( 5,744 )
Unclaimed: Are are working at Constant Contact ?
Constant Contact Reviews & Product Details
ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.
| Company | Endurance International Group |
|---|---|
| Year founded | 1995 |
| Company size | 1001-5000 employees |
| Headquarters | Burlington, Massachusetts, United States |
| Social Media |
( 1 )
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Constant Contact Pros and Cons
- Lets users create your company logo, schedule social media posts, and sell digital products
- Great deliverability rates
- Also supports invitation management, registrations, and tickets
- Service cancellation requires users to call customer support
- Limited automation options
Compare Constant Contact with other popular tools in the same category.
The segmentation design of constant contact is my favorite feature. I've used MailerKing and MailChimp in the past and neither of them is capable of truly tagging and segmenting to the point where the data is truly useful.
My only complaint about constant contact is that there's no recall feature if an email goes out incorrectly - we can't interrupt the send to make any changes to the campaign.
We had a really low open rate and a high unsubscribe rate with previous platforms. The retention and click through rates have improved exponentially after we switched.
I like how easy it is to create an email, the options I can use to build the email, and the ease of having emails listed in seperate groups, so I can pick which groups I want to send the email out to.
The activation when I log in each time. I can't seem to make it so I don't have another authorization.
Having a place where I can get an email blast out to people easily.
The scheduling feature to post at the time I want and the social sites keeping our business looking business and lots of info being relesed to get leads. As well the email marketing to all the clients keeping them in touch Constant Contact is amazing!
That you can't post videos with the social media scheduling. I like something moving like a gif or a video explaining more about our services. Maybe just a 8 seconds to send a video nothing long to add to the scheduling is my suggestion.
Reaching out to all my customers at once with a quality look. Keeping my business in the know and seen on social media without posting everyday myself, and all the features sms, intergation, and more it's so much Constant Contact does to help
the versatility and user friendly features
The lack of connectivity or features to socially distribute videos, reels or lives.
Constant contact with my audience ;)
A Constant Contact e-mail blast can spread the word to thousands of members in our listserv which is convenient and useful for us.
N/A -- there isn't a Constant Contact feature that I dislike.
Constant Contact allows us to reach thousands in our listserv, all at once and with so much ease -- it's so helpful and beneficial.
I like the simplicity of creating emails!
There are some features that I feel like could be expanded on.
It's helping with sales for our online store, along with sharing our nonprofit story.
The fact that contacts aren't duplicated if you choose to send emails to multiple lists at a time. Also the ability to see which emails got through, which bounced, which are out of office, etc. I also really like how easy it is to build an email template - it's very familiar and not complicated.
I honestly haven't found any gaps or issues with Constant Contact yet, but I'm only a few months in. One thing I wish could be done is to have a dedicated Constant Contact rep. I don't like that we have to reach out to support for every question and would rather have a sole person to work with.
Constant Contact makes it SO Easy to get emails out to a set list of contacts. We have multiple lists created and we can easily send a variety of emails in the same day to specific subsets of customers.
I love the ease of setting up an email and sending to large amounts of people. It makes the sharing process so simple while still making the blast look beautiful and intriguing.
The only thing I do not like about Constant Contact is the automation path and the confusion it brings as well as some confusing factors in navigating the system.
Mass email send outs. I love how easy it makes it while not having to select names one by one. It also makes the creation easy and beautiful. It makes a time consuming process much quicker.
great to send campaigns and organize campaigns. the customer service is amazing. The agents know what and how to help with any problem that arises
I wish there ware more color and font choices. to make the flyer more eye catching.
it helps me email mass campaigns to all my clients at once.
Ever since I upgraded to the plan that automatically resend my newsletter out to people who didn't open it My open rates have gone up 10%!! I'm getting about a 40% open rate which is huge All thanks to constant contact!
Nothing, I like everything about my experience so far
I've had no problems with constant contact