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HostPapa
Your Business's Reliable Web Host
4.3

( 143 )

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HostPapa Reviews & Product Details

HostPapa Overview
What is HostPapa?

HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.

Company HostPapa Inc.
Year founded 2006
Company size 51-200 employees
Headquarters Burlington, Ontario, Canada
Social Media
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Ask Questions about HostPapa
What HostPapa is best for?
How does HostPapa compare to Bluehost?
What are the pros and cons of HostPapa?
HostPapa Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
HostPapa Pros and Cons
Pros
  • Servers are fast and reliable
  • Data centers are located in strategic locations
  • Excellent customer service support
  • User-friendly, especially for new users
Cons
  • Doesn’t offer a speed enhancing software
  • Doesn’t offer free automatic backups
  • Confusing and unreliable checkout process
HostPapa Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
HostPapa Media
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HostPapa Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 02, 2026
HostPapa Logo
143 HostPapa Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
CA
Carlos A.
Owner
Share
"Excellent service and uptime. A class A service provider."
What do you like best about HostPapa?

Customer service has always been superb. They have great communication with the customer. The uptime has always been a positive thing. Always on top. All the required upgrades on servers and services are properly and timely communicated so that the users can take all required action. No lost information in all these years using their service. I appreciate that they provide the customer with web tools to analyze traffic and website success. This is very important in the changes that have been applied through the years. It is also very useful to have a very personalized management platform in which each user can be specifically configured and restricted if required.. It's ease of use is another positive aspect. All of my customers have been very satisfied with their service and I thank Lunarpages for providing such a professional site through all these years.

What do you dislike about HostPapa?

I have not had any bad experience with Lunarpages

What problems is HostPapa solving and how is that benefiting you?

Lunarpages host several of my websites. and email accounts.. It has allowed me to configure different type of websites and hold multiple users on each site. It has always partnered with web programming and web tools providers so that from a customer point of view, the sites are easier to setup and have more enhanced sites.

Small Business (50 or fewer emp.)
May 10, 2018
 Source
Overall Rating:
5.0
EB
Ed B.
Retired
Share
"Great Web Host and Customer support"
What do you like best about HostPapa?

Communications with LunarPages have always been extremely easy and always very quick. I have never had to wait more than a few minutes when contacting support via their toll free phone number. Their support has always been very quick and their technicians have been very knowledgeable and they always have had all the answers to every one of my questions or problems. I have had almost zero down time in the fourteen years that I have been a LunarPages customer - none in so long that I have actually forgotten when the.last time was that I had down time.

What do you dislike about HostPapa?

Nothing at all. How can I make 40 characters if I don't have any dislikes? The only negative is that I had a couple of domains blocked from accessing my site because they were blacklisted. Support guided me in how to fix this problem and all was good in a matter of minutes. So these were not really dislikes but rather small interruptions that were easily corrected.

What problems is HostPapa solving and how is that benefiting you?

I retired from the corporate life in 2001 but have had my one man business since 1978. Until I retired I had many solutions provided simply because I used LunarPages.. I have had many new customers find me because of LunarPages which ultimately generated more business for my one man support business as a system builder and solution provider.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Check it out"
What do you like best about HostPapa?

Complete package, all the bills and whistles

What do you dislike about HostPapa?

None found At this time. Will submit more if I find any at this time there is none.

What problems is HostPapa solving and how is that benefiting you?

Notifications

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great service and a great product."
What do you like best about HostPapa?

Excellent customer service on the rare occasions there are issues.

What do you dislike about HostPapa?

There is nothing I dislike about the service.

What problems is HostPapa solving and how is that benefiting you?

Web hosting, hassle free.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Lunarpages: Greatr Deal "
What do you like best about HostPapa?

I have been with Lunarpages for close to 10 years and have always found them to be a first rate company. Service is always very satisfying, with courteous staff. Technical help is always great and the pricing is very competitive. Highly recommended!

What do you dislike about HostPapa?

Nothing, really, I have been very satisfied with Lunarpages.

What problems is HostPapa solving and how is that benefiting you?

Web hosting. Pricing meets my needs ti run 2 websites.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome Company"
What do you like best about HostPapa?

The customer service is great. Tech support has knowledge to fix any problem you may have. My websites have been performing as they should with this company.

What do you dislike about HostPapa?

Basic is tech support is only available mon - fri. Sometimes problems occur on the weekend.

What problems is HostPapa solving and how is that benefiting you?

It gets my business website live and on the web. I have also recommended to our church Lunarpages for their website hosting.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Satisfied"
What do you like best about HostPapa?

Lunarpages hasn't given me any problems over the years and when I have a question they are easy to work with.

What do you dislike about HostPapa?

Once I had a tech helping me on the phone and he was a bit impatient but that was a few years ago. Can't think of anything else!

What problems is HostPapa solving and how is that benefiting you?

My website and email are with them

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
BB
Brenda B.
Founder
Share
"Love Lunarpages!"
What do you like best about HostPapa?

What I like the most is that when I need technical support it is only a phone call away. Courteous, knowledgeable,

What do you dislike about HostPapa?

I really can’t say there is anything I dislike.

What problems is HostPapa solving and how is that benefiting you?

Keeping my website fresh & up to date is a breeze!

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
CB
Carole B.
Founder
Share
"Heads and shoulders above all others"
What do you like best about HostPapa?

We have been dealing with Lunarpages for many years and find them to be extremely helpful and knowledgeable. When we first signed up, we had a few technical glitches, but with their help we got past the problem. Their technical support is so above others we have dealt with.

What do you dislike about HostPapa?

There is nothing that we dislike about Lunarpages.

What problems is HostPapa solving and how is that benefiting you?

They are there when you need them and don't have to "take a number" to get serviced.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
KB
Kate B.
Founder
Share
"Very satisfied customer"
What do you like best about HostPapa?

The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier.

What do you dislike about HostPapa?

I have no complaints about my experience with the LunarPages team.

What problems is HostPapa solving and how is that benefiting you?

I use LunarPages for my multi client hosting solutions.