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Kontent.ai Reviews: 4.3/5 — Solid Choice
Kontent.ai is a headless CMS software best known for being a modular content platform that lets developers and marketers plan, create, and deliver experiences that look and feel great across various channels. It’s built to seamlessly support the working dynamics of teams, facilitating easy content production, modular content reuse, real-time collaboration, and approvals.
| Capabilities |
AI
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Kontent.ai with other popular tools in the same category.
The opportunity to do online content marketing in 24 countries/languages in an efficient and structured way.
We are working with a lot of content types, which makes it sometimes hard to find the content you are looking for.
Thanks to Kentico, we have managed to move content marketing from a global level to local level. The marketing departments in all our countries are able to create or edit their own content.
Easy to use fast interface with the features that keeps improving.Easy to split the workload between editors, great tools for commenting content and discussing required changes. Very well implemented notification system.
Lack of WYSIWYG editor. Better developer support. Content Management API could be improved. Bulk actions could be improved. User management within a single subscription could be better.
Duplication of content if the client has more than one solution, scalability to large amount of environments. Having a Cloud solution allows us to work with multiple platforms, such as web and mobile. Splitting of the workload between editors, and providing them with a simple to use Solution for entering content.
Kentico Cloud is an ideal environment, for any developer, it allows you to create all kinds of applications, from different programming languages, which allows you to evaluate all types of projects on your platform, without running unnecessary risks on common computers, here you do not have any problems. compatibility of drivers or software that may affect the operation of projects that have been created, thanks to the clean environment, which has all the necessary features, so that everything works perfectly, this allows executing the final instances of these projects, in this system, and make known its operation to those interested, without having any external inconvenience, which may affect the presentation of an application, website, or the project that is.
very limited customization of the interface and the characteristics of the application, you should work with what is developed, and if you need to modify something, you just cannot, the internationalization of this platform is also somewhat limited, sometimes you need to work in other languages, or show projects, in a different language, and this is not fully developed.
We can create all kinds of content, in this system based on the cloud, avoiding spending money on special equipment, here we can develop all kinds of content, and execute it without any inconvenience, in a secure environment without complications, besides being in the cloud, the information will be more secure, and losses can be avoided, caused by some hardware problem of a physical equipment.
The ability to setup content types without the assistance of developers. The workflow of content.
Management and organization of the content very basic. There are no folders for content, they are listed out in alphabetical order. While you can filter and search pretty easily, visual organization would be more helpful.
The biggest benefit is the ability to gather and approve content prior to development being done. There is a true separation between development and content
User experience and easy to find all the necessary tools.
Sometimes when editing, UX is bad for deleting items because there is no clearly displayed message for that action.
Easy setup and content separated from software "things".
I like the best the fact that developer can quickly implement features that end user can then enjoy
Lack of support for older versions as soon as new version comes out
Separating of functionality from data, quick integration and powerful user experience
The REST aspects of the API are solid. It's easy to get started with existing REST experience.
It's hard to navigate the documentation. There are many domains findable by search engines, and it's not always obvious which ones are up to date.
Kentico allows us to integrate data from our own existing API with content entered by a user in the Kentico UI. This gives us the flexibility to decouple sites from both APIs.
interface and simplicity of setting up Kentico cloud
the pricing is too high, not suficient functionality in Kentico cloud
easy integration for our clients, it's easy to educate clients how to use the system
The UI of the editor is very flexible, allowing me to do almost anything I need.
I wish I could manage images and assets better
I can now manage the content on my site without contacting my developer!
The structured way that information is held within Kentico Cloud is great and makes finding content is easy. Adding new pages, or other content is straightforward and easily navigable. In addition, the ability to use the data in any number of ways through the API is beneficial as it really allows the user to choose the nature and language of their application without being tied in to a particular service.
Although the content is easily navigable and structured, I feel that it starts to become a bit cumbersome when the amount of content becomes quite large.
We built our new website with Kentico Cloud, allowing us to keep the concerns of managing data and managing the frontend implementation separate. This was great for members of the team with minimal knowledge of frontend technologies to enable them to update the website with our dynamic consumption of the content through the API.
The simple, clean and straight forward user interface.
Functionalities are too basic especially for enterprise usage, eg. lacking of audit trails, CD for content type and taxonomy, debugging logs of API etc.
The concept of ability to segregate content from delivery channels so content efforts can actually be expedited and not dependent on the tech.
The Headless API, content management flow, and ease of use. I like the way it allowed me to manage the content we would be utilizing for the solutions that we build.
Not a whole lot that I dislike. I felt like the product was fairly robust and easy to use. I would recommend this to clients that we work with.
We were exploring CMS's with Headless APIs for a solution.
Versatility and ease of use are the most important advantages of Kentico Cloud. It is very important for us to have a platform that users from different countries can use easily and also localize content. Users can input content and collaborate easily and manage the content from anywehere. You can set up pages easily. For example, It is a complete all-in-one solution that can help your business. Setting engaging content for customers can be created easily.
The platform is easy but it could take some improvements. Also, you need to adapt to the platform philosophy that makes you input all the content first before creating any page/event. For example when creating an event you should provide everything regarding the event from images to short and long description and headlines, speakers, agenda etc. Which some times it is not easy to do...
Due to the cloud technology a team can work simultaneously on a project from anywhere. The platform can be used from users from different countries that need to collaborate fast.
We selected headless CMS, because in terms of the steps to get started with designing the content types and content population, it was certainly quicker as a starting point. We did not have to install traditional CMS somewhere or get too deep into page types and their setup. Kentico Cloud enabled the content population to start day-one of the project. There is a wide range of SDKs available for all major platforms.
The solution is still maturing and the content authoring experience could be improved.
Enabled the rapid development of a dynamic Vue.js website, with the ability to scale further as required,
The best thing about Kentico Cloud is how simple their front-end is to use as well as how well-documented their API is.
With their constant improvement of their product, some things become outdated - such as taxonomies. This can become a headache if you are planning to use their API in your own system.
We are storing all our marketing website data in Kentico. The ability to have embedded content types has been a wonderful way to have complex data in our site and still store it in Kentico.
Manage All Your Content in the Cloud Deliver Content to Any Website or Mobile Application Provide a Personalized Experience Kentico Cloud—the Solution to Digital Agency Problems Great for large scale, client-updated sites
Slow to load Bulky to install Naming conventions are not consistent with industry terminology (doctype, for example) Can't directly import .net code in all cases, sometimes forced to use Kentico solutions which take more time to implement than just writing code to a code behind.
Automated content sharing - Most of the content sharing that we do (site-wide) is set up through a manual process. The ability (or knowledge on how to do this) in an automated fashion would be ideal, and is something that we've been researching since launching our Kentico-powered site.
Support is 24 hours. Live online which is great
It’s a little expensive which i my opinion
Easy and user friendly
The flexibility and possibilities. You can do so much with the product if you have the imagination. The ability to create granular content templates ensures consistency and helps writers focus on the research and words. Re-use of modular components supports single sourcing. Support is excellent and responsive.
We're wondering about scalability. The UI becomes cluttered very quickly when you have a number of pages that each have related resources. Filtering goes some of the way to helping with that but it doesn't show you anything that's mis-tagged. We're looking at using separate projects for different subject matter but how would we pull them together? Taxonomies for nested site maps rapidly become very cumbersome .
We're still in PoC, but we're seeing the way Kentico Cloud can help us to train our writers to produce more consistent content. The ability to single source and have other areas use that content in their workflows would help with information accuracy and consequently, brand trust.
I think the content modelling and editing interface is great. I am able to craft my content models very quickly and the interface is snappy. The exposed features such as "discussions" and "workflows" are very good.
I can't seem to find a way to programatically create webhook notifications for content model updates. This would be veery useful for IaC setups
- Content management - Static websites - Mobile app content - Small site administration
Some of the best things about Kentico Cloud is its ease of use, collection of connectors and boilerplates and its support level.
There's nothing major to dislike. Sure, there are some annoyances in the content editing flow and managing media items - but they are usually added to the read map pretty quickly so dont last for long!
Structured data separated from the design is key for a lot of customers. They can rest in the knowledge that their content editors can do their job without worrying about breaking brand or causing functional issues on the site. The speed doesn't go a miss either!
It accessible and easy for everyone to use
Some employees have voiced their complaints
Improves website
The building blocks can be reused in other pages without having to rebuild the entire page. Also, the ease with generating new pages for events and the interconnect ability between them. It is also realy usefull that you can find all sorts of content based and implement it in a new page with ease.
It's annoying that there is no auto-translate mode or side-by-side edit mode for the different languages. It would also be great to be able to select a single piece that needs to be taken over to other languages. It can hard to upload pictures as you need to do that at a different place inside of kentico, and then select the picture again on the page you want to edit. Because of this you are forced to work in a centrain way and it is less easy to make a quick change with the images that you already have on your computer.
Better event pages, otherwise we did not have a different CMS system before we started so I have not solved issues i previously had. Otherwise, we use this in addition to social media to tell people about our events through our own website.
It's straightforward to use. You can easily duplicate landing pages and use different languages.
Sometimes you need to use the back office to elaborate on a page.
We are giving information regarding our company in multiple languages. It helps us to optimize our branding.
Headless structure, plenty of documentation, and open-source SDKs were what made us a customer. Furthermore, the support was more than decent and was very helpful. Web spotlight is also quite helpful for end-users to understand what they're editing.
Some generic parts like sitemap generation/cache invalidation could have a ready-made product/example. Model validation is also lacking, things like json-schema validation would be great; it would be great if you could validate across fields (if x is set, do y). Links to external resources (json api's) require custom elements, would be nice if there was a ready made element.
No real problems more like challenges which require work on our end which we would gladly hand over to Kentico (sitemap generation, page invalidation logic, external api linkages)
The DRY property from programming is being implemented in Kentico.
The migration itself of all of the articles - this needs a better process with more guidance.
Not there yet.
New interface, new UI I think it is easy usable by non technical people
Some features where now hidden on certain places I was used to
Headless really gives us an advantage using mobile
Kentico Kontent is just like every other good headless CMS out there; allows for rich content modelling, focuses on content workflows and importantly allows for it all to be interacted with through code. Where Kontent shines however, is in the team behind it. I am constantly impressed at how many 'new feature' emails I receive from the team, most recently being the 'Spotlight' feature which allows for content preview within the CMS - exactly what our marketing team were after. All the way through Kentico have been very receptive to our feedback, I'm excited to see what comes in the year ahead.
As an enterprise customer we make heavy use of automation in a number of our other platforms in order to keep consistently and have a strong governance. Kontent lacks the ability to manage users, teams and projects through an api which means there has to be a lot of manual work in order to get a project up and running. Additionally, although single sign-on is available, its a fairly basic setup. Again, as an organisation with a large user base it improves our operational teams lives when a product can integrate deeply with our identity provider. Better system management through and API and a richer single sign-on feature set would make Kontent perfect.
Our organisation has a large portfolio of websites, although our journey isn't complete, Kontent has allowed us to realise an easier world to manage all of them.
the menu is easy to understand and operate
no reply from the interface level about whether the content is delivered successfully. Need check the back-end related system.
I met another issue about reset the password. Some mail was blocked and the workaround is very slow
Content was well organized. It was relatively easy to find what i needed to find.
Going back and forth from one piece of content to another was clumsy.
Building a new website and content creation is happening in multiple places. It was a good way to see and share all of the work.
No need to take care of a server!!! No need of manual updates or hotfixes. Content editor offers advanced services such as content suggestions, comments, inserting nested documents and objects. Colaboration in team is in high level. Content versioning and diffs between versions are great. Like in Google drive documents REST api is great and available in all languages. Kentico cloud gives mi a freedom of used technology (for me javascript). Kentico offers sample projects written in modern languages like react, vue.js...
Kentico cloud is a pretty new products. I miss some functions like translation of taxonomy; settings to allow indexing of requests for crawlers when javascript api is in use. Also assets has no advanced management interface. The cheapest paid package is very expensive (for Czech customers)
I realized educational web with content editors from muzeum. They don't want to learn new complex CMS. Kentico cloud is pretty easy to learn.