Kontent.ai Reviews: 4.3/5 — Solid Choice

- Endless component reuse possibility - Manage multiple projects within different environments - Customer care service that is prompt to answer and dedicated to find solutions that suit the customer - The CMS is customizable in the back end and front end - It comes with bunch of features - It is easy for the PM to assign tasks and collaborate with various stakeholders at the same time - Setting up the workflow and project monitoring features - The must is the AI feature that comes along, and this is an add-on to the content creation process - Easy to connect with the different APIs

For now, I don't have any issues to report, but I do like the fact that the team's continuously make efforts to improve the user experience with the addition of new features, active feedback listening, and also with UI improvements.

In my journey as a Digital Content Lead, Kontent.ai has helped me manage and build content for all our 30+ brands. With Kontent.ai, I'm able to manage all the content production processes and collaborate with team members in real time by assigning tasks efficiently, creating workflows, and monitoring live projects. Kontent.ai has simplified handling multiple pieces of content across various web environments and improved collaborating with several amount of stakeholders including developers, graphics, creatives, and SEO agencies. This CMS platform has significantly improve the content creation flow and journey at American Bath Group.

Kontent.ai being headless and API first definitely has a major advantage over other monolithic systems by using its "microservice architecture" and giving an experience that is fast to compose and deliver to channel visitors.

Adoptation to headless and getting clients to understand what "headless" truely is and what it can do for them can be a struggle. With a headless system this does put the responsibility onto the client and/or systems IT personnel to maintain several front facing platforms and tools vs one platform update. However, I do beleive this task is outweighed by the advantages of headless being omnichannel.

Most of our customers that require or will benefit from a headless system typically have multiple in house systems that needs to be accounted for when designing their new digital solution. Kontent.ai allows an easy and seamless integration into many current client CRM, ERP, or eCommerce systems.

Kontent.ai is a fast and efficient cloud-based CMS that offers an easy separation between content and code for website development. It allows content makers to use a simple and friendly online interface to edit website content. The codebase of the website can be version-controlled easily and relies on API calls for content. This also enables a choice of development platforms and languages. We are now migrating all our websites to it, and the feedback from our content editors has been extremely positive also.

More flexibility around environments would be an improvement. And the contributor field is a bit annoying because it causes email notifications, does not automatically set to the most recent editors, nor unset from them after items are published. There are a few other features we don't really use as well, like "Tasks".

The business problems being addressed through use of Kontent.ai are many, and include: - Website speed - Ease of version control - Build/deployment speed - Ease of content updating by more than just developers - Technology independence (can write websites in any language) All of these aspects have been improved vastly across the websites we have migrated to Kontent.ai.

Kontent.ai works with so many different tech stacks from .NET, React, Angular, PHP, Android, etc. The Developer documentation is robust and getting started with the solution is very easy. My experience with the AE working with our company was phenomenal as he was incredibly responsive in helping get all our questions resolved. Additionally, the ability to utilize the developer mode for free during evaluation allowed us to create a solid POC before moving forward.

I would love to see additional integrations formed with 3rd party vendors. Currently, the library of integrations is limited, however, I suspect this will grow as the platform grows in popularity. More of a personal grip that is not a major issue but I dislike the name. It is difficult when talking about the CMS internally as the name is Kontent but sounds like "Content" which often can confuse. We have been calling it Kentico.

Kontent.ai is solving the problem of too much architecture required by traditional CMS systems to function. Additionally, headless deployment is often more secure and much faster OOTB compared to traditional CMS solutions. As our business grows we will utilize the system to expand beyond the web into other mediums.

I love how easy it is to customize components as much as I need to. I use Kontent as a headless CMS with Next.js and the API is easy to configure, with a quick response time and efficient filtering. I was also able to add a Cloudinary integration in a matter of minutes which is a nice bonus for my use case.

Not much I can think of. Maybe a bit more typing on the JS SDK, it would be nice to have extended types for components containing other components instead of "Elements.RichTextElement".

We need to have all of our pages editable by multiple people in the company, while not taking too much bandwidth from the web dev team. Kontent is the perfect solution as we're able to reproduce the shape of every component of every page easily (using content models within content models) and to build the entire website with content coming from Kontent. With the Next.js tech-stack, we don't even have to rebuild the website every time a change is made in Kontent, it's instantaneously available. We are also able to translate the website into many different languages quickly that's a big plus for us.

It's easy to use. It has a wealth of learning documents, tutorials and E-learning courses. The support is amazing online chat works great always someone on the line to answer nearly instantly.

Haven't found any downsides yet the marketing team and the developers love to work with it.

They solved the problems we were having with multi-language and multi-sites of course this greatly reduces the cost of the platform for a medium-sized company like ours.

Kontent.ai is an easy-to-use platform. In that same ilk, it has made my life easier. I appreciate my job more, and I could speak highly of Kontent and recommend it others without hesitation.

There are many different things that could possibly be improved upon. That is most definitely a case-by-case situation. Kontnent does it best to prevent and meet issues head on.

The business has made back their money spent. Kontent has allowed for us to build our application in peace and without regret. The headless CMS is proving to be a life/stress saver.

I have enjoyed working with the Kentico Kontent UI and find it very intuitive to edit and administer content types

It would be great to have more flexibility with the workflow, rather than having one size fits all

It means that content can be updated quickly across the website without having to rely on a developer. It also ensures uniformity and consistency

Practical and useful content editor, ready to be integrated with external sources

Maybe some improvements in the mobile view for editors

We complitley changed our website and app. Both are based on same Cms Kentico

The UI is pretty good. We can easily have people review it. Previously we had CMS on Jekyll, but we had to follow the PR approval process to update. Now it's just tagging people with new versions.

The learning curve with UI is different at first. But once you get used to it, it gets easier. Documentation could use some videos or gifs to make things better.

Moving the previous static page from Jekyll helped save our time moving from Github to Kentico. We had to wait for a long time to get our PRs approved. Also, assigning people got more relevant in Kentico.