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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
(2,910)
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
Jotform video thumbnail
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Jotform Screenshots
Jotform screenshot 1
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Jotform screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We donโ€™t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 02, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
MZ
Marcia Z.
Founder
Share
"Versitile platform for all kinds of registrations"
What do you like best about Jotform?

Jotform is intuitive. Super easy to design specific registration and application forms for all our business needs. The price makes it affordable for NFPs.

What do you dislike about Jotform?

There isn't anything I can think of that I don't like about the product or service.

What problems is Jotform solving and how is that benefiting you?

Easy to design online registration and application forms to send to potential participants.

Small Business (50 or fewer emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
ES
Emily S.
Founder
Share
"JotForm is a life saver!"
What do you like best about Jotform?

It's versatile. There are alot of different uses for my business. I appreciate the ease of use because I can quickly put together a form for any and everything.

What do you dislike about Jotform?

One thing that would be super helpful to me would be to be able to embed the form into my website. There might be a way to do this but it is not obvious to me. So, perhaps a tutorial?

What problems is Jotform solving and how is that benefiting you?

JotForm allows me to guide registrants to one place instead of tracking their message inquiries. By being able to grab emails from a list in JotForm's backend, it saves me time and aggravation.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
CM
Clara M.
Founder
Share
"A solution to acelerate learners and solutions that we give to our users."
What do you like best about Jotform?

The quantitie of widgets Pre-fill field from another form Possibility of integrations with other systems Support

What do you dislike about Jotform?

Do not allow pre-fill fields with files and images

What problems is Jotform solving and how is that benefiting you?

Forms and their pre-filling features have helped us accelerate our learning by creating a user interface quickly, without using code. This helps us test quickly, learn quickly and bring validated solutions that make more sense for the customer.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
MT
Megan T.
Founder
Share
"Take your forms to the next level"
What do you like best about Jotform?

Jotform is a valuable business tool. It elevelates our forms for school and brings a whole new level of professionalism

What do you dislike about Jotform?

I wish the design feature was more user friendly

What problems is Jotform solving and how is that benefiting you?

It allows our school parents to easily give us information that we need

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
SL
Sean L.
Founder
Share
"Using Jotform has contributed to our success"
What do you like best about Jotform?

As a Jotform user for almost 10 years, I find that it is both versatile and robust. Any solution that you can think of is possible in Jotform. If you can imagine it, you can make it happen in Jotform.

What do you dislike about Jotform?

Jotform innovates (a lot) and sometimes with that innovation, there will be small bugs. We can accept it because overall Jotform is moving in the right direction and they have strong support to iron out any kinks that we experience.

What problems is Jotform solving and how is that benefiting you?

In marketing, Jotform simplifies lead generation, lead management and email autoresponders. We also use Jotform for our sales team so we are able to keep track on our agents' performance and customer database.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Symiah S. avatar
Symiah S.
Evening Wear Designer & Events Coordinator
Share
"Hot form is amazing"
What do you like best about Jotform?

I love how easy jotform makes it to create forms and keeps track of the submissions I receive.

What do you dislike about Jotform?

I love everything, I can't think of anything that I dislike.

What problems is Jotform solving and how is that benefiting you?

Jotform is helping me solve the inconvenience of having to print forms out for applicant to apply to my surveys. Everything is digital and accesible at any time

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
HK
Heather K.
Executive Director
Share
"Surprisingly powerful and affordable"
What do you like best about Jotform?

We make a lot of use of the automations/approvals that are available. The back end data options are also really helpful and easy to use. We moved over from google sheets and have been using jotforms consistently for a couple of years very happily.

What do you dislike about Jotform?

Sometimes moving between forms/tables/approvals can be a little bit clunky. It would also be nice to have more opportunity to have shared access/logins without the price skyrocketing.

What problems is Jotform solving and how is that benefiting you?

It's helped make a central place for some of our work that has enough built in automation to reduce some adminsitrative time. The reduction in admin allows us to focus more on the work. It feels about as streamlined as it can be in our circumstances.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
Shelly B. avatar
Shelly B.
Owner/Admin
Share
"Our 501c3 loves it"
What do you like best about Jotform?

It's so easy to use and if I don't get how to do something the customer support is amazing and they never talk to me like I am stupid but explain things gently.

What do you dislike about Jotform?

I do wish I could import spreadsheets to my tables, and if I can and don't know it, if there was an easy import button to do so, that would be awesome.

What problems is Jotform solving and how is that benefiting you?

It let me make an app that has forms on it and information so people who need us or want to donate can easily do so and get the help they need without my full and constant attention.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
JW
Juanita W.
Founder
Share
"My experience with Jotform"
What do you like best about Jotform?

I like that I can easily access my form submissions. I don't have to go and hunt for the information.

What do you dislike about Jotform?

I dislike that it is hard to set up a form on my phone. I do a lot of work mobile and need the functionality to be a little better.

What problems is Jotform solving and how is that benefiting you?

Jotform helps me when I have podcast guest signing up. I can get all the information in one form.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
AM
Alexa M.
Owner
Share
"I do like Jotform"
What do you like best about Jotform?

I like jotform because I can edit on the form what I need for the form if it is a intake form for my business,a job application,volunteer work or anything for my business in 1.

What do you dislike about Jotform?

There is nothjng that I do not like about jotform yet.It is wasy to use.

What problems is Jotform solving and how is that benefiting you?

Jotform has solved the problem of instead of keeping a list I can keep track of all my volunteers information,customers in take forms and more

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
ED
Emma D.
Founder
Share
"easy for me and my cake orderees"
What do you like best about Jotform?

the most helpful part of jotform for me has been scheduling appointments and being able to limit how many per day and which days i want to take vacations! I struggled finding other forms like jotform that were user friendly for me and my orderees.

What do you dislike about Jotform?

at times the layout can be a bit hard on mobile but other than that it's great!

What problems is Jotform solving and how is that benefiting you?

Before i would have to spend a lot of time managing my order schedule and not being able to mark off certain days therefore denying orders! now jotform has made it simplier!

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
SP
Sarah P.
Founder
Share
"Easy to use, confident in storage"
What do you like best about Jotform?

Jotform makes information submission a breeze. Clients can easily complete online, and I'm confident Jotform will save my form submissions safely.

What do you dislike about Jotform?

Nothing. I find Jotform to be beneficial and necessary for the success of our business.

What problems is Jotform solving and how is that benefiting you?

Jotform provides our clients and potential clients with an easy online release waiver for our gym. We also use Jotform for camp and event registrations.

Small Business (50 or fewer emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
VV
Vanessa V.
Founder
Share
"Easy, Professional Documents"
What do you like best about Jotform?

I wanted to update our decades-old paper forms and this brought us into the 21st Century. We look polished and it is easier for our clients now-- no more forgotten documents!

What do you dislike about Jotform?

It is tricky figuring out where things are stored on Jotform. Ultimately, we made a "Team" and put everything there. But the interface is not always as intuitive as I would like!

What problems is Jotform solving and how is that benefiting you?

We are able to have our clients complete forms on background history and informed consent online.

Enterprise (> 1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
WH
Will H.
Founder
Share
"Easy to use and powerful"
What do you like best about Jotform?

Very user friendly plus there are numerous features that we are just realizing the potential of them

What do you dislike about Jotform?

Would like a little more flexibility on the reporting side

What problems is Jotform solving and how is that benefiting you?

tracking information from multiple locations, easy submittal

Mid Market (51-1000 emp.)
Sep 11, 2023
 Source
Overall Rating:
5.0
Nova J. avatar
Nova J.
E Handelschef
Share
"Best Forms for Leads Generating Activities"
What do you like best about Jotform?

Been working with leads as a way to generate customers and prosppects where forms are the major part of it. These are the most customizable and efficient way to create forms to the edge of your prerequisites. You got quick support as well that helps you find many solutions among the hundreds of addons you have available. JotForm is also adapted to the rules of GDPR, meaning no data is stored outside the EU.

What do you dislike about Jotform?

As for as for now I have not yet encountered any problems worth mentioning.

What problems is Jotform solving and how is that benefiting you?

As a third party supplier JotForm solves the problem with platform independent solutions that I can use on different platforms and also take with me as we do any platform changes in the future.

Mid Market (51-1000 emp.)
Sep 09, 2023
 Source
Overall Rating:
5.0
JM
John M.
Founder
Share
"Tremendous Resource for Personal & Business"
What do you like best about Jotform?

There is such a wide range of forms to use for almost every application.

What do you dislike about Jotform?

Sometimes, some of the forms are locked into a specific 'programming' method that they cannot morph to do all that is needed.

What problems is Jotform solving and how is that benefiting you?

We are able to use these for athletic eligibility forms, allowing students the ability to complete forms on their phones versus hard copy completion used in the past.

Small Business (50 or fewer emp.)
Sep 09, 2023
 Source
Overall Rating:
5.0
PS
Priscilla S.
Founder
Share
"Fabulous and efficient"
What do you like best about Jotform?

Jotform is easy to use form template that has helped me grow my app and online business. Participants can fill in their goals, we also use it for excercises and enhanced online learning. Thank you, JotForm!

What do you dislike about Jotform?

There is nothing I dislike about Jotform. It's a wonderful product.

What problems is Jotform solving and how is that benefiting you?

We can get data from students and also create excercises to help them learn online

Small Business (50 or fewer emp.)
Sep 09, 2023
 Source
Overall Rating:
5.0
TT
Tina T.
Founder
Share
"I use this form for so many things!"
What do you like best about Jotform?

I loved using Jotform to give inquiries a space to leave their information vs having to work through emails and phonecalls. Its great to have as a link on my website for donation requests specifically as we would get 3-4 a week and it was difficult to organize and keep track. I would recommend Jotform!

What do you dislike about Jotform?

Only downfall is the free account doesnt allow for many design options and you need to work around it. As a company, we use it no more than 1-2 forms. I understand the features are better with payment, but we wish it was a little more creative design wise.

What problems is Jotform solving and how is that benefiting you?

We had many donation requests from chairties etc. Phone calls, emails, drop in store visits. It was overwheleming at first. We began using Jotform as a link onsite and now ask any inquiry to fill out the form and we can review from there. This is beneficial as it saves labor costs from having someone go through emails, or staying on the line for 10-15 minutes while the charity gives you their pitch. It grossly saves us time for in store labor as representatives that came in store would sometimes stay up to 1 hour providing a pitch would would take away from our staffs ability to work in the kitchen or front end serving customers. (it doesnt sound real but it happened!)

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
DB
David B.
Founder
Share
"It Gives You What You Need - Simplified"
What do you like best about Jotform?

The process really is very easy to setup and have forms at your fingertips to send out to clients, customers, patients. The HIPPA compliance option is a must for those of us working in the healthcare field. The site is fast and easy to use.

What do you dislike about Jotform?

No issues to report. If there ever is an issue there are easy ways to get support and find a resolution. Very helpful!

What problems is Jotform solving and how is that benefiting you?

I needed to be able to send out forms to my clients. Jotform provdies that solution in an easy, affordable, and convienent way. It is easy for both me and the customer to use.

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
5.0
TS
Tim S.
Founder
Share
"Smooth, Professional Experience"
What do you like best about Jotform?

Ease of design, flexibility, professional looking interface for users.

What do you dislike about Jotform?

I cannot think of anything, it has met all of our needs over the past 3 years using it.

What problems is Jotform solving and how is that benefiting you?

We have over 100 kids registering for a summer kids program at our chruch. This allowed us to let the parents pre-register and help us sort out the groups ahead of time.

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