Landbot Reviews & Product Details

Their customer service is fantastic. If I have a technical question,the landbot.io agents are always really quick to assist. I have been building a web bot for a few weeks and so far with the help of the technical team, Ive been able to work my way through all my stumbling blocks.

I have no complaints at all. I cannot fault anything about Landbots service

Integrating Google maps APIs mainly

We've been using Landbot for almost a year and we are loving it. It's a perfect choice if you're looking to up your customer service game - we couldn't recommend it more highly. Working with the bot builder is a breeze, plus our complex workflows are simplified thanks to its integration feature – connecting us easily and quickly to many other platforms! The platform proved to be extremely reliable, even with our high level of chat activity - there were no technical hiccups whatsoever! Landbot's customer support is so impressive, it'll make you feel like a VIP! They're incredibly responsive and always aim to go the extra mile - providing answers fast, thinking ahead of your needs...they've got it all covered.

We've been nothing but pleased so far, and we're open to any exciting new updates!

After our headaches with the Messenger bot, we found Landbot was our lifesaver! It's more than just "perfect"; it had all the features and reliability we needed to make sure customers get efficient answers quickly.

What a great tool. By implementing the chat on our webshop, we can help visitors sooner and they can find their questions better. As a result, we see an increase in the conversion through the chat.

Nothing to add for this time. Maybe later

We are now able to help visitors to our webshop sooner, so that orders are placed where it was not done in the past

The ease of use. It's a straightforward app to drag and drop blocks and connect them. One example is a payment process in which we needed to receive uploaded files from the customer. Other platforms we used made it very difficult. We could get the whole process created in Landbot in a few hours.

It doesn't seem to have direct PayPal integration for some reason. We're using Stripe right now, but some customers may prefer to use PayPal still. I could be wrong; please correct me if this is untrue!

We can built an entirely custom payment process very quickly and the end customers seem to love how it flows as they're used to text-based conversations and this is natural and fun for them.

You don’t need to code to build an excellent chatbot

Maybe more integrations with more tools, and improve chat live with customers

Improve communication with customers

The Support team helped me integrate with the Spotify API going above and beyond to even write some code to help us with the integration.

Doesn't support Instagram Direct for Chatbots yet.

API Integrations for Chat Userflows

Landbot is an excellent tool for marketers seeking to increase their site conversion rate. There are many useful features and, compared with competitors, for a good cost-benefit.

It would be awesome if Landbot added a notification on the navigator tab when a message is sent. Also, we had some problems regarding fields that needed validation, like phone and email fields. For example, we found leads that put text on the phone field, like "My phone number is XXXXXXXXXX." A combo with masks plus validation will help a lot!

We increased our conversion rate to a high level. Currently, the channel with the highest volume of lead generation on our site is the Landbot chat. We needed an intuitive chatbot platform and found it in Landbot.

Landbot's Knowledge center is a valuable resource for your conversational chatbot development journey. With the help of API Documentation and SDK Support, you can get a good head start on your Conversational application development. Another best thing about this platform is its quality of customer support, whenever you get stuck with some concepts in your conversational app design or development you can always seek help from customer support.

I like pretty much everything about landbot. If this platform could support chatbot deployment on other social media channels like Telegram, Instagram, etc, that would be nice.

As a developer and a user of this platform for two years, I am so satisfied with this platform. This is a powerful no-code platform and with a little bit of knowledge and coding skills, anyone could build Powerful conversational Games or Apps as I did. I have developed more than 50 Plus chatbots for my clients so far on this platform. I have explored and researched a lot in this platform and developed a few concept complex Chatbot Apps like Anime Bot, Landbot Wordle, Rock-Paper-Scissors, Weather Bot, Landbot Link Tree, etc... in this platform so far. Some of them still live and are actively used in online campaigns

Landbot is both easy to use and powerful.

There is nothing that I can think about.

Landbot is a powerful no-code tool that supports a lot of native integrations and webhooks for API connections. It helps us build web standalones.

The ease at which you can create the 'bot' and integrate with other 3rd party applications - in particular Dialogflow.

Very little; the exporting of the design flow to Visio format would be a real benefit, and to have a bigger canvas size - but apart from that - a superb application

As a localised Cyber and IT Knowledge System (using English and Arabic); it is allowing the company to implement a subscription to this service for premium material

The visual flow for building a chatbot..

I can't think of anything that I dislike

Problems I solved with landbot is the automation of the entire customer service process by answering automatically all technical FAQ on how to operate my startup by the final user. The benefits are enormous as it enabled me to compensate a whole customer care department by one chatbot.

very useful and excellent for lead generation

nothing i can really think of; everything is good.

automatisation

Landbot is super versatile and intuitive, besides, has a very quick and professional staff that is always taking care of your needs.

Would be awesome to be available to export prototypes NLU into Alexa

They have a huge variety of integrations but what I like the most is they put the possibility of using the API WhatsApp in your hands in very easy three steps. This means our team has increased the ability to give better attention to our customers

Intuitive design, powerful. Amazing customer service helped me with some extra customisations that dramatically improved interactions

Extra js knowledge required for customisations of your not used to it

Improving interactions. Helping customers achieve positive outcomes

landbot is a very complete tool and very easy to use. In addition to the economic options that they offer us with their plans, they allow us to buy the plan that best suits our needs.

I really didn't dislike anything. It was very intuitive to learn how to use landbot and the whole process was very simple.

Currently landbot is helping me to better qualify the leads that are on the website of the company I work for.

The flow of how chatbot is being built is the best thing they did.

till now, nothing. I really liked it very much.

Building easy chatbots with seamless integrations.

The product...the way it works, the way the give you templates and how fast customer service gets back to you.

It was a little clunky to start using at first, but with a small amount of time it was easy.

connecting with customers when they vist my website and makes it easier than sending an email

I like the ease of development. Other platforms use Google Dialog flow which are not very intuitive. Landbot has their own built in development platform which are so very easy to use. And like I said, support staff is always available. Another great feature is that its available for both IoS and Andriod operating systems. Tools like Wasavi are available only in Andriod, so Landbot excels here.

There are three minor shortcomings: 1) In the BOT development, I wish there was a scroll bar available to move the flowcharts to the right. The available alternative is to press shift key and mouse and move the landscape around 2) I wish there was a feature like Auto arrange the flows as my flow had over 50 flow diagrams and I had to manually move them around 3) I also wish there were WhatsApp emoticons which can be inserted in my flows and messages (like smiley, yoga, shower emoticons etc.). Other than that, Landbot is a great tool, much better than other tools available in the market like Twilio, Wasavi etc.

I did not have any issues - I just had some questions in the features which I described above. Their staff is great and very responsive. The only suggestion is that since they are based out of Spain, for US customers, they are not available after 2:30 PM EST. Wish they have staff to support US business timings going forward, but thats a minor issue.

The interface is simple and rich! Its possible create amazing bots.

In my analysis, the interface would show more tips along the process.

I was looking for a solution to show the grades for my students. The choice was acceptable.

Quick time to market -> you do your bot in a short time; The testing time is very good as I can test it with 'real' users in a good time period. Good work!

I like everything about them. It's tricky to find out how to pass variables to landbot but support helped me within 1 hr

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