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HostPapa Reviews & Product Details
HostPapa is a one-stop shop for businesses that want to bring their business online with an online store builder. The platform is affordable which makes it very popular among smaller businesses. HostPapa servers are notably fast and reliable, with data centers located in very strategic locations. As expected, the entire platform is user-friendly with access to 24/7 support.
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| Segment |
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
HostPapa Pros and Cons
- Servers are fast and reliable
- Data centers are located in strategic locations
- Excellent customer service support
- User-friendly, especially for new users
- Doesn’t offer a speed enhancing software
- Doesn’t offer free automatic backups
- Confusing and unreliable checkout process
Flexible plans, great customer service. Have been working with them for almost 10 years, and am very happy with their service.
No complaints, they have always been very helpful and courteous.
Webhosting.
I've been a long-time customer because of the price. However, their customer & technical service has improved considerably (reduced hold times, motivated and efficient personnel over the past 9 months.
My dislikes appear to have been addressed. They were: long hold times for support and getting blacklisted because of some bad actors sharing the IP address of the shared hosting email servers. (not blacklisted in over 9 months now).
They host our email, FTP, and previously our website.
I've never had any problems with LP web hosting. Always a good product for the money and always reliable.
Never had anything to dislike about LP at all.
Provides me with all the tools and space I need for both a personal website as well as my business.
Features, price, cpanel, technical support, security, pretty much everything except for below
Lack of weekend telephone support and west coast working hours
reliable web hosting
As a Lunarpages customer for well over a decade I can state without reservation that their service is second to none in terms of quality, reliability and responsiveness, and all at a fair and affordable price. And equally important, their technical support is first-rate.
There is really nothing to dislike. In the time that I used the service it has been almost flawless. Down time is virtually nil and technical support is timely and fully capable.
Lunarpages has provided me with an ideal platform for reaching and interacting with my client base. Everything works smoothly and efficiently and I can run my site without worry or concern.
I always get personal and professional service every time I call. Even with a minor problem, the Lunar Pages people are courteous and knowledgeable. Whatever my situation, they've had the solution.
occasionally, the wait times are a bit long.
Lunar Pages is the secure and stable host for my web site, domain and email. I don't run into downtime or outages with Lunar Pages. They are reliable and there when I need them.
I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert!
Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts.
Reliable service/access of my website and email accounts
I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages...
I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations...
I've used them to host my graphic design business all these years. I also have my painting and teaching site with them. I'm retired from design now (40 years is enough!) and just painting and teaching, although I'm leaving both sites live...
The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far.
No significant disadvantages. Everything is OK or good.
Company websites and small-to-medium grade e-commerce. Reliable and has a good customer support.
I have been with lunar pages since 2004! They have always been extremely helpful with their technical support! Whenever I have had questions, they are always ready to assist.
Like all companies, every once in.a while the wait on hold is a bit longer than I would like.
They have helped me to get my info out to the world! I have never had an outage with my website in all the time I’ve been with them. They are second to none and their tech support is terrific!