Chatter Reviews: 4.1/5 — Solid Choice

the ability to chat with users without leaving Salesforce is Great. Have a discussion be associated with the contact or account is a bonus.

I wish it could be integrated with our email and Archive longer discussions into another location associated with the record

communication between teams about a contact, case, or object. on the object case, or contact

Super easy to use and its a great way to easily customize your salesforce crm

Sometimes formatting can be a little tricky but other than that it is extremely easy to use

Solving the problem of putting in notes in crm. Main benefits are easily sharing notes across multiple teams

Chatter is an enterprise collaboration platform from Salesforce, a cloud-based customer relationship management (CRM) vendor. Chatter can be used as a company intranet or employee directory. ... Like Facebook and LinkedIn, Chatter allows users to manage their feeds and control how notifications are received.

we would be able to leverage that there is no dislikes in chatter.Very costly Hidden costs No concurrent licensing No industry specific evolved editions Only Cloud model, no on premise option For additional functionalities Appexchange is very costly ecosystem Most innovations are not relevant to traditional businesses Technically a lot of limitations on customizations

nothing

Daily emails from anyone who updates the group chatter

Not a whole lot to hate. It works for what it does.

Helps get new info out to all users in a quick and useful manner

What I loved best about Chatter was the ability to talk to anyone that I work with in the Salesforce universe from one spot. It is really easy to @ someone with a comment or a question. I also like how if someone @'s you, you get notifications in your email and in salesforce. It is impossible to miss if someone is trying to get your attention.

There isn't really anything I dislike about Chatter proper. The one thing that is annoying is that when you receive the email from the chatter system, you cannot get the whole picture. Attachments won't come through and you have to login to Salesforce. It is not always convenient to log in when email is so much easier on the go.

Collaboration comes to mind. Instead of finding time to chat on the phone or on a video conference, I like that chatter allows me to send whatever I want when I want and I know that the other person is going to see it and reply

Not having to find an email address just need the recepiants name

Not simple process to follow a conversation ( think whatsapp or Telegram)

Busy piloting Salesforce in our environment Chatter is our feedback tool

I like that there are a lot of features and I feel like I learn something new on it everyday. At my job we integrated the feature that allows workforce management to sent you a whisper which is a helpful reminder to close dead chats.

There a so many ways to do the same thing so sometimes that can throw you off however, this also means you may find a more efficient way to navigate that works best for you.

I rely on this software to do my job. It has to work or I can’t work. It’s very rear to have a real issue with this software though.

Easy to share files and articles with users not in your organization.

I don't have a downside. It's a wonderful tool.

Sharing company-wide knowledge and information is a breeze with chatter.

I had an amazing experience managing a team with chatter

Sometimes the software gets a little slower

Managing multiple team tasks efficiently

The thing that I like the best is that it allows me to do my job and it allows my boss to run reports on any activity in this system.

I dislike the grids setting because it can get a bit complicated.

No problems at the moment but the benefits I have realized in logging super clear communication.