HostPapa Reviews & Product Details

I run a very small business, but I've never been treated that way by them. They're ways up, have a great set of tools in the control panel, and offer competitive rates. Especially if you sign up for 5 years, which I've now done twice. Highly recommended!

I'm not the most computer literate person in the world. Don't even know how to send a screen shot from this phone, so had to click "not a current user" (log in screen shot required if you say yiu are) though I am. Lunarpages tech support could do a better job helping customers like me.

I have customers who need to post information on my site daily, and didn't realize until I found Lunarpages 7 years ago (after trying others) how critical it is to have a host that is always up and running. In all these years Lunarpages has been rock steady.

Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have.

I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen.

Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis.

The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier.

I have no complaints about my experience with the LunarPages team.

I use LunarPages for my multi client hosting solutions.

Price/Benefit ratio is great. Support is very quick and helpful. Control panel has everything you need. This is a complete solution for your web hosting needs in a very cost effective way.

I didn't have any negative experience with Lunarpages but maybe only if there would be different locations for hosting that would be excellent. Another suggestion would be multilingual support team.

Managing all my websites in a single place with cost effective solution. Performance is great, uptime is great, I don't worry whether my websites will be unreachable or not because I know they are.

Availability of the tech staff who actually look for solutions.

On occasion there is downtime, but this seems to be improving.

Not provided

Lunarpages is an excellent managed hosting platform. The hosting is reasonably priced. It comes with all the tools needed to managed websites including back up options, domain management and email management. It also uses the latest version of Cpanel so it is very easy to upload new files, and create new email accounts. It also uses Softalicious, so you can quickly install a web platform like Wordpress or Drupal with a single click. This saves hours of time as these platforms otherwise can take a while to set up. The support is also very good. Whenever we have a problem, they always sort it out, usually within 24 hours, even on weekends, which is very quick. It is extremely secure. In all my time using it, I have never been hacked once. The Lunarpages team also have excellent security scanning software and warn you if there are any potential problems with the files you have uploaded. The back up solution provided is very good as you can back up all your hosting with a single button press. It is also very easy to restore back ups. You can select to either restore the entire back up or just a small part of it, so you don’t have to spend hours uploading backups.

I have no complaints about Lunarpages. It is competitively priced and offers an excellent range of managed hosting tools. The support is excellent as well.

Not provided

Being able to talk to the technical staff about anything. I found JD a huge help with my last problem.

Over the years I have had the odd problem with Lunarpages but was always resolved.

With the help of Lunarpages I am able to enter the database and solve my problem, again JD was my inspiration to resurrect my website.

Lunar pages is the better option among the many shared hosting providers. Live Chat Support Team. Support Ticketing Response. Best affiliate program (in past). Alerts. Apart from these Lunarpages is giving Re-Seller Plan with WHM Control Panel which is suitable for developer's to make additional benefit by providing hosting services to their clients.

Dedicated server pricing. Technology outdated. No attractive Cloud hosting packages. No business deals.

Single control on my client portals . . Dedicated server . Quick setups.

Customer service answers the phone. The websites load relatively quick.

It could take a little while for customer service to answer, or return an email.

Lunarpages holds my important data, and tells me when things need updating.

I like that the tech folks are very helpful without making me feel like an idiot! Ha.

Sometimes the California time difference for me (east-coaster) can be a pain. That's the only reason I didn't give a 10.

They patiently walk me through any issue that has come up and fix things quickly.

Their support. Hosting is quite commoditized. The difference in categories like that is in the customer support. Getting a real live person to talk to is a beautiful thing.

That some use the shared servers to send spam and then it affects my account.

Hosting and domain registration. I can trust this company. I have been using them for several years.

I use Lunarpages to host a number of my websites. They have been a reliable partner, with no unresolved issues over the past 18 years. One of the sites got hacked a few years back and LP helped restore a previous version - thank heaven they have backups.

Managing domain names is a pain. Lunarpages partners with networksolutions, and I regularly receive spam from that email account. Also, the two login accounts are separate. So I ended up switching to google domains.

Hosting various clients' websites as well as my own and those of my family

The help technicians seem to be more knowledgeable than the average human you get while contacting chat support with Network Solutions, or Godaddy or other commodity hosting companies. I think that the guys who answer the tech support questions also do time in the server rooms formatting hard drives and installing operating systems.

The fact that you can't reach them 24/7 with the cheaper plans may present a problem to some.

I am just the website guy for several small business sites on Lunarpages, and I have not had too many problems with them. They seem alright. But then again I consider myself a tech myself ( as apposed to a user or an engineer )

We have used lunarpages for more than 7 years and our uptime has been one of the best. The support is topnotch and we will recommend their services to new and returning customers.

A few areas of concern is the company's vision toward cloud based offerings. We have evaluated their VPS service in the past but settle for a dedicated hardware hosting as a better fit for our software solutions in the University I work for. I will like to see more involvement in the cloud front to provide competitive solutions to already existing customers that want to make the jump to cloud native applications.

We use the dedicated internet hosting to host our enterprise applications and as a reliable offsite backup medium

Prompt and friendly service. On line efficiency. Knowledge personnel

Not sure, Overall, I get my answers time. See above statement

On call service

Ability to easily construct a business website using the Lunarpages internal software.

Having to upload images to Lunarpages in order to add them to my website.

Presenting a public front to let customers know about the services and goods my business provides.

Lunarpages is simple and easy to setup. I host multiple websites and mail for my customers, and they don't have to worry about it.

Not much to dislike, support has been great when I've needed them and they communicate when changes are made.

I host websites and email for my customers. They love not having to manage it on their own.

We have our site and online courses that we offer on the Lunarpages server and I do not have to worry about issues or interruptions for the customers visiting our site or taking our courses because of how reliable Lunar pages is. One less thing to worry about!

If I had to pick something I do not like about Lunarpages I would say the price. Can get a little spendy but depending on what you do, it could be well worth it.

Like I said before the biggest benefit is reliability. Also the support team is very responsive and always eager to fix the problem.

Easy to setup, easy to pay, effective support when needed.

The periodic charges for CPanel usage are not clear on checkout.

Domain registration, web hosting, email server, web applications deployment.

Easy to use, fast support, affordable, and 100% Powered by Certified Green Renewable Energy Sources. I like their Domain Name registration the best, as it's easy to use and affordable.

It's not really fair for me to comment what I don't like, as I migrated away from their hosting many years ago. It may well have gotten better since then. For me there was speed and downtime issues. I bet that problem has been solved. I still use their domain name registration, and have never had problems with that.

For me they are a reliable Domain Name registration service. The problems solved is that I don't need to waste time, the service is easy fast and affordable. But they aren't the only service I use, I do have a spread in this service category.