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Litmus Email Marketing Software logo
Litmus
Optimize Email Campaigns Instantly
4.6

( 382 )

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Litmus Reviews & Product Details

Litmus Overview
What is Litmus?

Litmus is a preferred email personalization, optimization, and collaboration software among marketers designed to maximize your ROI. From pre-send campaign development, testing, and AI-driven content recommendations Litmus can deliver the tools you need and help facilitate better creativity to ensure optimized content.

Company Litmus Software, Inc.
Year founded 2005
Company size 51-200 employees
Headquarters Cambridge, Massachusetts, United States
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Ask Questions about Litmus
What Litmus is best for?
How does Litmus compare to SendPulse?
What are the pros and cons of Litmus?
Litmus Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Litmus Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Litmus Media
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Litmus Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 29, 2026
Litmus Email Marketing Software logo
382 Litmus Reviews
4.6 out of 5
Enterprise (> 1000 emp.)
Jan 07, 2019
 Source
Overall Rating:
5.0
AS
Ankit S.
Manager, Marketing Operations & Services
Share
"Multi-device/client email testing in one place"
What do you like best about Litmus?

Accuracy of email testing previews as well as results available under a single page for multiple devices/clients. We have also been utilizing Litmus Analytics to track the email opens by devices/email clients etc.

What do you dislike about Litmus?

ESP integration only available in their enterprise level

What problems is Litmus solving and how is that benefiting you?

We have avoided lot of email accidents with the help of Litmus. It has also helped us prevent our emails from being delivered to the spam folder by testing and analyzing the email subject lines, body copy etc.

Enterprise (> 1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
4.5
JK
Juliette K.
Founder
Share
"Good User Experience"
What do you like best about Litmus?

I like that is is easy to use and it has very clear instructions.

What do you dislike about Litmus?

I don't think that my team needs to use every feature, we primrily use to test our emails and analyze results.

What problems is Litmus solving and how is that benefiting you?

It helps us track our emails and make sure everything is rendering well.

Enterprise (> 1000 emp.)
Dec 13, 2023
 Source
Overall Rating:
4.5
HK
Hallie K.
Founder
Share
"Nearly everything you need for email - all in one"
What do you like best about Litmus?

I like a lot about Litmus and their capabilities, but my team's favorite is the ability to check an email and how it renders on multiple different platforms/devices at once - helps us a ton with dark mode especially!

What do you dislike about Litmus?

Email analytics can sometimes be slightly confusing. I don't use it much as a personal user but my team has discussed that there is room for growth in this area for the Litmus platform.

What problems is Litmus solving and how is that benefiting you?

Helping us with dark mode issues, problems with Outlook, and being mobile first and mobile friendly. Huge help with those!

Mid Market (51-1000 emp.)
Oct 17, 2023
 Source
Overall Rating:
4.5
TC
Taylor C.
Founder
Share
"Great Verification Tool"
What do you like best about Litmus?

Litmus is great as a last line of defense in verifying your emails will render the way they need to across all the possible email clients.

What do you dislike about Litmus?

Sometimes load times can be a bit slow, but nothing major.

What problems is Litmus solving and how is that benefiting you?

It makes it easy to review dozens of email clients in one central place, and to share those test out with stakeholders.

Small Business (50 or fewer emp.)
Oct 17, 2023
 Source
Overall Rating:
4.5
DD
Danny D.
Founder
Share
"It’s the best for email."
What do you like best about Litmus?

It nails the workflow for developers. Love the builder tool to quickly debug

What do you dislike about Litmus?

Not interested in the email editor part. Just keep focusing on the testing part of things.

What problems is Litmus solving and how is that benefiting you?

Without litmus you can only assume if something looks right in other clients

Enterprise (> 1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
4.5
Jayla A. avatar
Jayla A.
Senior Marketing Manager
Share
"Litmus is a great Email marketing tool"
What do you like best about Litmus?

One of the biggest advantages of Litmus is its ability to streamline the email testing process. With Litmus, you can preview your emails on over 90 different email clients and devices, saving you time and effort. Additionally, the platform's integrations with other marketing tools make it easy to incorporate email marketing into your broader marketing strategy.

What do you dislike about Litmus?

While Litmus is an excellent tool for email marketing, it may not be the right fit for every business. The platform's pricing structure can be prohibitive for smaller businesses, and some users may find the user interface confusing or overwhelming. Additionally, some of the more advanced features may require technical expertise to fully utilize.

What problems is Litmus solving and how is that benefiting you?

Overall, Litmus offers a range of benefits for marketers looking to improve their email campaigns. By simplifying the email testing process, Litmus helps you ensure that your emails look great on all devices and email clients. The platform's integrations with other marketing tools also make it easy to incorporate email marketing into your broader marketing strategy.

Enterprise (> 1000 emp.)
Aug 03, 2023
 Source
Overall Rating:
4.5
GA
George A.
Founder
Share
"Control many facets of your e-mails with preview before they are distributed."
What do you like best about Litmus?

The code editing, visual and test is very good to be able to create emails for commercial and marketing purposes, customers can be selected to which you can take screenshot of the previous email before being assigned, you can handle up to 120 different options and very well-developed, for developers in the marketing area Litmus allows me to create a tracking with an analytical code managed directly from the platform, I have the option to generate statistics to visualize how emails are received and sent is another option that I love because I can take full control of the actions I perform. Through an ESP connection I can perform SPAM tests, this gives me more control over the emails I am designing. I can save, change names and even duplicate emails, so I don't have to rewrite them, the customization options of Litmus are very extensive, I love having control of what I'm doing within the program.

What do you dislike about Litmus?

Some minor details may be the programmer interface which is ambiguous and poorly worked, it seems a simple writer, the images in many opportunities do not load well especially with the drag and drop tool because if they are very heavy you have to reduce them in size so that the email can be loaded correctly. The support options are little explanatory I hope more support material to solve problems within the platform, little customization in the interface you always see the same thing at all times, it would be interesting to have more themes.

What problems is Litmus solving and how is that benefiting you?

We manage a lot of customer emails, we manage a lot of corporate social networks, so it is important to be able to answer the questions that they ask us within our organization, with Litmus we have managed to give these answers automatically, we have a large database that we upload to the platform to then be organized and send mass emails. We can provide all our users with previews of what the emails we are going to send look like. Design emails with images with previews for digital marketing campaigns and landing page emails reception.

Mid Market (51-1000 emp.)
Jul 31, 2023
 Source
Overall Rating:
4.5
KL
Krister L.
Founder
Share
"With Litmus, you can improve the design of your email campaigns."
What do you like best about Litmus?

Litmus design modules are very sophisticated and attractive, the email management using their templates makes me feel very pleased, you can even manage the modules and save them to be reused later. The design templates are well-structured, it is quite comfortable to program HTML or CSS language, it is a very versatile tool. Litmus also offers a lot of default templates, so if you want to save design time, it is very rewarding to use the ones they offer for you. It is also powerful email verification tool, you can handle up to 100 clients and the tests are extraordinary, in fact, you can organize emails by desktop, supporting Apple mail servers, Outlook, Thunderbird 60 among others.

What do you dislike about Litmus?

I would like more productivity and workflow integrations so far I have only integrated with Slack, but I would like to support other services that I use regularly. On some occasions the email test previews can take a while to load, it may be the internet connection, however I have checked this issue. Another point to consider is its price, the most basic plan costs much more than other similar services. The interface in future versions will hopefully be more intuitive, it has few customization options.

What problems is Litmus solving and how is that benefiting you?

We usually manage a large amount of customer emails, thanks to Litmus we can preview and test how the response email will look like to the target customer. We can generally make better decisions when testing our email campaigns, litmus is versatile allowing us to do all of this with just one click, cutting down on workflow and getting better results in our promotions. Litmus' corporate verification filters always guarantee that emails will reach the customer's destination, verifying ISP and device.

Enterprise (> 1000 emp.)
Jul 31, 2023
 Source
Overall Rating:
4.5
JN
Jordan N.
Store Manager
Share
"Revolutionised Emails Campaigns Practice"
What do you like best about Litmus?

*Ability to test pre sent emails. *Advanced checklists. *Real-time feedbacks and proofs. *Simplified sharing. *Right time delivery to right inboxes. *Perfect reporting and email analytics. *Multiple integrations .

What do you dislike about Litmus?

Not too bad but improvement on personalisation can make it better.

What problems is Litmus solving and how is that benefiting you?

We have streamlined our campaigns by ensuring quality emails to our clients across various platforms at right time.

Small Business (50 or fewer emp.)
Jul 27, 2023
 Source
Overall Rating:
4.5
JG
Jawad G.
Founder
Share
"Create, manage and view your emails on the Litmus platform."
What do you like best about Litmus?

Litmus is one of my favorite programs, as its email and online marketing features are some of the best I have tried. The content within Litmus is usually very dynamic, it also offers you a lot of reports where you can study the deliverability of the emails you are designing, it optimizes very well with the smartphone being able to use it anywhere, I would also like to point out the reporting and analysis capabilities that Litmus has you can tell that the group behind the program is doing things very well, the reports that are created are very customizable. Litmus always offers you tests before you go to send an email, you can even assign reviewers and perform SPAM mail tests, before sending an email it also offers previews, so you can see how it looks before sending it to all your customers.

What do you dislike about Litmus?

There is no version control in Litmus, in fact, currently I enter the program and do not know what version we are in, although I love the interface I think they can make it more modern, today the technology, artificial intelligence is advancing a lot, I hope for improvements in future updates. Another important fact for users who have not tried this type of service is that it can be expensive depending on the plan you hire, they also offer a free trial, I recommend using it before making a decision.

What problems is Litmus solving and how is that benefiting you?

Litmus is currently being successfully implemented in the marketing area of the company, in fact, with it, we have been able to develop a large email campaign, making our customers receive information about the new and sophisticated services we offer. Litmus has been a very important commercial ally, it has helped us to detect many errors in our email display, especially in the design area. Another great achievement has been the automation before using it we had a person who was in charge of answering and designing the emails manually, with this program we have been able to automate all these steps, saving time and saving a lot of money.