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Brex Logo
Brex
Empowering Business Finances Effortlessly
4.7
(1,155)
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Brex Reviews & Product Details

Brex Overview
What is Brex?

Brex is a financial services platform built especially for startups and small businesses. The software allows users access to expense management tools and even the use of corporate credit card and rewards programs so businesses can manage finances more efficiently and save money through rewards and discounts on business expenses.

Company Brex Inc.
Year founded 2017
Company size 501-1000 employees
Headquarters San Francisco, California, USA
Social Media
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Brex Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Brex Features
Approval Workflow
Audit Trail
Automated Expense Categorization
Budget Tracking
Corporate Card Reconciliation
Credit Card Integration
Custom Reporting
Customizable Rules
Dashboards & Analytics
Data Export
Duplicate Detection
Expense Reporting
Fraud Detection
Integration with Accounting Software
Mileage Tracking
Mobile Access
Multi-Currency Support
Multi-language Support
OCR Technology
Per Diem Management
Policy Compliance
Real-time Notifications
Receipt Scanning
Reimbursement Management
Role-Based Permissions
Tax Compliance
Third-party Integrations
Time Tracking
Travel Expense Management
User Management
Brex Media
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Brex Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 09, 2025
Brex Logo
1,155 Brex Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
4.5
EP
Eric P.
Product Engineer
Share
"High tech solutions for everyday transactions"
What do you like best about Brex?

Brex is very modern and efficient. I love being able to upload my receipts by texting an image of them.

What do you dislike about Brex?

Some info, like billing ZIP, can be hard to find

What problems is Brex solving and how is that benefiting you?

We use Brex for expensing business travel.

Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
4.5
TF
T F.
Ceo
Share
"It's pretty great but still feels a bit unfinished"
What do you like best about Brex?

The bonus points 😊 apple pay is super convenient. Most things just work. The branding is clean.

What do you dislike about Brex?

My iOS app never remembers my login data. I can't change the spending categories on mobile. The card gets blocked for "suspicious" charges often without any apparent reason.

What problems is Brex solving and how is that benefiting you?

A corporate credit card and all the bookkeeping related to it

Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
4.5
Thomas M. avatar
Thomas M.
Co Founder & Ceo
Share
"Makes life so easy - I was my international banks looked and worked like Brex"
What do you like best about Brex?

The product is so sleek and easy to use. Whatever you need is just a few clicks away. Support is always there to help out and answer questions if needed.

What do you dislike about Brex?

I have separate logins for my accounts, wish I could have one log in.

What problems is Brex solving and how is that benefiting you?

Keep everything organized and in sync. Integrations are great and it gives me access to high-level finances I need to make sure everything is on track.

Small Business (50 or fewer emp.)
Aug 18, 2020
 Source
Overall Rating:
4.5
EB
Erin B.
Founder
Share
"Great option for startups of all stages"
What do you like best about Brex?

I most like Brex for: - Ease of use - Offering both a virtual & physical card - Being able to sync my account with QuickBooks - Ability to earn points

What do you dislike about Brex?

At first the minimum balance requirements were too high for an early-stage startup however then they partnered with organizations such as Female Founders Alliance and offered a lower threshold. This enabled me to join.

What problems is Brex solving and how is that benefiting you?

Brex allowed me to get a business card even prior to launch which enabled me to separate my business & personal expenses.

Mid Market (51-1000 emp.)
Aug 17, 2020
 Source
Overall Rating:
4.5
NB
Nathan B.
Founder
Share
"A solution for payments with the fuss and complexity"
What do you like best about Brex?

The interface is simple and straight forward. And when I have required assistance to track down a failed payment, the response was prompt with a quick resolution time.

What do you dislike about Brex?

Nothing major, but I wish there was more sorting capability within my dashboard more me to have more customized views. But that is a minor thing.

What problems is Brex solving and how is that benefiting you?

It helps us work globally with payments to get the departments the things they need to execute their roles quickly and efficiently.

Small Business (50 or fewer emp.)
Jun 24, 2019
 Source
Overall Rating:
4.5
Chandan L. avatar
Chandan L.
Ceo
Share
"Brex just works"
What do you like best about Brex?

Brex is simple and easy to use. It makes it easy to manage payments, earn rewards, spin up virtual cards, and share expenses across the team.

What do you dislike about Brex?

No auto-billing at a dynamic threshold (to prevent hitting a spending limit)

What problems is Brex solving and how is that benefiting you?

We are pushing all of our corporate spend through Brex. This has streamlined our expenses.

Small Business (50 or fewer emp.)
Mar 12, 2019
 Source
Overall Rating:
4.5
CT
Chris T.
Head Of Operations
Share
"Credit card & administration for the present day"
What do you like best about Brex?

Being able to issue, suspend, increase, & decrease credit cards instantaneously + the Brex dashboard that allows your to categorize using your QBO accounts without having to leave the Brex website. Customer service is top-notch too, extremely responsive & diligent in their support.

What do you dislike about Brex?

Nothing as of yet - which is what you want from a credit card. The less you think about it, the more it's making your life easier.

What problems is Brex solving and how is that benefiting you?

As a seed-stage startup, every hour of every day is precious and anything that can be done more efficiently isn't taken for granted. Brex saves me somewhere between 1 - 3 hours / week from what I would otherwise have to do using other credit card providers.

Small Business (50 or fewer emp.)
Mar 12, 2019
 Source
Overall Rating:
4.5
CS
Courtney S.
Co Founder
Share
"Simple, easy-to-use business card "
What do you like best about Brex?

The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts.

What do you dislike about Brex?

I rarely, rarely carry a wallet, and Brex isn't on Apple Pay yet.

What problems is Brex solving and how is that benefiting you?

Most credit card companies denied us because we're a small start-up, and Brex immediately said "yes." It has saved us so much time with the application process and customer support.

Small Business (50 or fewer emp.)
Mar 12, 2019
 Source
Overall Rating:
4.5
DW
Daniel W.
President
Share
"Great service, just wish it was more flexible in underwriting approvals and our bank worked with you"
What do you like best about Brex?

Fast service and responses with questions.

What do you dislike about Brex?

Your system does not integrate with our bank. Wish the underwriting procedures were the same for verifying banking online and statements.

What problems is Brex solving and how is that benefiting you?

Purchasing Office Supplies

Mid Market (51-1000 emp.)
Jan 17, 2024
 Source
Overall Rating:
4.0
GC
Griffin C.
Founder
Share
"Brex: in summary"
What do you like best about Brex?

I like the simplicity of the platform and the automation

What do you dislike about Brex?

I'm not a fan of using Dual-factor authentication.

What problems is Brex solving and how is that benefiting you?

Helping with expenses

Small Business (50 or fewer emp.)
May 30, 2023
 Source
Overall Rating:
4.0
Cathryn (Cathy) H. avatar
Cathryn (Cathy) H.
Learning Development Consultant/Brand Ambassador
Share
"Crappy Bank"
What do you like best about Brex?

There is nothing. Absolutely nothing. I will never suggest someone use this service.

What do you dislike about Brex?

The CSR on chat cannot respond to questions so forwards to correct person/team, and then my request is IGNORED!

What problems is Brex solving and how is that benefiting you?

They are ignoring my needs.

Mid Market (51-1000 emp.)
May 11, 2023
 Source
Overall Rating:
4.0
TD
Tara D.
Founder
Share
"Good with a few Kinks"
What do you like best about Brex?

The user platform and the majority of the user interface is mostly intuitive. Brex Support when there is a question however, is phenomenal.

What do you dislike about Brex?

Budgets versus limits. Numerous unexplained bugs after following Brex instructions for set up.

What problems is Brex solving and how is that benefiting you?

Expense tracking by dimension for better reporting and transperancy.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
4.0
BR
Britney R.
Help Desk Specialist Travel
Share
"Disgusting elitist business practices"
What do you like best about Brex?

The awful way they treated the users who weren't "high" value was disgusting and it's horrible the way they put us down and made it harder for us to get new business accounts elsewhere.

What do you dislike about Brex?

Not happy with the vagueness of what they do or how the review fraud activity on the account, also they didn't protect me at all, the store that it was used at is not typical of me, so they had no business approving the charge through, and then told me it could take up to 30 business days for my money to get back? luckily it came back quickly but that is not standard in the industry. They also are not reporting my payments to NAV and others.

What problems is Brex solving and how is that benefiting you?

None

Mid Market (51-1000 emp.)
Mar 08, 2023
 Source
Overall Rating:
4.0
DB
Diego B.
Account Manager
Share
"A great solution for employees expenses management"
What do you like best about Brex?

It's easy to use, integrates most needs into a single platform with clear information. The pages are easy to navigate, reservations are easy to make, and the customer service is excellent. The integration with the credit card and the platform is seamless,

What do you dislike about Brex?

Got a few glitches about automatically generated receipts are not being loaded. Otherwise I cannot complain about anything else in the solution. Congratulations for a great development.

What problems is Brex solving and how is that benefiting you?

As a traveling representative of my company, Brex streamlines my expenses. If I do it correctly, I can do a complete trip without spending a single penny out of my pocket. Even if I have to pay something in cash, I get reimbursed in a couple of days.

Mid Market (51-1000 emp.)
Nov 29, 2022
 Source
Overall Rating:
4.0
RS
Rosellen S.
Customer Success Manager
Share
"App is super easy to use!"
What do you like best about Brex?

I love being able to check my app from my phone when I'm out and about so I can see how much money I have available to me. With my last corporate card I had to text a number to see this info, and that one extra step really got in the way!

What do you dislike about Brex?

Honestly, I haven't experienced a downside yet! If anything, I don't think sending me a text message with every small purchase I make is necessary. It's only necessary if I need to respond with a receipt for a larger purchase.

What problems is Brex solving and how is that benefiting you?

Needing funds for multiple budgets/projects -- with Brex, you only need one card and they make it easy to transfer back and forth between the different budgets!

Mid Market (51-1000 emp.)
Nov 23, 2022
 Source
Overall Rating:
4.0
KN
Kevin N.
Head Of Community
Share
"Key Cog in the Wheel"
What do you like best about Brex?

We stay busy at my office. When we need to make purchases on-the-fly, or with confidence without breaking stride, Brex makes that pretty easy. Arguably, my favorite feature is the immediate prompt after purchases, to marry the receipt to the spend. And the platform reads receipts pretty cleanly, which means I can take that off my plate when it's top of mind, and know that my accounting department won't be hounding me later.

What do you dislike about Brex?

It's a little weird that the physical card and the digital card are different numbers

What problems is Brex solving and how is that benefiting you?

Available credit and purchasing decisions can be the difference between getting my job done and not. Brex makes it easy for me to knock out my purchase list.

Mid Market (51-1000 emp.)
Sep 07, 2022
 Source
Overall Rating:
4.0
RW
Richard W.
Maintenance Manager
Share
"Simple and easy to use"
What do you like best about Brex?

Simple easy fill in areas for reports and catagories

What do you dislike about Brex?

Nothing yet. It seems to be doing exactly what it is need for

What problems is Brex solving and how is that benefiting you?

Haven't gone that far yet

Small Business (50 or fewer emp.)
Aug 31, 2022
 Source
Overall Rating:
4.0
DP
Douglas P.
Consultant
Share
"Had some problems using in some places in Brazil but it's a great product."
What do you like best about Brex?

Separate professional costs from personal ones

What do you dislike about Brex?

As I said in the title I had some problems when using in some places in Brazil, but otherwise it's a great product.

What problems is Brex solving and how is that benefiting you?

Easy way of using company benefits

Mid Market (51-1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
4.0
JR
Joseph R.
Senior Accountant
Share
"Brex Review"
What do you like best about Brex?

Very helpful support staff. The NetSuite integration works very well and saves me a lot of time. Corporate cards are easy to issue and manage and the reimbursement program works fantastically.

What do you dislike about Brex?

Occasionally the sync of information to Netsuite suffers an error, but this is mostly due to user-created errors. Such as updating a value in Netsuite and then pushing the outdated fields from Brex.

What problems is Brex solving and how is that benefiting you?

Brex is providing my company with Corporate Cards, an Employee reimbursement program and a mapping screen to translate the activity into fields that Netsuite uses.

Small Business (50 or fewer emp.)
May 10, 2022
 Source
Overall Rating:
4.0
RR
Rick R.
Engineer
Share
"Brex"
What do you like best about Brex?

Easy of apply for and use seamless easy of use

What do you dislike about Brex?

Credit only user, users has to select credit

What problems is Brex solving and how is that benefiting you?

easy cash for small purchases

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