GoSite Reviews & Product Details

I was able to get my website setup the way I wanted and someone always emailed me back. Any technical support was fixed and explained and overall easy to use

There is nothing I dislike all is well the issues were resolved

Just a few minor changes occurred and was resolved

There sales techniques are much different then most company's. They are very respectful of your time and do not blow your phone up! Mitch was very helpful and worked around my schedule!

If I had to say I disliked something it would definitely be that the price was a little high. But Mitch worked with me and I feel i got a very fair price for the package I choose.

The main problem I'm solving is have to use 4 different apps for my business. This website uses tools for me to not have to use These apps! In the end if you do the math I save money! While having a impressive website!

Eric and Jeff have been great to work with. They have guided us through the process and itemized all the action steps with defined responsibilities so we can easily track our progress. We are currently working with Jeff to gain access to one of our branch’s review platforms that we didn’t previously have access to through Google, and he has been incredibly helpful showing us exactly what is needed. Both Eric and Jeff are knowledgeable and communicate frequently, making this a seamless onboarding experience. GoSite's dashboard is extremely intuitive and will save our team a considerable amount of time handling the reviews generated across various online channels. We're excited to use the service and generate more positive reviews for our organization - GoSite couldn't make it any easier!

There is nothing at this time that we don't like.

We are currently working with Jeff to gain access to one of our branch’s review platforms that we didn’t previously have access to through Google, and he has been incredibly helpful showing us exactly what is needed.

I think the ability to run your business from your pocket is what I like best. That is very useful for a local service business who is always on the go!

I think previously they didn't include a way to directly accept credit card payments but I see they've released a new payments tool that allows this so I'll try it out.

Running all the different online parts of a local service business in one place is super convenient instead of cobbling together all kinds of different apps and having to keep them all straight.

The ability to manage all 7 of our business listings in one place is HUGE! We also like that we can see and manage all of our reviews in one place as well. Having one platform for placement and reviews is so much more efficient and allows us to focus our time on other projects. Our main goal is to improve our SEO and visibility online, and GoSite has helped us achieve that! Shoutout to Mikaela for being the BEST account manager! She made onboarding and implementation seamless. She has had so many great ideas for helping us utilize the product and grow our digital presence. We highly recommend GoSite!

Nothing so far! We are relatively new to the product and do not have anythign that we dislike.

We are using GoSite to improve our SEO and visibility online. The benefit of GoSite is that we can do all of this within one platform!

GoSite does everything we need without having a bunch of extraneous bells and whistles we didn't want. We have seven locations and nine listings - all with different days and hours, so GoSite allowing us to make changes in one platform versus hunting around for all our listings is a huge time saver. Also, Mikaela is a rockstar at onboarding, and we are deeply grateful for her assistance.

Honestly, nothing. It's a great platform

Time savings are huge. Plus, we're already seeing our organic SEO rating increase in the short time we've been using the platform

Our rep, Nicole A, was always ready to help with a smile. She came to our monthly meetings with new and exciting ideas to help expand our reach and become more visible to members/potential members.

n/a ...... there's nothing that I dislike at this time.

The only potential issue that's come up is that the Google posts can't be scheduled, but it's something that the GoSite team is working on and I know it will get resolved in a timely fashion.

The ease of use to manage multiple locations from one spot. Hours have been all over the place in 2020, and I've been able to easily update all of our listings using GoSite as needed.

Could have better reporting functionality. Placement pulls Google metrics - may be valuable to other clients (as well as us) if we could have metrics from other listings.

We've saved countless hours in updating hours alone using GoSite. A hidden benefit is the account management team - we have monthly calls to learn best practices, such as using Google Posts, images, updated algorithms ect.

The best part about GoSite is replying to reviews. My dashboard has all of my reviews from Google, Facebook and Yelp and I can respond to all of them right there. It has made it so much easier to actually see all of my new reviews and reply to every single one. I even get notified whenever a new one comes in. Our ranking has gone up too since I started managing reviews better.

GoSite doesn't pull my Homeadvisor reviews into the dashboard which is where I get the majority of my reviews. I can still generate new reviews through GoSite but I still have to log into my Homeadvisor account to respond to those reviews. It would be nice to ALL of them in one place.

I use to not manage reviews very often because it took too long and I hated having to log into my Yelp account, then Google, etc. Since I can look at most of them in my dashboard and respond to them it has saved me time and I am managing them much better than I was before GoSite.

Being able to manage Google, Apple Maps, Bing, Yelp, and a whole host of other online review and search sites from one dashboard. The text review generation has improved our customer feedback loop internally and boosted our online ratings leading to more calls and website visits across our locations. Replying to reviews is also simple to do across Google, Facebook, & Yelp. Text to chat has increased our website conversion 3x and allows our sales reps to follow up via text and convert quicker even if we receive messages after hours. Being able to post photos of jobs from a location level has also been a value add. The support team and my account manager has also been a valuable resource sharing what has worked best for other clients.

I wish we could do auto-reminders for people who didn't leave a review the first time.

Building new listings and ensuring accurate branding and optimization for all our services across all consumer search sites. We bought because we really needed to boost our online reviews and now we have over 200% more reviews and are getting real time customer feedback on what is and isn't working across our locations. Overall business needs are growing market share, streamlining internal operations, and improving customer experience.