FreshBooks Reviews & Product Details

Been using this for years to keep track of and invoice my clients. With the recurring billing feature this allowed me to setup billing for my clients once and get paid month after month. Great software. Also makes running reports and tax reports easy to compile.

Haven't found anything to complain about as of yet. It more than serves my purposes.

Ability to collect recurring income from clients at signup time.

i love that i could keep all my financial records in one place. I did not misplace any tax forms, documents or monies at all. it is very easy to use and navigate around the software. the time tracker was wonderful for timing online assignments. I could also keep track of all payments and billings. Everything is just awesome using freshbooks.

there is absolutely nothing i did not like about freshbooks. Everything is just perfect and I would not recommend changing anything

Keeping all my finances and tax forms together and organized was easier then ever.

The software is laid out logically and is not over complicated or bloated with information not required for typical smaller businesses.

The new beta design which kind of backtracks on the easy layout.

Easy daily entry, storing receipts digitally. easy at a glance current status.

Simple and effective for the task of small business accounting. Credit card payments for invoices issued to clients. Recurring invoices make the task of monthly/quarterly/yearly billing super easy. Reporting tools are exactly what I needed. Support, for the relatively few times it may be needed, is extremely responsive.

A bit expensive, compared to some of the other offerings, if you aren't fully leveraging their software suite. The recent change in UI is a step backwards in my opinion, as the previous incarnation provided a bit more usefulness with fewer clicks. The mobile app could use a LOT of polish.

The software is very intuitive to use, and doesn't require setting up a chart of accounts, blah blah blah, to get started. As a small business, my needs are simple, and this software gets out of the way and allows me to keep track of income and expenses. I've tried lots of different hosted and local accounting software, but in the end I continue to choose Freshbooks for the convenience and reliability they afford.

The invoicing and time-following framework is consistent. I've never had an issue following time worked for a customer, and afterward rapidly producing a receipt that is obvious to peruse, simple to utilize, and acknowledges the majority of the proper strategies for installment. The UI is anything but difficult to explore, permits you monitor your solicitations, proposition, evaluations, and customers.

Extremely disappointing and tedious for a straightforward oversight. The bookkeeping/bookkeeping framework is additionally exceptionally dreary. I needn't bother with it to be as intensive as QuickBooks, yet some printable or downloadable cost sheets would be better. Maybe a less demanding approach to include sellers too.

In terms of business , have been majorly using it for invoicing and oversight of all the business flow.

The value point is flawless, the simplicity of setting up a record. The capacity to set up my administrations in the application, no product to introduce since it is cloud-based, the portable application, capacity to set up the receipt and gauges layout, association with my business financial balance, capacity to track when a receipt has been opened.

While producing r receipt in light of Client B's chance, I need Client D's hourly rate to be available. Be that as it may, on the off chance that I invoiced Client A first their rate will frequently pre-populate Client B's receipt. You at that point need to exclusively change each line's rate (on the off chance that you utilize the itemized posting).

Freshbooks have lend us a lots of helping hand in sorting out our financial work.

I LOVE that virtually the entire system is personalized just by answering a few questions.

I have yet to find something I dislike with this software.

I am able to have a single system for invoicing customers, generating reports and keeping track of my expenses. FreshBooks has become my one-stop bookkeeping hub. The amount of time and energy that I save by using a single system is amazing. I am able to spend that time with my children or further growing my business instead of sweating the accounting details.

It is good and I like this application because it is simple, easy to use works in real time and allows me to carry all the information with me on my cell phone, with it I can receive payments on the internet, create invoices, view my expenses and recommend it because I can Work from anywhere and at the time you need it.

At first I was not allowed to create my account from the cell phone, it is also essential to have a Freshbooks account, but I think it is a great application, because of my part there are no complaints.

This software helped me solve my billing problem, because since I started using it I can generate invoices quickly and easily, which benefits my school because it speeds up that work and saves time. It has also helped me to keep the accounting records of my school because it is adapted to small companies like mine, which has allowed me to spend less time in accounting and more time focused on the educational process that takes place in my institution.

The system is multifunctional, it has helped me in the day to day of my company, the payment is excellent since it generates invoices to keep track of my clients and their arrears in payments.

It has limited features when customizing, however, it is a very useful service.

The software is useful, easy to use and manageable, I highly recommend it since it helped my company with the accounting part of itself.

I like that your payment method is for credit cards, it makes it easier when canceling the service you provide to my company. And it helps me a lot at the time of the accounting life that my company takes in its day to day, everything is more effective with FreshBook.

Customer service may be a bit late, they do not always respond very efficiently, I can not personalize my newsletters and that seems to me a big flaw to improve.

it is good software, it is effective although its version for Android may be a bit slower, I like the organization that carries my data, my company has become more dynamic and excellent since I use this system.

The beauty and ease of the platform. Sending invoices is an actual JOY. Being able to configure specific details for every single invoice is also awesome. I also really like the ability to brand invoices and create them with clarity. They're not confusing to read or understand when you receive one. That gives me confidence that my clients will have just as good of an experience as I will.

There are some things about the experience I wish I could more actively control or automate. For example, when taking a deposit on an invoice, the recipient gets the email and it says that it's for the full amount (even though I know it's not, the client doesn't necessarily know that). There are tiny things that are confusing for clients that receive the invoices. I wish there was a way to adjust the experience so clients don't end up super confused about something.

I've seen (and used) a lot of really clunky invoicing platforms. As a marketer and solopreneur, it's important that I both save time *and* provide an amazing experience to my clients. It shouldn't be a pain or a hassle to pay me. It should reflect what it's like to work with me. FreshBooks does that for me and my business.

very simple ui and ux to use, clean looking

not a way to customize color or view in other layouts like grid view

our invoicing. we are merging from quickbooks. way better than quickbooks.

Customer Support is far better than XERO. I was in contact with both providers due to a data migration. Freshbooks support is WOW.

Bank reconciliation (Australia). XERO bank reconciliation is better as it has 2 way integration

I used Freshbooks for years. Probably since 2007. But due to few matters with the business I had to go to Xero. I was in chat with Melanie and Rich B from customer support asking for help with data migration. They were extremely helpful I have to say. I kept changing the goal post but they were kind enough to accommodate my needs until I was able to fully migrate my data successfully. I requested support from XERO as well during the migration. But I have to say Freshbooks support was off the roof. Thanks Melanie and Rich B :)

My favorite feature is how is easy it was to integrate time tracking with invoicing. As a service based business, this was imperative.

I wish it a little more robust reporting

It saved me so much time to use the built-in time and expense tracking when working and then easily turn it into invoicing.

Being cloud based, I can access this from any of my myriad computers or even client-owned computers. There is also an iOS app. The invoices look professional, and I can send them via either PDF attachments or even snail-mail. Responsive help-desk too.

I wish that reports were somewhat more customizable, and I wish that I could access my data directly without going through an API call. Freshbooks recently lowered the limits of the number of clients I can manage and recently increased prices. It's still quite reasonable, but all the same, I was getting more capacity for less money a few months ago (May 2018)

As an independent consultant, I need a low-overhead, simple effective solution for time tracking and invoicing (it also tracks expenses and I use it for that when I have expenses as well).

Their functionality, pricing, and support can't be beat. With FreshBooks, I have everything I need to run the financial side of my business.

Every once in a while I find a feature that is lacking.

With FreshBooks, I am able to automate payments, expense tracking, and reporting. Tax time is super easy thanks to FreshBooks powerful reports.

Freshbooks is a God send! I hated keeping track of hours and sending invoices. As a creative professional I'm just not wired for that kind of work. Once I started using Freshbooks I was able to easily track hours and submit invoices--and not to mention sleep better! And come tax time, all my data was organized and ready to go!

I supposed if one were to be nitpicky it would have been nice to have had more invoice templates to choose from. Also, it was a hard to set up multiple rates for the same client depending on what project/task I was working on for them.

I was able to make the financial side of my business effortless. As for benefits, I had more time to spend making money and sleeping. It really was a no-brainer solution for me as I was starting out on my own.

Easy to use, nice interface, mobile app as well as website, time tracking and billing by project and client, options for different payment methods, easy branding of invoices and client interface, sends out reminder notices

wish there were a few more report options or that you could further customize.some of the existing. tracking

Quick professional billing for clients and ability to get paid electronically

FreshBooks has everything I need to manage my small business accounting and makes everything so easy.

My business is very small and I don't use nearly everything FreshBooks has to offer. I wish there was a less expensive subscription for businesses like mine. The iPhone app also rarely works for me.

I use FreshBooks to manage time tracking, projects and invoicing. I can easily track hours each month, create an invoice, send invoices, and monitor when invoices have been paid.

Everything is very easy to use. And I can get paid in different ways. I can select if I want a customer to pay via PayPal, Authorize.net, Braintree, or their credit card processing. Keeps track of my hours and the differant rates for different clients. Also the recurring invoices are really nice so I don't even have to think about sending invoices

I'm very happy with Freshbooks, noting really to complain about.

Accounting, invoicing, time keeping, payment and expense tracking