Function Point Reviews & Product Details

I like that everything is updated in real time. I like that we have the ability to be very transparent with our clients through the client portal and Gantt Charts!!

I don't like that there isn't any type of back-up. It's 100% cloud based, but if I delete something, it's gone forever unless I do a WHOLE SYSTEM reboot that reverts everything back to what it was 24 hrs ago. So I lose 24 hrs of tracked changes and productivity in my system.

Efficiencies. We were very siloed and it made it so we had to repeat steps and catch everyone up to speed in different departments constantly. This made us realize that we not only had trouble with our software but with our internal processes as well. We always thought siloed but FP made us think differently.

If you are a marketing agency that does a lot of creative design work, I highly suggest Function Point. It is a great way to communicate with client managers, the traffic coordinator and the graphic design team through its functions.

As an agency, we needed a lot of training to learn the system and invested a lot of extra time into this. However, it is wroth it and helped us out a lot.

A big reason we liked Function Point was because we had an over-whelming amount of creative jobs and some of the jobs were getting lost from the client manager to the design team. So with Function Point, we were able to create specific, creative briefs that helped communicate efforts from the client to the design team.

Tracking hours is straightforward and reports provide the Business Intelligence needed.

CRM could be more funnel friendly to the sales process. While FP has the fundamental features, the process is more manual than other systems reviewed. Creating estimates could be streamlined.

Hours have been recorded more accurately and consistently, projects are managed more easily, and billing is flexible and straightforward. Customer service is excellent.

I keep FunctionPoint open all day, so I can track my hours without needing to look back at the past month and compare emails and calendars to try and account for my billable hours.

The interface is a little clunky -- and I only use the weekly view to enter my time, which you have to click on a couple places to get to.

FunctionPoint has helped with time tracking and billing for our communications agency. Plus it lets us drill down specifically as to how we are spending time on accounts. Social media vs Media relations Vs Account management, etc.

Function Point helps our agency keep track of all open jobs and associated tasks.

There is a portal for clients to access files, but it doesn't allow for easy collaboration.

Being able to assign tasks has been a big benefit. It helps us avoid things falling through the cracks. Everyone can see the tasks they are responsible for on their dashboard, and we can pass them around as necessary.

It's intuitive, easy to navigate, and has a very robust scheduling, estimating and reporting software. I love the FP Library and the (almost) Monthly Webinars.

Two dislikes: 1) NO CTRL+Z and 2) zooming in and out in the Gantt View, the dependencies (link) become unresponsive which requires a refresh of t he page.

We're tracking towards a goal where all roles have visibility from a productivity perspective. Our schedules are now more robust and useful. The Task To Do's is a good start, there's still some fine tuning to be done - it REALLY needs a 'Tags' dropdown function for further filtering of tasks.

The best part about Function Point is that our entire team can access everybody's tasks and deadlines in one place. We are able to see how busy other team members are and add tasks to their schedule when needed. I love having all of my deadlines outlined for myself and my supervisor.

The training is very time intensive. Our team scheduled multiple training sessions to ensure that each user knew how to properly use the system because not every function is self-explanatory.

Since utilizing the tasks and schedules, our team has a better understanding of how busy each person is currently and how busy they will be in the coming months.

The visual elements including utilization graphs and schedules.

Lots of notifications that I can't turn off because of my privileges.

Working to become maximally utilized and preventing over scheduling.

ease of job search, weekly view and time entry in that view

The transfer from tasks to weekly view is wonky /

collecting historical data on jobs so we can bid them properly

We like the ability to easily manage time sheets.

Our least favorite benefit is the number of steps it takes to create a new job.

We are better managing our time, budgeting time estimates, and creating invoices.