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iContact Email Marketing Software logo
iContact
Effortless Email Marketing
4.1
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iContact Reviews & Product Details

iContact Overview
What is iContact?

iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and subscribers.

Company J2 Global, Inc.
Year founded 1998
Company size 1001-5000 employees
Headquarters Los Angeles, California, United States
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Ask Questions about iContact
What iContact is best for?
How does iContact compare to SendPulse?
What are the pros and cons of iContact?
iContact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
iContact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
iContact Media
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iContact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 06, 2026
iContact Email Marketing Software logo
1,237 iContact Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Mar 14, 2019
 Source
Overall Rating:
5.0
Rene C. avatar
Rene C.
Developer Program Manager
Share
" iContact is the best consultant software for email marketing"
What do you like best about iContact?

I like that it allows us to try the software during the first 30 days totally free and without requesting payment methods, apart from contacting the support by phone call and the attention was unique. iContact allows us to create emails quickly in just minutes, with just drag and you can attach guides, forms and images, additionally it is not required to know codes for use, it is a great work tool

What do you dislike about iContact?

I do not like the design of the interface very much because it is very clear and I almost do not distinguish the buttons and the menus, however it is not a very alarming evil and they can improve it with a redesign. I hope it is soon because it is unfortunate that it can not be configured directly to our taste and pleasure.

What problems is iContact solving and how is that benefiting you?

We want to boost our sales through the use of email marketing and get iContact, a very powerful tool when it comes to organizing, creating and managing our sales messages, information and answers to our customers. The advantage that we have obtained is that iContact's advisers stay at the forefront of the advancement of technology, in other words, they keep up to date and provide us with the information of said market updates.

Small Business (50 or fewer emp.)
Mar 11, 2019
 Source
Overall Rating:
5.0
SP
Shannon P.
Director Of Marketing
Share
"Everything you need with OUTSTANDING customer service!"
What do you like best about iContact?

I love how easy it is to use! In 10 minutes, I can create an eblast for 10k people! Great pre-loaded designs and images and outstanding customer service!

What do you dislike about iContact?

Honestly. Nothing. I love IContact! Adding more layouts would be awesome!

What problems is iContact solving and how is that benefiting you?

Reaching our customers in a short time.

Enterprise (> 1000 emp.)
Mar 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great"
What do you like best about iContact?

Very organized and clean layout. I appreciate the ease of use

What do you dislike about iContact?

Not much to dislike honestly. I find it easy to use

What problems is iContact solving and how is that benefiting you?

Organization and communication

Small Business (50 or fewer emp.)
Mar 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Email campaigns made easy"
What do you like best about iContact?

Email templates, customization feature, ease of use, inexpensive plans, and trial offer. These factors contributed to our decision in trying the product out and finally buying it on a yearly basis.

What do you dislike about iContact?

Sending limits but it’s governed by federal laws

What problems is iContact solving and how is that benefiting you?

Communicating with members regularly has been one of the challenges. Icontact created an awesome platform to create, schedule and track campaigns all in one platform. The social media integration feature is helpful as well.

Small Business (50 or fewer emp.)
Feb 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"my favorite of its kind"
What do you like best about iContact?

so easy to use, great support, great reports and i could easily create nice email designs

What do you dislike about iContact?

that i could not send 3rd party emails. other than that. it's great

What problems is iContact solving and how is that benefiting you?

we are able to send bulk communications to clients and prospects

Small Business (50 or fewer emp.)
Feb 25, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Platform "
What do you like best about iContact?

A sleek system that is easy to use and also easily accessible. In addition, what I like the best is that I can use a previous email as a template which makes the process a lot faster and time-saving. It is very impactful on the communication for the business.

What do you dislike about iContact?

The only thing that I have dislike during my time of using this platform is that I wished I could edit images within the document. Everything else worked well for me.

What problems is iContact solving and how is that benefiting you?

I use this platform mainly for time releases rapid distribution.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
JG
Jose G.
Digital Marketing Assistant
Share
"Great Email Automation"
What do you like best about iContact?

The simplicity of composing HTML format eCards, testing and being able to send them out is one of the greatest features iContact has with such ease.

What do you dislike about iContact?

The one thing I disliked about the software is when I'm in a certain account, Id have to enter the settings through another 2 or 3 maneuvers of clicking. I feel like it could be a lot more simpler than me having to scavenget he menus for what I'm looking for.

What problems is iContact solving and how is that benefiting you?

Marketing Automation and the benefits of letting others login with their user credentials to they can see information and insights.

Enterprise (> 1000 emp.)
Feb 13, 2019
 Source
Overall Rating:
5.0
Martha G. avatar
Martha G.
Social Media Manager
Share
"I've used it for 2 years"
What do you like best about iContact?

Allows you to create separate contact lists easily to maintain messaging to different segments of our business.

What do you dislike about iContact?

I do not like that you can not copy previous jobs to other campaigns in your account. All the time you have to do them again, so you spend valuable time on it

What problems is iContact solving and how is that benefiting you?

Building an email through iContact is extremely easy and intuitive. Their creation tools are quick to access and the templates they have created are also a great option.

Small Business (50 or fewer emp.)
Feb 13, 2019
 Source
Overall Rating:
5.0
BS
Brinda S.
Review Of Survey Monkey
Share
"Icontact"
What do you like best about iContact?

It is a great way to connect with others

What do you dislike about iContact?

I do not dislike anything about this software

What problems is iContact solving and how is that benefiting you?

Great for connectivity

Small Business (50 or fewer emp.)
Jan 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best software that i ever used"
What do you like best about iContact?

This software pretty much helped my life much easier. I used it with my classmates and co workers ... and they love this software too

What do you dislike about iContact?

Nothing bad about this software. This software sends email super fast and answers important messages right away.

What problems is iContact solving and how is that benefiting you?

Marketing and communications with consumers