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iContact Email Marketing Software logo
iContact
Effortless Email Marketing
4.1
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iContact Reviews: 4.1/5 — Solid Choice

iContact Overview
What is iContact?

iContact delivers professional email marketing features to ensure that it provides extensive features and tools across different stages and sizes to get real results for your campaigns. The platform is ideal for small businesses to want to leverage better campaigns with high-volume senders and subscribers.

Company J2 Global, Inc.
Year founded 1998
Company size 1001-5000 employees
Headquarters Los Angeles, California, United States
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What iContact is best for?
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iContact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
iContact Features
A/B Testing
A/B testing / Experiments
Analytics/Reporting
API Access
Automated Responses
Bounce Management
Branding removal (white-label)
Campaign Scheduling
Contact List Import/Export
Custom domain for landing pages/forms
Custom Fields
Customizable Templates
iContact Media
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iContact Screenshots
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iContact Expert Review

iContact puts automation on its $9 entry plan, which is where most of this category’s money is made. Constant Contact charges $35 for the tier that unlocks automation and segmentation; iContact includes automations, landing pages, and templates at $9 for 500 contacts. That single decision is the strongest argument for it, and it is easy to miss because the product markets itself on being cheap rather than on being ungated.

  • What it is: An established email marketing platform with templates, landing pages, automation, and social posting.
  • Best for: Small businesses that want automation without paying for a mid-tier plan to get it.
  • Pricing: Standard $9, Premium $16, Ultimate $24 per month at 500 contacts. Verified July 2026.
  • The honest catch: Unlimited users arrive at Premium, so Standard is not a team plan.

What Is iContact?

iContact is one of the longer-established email marketing platforms, and its positioning is straightforward: competent email marketing at a price well below the category’s better-known names. The pricing page leads with “Easy and Affordable” and a 30-day free trial, which is longer than the 14 days most competitors offer.

iContact’s pricing page showing a 30-day free trial at $0, with plans starting at $9 per month.

What distinguishes it in practice is what sits on the entry tier. Standard at $9 includes pre-designed email templates, a drag-and-drop editor, landing page templates, and — unusually — automations. In a category where the standard commercial move is to gate automation one or two tiers above the advertised price, including it at the bottom is a genuine differentiator rather than a marketing claim.

Pricing scales with contact count via a selector on the pricing page, so the figures below describe a 500-contact list and rise from there.

How iContact Works

  • Priced by contact count. A dropdown sets your list size; the tier prices move with it.
  • Automations on every tier, including the $9 Standard plan.
  • Landing pages included from Standard, which several competitors charge extra for.
  • Users are the Premium upgrade. Unlimited users arrive at $16, not at $9.
  • AI assistance ladders up. Content assistant at Premium, AI templates and images at Ultimate.
  • Custom plans for larger lists, quoted rather than published.

iContact Pricing

Captured from iContact’s pricing page in July 2026 in US dollars at the 500-contact setting.

Plan At 500 contacts Key additions
Standard $9/month Templates, drag-and-drop editor, landing pages, automations
Premium $16/month Unlimited users, social media posting, AI content assistant
Ultimate $24/month Email verification, dynamic content, AI templates and images
Custom Quoted Larger lists, higher volume, premium support

Bar chart of iContact pricing at 500 contacts: Standard $9, Premium $16, Ultimate $24 per month.

What actually decides your tier:

  • Automation at $9 is the headline, and it is real. Constant Contact’s Lite plan at a reported $12 does not include automation or segmentation — those start at $35. Getting automations on iContact’s cheapest tier changes the comparison substantially for a small business that wants welcome sequences and follow-ups without a mid-tier subscription.
  • Standard is not a team plan. Unlimited users is a Premium feature at $16. If more than one person needs access, that is your entry price, not $9.
  • The 30-day trial is unusually long. Most competitors offer 14 days. A month is enough to build a list, run a real campaign, and judge deliverability rather than just the interface.
  • Prices rise with contacts. The $9, $16, and $24 figures apply at 500 contacts. Set the selector to your actual list size before comparing against anything, because the curve above that is what you will actually pay.
  • Email verification is an Ultimate feature. At $24 — worth knowing if list hygiene matters to you, since verification directly affects deliverability.
  • Larger lists are quoted. The published tiers stop before enterprise volume.

Who Should Use iContact

  • Small businesses wanting automation cheaply. The clearest case, and where the $9 tier genuinely undercuts the category.
  • Solo operators. Standard’s single-user limitation is irrelevant if you are the only user.
  • Anyone evaluating carefully. The 30-day trial is long enough to test properly rather than superficially.
  • Businesses that want landing pages included. Bundled from the entry tier rather than sold separately.

It fits poorly for teams, where unlimited users requires Premium; for creators selling to an audience, where Kit is free to 10,000 subscribers with commerce built in; and for large infrequently-mailed lists, where Brevo’s send-based pricing is structurally cheaper.

Honest Pros and Cons

Strengths

  • Automation on the entry plan. The genuine differentiator against most of the category.
  • Very low entry price. $9 at 500 contacts undercuts most mainstream competitors.
  • A 30-day free trial. More than twice the category norm.
  • Landing pages included from Standard.
  • Established platform. Long operating history and mature deliverability.
  • Clear tier logic. Each step adds something identifiable rather than reshuffling limits.

Limitations

  • Single user on Standard. Unlimited users starts at Premium.
  • Prices scale with contacts. The headline describes a 500-contact list.
  • Email verification is top-tier only. At $24, despite affecting deliverability.
  • No free tier. A generous trial, but nothing permanent.
  • Less modern than newer rivals. The interface and templates show their age against MailerLite.
  • Enterprise pricing is quoted. No published figures for large lists.

iContact Alternatives and How It Compares

  • Constant Contact is better known and considerably more expensive, gating automation and segmentation to its $35 tier.
  • MailerLite has a more modern editor and a free tier, at somewhat higher paid prices.
  • Zoho Campaigns is cheaper still and offers unlimited sending on paid plans.
  • Brevo prices by emails sent rather than contacts stored, which suits large, rarely-mailed lists.
  • Kit is the creator-focused option, free to 10,000 subscribers.
  • AWeber and GetResponse occupy similar small-business ground with their own free or low-cost entry points.
  • Mailchimp is the best-known alternative, with steeper escalation as lists grow.

For a broader survey, browse our email marketing directory.

The Verdict

iContact’s case rests on one decision that is easy to overlook: automation is on the cheapest plan. Across this category the standard commercial pattern is to advertise a low entry price and place automation, segmentation, or send volume one or two tiers above it — Constant Contact puts automation at $35 against a $12 entry, and Kit’s free plan permits a single automation. iContact includes automations, landing pages, and templates at $9 for 500 contacts, which means the advertised price is closer to the useful price than it usually is here.

Check two things before treating $9 as your number. Unlimited users is a Premium feature at $16, so if anyone else needs access that is the real entry point. And the $9 describes a 500-contact list — set the pricing selector to your actual list size before comparing, because contact-scaled pricing is where the meaningful differences between platforms appear and a headline at 500 contacts tells you little about 10,000.

The 30-day trial deserves a mention because it is genuinely useful rather than generous-sounding. Two weeks is enough to judge an interface; a month is enough to build a list, send several campaigns, and see how deliverability actually behaves — which is the thing that matters and the thing you cannot assess from a feature table. Use it properly, and compare against Zoho Campaigns and MailerLite at your real list size while you do.

FAQ

How much does iContact cost?

At 500 contacts, captured July 2026: Standard $9 per month, Premium $16, and Ultimate $24. Prices rise with contact count via a selector on the pricing page, and larger lists are quoted through a custom plan. A 30-day free trial is available, which is longer than the 14 days most competitors offer.

Does iContact include automation on the cheapest plan?

Yes, and this is its most distinctive feature. The $9 Standard plan includes automations along with pre-designed templates, a drag-and-drop editor, and landing page templates. Most competitors gate automation to a mid-tier plan — Constant Contact places it at $35 against a $12 entry price — so iContact’s advertised price is closer to the genuinely useful price than is typical in this category.

How many users does iContact allow?

Unlimited users are included from the Premium plan at $16 per month. The $9 Standard plan does not include unlimited users, so any team needing shared access should treat Premium as the entry point. For a solo operator the distinction is irrelevant and Standard remains the better value.

Is there a free plan?

No. iContact offers a 30-day free trial, which is unusually long, but no permanent free tier. Kit is free to 10,000 subscribers, and MailerLite and Brevo both offer free plans, so if starting at zero cost matters those are the better entry points. iContact’s trial is nonetheless long enough to evaluate deliverability properly rather than just the interface.

What is iContact best for?

Small businesses and solo operators who want email automation without paying for a mid-tier plan to unlock it. Its $9 entry plan includes automations and landing pages that competitors charge considerably more for. It is a weaker fit for teams, since unlimited users requires Premium, and for large lists mailed infrequently, where send-based pricing from Brevo is structurally cheaper.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: October 18, 2026
iContact Email Marketing Software logo
1,237 iContact Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Oct 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Marketing and contacts."
What do you like best about iContact?

That is a platform that manages contacts like your list with subscription forms and takes care of your sales opportunities with simple answering machines and this makes it faster for all our customers. Plus I can with my mobile and I can Choose from over a hundred design templates to customize emails and newsletters that look eye-catching on any device. This makes it simply fabulous. It also has tools and support to ensure that large operations are performed effectively. First you will be appointed a strategic advisor who will help you evaluate your campaign strategy, email design and give you options.

What do you dislike about iContact?

What displeases me is the fact that it only accepts stored data from some forms that were saved. If you are lucky and your contacts were saved in an XLS, CSV format or you know how to convert your contacts to one of these formats, then you will have no problem importing them into the iContact system. However this may change, if your contacts were saved in another format, in some online database or other system, you won't get much help from iContact which can be quite annoying if you are not a database expert. These limitations no matter how small they may seem can make a big difference, it would be a big step forward if iContact improved this.

What problems is iContact solving and how is that benefiting you?

At the moment I am solving my company's problems with all my employees by means of their emails so that I can archive and store by means of iContac. The benefits are great and magical because everything I can do from home I do not have to be present in my company, and this way I take more advantage of the free time to be with my family and friends.

Small Business (50 or fewer emp.)
Oct 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Marketing made easy"
What do you like best about iContact?

I am able to do marketing campaigns and share information between multiple sources very easily. The template designer makes me look like i know what I am doing.

What do you dislike about iContact?

The integration does not allow updating for bounced emails

What problems is iContact solving and how is that benefiting you?

Marketing campaign, webinar invites, and mailers. It is quick, effective, and respected.

Small Business (50 or fewer emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
Anna P. avatar
Anna P.
Advertising Specialist
Share
"Customizable templates, automation tool for personalized advertising emails"
What do you like best about iContact?

I like your free email design resource, it has re-designed templates that make advertising a challenge, plus I can upload my own designs, and create very own emails, it has a new range of designs called Lookbook, it has content calendars to help me with my campaign planning, a subject line guide to make my emails noticeable, and now with the types of emails that stand out in the inbox.

What do you dislike about iContact?

I don't have to complain about I contact has everything I need, and good technical service

What problems is iContact solving and how is that benefiting you?

with I contact I have created a series of newsletters for a campaign to raise awareness of bullying, using their own designs and platform, I have sent it to various emails with the automation tool I Contact, I could subtract the contacts of my company and save them in I contact, see statistics of who opens and clicks them by clicking

Small Business (50 or fewer emp.)
Sep 21, 2019
 Source
Overall Rating:
5.0
David B. avatar
David B.
Marketing Manager
Share
"email marketing design and build great looking"
What do you like best about iContact?

I like I contact the library of customizable templates, the auto answer template allows to deliver emails designed for all devices, has a library of values native to Getty Images and Photo Editor, in addition to testing my emails with Spamcheck.

What do you dislike about iContact?

is a platform to create very complete advertising and marketing email newsletters and to keep track of it, plus a very fast and attentive user service, I have nothing to complain about.

What problems is iContact solving and how is that benefiting you?

I got information about the effectiveness of my campaign with reports and dashboards, I used contact for Salesforce and merged perfectly, once I emailed the report I had follow-up through statistical tools and was able to communicate with my team in real time and online!

Enterprise (> 1000 emp.)
Sep 14, 2019
 Source
Overall Rating:
5.0
walter p. avatar
Walter P.
Marketing Project Manager
Share
"I contact Automate your emails for marketing projects"
What do you like best about iContact?

one of the aspects that I like most about I contact is that no knowledge of HTML is required to create content and has design templates that can be reformatted, in addition to automating emails and can reach the right people, plus unique styles and personalized made my projects a success and which I could see a lot of performance in profits.

What do you dislike about iContact?

one of the negative aspects of I contact is that several times some of my emails have reached the incoming spam of some contacts, this should improve of rest no complaint

What problems is iContact solving and how is that benefiting you?

I have created projects and marketing campaigns for my company DDB, which have gone through I contact and with my working group we have taken advantage of the benefits of this platform, automating and reformulating emails with unique styles and themes that make statistics go up and advertising performance is higher.

Small Business (50 or fewer emp.)
Sep 07, 2019
 Source
Overall Rating:
5.0
Gary T. avatar
Gary T.
Marketing Manager
Share
"excellent platform to send mass email with different topics"
What do you like best about iContact?

One of the attributes I like about Icontac is the drag and drop, colorful themes, and templates that can be selected according to the topic to be dealt with and that can be sent en masse to different mails, even oneself, for my company and for me it has been a pleasure to work with him.

What do you dislike about iContact?

what has made me difficult is to easily manage the various tools offered by email, little by little and with the tutorials I was achieving it.

What problems is iContact solving and how is that benefiting you?

One of the main problems that I have been able to solve with Icontac has been the design of different advertising themes, we work together with the Lehigh Valley Industrial Park team, which have been requested by my company, online reputation management that allows my company to gain reputation and prestige with our customers.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"IContact Review"
What do you like best about iContact?

Adding pdf’s to e-mail blasts. Great feature!

What do you dislike about iContact?

Sometimes you can’t add pictures, but you have to save the PDF’s and implement them.

What problems is iContact solving and how is that benefiting you?

Sending out e-mails to people who don’t have working e-mails. IContact allows me to see how many emails bounced back and what e-mails aren’t working. That helps us to remove things from our list.

Mid Market (51-1000 emp.)
Aug 07, 2019
 Source
Overall Rating:
5.0
Don S. avatar
Don S.
Social Media Marketing Consultant
Share
" iContact to send our retail and email newsletters"
What do you like best about iContact?

iContact's account manager keeps us up-to-date with the statistics of our emails sent, which has helped us to analyze the open rates fluctuations while still offers us tools to increase our engagement. We’re also able to make a segment based on different rules. iContact is such a complete software that it provides us with all the major KPI's we would expect, which helps a lot with the analytical tracking information.

What do you dislike about iContact?

When some emails bounce, they can't be traced, I don't know the specific reason for that, even though I haven't dug deep enough to find it. Labels don't allow typing special characters, so we can not use questions as labels. Also, iContact had surveys, what I consider one of the greatest features, but it was removed with no particular reason. Another thing is templates, as I think iContact requires more flexibility in the creation templates.

What problems is iContact solving and how is that benefiting you?

In my organization, we use iContact to send our retail and wholesale email newsletters, and we are very satisfied with how it performs, that's what we stick with iContact. It allowed us to have more advanced emailing actions, being even over Salesforce offers.

Mid Market (51-1000 emp.)
Aug 07, 2019
 Source
Overall Rating:
5.0
Shaun L. avatar
Shaun L.
Marketing Specialist
Share
"Create campaigns and landing page"
What do you like best about iContact?

Creating lists, campaigns and landing pages with iContact is very easy, and websites that result mean a major thrust forward in our ability to look loads more professional and that draws visitors to main page. It has allowed us to enter intro into the trend of static react based sites and the results have been amazing. Besides, they are constantly renewing their templates and themes, so we have the option to add our own.

What do you dislike about iContact?

iContact's current templates only favor clients who are in the sales market, but they are not so helpful for marketers. Also, It doesn't support drop down lists or text fields.

What problems is iContact solving and how is that benefiting you?

We use iContact to create campaigns and landing page, as iContact support a bunch of standard fields and it's very straightforward. It allows me to use my graphic design abilities to make eye-catching emails that intrigues people and leads them to want more information about our business. We count with an activation account manager that is used to constantly guide us through new capabilities, solve any annoying issue of emailing and make a more efficient work. With iContact, I feel I don't have to worry about updates, databases or clients breaking their sites anymore.

Mid Market (51-1000 emp.)
Jul 28, 2019
 Source
Overall Rating:
5.0
adrianne c. avatar
Adrianne C.
Marketing Manager
Share
"I contact as email for marketing planning"
What do you like best about iContact?

The benefits obtained with I contac have been many, it has allowed me and my company desing group to be able to plan the portfolio of potential clients for the development of the work itself, as well as the organization of work templates for the week, the whole month , the marketing in terms of the planning and structuring of costs of materials to be used within the company which makes its usefulness and importance within it important

What do you dislike about iContact?

So far I have not had any inconvenience with the platform, the support is excellent and has a pleasant appearance and is easy to handle, all its components are where they should be, easy to understand and use.

What problems is iContact solving and how is that benefiting you?

I have been able to solve the marketing planning of the week of the company desing group, in addition to being able to communicate with potential clients, to be able to show my work and be in constant renewal and updating of information

Small Business (50 or fewer emp.)
Jul 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"iContact is great "
What do you like best about iContact?

That is was easy to use and that i had no problems with it .. and that everyone it the shop loves it

What do you dislike about iContact?

there wasn't anything that i didn't care for it was all good so far..

What problems is iContact solving and how is that benefiting you?

we are getting out to more people now .. so we have more people coming into the shop its great

Mid Market (51-1000 emp.)
Jul 08, 2019
 Source
Overall Rating:
5.0
JB
Jeff B.
Marketing Lead
Share
"Helps our marketing develop better"
What do you like best about iContact?

In all iContact makes our email marketing not only better but easier to do. Its all automated for the most part and you really cant beat that.

What do you dislike about iContact?

If I had to pick it would be email bounce backs

What problems is iContact solving and how is that benefiting you?

email marketing

Mid Market (51-1000 emp.)
Jul 01, 2019
 Source
Overall Rating:
5.0
DM
Dan M.
Senior Marketing Lead
Share
"iContact makes email marketing easy"
What do you like best about iContact?

Not only does it make it easy, but with its automation tools it basically does it for you. Your emails start to look professional as well with their email templates which is hard to beat. We have had a much better open rate due to this.

What do you dislike about iContact?

The occasional bounce backs that I get is the only con

What problems is iContact solving and how is that benefiting you?

email marketing

Mid Market (51-1000 emp.)
Jun 29, 2019
 Source
Overall Rating:
5.0
DM
Dennis M.
It Manager
Share
"I Love This Product"
What do you like best about iContact?

How easy it is to set up for your company to start doing email marketing. The tutorials make it easy to make it look like your company has a pro marketing team. Amazing professional templates that makes your emails look fantastic.

What do you dislike about iContact?

I cant say I have anything I dislike about this

What problems is iContact solving and how is that benefiting you?

email marketing

Mid Market (51-1000 emp.)
Jun 15, 2019
 Source
Overall Rating:
5.0
KK
Kakundi K.
Research Assistant
Share
"The best Email Marketing program ever"
What do you like best about iContact?

iContact grants high-quality marketing services. First, it contains an amazing graphics and design feature. Through this, I freely use the templates throughout my projects. It has made all my marketing practices easy and efficient. Again, this program allows for social media, mostly Twitter and Facebook, perfect integration, a thing that expand the margin of the subject. It is also integrated with other relevant software for a unison email marketing partaking. iContact owns a professional support team that is all-time timely on any requested assistance. To finish, this software is far much cost effective to install and very comfortable and secure to use.

What do you dislike about iContact?

The formatting features need to be improved. It is pretty hard to perform editing and layout management on my shapes and even documents with iContact templates. This is a thing that has quieted this program's efficiency and effectiveness. Again, the segmentation features need full advancement as well. Through these two approaches, this software will be a masterpiece.

What problems is iContact solving and how is that benefiting you?

I now work with fully edited and formatted files. This practice has totally eradicated the formatting problem that iContact owns. I have, through this tactic, managed to acquire perfect deliveries efficiently every time I use iConact.

Mid Market (51-1000 emp.)
Jun 10, 2019
 Source
Overall Rating:
5.0
MM
Mutia M.
Research Assistant
Share
"The best Emailing Marketing tool "
What do you like best about iContact?

iContact owns the most powerful graphics and designs features. These features guarantee thrilling marketing deliveries to the targeted population. There is still professional customer care. Any query about iContact is efficiently tackled by the iContact team. Further, it is one of the most flexible Email tools that allow for easy integration with other social media platforms. It is very easy to use.

What do you dislike about iContact?

This Email Marketing software will properly meet the needs of many users if it focuses on improving segments creation and management as well as its formatting; layout, tools.

What problems is iContact solving and how is that benefiting you?

I am trying to juggle across every feature of iContact. I as well deal with already formatted and edited works. I am perfectly managing to get my work on iContact easy and perfect.

Small Business (50 or fewer emp.)
Jun 07, 2019
 Source
Overall Rating:
5.0
JM
John M.
Director
Share
"Marketing "
What do you like best about iContact?

I like its because it have drag & drop editor hence its makes easier to include our business pictures, logos & color scheme. Its provides quality services to its customers, its have an entire portal designed for answering questions/help in difficulty. Its create effective social media integration, something you won't find with other email marketing service provider

What do you dislike about iContact?

There is nothing much I dislike about iContact because I found its supportive & helpful to our business.

What problems is iContact solving and how is that benefiting you?

Advertising & Marketing, through our logo & color scheme of our business its makes the brand name known hence makes business grow faster. Also through integration makes us retain & acquisition our potential & new customers hence its makes the business to grow fast.

Small Business (50 or fewer emp.)
Jun 05, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Marketing made easy"
What do you like best about iContact?

This software was an easy way to send emails and communicate with customers who signed up for notifications.

What do you dislike about iContact?

At first, the set up of the templates were a bit confusing, but once you figured out how to use them they were great.

What problems is iContact solving and how is that benefiting you?

I was able to send mass amounts of emails to my customers and they are able to view it on all of their different devices and platforms.

Small Business (50 or fewer emp.)
Jun 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great way to market even without experience "
What do you like best about iContact?

This was a fast and easy way to send out emails and offers to those who signed up through our website.

What do you dislike about iContact?

Sometimes the templates were a little confusing but once you got the hang of it, it was much easier.

What problems is iContact solving and how is that benefiting you?

I am able to send emails that are able to be viewed on all of my customers different devices.

Small Business (50 or fewer emp.)
May 28, 2019
 Source
Overall Rating:
5.0
BR
Butch R.
Marketing Assistant
Share
"The best email templates on the market"
What do you like best about iContact?

When it comes to email marketing iContact does it right and knocks it out of the park with their email templates.

What do you dislike about iContact?

I wish I didnt get an email bounce back sometimes but they can control that all of the time

What problems is iContact solving and how is that benefiting you?

Email marketing

Small Business (50 or fewer emp.)
May 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"It is a pro software for email marketing."
What do you like best about iContact?

it is very cost efficient and gives many senders at one time.

What do you dislike about iContact?

As such, I cannot think of anything that I dislike about it.

What problems is iContact solving and how is that benefiting you?

it makes email marketing easy and sending newsletters to potential clients has become easier.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
5.0
Quincy B. avatar
Quincy B.
Salesperson
Share
"Good"
What do you like best about iContact?

The ease of use. It has made my job easy

What do you dislike about iContact?

Lack of updating. Not much changes over time.

What problems is iContact solving and how is that benefiting you?

Organization issues

Enterprise (> 1000 emp.)
May 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Indeed one of the easiest affordable email marketing "
What do you like best about iContact?

How we are able to customize and build list and send accordingly to the criteria of the list that was build.

What do you dislike about iContact?

I don’t like that you can’t have it at a discount monthly premium for long time customers it becomes bit of a sense of no appreciation for us long time customers

What problems is iContact solving and how is that benefiting you?

I’m solving effective email marketing and creating on a day to day basis effective communication between us and the business it self

Mid Market (51-1000 emp.)
Apr 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"frinedly"
What do you like best about iContact?

it saved all my contacts easily to find frineds

What do you dislike about iContact?

nothing everything perfect this is a very good app

What problems is iContact solving and how is that benefiting you?

more competitions

Enterprise (> 1000 emp.)
Apr 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome software"
What do you like best about iContact?

Although our company was weary about switching companies, we did try the free trial with iContact and have not looked back since. I love the fact that they provide you with training documentation and webinars. Every experience I've had with their customer support has always been superb.

What do you dislike about iContact?

I wish that they could have more templates.

What problems is iContact solving and how is that benefiting you?

iContact definitely saves me time in creating an email, and the awesome templates keep people intrigued with our company because it is different from the rest.

Small Business (50 or fewer emp.)
Apr 02, 2019
 Source
Overall Rating:
5.0
LB
Lauren B.
Magic Bubbles
Share
"Great for getting repeat business!"
What do you like best about iContact?

I like using iContact because each week, I upload our new customers into the database in which they will receive our email promotions. This is almost effortless as I can easily schedule who and when I want the emails sent to. It creates us A LOT of repeat business.

What do you dislike about iContact?

I wish I could clear out the sent folder and sometimes I have to resize images when they are too large. It would be so much more convenient if we could automatically resize images to fit the area and that are within the size requirements.

What problems is iContact solving and how is that benefiting you?

This helps us increase our repeat business. Once you set up the email templates, anyone in your office should be able to use it with ease!

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
MP
Maria P.
Agent
Share
"Helps business grow and become more successful "
What do you like best about iContact?

Easy sign up process, if any issues they have a great team support that’s answers every question lastly there is a free trial for those who are just thinking about signing up

What do you dislike about iContact?

The different price range between the $14 and the $99 one they should consider making one in between that is more affordable for small businesses

What problems is iContact solving and how is that benefiting you?

Icontact provides us with effective receiving as it has a 94% effective receiving to this date I have not failed to receive an email

Small Business (50 or fewer emp.)
Apr 01, 2019
 Source
Overall Rating:
5.0
AP
Adam P.
Brand And Digital Content Manager
Share
"With Icontact Pro I market my digital products more easily"
What do you like best about iContact?

Apart from the fact that I market my digital products more easily, Icontact Pro allows us to obtain a free 30-day trial to start email marketing campaigns, something that other software does not allow. I can obtain personalized reports and analyzes in real time, email marketing audit, e-mail design tests, among other things very useful to market via email

What do you dislike about iContact?

The technical support takes a little time to respond to the tickets that we have sent to them, something that can be improved in the future, for the rest it seems to me a great software for email marketing

What problems is iContact solving and how is that benefiting you?

We needed to push our emails to another level to improve digital sales, as well as organize our subscriber lists by groups to be able to segment in the best way, and thanks to Icontact Pro we were able to achieve it. This software allows us several advantages such as: obtaining reports and personalized analysis in real time, e-mail design tests, among other things very useful for digital commerce

Mid Market (51-1000 emp.)
Mar 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"This emailing program is very simplified and user friendly. "
What do you like best about iContact?

I loved the functions this system offered such as calendar and contacts.

What do you dislike about iContact?

I wish this program had an instant messaging function, to be able to use amongst co-workers.

What problems is iContact solving and how is that benefiting you?

The benefits would be of course sending important work content between co-workers and clients.

Mid Market (51-1000 emp.)
Mar 15, 2019
 Source
Overall Rating:
5.0
GJ
Grace J.
Marketing Manager
Share
"Great Tool for Your Business"
What do you like best about iContact?

I think the layouts are proficient and simple to modify. I like having the capacity to make bulletin information exchange frames that we can put on our site and connection to from different spots. It truly expands contact transformations and enables us to manufacture a database of connected contacts. iContact doesn't simply offer apparatuses, they give assets to enable us to use the instruments as successfully as possible. The help group at iContact is generally in all respects agreeable by means of email or telephone and can help control us through numerous issues rapidly. Their site is a decent asset for discovering answers for normal issues. I truly value that iContact gives email following data.

What do you dislike about iContact?

In spite of the fact that most email formats are anything but difficult to alter for basic alteration, refining the plans in an exceptionally specific manner can be convoluted. We once in a while can't get the dividing precisely the manner in which we need it. Sorting out the different contact records can be confounding at first. It requires some investment to see how to oversee and use your rundowns productively. I don't care for that there are breaking points to what number of contacts we can store in certain rundowns.

What problems is iContact solving and how is that benefiting you?

We use iContact to get new contacts and send our periodical messages with respect to our organization exercises, industry news, proposal demands and limited time offers. It's been a basic route for us to oversee clients and email inclinations. Robotizing the procedures of enlisting new contacts and conveying messages spares us a lot of time and has made our computerized advertising exercises progressively sorted out.