Brex Reviews & Product Details

Brex is very modern and efficient. I love being able to upload my receipts by texting an image of them.

Some info, like billing ZIP, can be hard to find

We use Brex for expensing business travel.

The bonus points 😊 apple pay is super convenient. Most things just work. The branding is clean.

My iOS app never remembers my login data. I can't change the spending categories on mobile. The card gets blocked for "suspicious" charges often without any apparent reason.

A corporate credit card and all the bookkeeping related to it

The product is so sleek and easy to use. Whatever you need is just a few clicks away. Support is always there to help out and answer questions if needed.

I have separate logins for my accounts, wish I could have one log in.

Keep everything organized and in sync. Integrations are great and it gives me access to high-level finances I need to make sure everything is on track.

I most like Brex for: - Ease of use - Offering both a virtual & physical card - Being able to sync my account with QuickBooks - Ability to earn points

At first the minimum balance requirements were too high for an early-stage startup however then they partnered with organizations such as Female Founders Alliance and offered a lower threshold. This enabled me to join.

Brex allowed me to get a business card even prior to launch which enabled me to separate my business & personal expenses.

The interface is simple and straight forward. And when I have required assistance to track down a failed payment, the response was prompt with a quick resolution time.

Nothing major, but I wish there was more sorting capability within my dashboard more me to have more customized views. But that is a minor thing.

It helps us work globally with payments to get the departments the things they need to execute their roles quickly and efficiently.

Brex is simple and easy to use. It makes it easy to manage payments, earn rewards, spin up virtual cards, and share expenses across the team.

No auto-billing at a dynamic threshold (to prevent hitting a spending limit)

We are pushing all of our corporate spend through Brex. This has streamlined our expenses.

Being able to issue, suspend, increase, & decrease credit cards instantaneously + the Brex dashboard that allows your to categorize using your QBO accounts without having to leave the Brex website. Customer service is top-notch too, extremely responsive & diligent in their support.

Nothing as of yet - which is what you want from a credit card. The less you think about it, the more it's making your life easier.

As a seed-stage startup, every hour of every day is precious and anything that can be done more efficiently isn't taken for granted. Brex saves me somewhere between 1 - 3 hours / week from what I would otherwise have to do using other credit card providers.

The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts.

I rarely, rarely carry a wallet, and Brex isn't on Apple Pay yet.

Most credit card companies denied us because we're a small start-up, and Brex immediately said "yes." It has saved us so much time with the application process and customer support.

Fast service and responses with questions.

Your system does not integrate with our bank. Wish the underwriting procedures were the same for verifying banking online and statements.

Purchasing Office Supplies

I like the simplicity of the platform and the automation

I'm not a fan of using Dual-factor authentication.

Helping with expenses

There is nothing. Absolutely nothing. I will never suggest someone use this service.

The CSR on chat cannot respond to questions so forwards to correct person/team, and then my request is IGNORED!

They are ignoring my needs.

The user platform and the majority of the user interface is mostly intuitive. Brex Support when there is a question however, is phenomenal.

Budgets versus limits. Numerous unexplained bugs after following Brex instructions for set up.

Expense tracking by dimension for better reporting and transperancy.

The awful way they treated the users who weren't "high" value was disgusting and it's horrible the way they put us down and made it harder for us to get new business accounts elsewhere.

Not happy with the vagueness of what they do or how the review fraud activity on the account, also they didn't protect me at all, the store that it was used at is not typical of me, so they had no business approving the charge through, and then told me it could take up to 30 business days for my money to get back? luckily it came back quickly but that is not standard in the industry. They also are not reporting my payments to NAV and others.

None

It's easy to use, integrates most needs into a single platform with clear information. The pages are easy to navigate, reservations are easy to make, and the customer service is excellent. The integration with the credit card and the platform is seamless,

Got a few glitches about automatically generated receipts are not being loaded. Otherwise I cannot complain about anything else in the solution. Congratulations for a great development.

As a traveling representative of my company, Brex streamlines my expenses. If I do it correctly, I can do a complete trip without spending a single penny out of my pocket. Even if I have to pay something in cash, I get reimbursed in a couple of days.

I love being able to check my app from my phone when I'm out and about so I can see how much money I have available to me. With my last corporate card I had to text a number to see this info, and that one extra step really got in the way!

Honestly, I haven't experienced a downside yet! If anything, I don't think sending me a text message with every small purchase I make is necessary. It's only necessary if I need to respond with a receipt for a larger purchase.

Needing funds for multiple budgets/projects -- with Brex, you only need one card and they make it easy to transfer back and forth between the different budgets!

We stay busy at my office. When we need to make purchases on-the-fly, or with confidence without breaking stride, Brex makes that pretty easy. Arguably, my favorite feature is the immediate prompt after purchases, to marry the receipt to the spend. And the platform reads receipts pretty cleanly, which means I can take that off my plate when it's top of mind, and know that my accounting department won't be hounding me later.

It's a little weird that the physical card and the digital card are different numbers

Available credit and purchasing decisions can be the difference between getting my job done and not. Brex makes it easy for me to knock out my purchase list.

Simple easy fill in areas for reports and catagories

Nothing yet. It seems to be doing exactly what it is need for

Haven't gone that far yet

Separate professional costs from personal ones

As I said in the title I had some problems when using in some places in Brazil, but otherwise it's a great product.

Easy way of using company benefits

Very helpful support staff. The NetSuite integration works very well and saves me a lot of time. Corporate cards are easy to issue and manage and the reimbursement program works fantastically.

Occasionally the sync of information to Netsuite suffers an error, but this is mostly due to user-created errors. Such as updating a value in Netsuite and then pushing the outdated fields from Brex.

Brex is providing my company with Corporate Cards, an Employee reimbursement program and a mapping screen to translate the activity into fields that Netsuite uses.

Easy of apply for and use seamless easy of use

Credit only user, users has to select credit

easy cash for small purchases