Unclaimed: Are are working at GreenRope ?
GreenRope is a comprehensive CRM and marketing automation platform with critical features that help consolidate, streamline and grow businesses. GreenRope is a preferred small business CRM because it can scale and grow with the user. The all-in-one platform aims to lower the chance of data mistakes and helps save teams time through centralized tools and features.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare GreenRope with other popular tools in the same category.
A customizable dashboard so that at a glance, you can see all the stats and action items that are most important to your specific needs.
There is a bit of a learning curve. With as many features and function options available, it felt overwhelming. But they do have a great tutorial library, and friendly, knowledgeable staff to help walk you through it.
I can set it up so each person who enters my sales funnel follows their own journey custom-tailored to their needs, based on actions they take, or do not take.
I have you many CRMs over the years and I have used Greenrope for over a decade. The reason I have tried and tested other CRM's such as Hubspot, Infusinsoft, Monkeymail and others is because I needed to know where I would get the most VALUE. And although I have let the other accounts lapse, I have never left Greenrope specifically for it's ease of use, value-added investment and most important the ENGAGEMENT I am able to have with m y list.
There isn't anything to dislike other than the fact that I sometimes don't have access to the mobile app or a computer when I am on the road. This is usually my fault for forgetting my phone or not have a laptop immediately available.
I have been able to sell tickets to live events, follow-up with prospects and clients, run a fulfill campaign and most important I can text people and get in front of them faster.
GreenRope has a great support staff. They always answer your questions and resolve issues very quickly. The software is very user friendly.
I wish they had more templates for emails.
We are able to track those prospects who may be interested in a product very quickly with the tracking email statistics. Automated campaigns keep our brand in front of customers and prospects.
The "there is always a way" mentality each and every time I reach out for customer service. Someone is always back to me with a solution within 24 hours, or instantly! There ability to walk me through what I need is easy to understand and efficient.
The data exporting options could be improved. When exporting data from surveys, I spend a lot of time restructuring it into a usable format. If there were options on how to display data when exporting in terms of the questions or person submitting, it would be much more user friendly. I sometime use google forms instead because of the export and anaylizing features it has.
Effective communication with customers. Tracking data and sending personalized messages has increased our customer service rating and attracted more people to our organization. In the past, the department did not have an effective way of keeping track of interested parties. Greenrope allowed us to create systems that keep our customers happy without spending an inordinate amount of time to do so.
GreenRope constantly educates its users on the latest marketing strategies and effective, efficient technologies that creates value and Green Dollars! Teaches us non-marketing experts how effective and simple it can be with a tool like GreenRope
Dislike the educational seminars are weekly, instead of daily.
I am in various networking groups and chambers of commerce. Thus tracking current customers and potential customers has high priority and GreenRope takes care of that. Also being able to group my customers/network partners into their particular groups is great.
The system itself is very easy to use and you don't need to have a technical knowledge background to get started! The team are all very helpful and have always guided us through and gave different suggestions to suit our needs.
I would say that there are small things that could be improved on, but we have made suggestions and they have spoke with their team about them which is great.
We are mostly using this to manage our customers closer as well as our sales and marketing campaigns. Greenrope alleviates a lot of administration time for our teams.
GreenRope includes every feature you could ever need as a business within your CRM system. As a business that wanted to have everything all in one place, this was the best service out there. We also have really enjoyed the training sessions we have been provided by GreenRope. They are very involved in making sure that we have all the tools we need to be successful!
Currently, our business does not have anything that we dislike about GreenRope! Their interface is very user-friendly and they have provided us with helpful training that has helped us get started!
The problem we are solving through GreenRope is finally having a CRM tool that does everything that our business needs all in one place. This service allows us to manage our projects, marketing, and sales very efficiently!
What do I like best about GreenRope? Not certain that can hone in on one particular feature, so let me share the top three, or four, for me. First, it's a complete "all-in-one" CRM system - no need for a separate email campaign system. Next is the automation with the Journey feature. I also like the fact that your subscription of based on your number of contacts and not the number of users - big money saver. Last, by not least, the support. It's second to none!
Have not come across any downsides as of yet.
Workflow automation! The ability to automate all my communication processes with clients, prospective clients, referral partners and team members. I just started using GreenRope right before the COVID-19 pandemic and it has been a key factor when having to work from home.
The analytics and the CRM. There is a lot of data you can collect on the activities of your contacts which allow you to be more proactive (instead of reactive) when it comes to marketing and sales. The CRM allows for you and your team to be on the same page and effectively engage your contacts to be more successful.
The learning curve, it is steep, but after your 3 training sessions you will be a pro!
We are increasing our contact with our contact base and growing our business as a result. The automated tools, journeys, drip campaigns and more have helped us be at the forefront of our marketing and sales.