GreenRope Reviews: 4.3/5 — Solid Choice

The full feature set that goes way beyond just CRM and Automation. You get so many features for an affordable price. The Support at GR is great, they will help you with just about anything.

I did not like the extra fee for the implementation. For a small business like mine, it is a big undertaking that I have to phase in slowly, I appreciate that they want to get their customers going quickly, but I was not able to take advantage of the initial implementation support in the first 30 days.

My business needed automation to tie the CRM and operations tasks together. With GreenRope I am saving time, not having to do so many manual processes.

That it can do so much without needing additional software.

Having to learn everything that it can do for me.

I am finally trying to get up to speed with email marketing. I can't wait until I can get some automation into place.

Full-featured experience right from the beginning. Your business doesn't have to upgrade to get the best features. Plus, there's no additional fee for additional administrative users.

The learning curve was a bit steep, but the GreenRope support team was very helpful.

Automated email was our biggest issue. GreenRope makes it easy to capture user data and segment the users/subsribers into pratical groupings. Then automating the messages we send to those users becomes much more simple.

Greenrope provides focused, informed and responsive support on their platform's features and functionality. I have found this to be one of the most important aspects and greatest value when implementing automated features for our campaigns. I have confidence if we run into a poblem that a Greenrope support representative has in depth understanding of what we are trying to accomplish and how to execute on their platform.

I would like to have a process to stand up landing pages with more flexibility. I am not very familiar with HTML. Greenope has plenty of templates but still require customization. This has been a time consuming process but not aware of an alternative.

We are running multiple inbound marketing campaigns as well as initiating a pipeline pocess with a true digital integrated evaluation process. Greenrope covers these needs well. We now have benchmark data so we can begin creating realistic performance objectives for marketing efforts as well as sales conversions.

We like the ability to assign auto workflows.

Nothing yet. Some complex features take some getting used to.

We have not yet fully implemented the CRM. We expect great results from much better drip marketing and consistent workflows.

Great value and service, loaded with features

User interface could be enhanced and data in out for business owners and their companies can be streamlined

There's information overload and too many pieces when creating a operating system with marketing on mind. Many smb like us do want nor have the time and resources to customize a Salesforce. Greenrope provides a great solution at a fraction of the price

I like the cost for all the features offered. We are able to have multiple salesman track their customers from an initial lead to final sale. Marketing is able to see what efforts are working and which ones are not.

There are sometimes bugs in the software but tech support always quickly fixes problems.

We are able to help our sale and marketing teams work together in a coherent fashion. Both generating leads, and converting them into customers. Also in helping us determine the quality of leads.

What I like best about GreenRope is the customer service - including the very knowledgeable and accessible expertise on bounce and spam filtering challenges - and the price! I've worked with all the big Marketing Automation and Email Marketing Platforms and a lot of the smaller ones too. GreenRope is better than all of them at keeping their customer service promises. They train you well and they understand the both limitations of their system and (whether those limitations are intentional - to protect us from ourselves - or on the roadmap to be improved). For medium sized emailers the system does a LOT of what the big marketing automation platforms can do for a lot less money.

Some of the contact management side of things is a little clunky - requires one or two more steps than perhaps necessary. But whatever you need to do can get done. Also, it's a bit too easy to set up and send a campaign using the wrong "group" which can make reporting by group error prone.

Better bounce management - which means more clicks and more long term and near term value - plus lower monthly costs for a medium sized non-profit client.

I made a few suggestions on changes to help deal with unconfirmed subscribers. By the next business day, they had put one of the suggestions into place making it a lot faster to resolve some of the subscriptions. I value that on all my help requests they answer quickly and follow up to make sure the issue is resolved.

I have used several of the top email services, but none give me the ease of use and level of value that GreenRope does. It isn't perfect, but it's the closest one to that level that I've found.

We send emails all over the world in English and Spanish. With GreenRope we can create signup forms in either language and get a high rate of email past all the different spam filters. With other companies, we had trouble with certain countries blocking email due to the server they were sent from.

We are a very small (>10 employees) company, and Greenrope is the perfect solution for our email marketing and client management system. It is affordable but provides us with all of the options we need to manage existing clients and potential leads, send out emails, and track leads on our website. We are very happy with the platform, and the customer service is excellent. I'm able to chat with someone at almost any hour of the day or night and receive a quick, experienced answer.

The admin is simple and at times a bit clunky. It's not as sleek as other more expensive options, but because it provides us with what we need, I can get past it.

We are able to easily manage existing clients, track potential leads, send out marketing emails, and track leads on our website.