GreenRope Reviews & Product Details

GreenRope is easy to use and set up, yet very powerful in terms of creating groups, automation and email marketing.

The tools are not always intuitive and I feel like we've only scratched the surface of what we could be doing.

Email marketing, segmentation, reporting

The program is easy to use and works well with our CRM.

Some of the functions and settings are hard to locate when composing an email message. I also dislike that even though I'm the admin of the account that I have to approve myself to export contact lists.

We're trying to sell products to our customers. This platform helps us promote our products and services.

GreenRope replaced a bunch of tools that we were using (and paying for) that were not connected. Here's what we replaced with GreenRope: 1) EMAIL marketing 2) CRM System 3) Website tracking and analytics 4) Event registration 5) Website chat client 6) Help desk ticket system And maybe some other stuff I can't remember now... *LOL* The GreenRope platform brought these all under a single integrated system which made it easy to segregate contacts, do email blasts, track their website activity, announce and manage events, etc. I think our total cost is about the same as with the other tools but all the data is in one place so we're not cutting and pasting into spreadsheets anymore and trying to get the different apps to talk to each other. So we are saving time and streamlining our marketing / customer communications.

The GreenRope platform is VERY feature rich which is a good thing. However, this breadth of feature functionality does have a cost. The system is not super intuitive to use and the GUI is not as smooth and updated as some other apps. Because all the functions are integrated, it takes some time to figure out how all the data flows together and there is a LOT more to learn. In addition, the system is customiseable, which in general is good, but this again results in adding some complexity to the platform. If you just want a casual CRM system or email blast system, GreenRope is probably more (and more complex) than you need. When you get bigger though and want to start integrating some of your marketing activities, GreenRope should be on your short list.

We were looking for an integrated CRM/email/marketing system to help us stay in touch with current customers and market to prospects to try and move them to be paying customers. What used to take 4 or 5 different tools that did not talk to each other is all handled now by GreenRope which has saved us time and helped us keep in better contact with customers and prospects alike.

I work in sports where I interact with lots of fans everyday. Greenrope allows me to log interactions efectively and make the most out of my member interactions.

I am not the biggest fan of the layout on the interface. It can be sometimes hard to follow and looks a bit dated.

During our ticketing season, greenrope allows me to log any "problem," customers I have and keep a detailed log of them that I can later address.

This is best for simple tasks, like uploading files to share, sending emails to lists. I've been on it for about 10 years and the look and feel of it has not changed much. It's not difficult to use but also not very intuitive for users, in my opinion.

It's kind of ugly as far as the look and feel of the platform. Could use a little love in updating the program to make it more aesthetically pleasing and modern

Mostly a place for me to store files to be shared in a short link format.

The ability to create automation to help run my business more efficiently

Sometimes it feels a little clunky, but I'm still learning

Automation, CRM, Email, Sales funnel... GreenRope is helping to keep all things organized for me.

I like that it allowed us to get creating with our email blasts and several different ways to track clicks and open rates.

The email templates were limiting. Some formats could be customized and certain boxes were in a designated place that couldn't be edited.

We were able to reach out to students and faculty regarding events and programs with ease.

The support. The software itself still has lots of ways in which it can be improved, but I can always trust that whenever I have an issue, I can get a quick response from the support team to address my concern. They have amazing support!

The software itself needs an entire UI overhaul. They are good at adding features, but as they do so, they seem to just slide them into places that don't really make sense. They ought to take a look at the UI as a whole and do a fresh revamp.

It certainly makes it much easier to track all of my leads through greenrope with the IMAP sync feature. It has saved a lot of time from keying information.

I like using the media storage and being able to create a link to a document.

It is aesthetically ugly overall and a bit difficult to navigate for a person like me who I consider myself a basic user - not a techie nerd but not dumb either. I think it could be much more user friendly and intuitive for an average person. It seems like it was designed for people who are very tech savvy.

Having a place to store documents

Value of tools vs competitive products is much better

A bit difficult to use which is partly due to all that it can do.

More detailed client info and action plans.