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Buffer Social Media Management Software logo
Buffer
Streamline Your Social Media
4.3
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Buffer Reviews: 4.3/5 — Solid Choice

Buffer Overview
What is Buffer?

Buffer is a social media management platform that lets users schedule, publish, and analyze their social media content. Buffer offers content planning and creation tools and delivers comprehensive social media analytics, while at the same time supporting team collaboration and ensuring better consistency and efficiency for users’ social media strategies.

Company Buffer Inc.
Year founded 2010
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
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Ask Questions about Buffer
What Buffer is best for?
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Buffer Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Buffer Features
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Analytics (impressions, reach, engagement, followers)
Analytics & reporting (post, profile, trends)
Buffer Media
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Buffer Screenshots
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Buffer Expert Review

Buffer charges per channel, and its Essentials plan allows exactly one user account. On a five-channel setup that is $25 a month. Adding a sixth channel costs $5 more. Adding a second person means moving to the Team plan, which doubles the per-channel rate across every channel you already have — so the same five channels become $50. A colleague costs five times what a channel costs, and the pricing page does not put those two numbers anywhere near each other.

  • What it is: A social media management tool priced by connected channel rather than by seat.
  • Best for: Solo creators and small brands managing a handful of channels.
  • Pricing: Free for 3 channels; Essentials $5 and Team $10 per channel per month on yearly billing. Verified July 2026.
  • The honest catch: One user on Essentials — the second person doubles your whole bill.

What Is Buffer?

Buffer is a long-standing social scheduling tool, and its commercial model is genuinely unusual: “only pay for the channels you use.” Rather than charging per seat or by post volume, it meters connected channels, letting you add them as you grow and remove them when you don’t.

Buffer’s pricing page showing a free plan for three channels, Essentials at $5 and Team at $10 per channel per month, with a channel stepper and monthly or yearly billing.

A channel stepper on the page lets you set your channel count and watch the price move. Both paid plans include unlimited scheduled posts and unlimited ideas, an AI assistant, advanced analytics, a community inbox, hashtag manager, and first-comment scheduling.

The free plan is unusually generous on breadth and tight on depth: three channels, but only 10 scheduled posts per channel at a time — refillable, so it is a queue depth rather than a monthly cap — plus 100 ideas, one user, and API access.

How Buffer Works

  • Channels are the meter, not seats or posts.
  • The rate is flat per channel — no volume discount at any count.
  • Essentials allows one user account.
  • Team allows unlimited team members at double the channel rate.
  • Yearly billing saves exactly two months.
  • API access on every tier, including free.

Buffer Pricing

Captured from Buffer’s pricing page in July 2026 in US dollars, reading both billing toggles and stepping the channel count.

Plan Per channel, yearly Per channel, monthly Users API
Free $0, up to 3 channels $0 1 1 key, 3,000 req/mo
Essentials $5 $6 1 3 keys, 7,500 req/mo
Team $10 $12 Unlimited 5 keys, 15,000 req/mo
Channels Essentials/mo Essentials/yr Team/mo Team/yr
1 $5 $60 $10 $120
5 $25 $300 $50 $600

Bar chart of what each addition costs on a five-channel Buffer account: $5 for another channel on Essentials, $10 on Team, and $25 to add a second user by moving from Essentials to Team.

What actually decides your cost:

  • The second user is the expensive addition, not the second channel. Essentials permits one user account. Team permits unlimited — but charges double per channel to do it. On five channels that is $25 a month against $50, so bringing in one colleague costs exactly as much as your entire existing subscription. There is no middle option, and no way to add a single extra seat.
  • Channels price perfectly linearly. One channel is $5 on Essentials and five channels are $25; one is $10 on Team and five are $50. No discount arrives at any count, which matters because a normal brand presence spans five to eight channels. Budget your channel count times the rate and you have your bill exactly.
  • “Save 2 months” on yearly billing is precisely true. Essentials is $6 monthly and $60 yearly — twelve months at $6 would be $72, so you save $12, exactly two months. Team is $12 monthly and $120 yearly against $144, saving $24. Both work out to 16.67%, and both claims check out to the cent.
  • The free plan’s limit is queue depth, not monthly volume. Ten scheduled posts per channel, described as “refill anytime” — so it caps how much you can have lined up, not how much you can publish. On three channels that is thirty posts queued. For someone who batches a month of content on a Sunday, it will bind quickly; for someone posting as they go, it may never.
  • API access is on every tier including free. One key and 3,000 requests a month free, three keys and 7,500 on Essentials, five keys and 15,000 on Team. Very few tools at this price expose an API on a free plan at all.
  • Approval workflows require Team. Access levels and content approval workflows only appear on the top tier — which is consistent, since they are meaningless with one user, but it does mean any process requiring sign-off lands you on the doubled rate.

Who Should Use Buffer

  • Solo creators. The clearest case — one person, a few channels, and a bill that scales exactly with what you connect.
  • Small brands with focused presence. Three to five channels on Essentials is $15–$25 a month.
  • Anyone whose channel mix changes. Add and remove channels freely; the price follows.
  • Developers. API access on every plan, including the free one.

It fits poorly for teams, given that the second user doubles the bill; for agencies managing many client brands, where per-channel pricing compounds badly; and for anyone needing approval workflows on a budget.

Honest Pros and Cons

Strengths

  • Pay only for connected channels — a genuinely fair model for narrow presences.
  • Unlimited scheduled posts on both paid plans.
  • A permanently free plan covering three channels.
  • The two-month yearly saving is exactly accurate.
  • API access on every tier, including free.
  • Add and remove channels at will, with the price following.

Limitations

  • One user account on Essentials.
  • The second user doubles the per-channel rate across every channel.
  • No volume discount at any channel count.
  • Approval workflows require the Team plan.
  • The free plan caps queued posts at 10 per channel.
  • Per-channel pricing compounds for multi-brand work.

Buffer Alternatives and How It Compares

  • Later is the visual-first option, strongest on Instagram.
  • SocialBee offers category-based evergreen recycling.
  • Tailwind specialises in Pinterest and Instagram.
  • Zoho Social prices by brand rather than channel, and has dedicated agency tiers.
  • Hootsuite is the enterprise incumbent, at considerably higher cost.
  • Sprout Social targets larger teams with deeper analytics and per-seat pricing.

For a broader survey, browse our social media management directory.

The Verdict

Buffer’s pricing model is the most honest in this category for the person it is built for. Charging per connected channel rather than per seat or per post means a creator with three channels pays for three channels, and can drop one the month they stop using it. Both paid plans include unlimited scheduling, and the free tier covers three channels permanently with API access — something almost nobody else offers at zero. If you are one person managing a focused presence, very little here works against you.

The model turns sharply the moment a second person is involved. Essentials allows exactly one user account, and the only way to add another is the Team plan, which doubles the per-channel rate on every channel you have. A five-channel brand goes from $25 a month to $50 to bring in a colleague — the same increase as adding five more channels. There is no per-seat option and no middle tier, so a two-person team pays the same rate as a twenty-person one, which is generous at the top end and punishing at the bottom. Approval workflows and access levels also live only on Team, so any process requiring sign-off arrives at the doubled price by definition.

Two things worth crediting. The “save 2 months” yearly claim is exactly right — $6 to $60 and $12 to $120, both precisely 16.67%, which is more than several vendors reviewed here this month managed. And the free plan’s limit is worth reading carefully: ten scheduled posts per channel, refillable, is a cap on how much you can queue rather than how much you can publish. If you batch a month of content in one sitting, that will stop you almost immediately; if you post as you go, you may never notice it.

FAQ

How much does Buffer cost?

Captured in July 2026 in US dollars, priced per connected channel. On yearly billing, Essentials is $5 per channel per month ($60 a year per channel) and Team is $10 ($120 a year). On monthly billing those are $6 and $12. A five-channel account costs $25 a month on Essentials or $50 on Team. There is also a permanently free plan covering three channels.

How many users does Buffer allow?

One on the free plan and one on Essentials. The Team plan allows unlimited team members, but charges double per channel — $10 rather than $5 — across every channel on the account. There is no option to add a single extra seat, so a two-person team pays the same per-channel rate as a much larger one.

Does Buffer get cheaper with more channels?

No. The rate is flat at every channel count — $5 per channel on Essentials whether you connect one or ten, and $10 on Team. One channel is $5 and five channels are $25, exactly. That makes the bill trivially predictable, but it also means a broad social presence across eight or more channels costs proportionally more with no volume relief.

Is Buffer’s free plan worth using?

For a light posting schedule, yes. It covers three channels permanently with one user, 100 ideas, the AI assistant, insights, a community inbox, and API access with one key and 3,000 requests a month. The binding limit is ten scheduled posts per channel — a queue depth rather than a monthly cap, refillable as posts go out — which suits posting as you go rather than batching in advance.

What is the difference between Buffer Essentials and Team?

People and process. Both include unlimited scheduled posts, unlimited ideas, the AI assistant, advanced analytics, hashtag manager, and first-comment scheduling. Team adds unlimited team members, access levels, content approval workflows, and a larger API allowance — five keys and 15,000 requests against three and 7,500. It costs double per channel, so the upgrade doubles your whole bill rather than adding a seat fee.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: October 15, 2026
Buffer Social Media Management Software logo
1,002 Buffer Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Terrific Software Reaching Beyond"
What do you like best about Buffer?

This product has been incredibly useful to manage multiple accounts. The support blog is fantastic. Update - recent changes have been disappointing as Buffer leave small users behind for corporate success.

What do you dislike about Buffer?

Recent upgrades priced me out of the product by doubling the cost. The Chrome button disappeared.

What problems is Buffer solving and how is that benefiting you?

Account management. Tracking tools that translate to small businesses.

Small Business (50 or fewer emp.)
Aug 31, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer is mostly great"
What do you like best about Buffer?

Great for small businesses. Fairly affordable for the number of channels you can connect for an annual or monthly fee compared to other comparable software.

What do you dislike about Buffer?

If you are working with multiple channels, they have now disabled the ability to rearrange them. I like mine alphabetical by client and then listed in the same order based on what challennels that client has (Facebook, Twitter, Linkedin, Instagram). They've taken this away so now I have clients mixed in with other clients and have to hunt for the right channel. This makes it way too easy to accidentally schedule on the wrong account. I have 100% canceled our subscription and moved to a competitor for this specific feature change which I've requested they edit several times.

What problems is Buffer solving and how is that benefiting you?

I do like the queue feature so I don't have to take time to select a specific time to schedule a post each day.

Small Business (50 or fewer emp.)
May 21, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Liked it, but expensive"
What do you like best about Buffer?

I liked the convenience of planning, managing, and reviewing social content in one place.

What do you dislike about Buffer?

Very expensive paid plans, wish they had a free option with limited features

What problems is Buffer solving and how is that benefiting you?

I liked that I could use Buffer for all social platforms we need

Small Business (50 or fewer emp.)
Apr 06, 2021
 Source
Overall Rating:
3.5
Abhilash D. avatar
Abhilash D.
Business Development Lead
Share
"Great tool for Social media management. All things you need at one place."
What do you like best about Buffer?

Automating the entire process makes it easy to plan and schedule on social media. Especially when you are managing multiple accounts and do not have a dedicated resource. By using this tool, I can spend more time of strategizing and less time implementing.

What do you dislike about Buffer?

UX can be better. And they had a feature back when they launched to add rss feeds for content resharing which was great.

What problems is Buffer solving and how is that benefiting you?

Social media management has become very organized and easy to handle. Saves me a lot of time and keeps it organized. It has also helped me optimize the social media strategy.

Small Business (50 or fewer emp.)
Nov 22, 2020
 Source
Overall Rating:
3.5
Tigran K. avatar
Tigran K.
Marketing Coordinator
Share
"Great Social Media Management Tool on the Cheaper Side"
What do you like best about Buffer?

Buffer is a great package of social media management tools that rocks a great design and is very consistent with it's support and improvements over time. It also helps a lot that it's cheaper compared to other competitors in some ways. The price gives it a competitive advantage if you're pitching an acquisition of an SMM platform to companies that aren't willing to spend a lot on their digital marketing activities.

What do you dislike about Buffer?

It lacks some conveinent features that the competitors offer. I'm talking about features like integrated tagging for Twitter and LinkedIn. Last time I used this software it still lacked the proper tagging features which requires you to make an extra step to open a separate tab to check whether you got the username right or wrong. Another aspect I dislike is that Buffer's middle range plan is intended for two users only. In my opinion, the mid range option should be for at least three people. At the time of choosing, we decided to go with Hootsuite because it's mid-range plan, while more expensive, was intended for three people and also offered more of the above-mentioned features.

What problems is Buffer solving and how is that benefiting you?

Saving time and improving the quality of social media content marketing. It's much easier to schedule the same post from Buffer across different social media platforms than doing so separately. It might seem like a small tweak but makes a great difference for digital marketers.

Mid Market (51-1000 emp.)
Oct 29, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Gets the job done, but there are better tools"
What do you like best about Buffer?

Very easy to schedule social posts across multiple platforms.

What do you dislike about Buffer?

We used the free account so obviously limited features. Many times would schedule a post and it either wouldn't post (especially on LinkedIn) or would drop the link and link preview (especially on Twitter and Facebook).

What problems is Buffer solving and how is that benefiting you?

It made scheduling social posts for four platforms much simpler than going to each network individually. Could move through my tasks more quickly.

Small Business (50 or fewer emp.)
Oct 20, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"high potential tool to easily reach your goals."
What do you like best about Buffer?

The tools offered by the buffer software are complete and precise to attend to the enabling of social network approaches of your company, working with account and dialing methods of audience creation in the form of a base platform, comprising developments analyzed and oriented under systems of adaptation, intuitive positioning, web access references, connection management, fruitful digital traffic, working with a composite landing, with intelligent integrations, under complete terms of predetermined publication and facilities of dynamic action of data understanding, these being part of the tools offered by the incorporated experience of your services.The tools offered by the buffer software are complete and precise to attend to the enabling of social network approaches of your company, working with account and dialing methods of audience creation in the form of a base platform, comprising developments analyzed and oriented under systems of adaptation, intuitive positioning, web access references, connection management, fruitful digital traffic, working with a composite landing, with intelligent integrations, under complete terms of predetermined publication and facilities of dynamic action of data understanding, these being part of the tools offered by the incorporated experience of your services.

What do you dislike about Buffer?

The relationships in terms of social networks and operational information management dictated by the buffer software are wrongly coordinated, where their content management is interrupted by area encoding s that prevent the correct suggestion of steps and corresponding automation's for the programming of publications and the adequate supply of multi-user collaborative inspection that maintains the execution of this platform, having to be addressed and worked on its digital design of organizational plantations.

What problems is Buffer solving and how is that benefiting you?

We see the execution of different safeguard positions and creation of plans of excellent domains of planned flows, simplified with updated tendencies of professional organizational improvement, which when managed with buffer can handle the commitment of relevance of significant qualified objectives in its totality for the operational advance of the functions developed by the company, within the scopes of technical appropriation of resources, good appearance and prosperous visual values, a compatible analysis of high performance, applied learning and a present order of mobilizations in its interface, demonstrate the great amount of uses given to this system.

Small Business (50 or fewer emp.)
Jun 15, 2020
 Source
Overall Rating:
3.5
Hannah P. avatar
Hannah P.
Social Media And Influencer Marketing Coordinator
Share
"Great Scheduling Tool for Beginners"
What do you like best about Buffer?

I like how visual Buffer's scheduling platform is. It allows me to see text and pictures for each post. I also appreciate how I am able to create hashtag sets for the Instagram accounts I manage.

What do you dislike about Buffer?

When you're not in an account manager position, your access is limited, but one of those limiters is rescheduling posts. So, if I were to want to reschedule a post that has already been approved for being published, I would have to delete that post instead of rescheduling it.

What problems is Buffer solving and how is that benefiting you?

This is a great platform to publish content through. When content doesn't get published (some sort of malfunction) a notification is sent to alert you.

Small Business (50 or fewer emp.)
Dec 23, 2019
 Source
Overall Rating:
3.5
Marcel M. avatar
Marcel M.
Professional Photographer
Share
"Certainty in each of its publications."
What do you like best about Buffer?

One of the reasons I use Buffer is because it allows me to have an enviable convenience to send or publish content on multiple social platforms. In addition to this, if I have any questions about the program, there is no concern about, since it has relatively efficient support in terms of case resolution. Another element to highlight is that it is very easy to use, the free version is very complete but for a more dynamic and totally powerful functions the paid version is the ideal one, besides its cost is not so expensive.

What do you dislike about Buffer?

A small headache of this program is that it would be ideal your reports to work best, I explain, the idea of having a complete report is that you get a proper analysis according to the social network or platform where Buffer is being executed, what happens is that The analysis is not complete, what Buffer did to solve this mishap was to add a report analysis tool which is paid, which makes it a bit difficult for people or companies with limited budgets. Another triggering factor is that the price structure, although it is not expensive in general terms, there are functionalities that must be acquired by canceling these costs.

What problems is Buffer solving and how is that benefiting you?

The marketing department is using this tool to manage social networks with a lot of professionalism. It has also helped us to have a significant reach of the publications, having a resounding success when programming with certainty the content in each social network. We are happy to have a program aligned to the development of online and digital marketing.

Small Business (50 or fewer emp.)
Dec 04, 2019
 Source
Overall Rating:
3.5
Ralf M. avatar
Ralf M.
Founder
Share
"Great tool to get your posts automated, but lacking some features"
What do you like best about Buffer?

Buffer helped me organise my social media calendar, and more important, helped me stick to my social media calendar. It is easy and straight-forward to use, and reliable at the same time. Also, I find it a very affordable platform when talking about pricing.

What do you dislike about Buffer?

It is lacking some 'internationality'. Facebook Posts in multiple languages are a great tool from Facebook, but can't be used through Buffer. It will post your post as scheduled, but any supplementary features from the social media channels like multiple languages, but also things as Carousels etc can not be used and still will need to be posted manually. The same is true for LinkedIn. If you want to post into a group, then Buffer can not do this for you.

What problems is Buffer solving and how is that benefiting you?

To organise my Social Media posting schedule in the most time-efficient way and to motivate myself to stick to it, always making sure my posting calendar is well filled and consistent.

Small Business (50 or fewer emp.)
Nov 30, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Amazing tool for cross platform social media management"
What do you like best about Buffer?

The ability of post content on multiple platform from one place.

What do you dislike about Buffer?

It could provide more data and insights.

What problems is Buffer solving and how is that benefiting you?

As a marketing specialist, I had to post content on multiple platform, and with buffer I had one tool which helped me post content.

Small Business (50 or fewer emp.)
Nov 12, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to use and time saver "
What do you like best about Buffer?

East to use across the team for multiple platforms

What do you dislike about Buffer?

Analytics could be better and more accurate. Several times the data is different from the platform data.

What problems is Buffer solving and how is that benefiting you?

Scheduling on various platforms with various members of the team.

Small Business (50 or fewer emp.)
Nov 01, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Unfortunate downgrades "
What do you like best about Buffer?

Being able to implement my online presence through one application and being able to set schedule for each platform.

What do you dislike about Buffer?

Instagram was very difficult to post to automatically

What problems is Buffer solving and how is that benefiting you?

It has increased my reach in my target audience and has helped with ideas to implement for future projects.

Mid Market (51-1000 emp.)
Nov 01, 2019
 Source
Overall Rating:
3.5
Harsh H. avatar
Harsh H.
Product Marketing Manager
Share
"Helpful SMM Tool"
What do you like best about Buffer?

If you are maintaining a social media calendar for your company, this tool is one of the best in the market to schedule and analze the performance of SMM posts

What do you dislike about Buffer?

Paid version of this tool is a bit overpriced otherwise free tool is okay for fewer Platforms

What problems is Buffer solving and how is that benefiting you?

Ease in scheduling of social media posts Easy to view analytics SMM Dashboard

Mid Market (51-1000 emp.)
Oct 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great social media planner "
What do you like best about Buffer?

Easy to use, Android app availability, fast planning

What do you dislike about Buffer?

Limitations put in place by Facebook, such as not being able to tag other people in posts

What problems is Buffer solving and how is that benefiting you?

Increasing frequency and quality of social media presence for my nonprofit

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
3.5
Mattia P. avatar
Mattia P.
Kibelis Design Co Founder & Marketing Manager
Share
"Work when traveling"
What do you like best about Buffer?

The most helpful thing about Buffer is that it allows you to work from everywhere in the world. You can plan, schedule and prepare your posts wherever an internet connection is available, which makes it a very useful tool especially for entrepreneurs.

What do you dislike about Buffer?

The least helpful thing is that you can't post directly from Buffer, so you need to plan and prepare your posts first, and then to move to the social media apps to actually publish them.

What problems is Buffer solving and how is that benefiting you?

Buffer helps me to work when I'm on some business trip, or even during my free time and vacations in case of need. It also reminds you when you scheduled your posts, so it's very useful to prevent yourself from forgetting the stuff you need to do.

Small Business (50 or fewer emp.)
Aug 31, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easier said than done "
What do you like best about Buffer?

I like and use Pablo for Buffer more than buffer.

What do you dislike about Buffer?

I find buffer hard to use with instagram but it is better with Facebook.

What problems is Buffer solving and how is that benefiting you?

Scheduled posts. More organized posting.

Small Business (50 or fewer emp.)
Aug 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Awesome for automation of social media posts "
What do you like best about Buffer?

It’s a greasy way to have things you create in advance post at chosen and higher traffic times - streamlines your day

What do you dislike about Buffer?

Had some issues with cross posting on more than one platform - not frequent but still a thing

What problems is Buffer solving and how is that benefiting you?

Solving needing to be a slave to social media in order to stay top of mind with my clients

Small Business (50 or fewer emp.)
Aug 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"If you need to schedule posts to social media"
What do you like best about Buffer?

I like that I can schedule posts to multiple social media platforms all in one go.

What do you dislike about Buffer?

I wish there were at least a bare bones summary of analytics with the free service. I’m also not a huge fan of the automatic link shortening.

What problems is Buffer solving and how is that benefiting you?

I’m able to schedule posts to social media for my nonprofit with relative ease.

Small Business (50 or fewer emp.)
Aug 06, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy Social Media Scheduling"
What do you like best about Buffer?

It's very simple to use. The layout is great and it's very easy to navigate.

What do you dislike about Buffer?

It often has issues with posting, but does nothing to remedy the situation. Also, I have had to reconnect my accounts multiple times.

What problems is Buffer solving and how is that benefiting you?

The issue of having to manually post each time on social media. Also, since you can't post on Instagram from a computer, it makes everything a lot easier.

Small Business (50 or fewer emp.)
Jul 24, 2019
 Source
Overall Rating:
3.5
TL
Tamra L.
Executive Assistant To The Owner
Share
"Great for small fish"
What do you like best about Buffer?

Very simple and straight forward...and free

What do you dislike about Buffer?

Sometimes changing settings takes longer than it should. literally had to search for 1-20 minutes before I could figure out how to change my timezone. Just a waste of time to have to search out something so simple.

What problems is Buffer solving and how is that benefiting you?

keeping the expenses in check while scheduling our SM accounts. Perfect for a small business like us.

Small Business (50 or fewer emp.)
Mar 30, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer is a decent service! "
What do you like best about Buffer?

I enjoy that there are multiple social media platforms that I can use through this platform. They are easy to connect to and manage. I really lik that they offer a free membership that you can essentially stay with forever. However, as you grow you will find you do need the additional services. The good thing is that there are lots of upgrade options that range in price.e

What do you dislike about Buffer?

I was having a lot of difficulty with automatic publishing. When I requested additional assistance I was pretty much told to figure it out myself (it was said professionally but not very helpful...what's the point of 'contact support' if they don't actually assist you). The pricing to upgrade also jumps drastically for the different packages. if there was just one think in another package you needed it can increase your fees a drastic amount.

What problems is Buffer solving and how is that benefiting you?

I was using Buffer as a social media organizer. Where I can manage what's going on in all platforms in one place. I was also using this to manage my posts and scheduling of posts. Therefore, I would say that my main business solutions I was trying to achieve through using this program were; organization and planning when it comes specificall to social media.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer Social Media Review"
What do you like best about Buffer?

You can access multiple social media platforms at once, and it's easy to navigate in comparison to hootsuite.

What do you dislike about Buffer?

It doesn't automatically show you a preview like hootsuite does.

What problems is Buffer solving and how is that benefiting you?

Same things that any multi social media platform solves. I like the benefits of having all the analytics in one spot.

Small Business (50 or fewer emp.)
Jan 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Works great!"
What do you like best about Buffer?

Easy to go between desktop and mobile app.

What do you dislike about Buffer?

When posting a gallery on Instagram, Buffer only lets you use 4 photos.

What problems is Buffer solving and how is that benefiting you?

Buffer makes it easy for me to schedule all my social posts when I am at work, so that it is easy to get them posted at any time.

Small Business (50 or fewer emp.)
Jan 17, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to Use"
What do you like best about Buffer?

Buffer is easy to use and makes it simple to schedule & post social media updates. I like that you can schedule all your posts at the beginning of the week and not think about it again.

What do you dislike about Buffer?

I wish there was an easier way to format for the various platforms. Plus, the free version limits the number of accounts you can connect and the number of posts you can schedule.

What problems is Buffer solving and how is that benefiting you?

Having the app on my phone makes checking my posts and scheduling new ones really easy.

Mid Market (51-1000 emp.)
Jan 16, 2019
 Source
Overall Rating:
3.5
MR
Missy R.
Videographer
Share
"Good Mediator"
What do you like best about Buffer?

It let's you set it and forget it. I can set my posts weeks in advanced and not have to worry about them.

What do you dislike about Buffer?

I really can't think of anything I don't like

What problems is Buffer solving and how is that benefiting you?

I have a lot of footage I need to put on social media, so it really helps to have all that stored and ready to go.

Small Business (50 or fewer emp.)
Jan 02, 2019
 Source
Overall Rating:
3.5
SW
Scott W.
Director Of Digital Marketing
Share
"Great for Instagram Scheduling"
What do you like best about Buffer?

Because of the way Instagram is set-up, there aren't many options when it comes to scheduling. Luckily, Buffer offers a great solution to pre-schedule photos (and video) to Instagram, and then posts them or sends a push notification to your phone to manually post. I like that you can also edit a post for each individual social network. So, instead of crafting multiple different posts for each channel, you can create one post, and then specialize it for each (adding different hastags or network-specific language e.g. retweet vs share).

What do you dislike about Buffer?

Buffer is best use to manage a single brand. The limited number of profile connections mean you can't easily manage multiple brands. Additionally, when you begin a new post, the app automatically selects all connected accounts. Though these can be deselected, the default can lead to accidental cross postings or other issues.

What problems is Buffer solving and how is that benefiting you?

The visually aligned brands we represent often need multiple IG posts per day or on days we are out of the office. Buffer allows us to schedule Instagram posts during normal work hours and have them posted at a future time.

Small Business (50 or fewer emp.)
Dec 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer is good overall- has some flaws though"
What do you like best about Buffer?

I like the convenience of scheduling out posts ahead of time and how you can schedule the exact time.

What do you dislike about Buffer?

I hate that you can't attach GIFs to your Buffer posts. I also don't like that Buffer will sometimes disconnect and you won't receive a notification that this happened until it's too late. When my colleague reached out to Buffer to complain about this, they simply said that it's a bug that they're working on fixing.

What problems is Buffer solving and how is that benefiting you?

It definitely makes scheduling out social media more convenient

Small Business (50 or fewer emp.)
Nov 09, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Effective social media posting"
What do you like best about Buffer?

The interface is very user friendly and it’s easy to change between social media platforms.

What do you dislike about Buffer?

There is a limit on how many posts you can have on Buffer, and you have to pay a premium for that. Also, Buffer does not produce picture web links on Twitter.

What problems is Buffer solving and how is that benefiting you?

Buffer helps me spread business related content to attract more customers.

Small Business (50 or fewer emp.)
Oct 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Management All In One"
What do you like best about Buffer?

Is easy to keep social media accounts updated. It has an automated feature for timing social media posts. Also can initiate a social media post from the webpage of the content currently in. Plus allows you to customize messages for each social media account, so you will not be limited.

What do you dislike about Buffer?

Not as user-friendly for Pinterest. I have found Tailwind to be better for that platform. Also seems to be hit or miss with Instagram posts. Wish could personalize the features more to what own personal needs are. Hate paying for what I don't need or use.

What problems is Buffer solving and how is that benefiting you?

I work with different venues and help with social media. Instead of traditionally logging in on Facebook, LinkedIn, Twitter, Google+, and other social media sites, Buffer will do it all at once. It also makes it convenient for users to create posts and have them uploaded with a single click.