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Chatter Reviews & Product Details
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration.
| Company | Salesforce |
|---|---|
| Year founded | 1999 |
| Company size | 10,001+ employees |
| Headquarters | San Francisco, California |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Chatter with other popular tools in the same category.
It allows you to communicate with your fellow coworkers within the company
Emails are not very thorough about individual accounts and only provide general information
Helps maintain accountability. It’s easier to communicate within your company
this is just a good business solution instead od facebook/ skype / whatsapp . giving me and my colleagues the opportunity to share personal, business etc infromation with each other. all in all a great tool to use at work.
i dont know what i dont like about this plattform. it seems fine to me and i can't complain about it at all. just use if for what ever you want to use it at work! and i don't really know what to write now to get all the 40 words together instead of i want just to say that i'm thankful that this was created for us.
i don't really have a problem for which i need to use chatter. it is just convenient to write with you colleagues over this platform instead of talking to them or so..
The ease of using chatter and how it makes life so much easier.
There are not any glaring downsides of Chatter.
Mainly internal communications between clients and potential clients.
Quickly talk to fellow employees about tasks/questions they have
People struggle with the @ function to tag someone from older generations
It lets people know their request has been done quickly and can directly ask me.
If your company is into sales and using the sales force, this is an addition to be added,. It one of the best way to communicate with your membeinside SFDC. The second best bit is that you get the direct leads, opportunities etc All the communication is recored in here so you dont have to go about looking into mails etc.
The User expereince is a bit cold, it has a very old looking interface Its not like the others where you can have more fun as it also lacks the use of emojis
We use it a communication tool and have all of our CRM user connected in one place. To keep it simple it is a chatter box or chatter place for chats.
I like EVERYTHING. It simplifies my job, makes everything all in one place and so simple and easy to understand. I don't think that since using this I had to explain much at all to students.
Nothing, as I stated we absolutely love Chatter.
Scatterbrained students, scatterbrained admin. We all are now on the same page.
Salesforce Chatter makes a community of workers with shared interests in your organization. It permits any number of business activities to take put inside Chatter. The conceivable outcomes include creating support cases, passing on or upgrading sales leads, and indeed favoring financing for ventures. The Chatter data and records connect together with your other business systems in this manner making such operations as productive and error-free as conceivable.
Salesforce licenses cost more than $700 per client annually for the professional version. In case your commerce isn't using Salesforce as of now, this could be a hefty investment. Moreover, non-sales representatives likely don't have licenses for Salesforce, which might limit the benefits you pick up from starting to utilize Chatter for ventures.
Try it and you'll find out. If you have a big organization then you must consider this however it it's a start up then the purchase of this might come as hefty. But try the free trial and you can find out if it's helping your organization and benefits sales.
I like the easy use of Chatter with my coworkers. It makes working in Salesforce much easier in a big company.
It took some time to figure it along with Salesforce out.
Being about to communicate with over 500+ employees is great.
I like that chatter allows you to ping specific people for timely notes and updates on the accounts
Sometimes chatter notifications can get lost, because they get sent via email, but you cannot create reports and dashboards based on chatter messages
Quick internal messages on specific accounts to people, and can help with cross-functional team communication.
When you type questions on chatter people tend to respond on time and with the right answer, would recommend if you ever run into problems with salesforce
If i could make my conversation private with the @help person
Its helping me get my work done, if have questions they will get answer, and most of the time they are correct