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HostPapa Web Hosting Providers logo
HostPapa
Your Business's Reliable Web Host
4.3

( 143 )

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HostPapa Reviews & Product Details

HostPapa Overview
What is HostPapa?

HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.

Company HostPapa Inc.
Year founded 2006
Company size 51-200 employees
Headquarters Burlington, Ontario, Canada
Social Media
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Ask Questions about HostPapa
What HostPapa is best for?
How does HostPapa compare to Bluehost?
What are the pros and cons of HostPapa?
HostPapa Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostPapa Pros and Cons
Pros
  • Servers are fast and reliable
  • Data centers are located in strategic locations
  • Excellent customer service support
  • User-friendly, especially for new users
Cons
  • Doesn’t offer a speed enhancing software
  • Doesn’t offer free automatic backups
  • Confusing and unreliable checkout process
HostPapa Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostPapa Media
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HostPapa Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 31, 2026
HostPapa Web Hosting Providers logo
143 HostPapa Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
1.0
PC
Paul C.
Founder
Share
"It used to be great but I'm now looking for an alternative"
What do you like best about HostPapa?

It still offers a good price and disk and bandwidth capacities.

What do you dislike about HostPapa?

Over the year or so, without my changing my sites, Lunarpages has started throttling my sites so they often go offline for several minutes at a time. Pingdom reports 20 outages for a total of 20 minutes for my personal website over the last 30 days.

What problems is HostPapa solving and how is that benefiting you?

It used to be great for me to host three or four different websites, none of which have a lot of traffic.

Small Business (50 or fewer emp.)
Mar 26, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Time to ditch LunarPages!"
What do you like best about HostPapa?

Not much that I like about them at this point. I think they were better a few years ago, when my webmaster recommended them.

What do you dislike about HostPapa?

I had Lunarpages for my site, but when I went to upload new images, I found I could no longer upload basic images. The tech said that shouldn't be an issue, but he couldn't fix it. So he bumped it up to their admins. What a disaster! They just sent generic emails that made my (very experienced) webmaster laugh... and advise me to ditch Lunarpages asap!

What problems is HostPapa solving and how is that benefiting you?

none!

Small Business (50 or fewer emp.)
Jul 31, 2017
 Source
Overall Rating:
1.0
CF
Cory F.
Owner, Software Engineer
Share
"Lunar Nightmare"
What do you like best about HostPapa?

Cheap solution, however you can find equal or cheaper solutions elsewhere.

What do you dislike about HostPapa?

Everything. I've been using them for over 10 years and: 1) Terrible service 2) The move you around to new servers and downgrade you without reducing price 3) Super slow servers 4) Highly unprofessional. I get threatening emails (we will shut you down) because my WordPress site went over 2% CPU. Yes, 2%. I checked that timeframe and that was 3 concurrent users according to GA. 5) They store your account password in a reversible encryption, not an irreversible hash.

What problems is HostPapa solving and how is that benefiting you?

Not provided