CometChat background blur-sm
CometChat Logo
CometChat
Connecting Conversations Seamlessly
4.8

( 83 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

CometChat Reviews & Product Details

CometChat Overview
What is CometChat?

CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat.

Company CometChat, Inc.
Year founded 2009
Company size 11-50 employees
Headquarters Denver, CO, United States
Social Media
CometChat Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about CometChat
What CometChat is best for?
How does CometChat compare to Zoho SalesIQ?
What are the pros and cons of CometChat?
CometChat Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
CometChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
CometChat Media
CometChat video thumbnail
CometChat 0
CometChat 1
CometChat 2
CometChat 3
CometChat 4
CometChat Screenshots
CometChat screenshot 1
CometChat screenshot 2
CometChat screenshot 3
CometChat screenshot 4
CometChat screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
CometChat Logo
83 CometChat Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AO
Alyssa O.
Voice Communication Engineer
Share
"Exactly what I've been looking for"
What do you like best about CometChat?

Impressive collaboration features and fluid UI

What do you dislike about CometChat?

The company is based in a different timezone than ours and sometimes that can be a troublesome, the team still helps us as soon as they can.

What problems is CometChat solving and how is that benefiting you?

CometChat works great for communication within our company. The collaboration tools are just great. CometChat has helped us keep all the communication on a single platform which efficient and secure, It's an amazing solution.

Mid Market (51-1000 emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really Easy to use"
What do you like best about CometChat?

The Ease of integration had me the very first time

What do you dislike about CometChat?

It has been an awesome experience for us

What problems is CometChat solving and how is that benefiting you?

We are building a Social Networking website using Laravel and wanted a Chat platform that we could easily integrate into the website. CometChat was the solution. It integrated amazingly easily with our Website, took far less time and effort than we ever anticipated and has been an amazing Chat tool. We recommend CometChat to everyone looking for a Laravel Chat Solution.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
DA
Deval A.
Cisco Engineer
Share
"So much one can do!"
What do you like best about CometChat?

The sheer Number of features one comes across here is alarming

What do you dislike about CometChat?

They have been amazing. The support team has been assisting us whenever we need them.

What problems is CometChat solving and how is that benefiting you?

We are an online community and wanted a chat platform where our users can interact. The aim was to make sure that they spend more time on out site and engage with other users. CometChat has helped us achieve this perfectly with a whole bunch of features, our users love CometChat and so do we.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
KN
Kainene N.
Business Analyst
Share
"Awesome"
What do you like best about CometChat?

Huge number of Features and Whitelabel App

What do you dislike about CometChat?

Long wait on email replies from Support

What problems is CometChat solving and how is that benefiting you?

We own a gym and wanted a Chat Application to consult our customers and create special groups and announcements. CometChat was our choice and we also opted for their Whitelabel App to add our branding to CometChat. It works perfectly and has helped us communicate with our customers easily and have all of them on the same platform.

Enterprise (> 1000 emp.)
Apr 14, 2018
 Source
Overall Rating:
5.0
BD
Bradley D.
I Os Advisor
Share
"Love it"
What do you like best about CometChat?

Being able to talk to customers and members

What do you dislike about CometChat?

Glitches, mobile support and app support

What problems is CometChat solving and how is that benefiting you?

Customer relations

Small Business (50 or fewer emp.)
Apr 10, 2018
 Source
Overall Rating:
5.0
AC
Amanda C.
Manager
Share
"Constant update"
What do you like best about CometChat?

Constant updates and new features are always available.

What do you dislike about CometChat?

We have had a rather pleasant experience with them.

What problems is CometChat solving and how is that benefiting you?

We own a online gaming discussion platform where users connect and discuss games and strategies. CometChat has helped us connect our users and they love the product, we have private groups for different games where users can discuss the games and strategies. We love how they constantly update the product allowing us to offer something new to our users almost regularly. The product has helped our user base to grow immensely, the current users invite newer ones and they do the same helping us grow really well.

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
MP
Melissa P.
Manager
Share
"The private groups"
What do you like best about CometChat?

Private groups and Monetization options.

What do you dislike about CometChat?

Longer Support hours due to time difference.

What problems is CometChat solving and how is that benefiting you?

We own a financial consultation website and required a chat integration where we could create private password protected groups and allow advisors to connect with users. CometChat let us do exactly the same. We used the monetization features to charge users for every consultation session they took with our advisors. It's simple and effective and has helped us grow.

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
AB
Allison B.
Business
Share
"Customization options"
What do you like best about CometChat?

Easy Integrations and Customization options.

What do you dislike about CometChat?

Nothing till date. Everything is still okay

What problems is CometChat solving and how is that benefiting you?

We own a online travel website which is built on Sharepoint and we wanted a chat integration that could let us connect users within the website and allow them to share their experiences. We couldn't find a software that could easily Integrate with Sharepoint until we found CometChat. We contacted the sales team to tell them regarding our requirements after couple of emails with both the sales and support staff. The team assisted us throughout the whole process of installing CometChat on our website. We are pleased with the swift responses.

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
KJ
Katrina J.
Director
Share
"Numerous features"
What do you like best about CometChat?

 Plethora of features as compared to other competitors. They have a huge  number of features and they Integrate with almost every platform available. We  are a community website and the Software integrated easily with our website  with no fuss. Our users love the product and all the features that it offers,  everything from voice and Video to their Collaboration tools. The features keep  our users on the website and help us increase user engagement. 

What do you dislike about CometChat?

The activation details took time to arrive although it was an issue from paypal. So I dont think CometChat can be blamed.

What problems is CometChat solving and how is that benefiting you?

We have enabled user communication in our website and It has allowed us to increase user engagement and grow our online community. They also allow you to show Advertisements with in chat boxes and that has helped us generate extra revenue.

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
LK
Laurel K.
Manager
Share
"Good chat integration"
What do you like best about CometChat?

We are a consultation website and were looking for a Chat Integration that fits  with our current website with minimal effort. CometChat did just that it was easy  to Integrate and had all the features we needed. We charge people per session  and wanted a chat system that could help us do this easily, CometChat has a  RBAC feature which allowed us to create a tier of users who could get paid  sessions with us. We used this to get regular customers to upgrade to higher  tiers. The features are amazing and help us do exactly what we want.

What do you dislike about CometChat?

We have a positive experience with no issues till date.

What problems is CometChat solving and how is that benefiting you?

CometChat has become a really important part of our Business it helps us generate revenue. The features are really good they have helped us grow extensively.