Unclaimed: Are are working at Chatter ?
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration.
| Company | Salesforce |
|---|---|
| Year founded | 1999 |
| Company size | 10,001+ employees |
| Headquarters | San Francisco, California |
| Social Media |
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Chatter with other popular tools in the same category.
Chatter is an excellent and innovative enterprise social network which connects employees across the whole organisation to provide support for case management, sales opportunities, approvals, etc. It's CRM experience, and the knowledge-sharing solution is next level.
We needed to enable Chatter Plus to avail of many new features in Chatter. It has further increased the pricing per user, increasing our project budget. Maybe Chatter can come up with more long-term plans to meet many requirements.
We used Chatter mainly for our organisational communication and approvals from people. Also, we have used it for knowledge-sharing articles among our developers, consultants, managers and users. Overall experience is excellent and user-friendly.
I like that I can easily access this to view details on different cases within our company. It keeps me organized.
I have experienced issues logging in and resetting my password a few times.
Keeps organization and track of customer cases in one place, making it easy for everyone on the team to be on the same page, avoiding confusion or misinformation.
Receive updates on the progress of any document whether it's a PDF, Word Doc or PowerPoint. We formed a community within the business used for secure collaboration and knowledge-sharing
The app is free if you already have a Salesforce account but If yiu don't it is charged at $15 per user
Collaborating on an upcoming presentation in real time and attributing activity to individual employees.
While working easy to navigate and chat.
slow when internet issues and loads late
not lose track of work
the fact that it is user friendly and easy to work on
constantly getting disconnected while working
chatter allows us to communicate with our customers while providing exceptional service
The Best Feature I liked the most in Chatter Application is its the all-in-one platform for all ticket raising, Can say this is the best Enterprise Social Collaborating Tool.
As a part of the Chatter User, I do not find any flaw in the application to be mentioned here. This product is already on the better path and the improved manner.
Sharing Files, Data, Team Tracking, These are some of the problems/features we used in our organization. The benefit I have realized is it is a very smooth and easy-to-use application.
Chatter is really a good platform which is provided for instant business messaging, team chats , conduct meetings and conference calls ! It also provides functionality to share contents as well. Also provide with comments, confirmation and inline accesses!
Almost all the functionalities in chatter are good enough! It would be better if the user interface would have been created little bit better to improve user engagement
Instant business messaging, content sharing, documentation share, providing secure communications, can schedule meetings and business related calls, background audio filterations
This is the best tool I have used for collaboration with colleges and or with community members.
it is part of Salesforce, and not available as a separate tool or app.
It is been used for collaboration with other experts related to technical help or to provide help to others. very prompt way to discuss with others.
Salesforce Chatter is a place where we can send communication to all members at a place
nothing like disliking in the chatter group, chatter group do the job well
we can have private group, public group, and listed groups
I found the easy interface so helpfull to find all needed info as working on my booking request. The organisation of the tabs and tools very easy to access
The downsides of chatters the reloading issue of each tab
I work as a booking agenet and we use the chatters to receive our booking request from clients so its very helpfull to have all info and communication assorted in the same place