your WordPress dashboard, where you can click “website builder.”

From there, you can begin editing as you like. You can click on any web page and select the different elements you want to change. For example, you can edit text, text on buttons, images, color preferences, and background. You can also edit the pictures by searching through Bluehost’s vast library of images or uploading your own.

Whatever aesthetic you’re after, WordPress can help you achieve it. You can even change the headers and logos using the “customize” button.

To add new pages, simply click on the “pages” tab on the left menu and then locate “add new” by the “Pages” title.

Bluehost’s drag-and-drop editor makes it easy to edit your template and add features to your website. Overall, creating and editing your website with Bluehost is really that simple. What it really takes is a bit of exploration and an idea of what you want your finished product to look like.

Bluehost Pricing & Web Hosting Options

Bluehost provides many different web hosting plans to choose from. We’ve made a short summary table so you can get your head around all of them.

Edit
Shared Hosting Yes
WordPress Hosting Yes
Cloud Hosting No
VPS Hosting Yes
Dedicated Hosting Yes
Reseller Hosting Yes
Linux Servers Yes
Windows Servers No

In this review we will focus on three most popular options, namely:

  1. Shared Hosting
  2. VPS
  3. Dedicated

Let’s take a look at what these mean:

Bluehost Shared Hosting Pricing

In shared hosting you share server resources with other customers. It’s by far the most popular hosting plan thanks its affordability and it’s perfect for those creating a website or blog for the first time. When considering shared hosting, there are a further four 12 month plans to pick from:

Basic

$ 2 .95/mo

Best for one site

  • Custom themes
  • 50 GB SSD Storage
  • Free CDN included
  • An SSL Certificate
Visit site

Plus

$ 5 .45/mo

Best for multiple sites

  • Unlimited websites
  • Unlimited SSD storage
  • 30 days of Office 365 for free
Visit site

Choice Plus

$ 5 .45/mo

Added security

  • All previous features
  • Free domain privacy
  • One year of free automated backups
Visit site

Pro

$ 13 .95/mo

Additional resources

  • Optimized resources
  • Unlimited free automated backups
  • A dedicated IP address
Visit site

Please note: All above presented prices are promotional for the first term only and renew at the regular rates.

Besides the above mentioned key features all plans also include:

  • Custom themes
  • 24/7 customer support
  • Access to the easy-to-use WordPress website builder
  • An SSL Certificate
  • Resource protection
  • Domain manager: where you can update, purchase, transfer, and manage in one place
  • Google Ads credit

Bluehost VPS (Virtual Private Server) Pricing

Considered perfect for expanding websites needing more control. There are three plans available: Standard, Enhanced and Ultimate.

All plans come with 24/7 customer support, and each program runs on a 36-month basis.

Standard

$ 18 .99/mo

Best for one site

  • 2 Cores
  • 30 GB SSD Storage
  • 2 GB RAM
  • 1 TB Bandwidth
  • 1 IP Address
  • cPanel/WHM
Visit site

Enhanced

$ 29 .99/mo

Best for multiple sites

  • 2 Cores
  • 60 GB SSD Storage
  • 4 GB RAM
  • 2 TB Bandwidth
  • 2 IP Addresses
  • cPanel/WHM
Visit site

Ultimate

$ 59 .99/mo

Added security

  • 4 Cores
  • 120 GB SSD Storage
  • 8 GB RAM
  • 3 TB Bandwidth
  • 2 IP Addresses
  • cPanel/WHM
Visit site

Please note: All above presented prices are promotional for the first term only and renew at the regular rates.

Bluehost Dedicated Hosting Pricing

Aptly named, the Dedicated plan provides a dedicated server for just one individual, application, or organization. In other words, you won’t be sharing a server with anyone else. If you’re running a business or your website’s snowballing, you may want to consider this option. But, ultimately, you have to decide whether it makes sense for your budget and business plans.

There are three plans to choose from:

Standard

$ 79 .99/mo

Best for one site

  • CPU – 2.3 GHz
  • CPU – 4 Threads
  • CPU – 3 MB Cache
  • RAM – 4 GB
  • RAID Level 1 Storage – 2 x 500 GB
  • Network Bandwidth – 5 TB
  • Dedicated IPs – 3
Visit site

Enhanced

$ 99 .99/mo

Best for additional storage

  • CPU – 2.5 GHz
  • CPU – 8 Threads
  • CPU – 8 MB Cache
  • RAM – 8 GB
  • RAID Level 1 Storage – 2 x 1000 GB
  • Network Bandwidth – 10 TB
  • Dedicated IPs – 4
Visit site

Premium

$ 119 .99/mo

Best for high perf. sites

  • CPU – 3.3 GHz
  • CPU – 8 Threads
  • CPU – 8 MB Cache
  • RAM – 16 GB
  • RAID Level 1 Storage – 2 x 1000 GB
  • Network Bandwidth – 15 TB
  • Dedicated IPs – 5
Visit site

Please note: All above presented prices are promotional for the first term only and renew at the regular rates.

Bluehost: Pros and Cons

We’ve covered lots of information here, so let’s condense what we’ve discussed into a quick pro-cons list:

Pros:
  • Low pricing (initially at least)
  • Bluehost is beginner-friendly
  • Recommended by WordPress
  • Website creation is quick and easy
  • Flexibility with design creation
  • Access to security features- SSL certificates and CDN
  • You benefit from a free web domain name
  • 24/7 access to customer service
  • You benefit from a reliable hosting service with good uptime
Cons:
  • Bluehost websites suffer slower load times than competitors
  • Higher renewal prices
  • Bluehost servers are based in the US. So, load time might be slower if you live outside this region

Blueshost Affiliate Program

Bluehost also offers an affiliate program. You can find Bluehost’s affiliate program by scrolling to the bottom of their home page and clicking ‘Affiliates’. The affiliate scheme is free to join. You just have to sign up, and you’re immediately provided with a unique tracking code and affiliate links or custom banners (or both).

Then, for every visitor who clicks on the link and signs up to Bluehost, you receive a commission starting at $65 and increasing with a volume of referred customers. From there, you can earn an unlimited amount: the more people who sign up to Bluehost via your link, the more money you’ll make.

Overall, this affiliate marketing scheme is pretty decent and has one of the better payouts in the web hosting space. What’s more, Bluehost provides you with support and promotional resources to give you the best shot at earning as much as possible.

Bluehost Alternatives

If you decide Bluehost isn’t for you, don’t fret. There are plenty of other great options to choose from:

Hostinger: Most Affordable Web Host

Hostinger logo
Hostinger
4.4
(579)
Starting at $1.99/month
Hostinger is a virtual private server that combines website creation and optimization along with other... Learn more about Hostinger

Hostinger is a European-based web hosting company boasting decent website speeds and affordable hosting plans. Their shared hosting package starts at $1.99 a month (for a 12-month subscription and a renewal rate of $5.99). You can host up to 100 websites with this plan, and you’ll get a free web domain. Other freebies include an SSL certificate, Google Ad credit, and weekly site backups. On the downside, they have a lower uptime score than Bluehost, and they don’t have their own website builder.

Web Hosting - Tips & Tricks | HostGator Blog

Hostgator: Web Hosting with a Website Builder

Hostgator is a popular US-based web hosting solution. They’ve been around since 2002 and have made their mark, offering low, competitive prices. From $2.75 a month, you can expect to host one website, connect a custom domain, and have an SSL certificate. In addition, Hostgator boasts good uptime speed, so you can be sure of its reliability. You’ll also have access to an AI-fuelled website builder, so you can set up a WordPress site in just a few clicks.

Hostgator’s drawbacks lie in its poor customer service. For example, they have notoriously long waiting times for their support chats. In addition, customers have complained that their team didn’t have a good technical understanding of website management. Also, as noted above, they have one of the slowest website speeds of all the competitors listed here.

Siteground: Best Shared Host Customer Support

SiteGround is an excellent choice if you’re looking for quick website speeds and reliable uptime as they reign supreme in both areas. They’re another European-based provider gradually gaining popularity for their well-priced and fast hosting services.

Their Starter plan of $2.99 (per month) gives you one website, SSL, and CDN certificate. You also receive free daily backups, access to their website builder tool, and free firewall security built into your website. Finally, they also have WooCommerce integration options available.

On the downside, Siteground only offers shared hosting plans. They don’t provide VPS hosting or dedicated servers. Your resource space is also considerably limited (10 GB) compared to competitors. Moreover, it doesn’t offer a free domain name.

Bluehost: Our Final Thoughts

So, there you have it. This concludes our Bluehost review. We hope we’ve provided everything you need to decide whether they’re a good choice for your website. There are many aspects to consider, from security to functionality to ease of use. But, Bluehost is regarded as one of the best overall hosting providers on the market.

As we’ve discussed, it allows you to design, optimize and host your website for a reasonably low price. The price hike for renewing your subscription is still pretty reasonable for beginners looking to get their business off the ground.

All in all, Bluehost provides everything you need to kickstart your online business, from an intuitive website builder to web domains to helpful plugins – and tons more to boot!

Is Bluehost the right choice for your business? Tell us your thoughts in the comments box below!

We hope this review was useful. Click below to let us know what you think or leave a comment in the comment section!

Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 20, 2024
Bluehost logo
262 Bluehost Reviews
3.5 out of 5
Small Business (50 or fewer emp.)
Jan 08, 2018
 Source
Overall Rating:
3.5
CM
Cindy M.
Business Builder
Share
"Bluehost Web Service Solutions"
What do you like best about Bluehost?

I've used several different web hosting services over the years. The others had repeated downtime, glitches, hacks, and minimal benefits for the same or higher cost than Bluehost. I've had minimal problems with my Bluehost account.

What do you dislike about Bluehost?

The customer service department has been a bit slack over the past couple of years. They used to answer right away and immediately fix any concerns. Over the past couple years, the hold and wait time has been pretty long and I often have to go back and forth with them to get a problem solved. Even their online chat service takes awhile to connect with a rep and get things accomplished. I'm not sure if they've outsourced their customer service or if they changed hands and merged or what exactly, it's just not the same as it used to be. Luckily, I don't have issues very often to have to contact them.

What problems is Bluehost solving and how is that benefiting you?

I'm able to easily setup redirects, add-on additional domains to my account and easily manage the multiple domains from one easy control panel. I can setup email accounts for each domain and lump everything together under my one account and one price. They offer quite a few plugins and options for more advanced web designers and companies with more demanding needs.

Small Business (50 or fewer emp.)
Sep 28, 2017
 Source
Overall Rating:
3.5
SH
Symatha H.
Owner
Share
"Bluehost for Blogging"
What do you like best about Bluehost?

I like how it walked me through everything to set up a blog.

What do you dislike about Bluehost?

It's interface with wordpress.com is difficult to navigate.

What problems is Bluehost solving and how is that benefiting you?

I like that I am able to contact Bluehost directly and speak with someone.

Enterprise (> 1000 emp.)
Dec 28, 2016
 Source
Overall Rating:
3.5
VR
Varat R.
Associate Engineer
Share
"Pretty satisfying hosting for an online store"
What do you like best about Bluehost?

- Reasonable price, even more on the cheap side - Easy to use, flexible platform, excellent for small businesses - 24/7 chat support is very helpful in assisting with basic stuffs and very easy to access for a customer outside the US

What do you dislike about Bluehost?

- It is a shared host, sometimes my ip gets blocked by security software like trendmicro when sending email to my customer. I understand it is a shared host but Bluehost should be periodically informing these companies about their ips being shared ones. - Technical support staffs have poor technical knowledge. They might have no idea or unable to identify the cause of problems when it comes to a more complicated matter like remoting mySQL database. Many problems usually can't be fixed, even if it can it often takes at least two or three contacts.

What problems is Bluehost solving and how is that benefiting you?

I run an online antique and collectible gallery. It is not exactly e-commerce since customers have to make a phone call in order to purchase anyway. My store is built from Opencart and it works smoothly with Bluehost with a trace of downtime or crash.

Small Business (50 or fewer emp.)
Apr 01, 2016
 Source
Overall Rating:
3.5
SS
Stephen S.
Senior Web Developer
Share
"Worthwhile low-tier host"
What do you like best about Bluehost?

Low prices for shared hosting. Easy setup. No major problems with uptime in 1-3 years.

What do you dislike about Bluehost?

Delayed support responses with long wait times for live chat. The non-standard Cpanel-esque controls are odd and cumbersome at times.

What problems is Bluehost solving and how is that benefiting you?

Simple cheap hosting for websites that don't have strict needs.

Small Business (50 or fewer emp.)
Dec 11, 2015
 Source
Overall Rating:
3.5
Joshua D. avatar
Joshua D.
Cto
Share
"Bluehost is cheap and pretty good. Great to start on. "
What do you like best about Bluehost?

They have a modern setup, their website is good. They are honest in their ads and their pricing. The do the sign up super cheap and then raise the price the next year since everyone does it, but it is not surprising or shady. It is relatively easy to get a domain, get hosting, get your Wordpress up and running. On thing that I really like about Blue Host is you can have unlimited domains attached to your hosting. Namecheap only allows 5 so Blue Host is a nice change from that.

What do you dislike about Bluehost?

Web hosting in general is hard, and support is sometimes hard to work with, but that is across the industry as a whole. Web hosting as a whole is hard to use, so things are hard to setup, it is easy to mess up, and there are so many options that finding instructions for your particular use case is hard. Bluehost also charges you for privacy shield, so your info gets exposed to scammers. I have gotten more phone calls since signing up for Bluehost than ever before.

What problems is Bluehost solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
3.0
CP
Caryn P.
Consultant / Copywriter / Web Developer
Share
"Great hosting service provider"
What do you like best about Bluehost?

I like the ability to host unlimited websites under the same account and only pay once for hosting. This is ideal for a webmaster.

What do you dislike about Bluehost?

The inability to have more than one admin or user per account.

What problems is Bluehost solving and how is that benefiting you?

Website hosting services

Small Business (50 or fewer emp.)
Jan 04, 2018
 Source
Overall Rating:
3.0
Nicole M. avatar
Nicole M.
Owner
Share
"Bluehost not for faint of heart"
What do you like best about Bluehost?

I like that it is a viable hosting option

What do you dislike about Bluehost?

I think there are easier hosting options out there and bluehost is a bit difficult to use if you dont know computers

What problems is Bluehost solving and how is that benefiting you?

I am currently using blue host for a client that I created a website for. I have not come across major benefits that would want to keep me with this company

Small Business (50 or fewer emp.)
Jan 04, 2018
 Source
Overall Rating:
3.0
BK
Britney K.
Lead Instructor
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"Does the job, but not best website host"
What do you like best about Bluehost?

Easy to navigate and add plugins, html. My website is pretty fast compared to others. Works well with Wordpress.

What do you dislike about Bluehost?

There's a lot of added on stuff that makes it costly, for the cheapest monthly price, you have to do a 3 year commitment. Customer service is slow. Not the easiest to access my website email.

What problems is Bluehost solving and how is that benefiting you?

I'm using the website to host my blog page. It's helpful with emails, and reaching people.

Small Business (50 or fewer emp.)
Jul 05, 2017
 Source
Overall Rating:
3.0
HP
Harpreet P.
Etrm Analyst
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"Good for beginners"
What do you like best about Bluehost?

Recommended by Wordpress.org Worldwide servers to cover global users. Affordable web hosting with large discounts for new users. Options to scale up to other packages like: VPS Packages Cloud Packages Wordpress Packages Dedicated Packages

What do you dislike about Bluehost?

no premium features like SSD drives, php7 or website caching. $99 Website Transfer fee Slower than average website load speeds

What problems is Bluehost solving and how is that benefiting you?

Provide quick and affordable web hosting /domains. Provides services and support for small businesses and developers.

Enterprise (> 1000 emp.)
Mar 31, 2016
 Source
Overall Rating:
3.0
BP
Benton P.
Freelance Editor / Motion Graphics Artist
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"Great Speed, Bad Backend"
What do you like best about Bluehost?

Blue Host has great speed for the sites they host. If you have a WordPress site, they will give you one of the better speeds around. Also, their support has been great every time I've had to call with a issue with client sites.

What do you dislike about Bluehost?

I do not like their CPanel. Having used Media Temple, Go Daddy and Host Gator I would say Blue Host CPanel is the worst of the group.

What problems is Bluehost solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Mar 31, 2016
 Source
Overall Rating:
3.0
JT
Jared T.
Senior Software Developer
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"Budget web hosting on par with GoDaddy with somewhat better user experience "
What do you like best about Bluehost?

The user experience with their admin is better than GoDaddy. Nothing extraordinary, just preferable. Custom service is responsive. Has easy quickstart for wordpress.

What do you dislike about Bluehost?

You get what you pay for. It's good enough but nothing that differentiates from other cheap web hosting services.

What problems is Bluehost solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
2.5
Enrico U. avatar
Enrico U.
Owner
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"Bluehost products are OK but their support, particularly their Chat is THE WORST IN THE INDUSTRY"
What do you like best about Bluehost?

Relative to other hosting platforms, they have few outages and fairly consistent delivery. I've used now for years and am happy with their products.

What do you dislike about Bluehost?

Chat support staff play games and are really disrepectful and unhelpful. They often take breaks and minutes to reply and on top of this they dont even read your messages. I often have to repeat myself. What is VERY INTERESTING is that I have friends of various backgrounds and some from the subcontinent use Bluehost and have no problems. Just like the reviews on here, I wonder why some backgrounds have a positive experience while others do not? Could discrimination be at play or is this simply due to lack of training? Either way, I receive much better service when I call and connect to support staff in the Philippines so will use this rather than their horrible Chat Support. I really hope Bluehost can address the abominable Support Chat performance ASAP. I've wasted so much time with Bluehost I have to pay developers to just connect and do basics with them- not even technical work! That wasnt the cast years ago when I joined!

What problems is Bluehost solving and how is that benefiting you?

Bluehost is the "devil you know" in a sea of bad and worse hosting companies. I dont particularly love them but have used for years and are OK for hosting basic sites.

Small Business (50 or fewer emp.)
Apr 21, 2023
 Source
Overall Rating:
2.5
SP
Sri P.
Founder
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"Much better and cheaper options"
What do you like best about Bluehost?

customer service was good and the dashboard was decent.

What do you dislike about Bluehost?

Too expensive ad not as good/fast histing service as others offer.

What problems is Bluehost solving and how is that benefiting you?

Juts hosting the website and it idd do that but was too expensive and not as fast.

Small Business (50 or fewer emp.)
Dec 11, 2020
 Source
Overall Rating:
2.5
Mohammed A. avatar
Mohammed A.
Full Stack Web Developer
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"bluehost maybe it is the low cost but not good for intermediate or big project"
What do you like best about Bluehost?

It is easy to use and provides more options in the dashboard but it is very good for small project because it is low in cost and has a good tutorial to solve the problem and many developers are familiar with it so you will not encounter a problem that cannot be solved

What do you dislike about Bluehost?

With large and medium projects there are performance issues and usage limitations

What problems is Bluehost solving and how is that benefiting you?

hosting multi web sites

Small Business (50 or fewer emp.)
Sep 15, 2020
 Source
Overall Rating:
2.5
Oscar T. avatar
Oscar T.
Head Of Coaching Faculty
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"Mixed Experience"
What do you like best about Bluehost?

Site reliability over 7 years has been very consistent

What do you dislike about Bluehost?

Technical or proactive support is poor. I have asked a few basic questions and the response isn't about what I ask, rather the boundaries in which their support operates Many clients around the world have complained about the site performance

What problems is Bluehost solving and how is that benefiting you?

I was originally recommended to them as a solid global provider, yet I sense this was true 7 years ago, they haven't kept up

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