Jotform is a web-based form builder that allows users to create custom forms, surveys, quizzes, and more. It offers a range of features that include customizable templates, drag-and-drop form design, form analytics, and integrations with popular apps and services. Jotform is an efficient and cost-effective way to collect information, as it eliminates the need for manual data entry and paper forms. Whether you're a business owner or an individual, Jotform makes it easy to gather information and streamline processes, saving you time and resources.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Ease of use for basic non-coders, lots of videos
Very, very difficult to get minor upgrades to widgets like spreadsheet to form. Staff rely on individual requests rarther than being proactive in sending out a survey of the top ten request on a regular basis
Application forms, reporting
Intuitive set-up navigation. Ability to customize the look the way I like. The analytics available on an apps use.
They perform the way I expext. No dislikes
Needed a way to sent photos attached to a form. The app we use works great.
Jotform made us go paperless in 2022 by making payments requests all online and easily stored on a drive.
Sometimes, there are minor bugs that you have to manually correct, mostly when some information is not automatically transposed to a google sheet.
Managing human ressources more efficiently by making our internal forms online and going paperless.
That it is easy to use and set up to connect with other websites.
I haven't found one yet, I use it just for a few quick forms that are integrated with my business website and haven't had any issues with it.
I work in real estate and it is a quick way to gather the information I need from my agents that allow me to process their files faster and more accurate.
Any type of information I want to collect, I can make a form quickly. There is no learning curve; it's just easy! The payment gateways are plentiful.
The customer service responses are very generic. Surprisingly, they don't accept gift card payments from square. Bummer!!
Jotform helped me build an easy great looking app and website for a school. It's so customizable and easy drag and drop. Embedded a school online store too.
The app was easy to customize, could be integrated with other 3rd party apps like airtable
There were not many customization options available in terms of layout and also analysis was a bit cumbersome
It helped alot in optimizing our operations and scaling up. Employees on ground could easily enter their daily metrics which were compiled and analyzed later.
Very simple. Very easy to navigate love the way it set up.
At least what I like about it it does not save automatically
I don't have to reinvent the wheel. They have sold my phone for me something simple something easy.
JotForms is very easy to use. We were relying on IT to build forms for us. JotForms allowed us the flexibility to control the process ourselves. The software is easy to use with a click and drag format.
The approvals are new and it's a little tricky. Integration is possible with the Enterprise version, so we are looking to upgrade to that in hopes of maximizing efficiency with other applications.
JotForms has allowed us to own the forms process within our HR function. We no longer have to wait for IT to design a form. It has many different options that we have used.
I liked the ease of creating an app with Jotform .I like the fact that Jotform would allow me to create an app from scratch and create a solution in minutes!
I needed help in creating approvals forms .It was not easy for me and I guess more formats would helps
I created an app to gather all my school resources in one place I created another to organize the communication in my school . I am sure there will be many future uses !
I like how easy it is to create a form, the drag-and-drop features, and the easy way I can brand the look of the form to match our business brand.
Some features are not easy to find, however, it is easy to submit a request for help and someone is usually very quick to find an answer for me.
We needed to find a form builder that was cheaper and easier to use. For a while, we used Formstack which was good but very expensive and not as user-friendly as Jotform.
The many possibilities of building apps, and forms and integrating with almost everything. The entire ecosystem that it offers you and the desire of the team to build tools to facilitate business management. Another thing to emphasize is the amount of information and templates that exist. And above all, the helpdesk service. AWESOME!
The many possibilities of building apps, forms and being able to integrate with almost everything. When you have paid plans, the power to share with other team members, or the enterprise plan, the price is high for small businesses. It would be interesting to have a more adjusted price, for teams of 2 to 5 people
Data collection by forms, and the new possibility of creating simple apps. The benefit of use has been very high; concentrating data, and creating tools for internal use that were previously done more laboriously, has been a significant leap in efficiency.
Simple enough to use for someone that isn't super tech-savvy. We enjoy accessing both the form and data generated in one place. Takes the guesswork out of who submitted what and when.
It can take a bit longer to load at times. A poor data connection can make this issue worse. Would like the ability to sign from the app - currently it states this ability is not available.
Allows us to quickly and easily collect data - especially when our reps are at the door. It integrates with most of our existing software, so I do not have to replicate my efforts.
The preloaded forms and easy to use/modify to fit your needs.
Nothing. The program is very easy to use and self navigatable.
We are currently using the app to get our supervisors to turn over paperwork faster and with minimal effort.
It was very easy to setup and load forms into app
Nothing to dislike thus far, app is performing well
Employees are completing forms more regularly as all in one convenient location
The ease of getting started and immediately having the ability to convert your forms to progressive web apps is immaculate. Excited about future developments. There are other alternatives but they are either expensive or not very intuitive.
Although the design has been revamped a couple of years back, it still feels old school. Needs some new-age UI. Also, I feel there can be a mid-range subscription on monthly basis
It helps my team immediately put thoughts into action via forms, they are easy to use, quick to get started and 100% customisable. For example, we extensively use the one-pager quiz to build funnels for our sales pages
We use JotForm for different tasks at our company; with Jotfrom Apps, we are making individual platforms that make it easier for our collaborators to find the form they need.
We would like for the Jotform app to work with no internet connection. Because of the nature of our service, sometimes our collaborators need to access forms in remote locations and fill them in. In any case, with the Jotfomr Mobile App we are able to navigate this problem.
We have several forms in Jotform. The mobile app makes it very simple for us to create platforms that are clear, concise, and specific for every one of the areas in our company.
We have reviewed multiple form apps prior to deciding on Jotform. It is not only the kind of tool we were looking for, it is very reasonably priced as well. We have experience with similar form builder tools but jotform is the most flexible one so far. The app building feature has been a game-changing tool for us.
My only hiccup is with the docusign integration. it doesn't work the way i would like it to work. For this reason alone, I have to rely on another form builder tool.
The forms are very interactive and can be designed as per our requirements. Our clients find it very convenient to enter the information using the forms. The app has made it so much more better so the required forms are in one place.
The forms are simple and easy to use with lots of features. What is really amazing is their support community! Quick and fast responses!
Not much to dislike to be honest. good product
We're simply using it to collect data. Has quick response time even though there are many line items within one table
It is very easy to use and to customize. You can customize the looks, images, colors, and really about anything.
I wish it could be an actual app in the app store as opposed to a mobile web page that you can save to your home screen.
We are creating a direct pipeline to our inventory and credit application feeds.
Approval feature is very helpful to save time and energy for paperwork. The customization of the forms (with many widgets) are also very useful. The option to generate PDF file with pre-filled information on the form is another useful feature.
The feature to generate to PDF file can be improved. Some images that are put in the template tend to be rendered in the lower resolution when the PDF is generated.
Long administration chain and (literally) papers! This results in not only time efficiency, but also budget efficiency to boost up performance and productivity of the organization.