Function Point Reviews & Product Details

ease of job search, weekly view and time entry in that view

The transfer from tasks to weekly view is wonky /

collecting historical data on jobs so we can bid them properly

That I can easily keep track of the changes that I make to estimates/jobs

Unintuitive search functions that make it complicated to find docs from the past.

Keeping track of jobs/estimates/projects. We can easily understand how we have evolved over the years by going back and seeing how these docs from the past compare to today's.

I love that whenever I don't know how to get the results I need out of FP, customer support is there for me!

I don't like how the How-To diagrams contain outdated pictures. It can be hard to follow.

Tracking all expenses against individual jobs is easy to do and pulling accurate reports has helped us to track profitability of each job/campaign better and easier than ever before.

I like that i can communicate on projects with the accounts team and upload files for them.

I hate that it limits me to 50 mb file size uploads. If anything id love to have a alternative option provided me to share larger files.

It has made keeping track of projects way more easier. I know what projects i need to get to and can see them all listed out. I dont lose track of projects.

Being able to track all ongoing projects; effectively build estimates and IOs in one place; and manage/oversee the number of hours per project

Having to input all of a new contact person's information prior to building out an estimate. Would prefer that this occurred in one step.

It has helped us better manage the number of hours we put towards one particular project; and therefore, stay on time and on budget.

Love the task function that allows all team members to have a easy to follow to-do list. Timesheets has also been very useful to our business because it easily tracks our billable time.

Some minor issues is that some of the fillable forms are hard to use

Keeps our projects on track!

My favorite part about FP is how thorough it is in addressing all activities of my agency, my employees and my clients.

The user experience can be significantly improved. Sometimes things take 4-5 clicks when they should take 1-2. The time tracking for example is very clumsy.

Resourcing Time Tracking Task Management

The ability to customize everyone's dashboards. The Files system is also very nice in that I've never had an upload problem with it and it's also a great way of finding old files from previous projects.

The inability to customize task statuses and interdependencies of tasks, for example if Person 1 doesn't complete Task A, then Person 2 can't begin Task B. Task B should be assigned and available for review by Person 2, but it should be in some kind of "Holding" or "Waiting" status.

We are using Function Point to manage the day-to-day operations of our creative teams. The benefits we've realized have been that we no longer have to have a full-time person dedicated to traffic management. That role was extended to cover other duties.

Task management and interoffice communication

The complexity of the system can be daunting

Communication and task management

Being able to keep track on what I spend my time on!

There is nothing I dont like about this product, I never have any bad experiences with it!

Being able to track how much time we spend on each client and knowing how long processes can take.

I like that I can see a more overarching snapshot of a project rather than just design. I also like the ease of adding and being reimbursed for expenses compared to how we used to do it.

Being on the design end and not having access to everything on FP, I rely quite heavily on the to-do tasks. I feel like the t-do tasks are only used sporadically depending on the Account Manager. I guess I would like to see it be more of an integral part of creating a new project.

I have been viewing each design project from a more wholistic view by being able to have some insight on the other elements to each project. Prior to FP I was only really aware of my task and budget, whereas I prefer to see where my work fits in to th bigger project.

My favorite feature of FunctionPoint would have to be the resource allocation report. Being able to see what is on the creative team's plate at a glance and adjust on the fly is an incredibly powerful tool that has allowed us to be able to take on a higher volume of work with the same amount of staff. It has also allowed our internal traffic to be done by more than one person without stepping on each other's toes because we can see in real time who is assigned to what. I also really like the reports where we can pull hours on clients and see how it breaks down and the calendar filters where we can see what is on the schedule overall or by client. We've been using FunctionPoint for over a year and there have been multiple updates to improve and add features to the product. I have participated in feedback groups several times and appreciate being part of the process to improve FP!

I dislike some of the system limitations. For example, tasks can be scheduled on days where there is no time available, you cannot set up dependent tasks (a task that is automatically assigned upon the completion of another task), you cannot have more than one AE (or internal contact) added to a company. The good news is, I know several of these features are in development, but I don't know when they will be deployed. I also do not like how support tickets need to be started via a form. Every time I call the support line I have to leave a message and be called back later. If I have a minor issue, I don't mind waiting, but if there is an issue that is preventing my team from working, I want an option where I can contact someone immediately to resolve the issue.

FunctionPoint combines together items that we previously used in separate tools. Integrating time tracking, project management and client management into a single tool has eliminated redundant work and improved our internal processes. With FunctionPoint we are able to see what work we have in progress and what we have done in the past for clients in a way that we were not able to before.

The ease of tracking timelines and sub tasks as well as reporting at the end of a project completion. I also like that you can see all financials at a glance

make it simpler. A lot of function are hard to find within the program. Mobile is lacking a bit of functionality

Project management

FP puts every data point of your business at your fingertips.

Not having saved reports for quick access to repeat searches for your data.

We are definitely more on top of watching our estimates and comparing our performance on the job tasks to the estimated totals.

Ease of use - very intuitive. Time tracking is very good for the production team.

Estimating. I would like to see a better process for estimating jobs. Estimates touch a few people and there is no easy way to pass an estimate is progress to key people. Good software for a single estimator, not good for our model. Project level reporting is non-existent with regards to hours and financials. Would like to see this. Its only on the job level. Would like to see this on the project level.

Margins have increased and we have closed the gap between estimating estimating vs actuals. Accountability and transparency has also increased.

Function Point has a lot of features that cover all departments within an agency; sales, account, creative, project management and admin. It is 1 tool that everyone can use to manage your project and gives each team the information they need. Once you get the hang of it, it is easy to use and customize. They had a great training/onboarding process!

It is not very visual...the creative team needs more gantt charts and visual ways of showing information. To them Function Point speaks in a language they are not as comfortable in.

Increase visibility on project changes, better able to track job profitability, and streamline with administrative needs.

Ease of use, ability to access from anywhere

UI sometimes isn't ideal, have to click through more screens sometimes to find the info that i need.

Organization and project managment

Having financial data integrate easily with QuickBooks

Inability to modify template designs easily

SOLVING - Need to simplify project management and billing BENEFITS - Streamlined single-portal tool for client projects and billing

We like the user interface and how easily we can track our time to different projects.

When you set up a job/task that has predecessors it let parts further down the list start before the tasks before it are complete.

The program keeps up more on task as well as our time management and accountability have gone up. Also we can tell when anyone's plate is too full.

Customized for marketing organizations/projects All items are in one place Web-based

Would like more custom reports Think order of navigation isn't intuitive/project order There doesn't seem to be a ton of upgrades over the years

Time tracking Invoices Project Briefs One location for project detail Manage projects to budget by real time costs