HostPapa Reviews & Product Details

Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have.

I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen.

Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis.

As the company has grown, I have never felt left behind. I'm only a mainstream customer, running a couple of webpages for production and one for real, but I'm always treated by tech support like I'm their only customer. The few issues I've run across over the years have been resolved quickly and easily. And the amenities provided are amazing. I will never want for more of anything as long as I'm with LunarPages.

I have run across a few issues where supported languages weren't where I needed them to be, but there is always a workaround.

I do a lot of WordPress plugin development, and I've been able to create numerous production subdomains with WordPress running on each. Having the ability to create and develop on a subdomain so quickly has been a real boon.

Price/Benefit ratio is great. Support is very quick and helpful. Control panel has everything you need. This is a complete solution for your web hosting needs in a very cost effective way.

I didn't have any negative experience with Lunarpages but maybe only if there would be different locations for hosting that would be excellent. Another suggestion would be multilingual support team.

Managing all my websites in a single place with cost effective solution. Performance is great, uptime is great, I don't worry whether my websites will be unreachable or not because I know they are.

I run a very small business, but I've never been treated that way by them. They're ways up, have a great set of tools in the control panel, and offer competitive rates. Especially if you sign up for 5 years, which I've now done twice. Highly recommended!

I'm not the most computer literate person in the world. Don't even know how to send a screen shot from this phone, so had to click "not a current user" (log in screen shot required if you say yiu are) though I am. Lunarpages tech support could do a better job helping customers like me.

I have customers who need to post information on my site daily, and didn't realize until I found Lunarpages 7 years ago (after trying others) how critical it is to have a host that is always up and running. In all these years Lunarpages has been rock steady.

The quick response, helpful solutions, professionalism and politeness, and, most of all, knowledge. Oh, and each team member was extremely patient with me. I had to upload my new company website and replace my old one. My developer was unavailable so I decided to learn by doing it myself. It took quite a few calls and emails (because of me). Each support team member provided nothing less than stellar service.

Nothing. My web developer switched my hosting to Lunarpages several years ago. As with my recent experience, I can't recall once where he had any problems at all.

Simply to have my site reliably hosted as a source to showcase my small advertising company. My site primarily showcases my experience and work I've done.

Availability of the tech staff who actually look for solutions.

On occasion there is downtime, but this seems to be improving.

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Lunarpages is an excellent managed hosting platform. The hosting is reasonably priced. It comes with all the tools needed to managed websites including back up options, domain management and email management. It also uses the latest version of Cpanel so it is very easy to upload new files, and create new email accounts. It also uses Softalicious, so you can quickly install a web platform like Wordpress or Drupal with a single click. This saves hours of time as these platforms otherwise can take a while to set up. The support is also very good. Whenever we have a problem, they always sort it out, usually within 24 hours, even on weekends, which is very quick. It is extremely secure. In all my time using it, I have never been hacked once. The Lunarpages team also have excellent security scanning software and warn you if there are any potential problems with the files you have uploaded. The back up solution provided is very good as you can back up all your hosting with a single button press. It is also very easy to restore back ups. You can select to either restore the entire back up or just a small part of it, so you don’t have to spend hours uploading backups.

I have no complaints about Lunarpages. It is competitively priced and offers an excellent range of managed hosting tools. The support is excellent as well.

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Being able to talk to the technical staff about anything. I found JD a huge help with my last problem.

Over the years I have had the odd problem with Lunarpages but was always resolved.

With the help of Lunarpages I am able to enter the database and solve my problem, again JD was my inspiration to resurrect my website.

The reps are always helpful. Get to the point and offer advice. They know what they are doing and never give you the runaround. Always feel valued and that they are there to help and assist as best as possible. Very courteous as well.

Open hours. Wish that you were open later. I think that it used to be open later.

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Lunar pages is the better option among the many shared hosting providers. Live Chat Support Team. Support Ticketing Response. Best affiliate program (in past). Alerts. Apart from these Lunarpages is giving Re-Seller Plan with WHM Control Panel which is suitable for developer's to make additional benefit by providing hosting services to their clients.

Dedicated server pricing. Technology outdated. No attractive Cloud hosting packages. No business deals.

Single control on my client portals . . Dedicated server . Quick setups.