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Mailjet Logo
Mailjet
Effortless Email Marketing Automation
4.0
(151)
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Mailjet Reviews & Product Details

Mailjet Overview
What is Mailjet?

Mailjet’s impressive, multi-user collaboration features make it the preferred email tool for teams and agencies. The platform offers great pricing options that comes with simple automation workflows and extensive newsletter templates. Team members can be invited and assigned to specific roles and tasks; collaboration on emails can be done in real time; and data collection is efficient and accurate. Personalization tools for emails are robust and the platform guarantees that subscribers get your emails with its API and SMTP relay.

Company Mailjet SAS
Year founded 2010
Company size 51-200 employees
Headquarters Paris, France
Social Media
Mailjet Categories on Findstack
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Mailjet Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailjet Pros and Cons
Pros
  • Impressive multi-user collaboration feature
  • Affordable pricing options
  • Simple automation workflows
  • Great selection of newsletter templates
Cons
  • Segmentation options are limited
  • Automation conditions can be limiting
Mailjet Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Mailjet Media
Mailjet video thumbnail
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Mailjet Screenshots
Mailjet screenshot 1
Mailjet screenshot 2
Mailjet screenshot 3
Mailjet screenshot 4
Mailjet screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 20, 2025
Mailjet Logo
151 Mailjet Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Jan 05, 2017
 Source
Overall Rating:
4.0
SB
Sarah B.
Owner
Share
"Very useful"
What do you like best about Mailjet?

I like the easy interface, and time saving aspect of programmed campaigns

What do you dislike about Mailjet?

Sometimes there are problems with the design elements when using certain website browsers. I use Safari most of the time, but this doesn't work very well with Mailjet's interface so have to change to Firefox.

What problems is Mailjet solving and how is that benefiting you?

Time saving - benefit of programming a campaign

Small Business (50 or fewer emp.)
Oct 24, 2016
 Source
Overall Rating:
4.0
RC
Regis C.
Consultant Et Coach E Commerce
Share
"J'utilise et je conseil mailjet à tous mes clients"
What do you like best about Mailjet?

La première chose sur Mailjet c'est le prix, il permet de vraiment démarrer sans que cela coûte une fortune. Ensuite, il y a le sérieux technique de la plateforme et la qualité des statistiques fournies.

What do you dislike about Mailjet?

Pendant longtemps j'ai trouvé que le support technique était d'assez mauvaise qualité, il semble que ceci est un train de changer depuis quelques mois.

What problems is Mailjet solving and how is that benefiting you?

J'utilise mailjet à titre professionnel pour mes emailings mais aussi pour tous mes envois normaux. La plateforme permet un paramétrage précis des SPF et Dkim ce qui assure une très bonne délivrabilité des emails. J'ai essayé de passer directement par la plateforme de mon hébergeur, mais étant sur un serveur mutualisé j'étais trop souvent confronté à des problèmes de délivrabilité en particulier avec des clients très pointilleux. Mailjet à résolu une grosse partie des problèmes.

Small Business (50 or fewer emp.)
Sep 14, 2016
 Source
Overall Rating:
4.0
BZ
Benjamin Z.
Founding Partner
Share
"A Great Tool For Emailing Campains"
What do you like best about Mailjet?

I like the interface, which is clear and self explanatory. I also like the fact that it's possible to customize the html message with my own design and links. There is a very good information table with all the required codes such as unsubsribe... which is very useful (at least for the first email). Once the campaign is sent, it is easy to track what email were opened or not and by who. I am using the free plan and when I need, I can upgrade for just 1 month.

What do you dislike about Mailjet?

It was a bit hard to set up SPF and DKIM at the beginning, but I think it's more related to my hosting supplier. Otherwise, there is nothing I really dislike with this solution.

What problems is Mailjet solving and how is that benefiting you?

I started using Mailjet in a previous company, because I needed to have an SMTP server for the portable computers of the company. Otherwise, most people couldn't send emails from their PC without manually changing the SMTP parameters. It was really good for this. Then I used it to send emailing campaigns, which I still do now. I tried other solutions but I'm used to this one and I chose it for my new company: http://sartoriasapone.com It is simple and efficient and there is a free plan.

Small Business (50 or fewer emp.)
Mar 27, 2016
 Source
Overall Rating:
4.0
SS
Sazzad Hossain S.
Chief Operating Officer (C.O.O.)
Share
"Good email marketing application for startup businesses"
What do you like best about Mailjet?

Good email marketing solution works with Online based and SMTP Relay that easy to sending transactional emails to clients. For quick, reliable deliver-ability, Mailjet has REST API and Send API integrity. Very good and advanced contact list management. Easy to add/ remove the contact users. Very good subscribe and unsubscribe features. Built-in templates for start within hours. Easy to send and track the mailings. Supports responsive email template designs. Described documentations. User/ account verification system. The services are for companies that's why non company URL's / Email accounts cannot use the services. That's saves trust for sending email newsletters. Ability to add custom domains for sending and custom email address for email marketing.

What do you dislike about Mailjet?

Sometimes emails are received into Spam/ Junk folder after checking the spam rate/ score. For free accounts, daily email sending limits are 200 only. That's equal 6000 email sending limits for a month. Support tickets responding time is high. Have to wait for longer time to get reply from support desk.

What problems is Mailjet solving and how is that benefiting you?

Sending email marketing to clients and subscribers. Sending Transactional Email as like invoice or payment reminders. Tracking email delivery reports and click through reports. Opt-in and Opt-out the subscriber easily. Sending customized emails via SMTP or API. Custom domain name and email address adding availability.

Small Business (50 or fewer emp.)
Mar 14, 2015
 Source
Overall Rating:
4.0
GM
Glenn M.
Owner
Share
"Simple low cost email newsletters"
What do you like best about Mailjet?

Mostly the affordable price. We have a weekly list of over 30,000 users, so by comparison to other services, we save hundreds every month on our distribution.

What do you dislike about Mailjet?

I wish it had a bit more reporting, but I understand there are reasons for the cost savings.

What problems is Mailjet solving and how is that benefiting you?

Cost savings while still continuing frequent communication with our newsletter list.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
4.0
MC
Martin C.
Concepteur Développeur Front End
Share
"Easy integration and lots of features"
What do you like best about Mailjet?

The integration of their interface of email's creation in our solution. Very easy to use. Management of accounts. Stats API !

What do you dislike about Mailjet?

The limitation of the interface of email's creation for our power users.

What problems is Mailjet solving and how is that benefiting you?

Manage data collection, data processing and communication in one backoffice with no exports.

Small Business (50 or fewer emp.)
Nov 18, 2013
 Source
Overall Rating:
4.0
LG
Loïc G.
Founder
Share
"Simple and efficient"
What do you like best about Mailjet?

Really easy to use. SMTP protocol, and API (provided with different libs for many languages and platforms)

What do you dislike about Mailjet?

The fact that I can't unlock bounced addresses by myself (always requires contacting the support team).

What problems is Mailjet solving and how is that benefiting you?

Sending a lot of transactionnal emails, everyday. With Mailjet I can see wether my emails are properly sent (or not, and why).

Small Business (50 or fewer emp.)
May 16, 2023
 Source
Overall Rating:
3.5
SG
Sujith G.
Founder
Share
"Nice email marketing platform"
What do you like best about Mailjet?

Email marketing interface was great and we used it

What do you dislike about Mailjet?

I dint find a dislike. It was like all other platform. But the price was high

What problems is Mailjet solving and how is that benefiting you?

It is usefull to send bulk mails to clients

Small Business (50 or fewer emp.)
May 10, 2023
 Source
Overall Rating:
3.5
CL
Claire L.
Founder
Share
"Simple, easy and effective"
What do you like best about Mailjet?

Easy and very useful emailing platform for marketing.

What do you dislike about Mailjet?

The application is a bit limited compared to other mailing tools

What problems is Mailjet solving and how is that benefiting you?

Save time to create templates and send emails to our database.

Small Business (50 or fewer emp.)
May 30, 2022
 Source
Overall Rating:
3.5
Nalini R. avatar
Nalini R.
Digital Marketing Expert
Share
"Mailjet is easy to setup and use with some premium feature with free trial"
What do you like best about Mailjet?

Analytics report of the campaign Contact list builder Dynamic email content supoorted

What do you dislike about Mailjet?

Smtp setup required User interface sometime stuck while working on contacts

What problems is Mailjet solving and how is that benefiting you?

Mailjet allows me to send and schedule emails to all my site users. I use mailjet to convey some important messages to my users.

Small Business (50 or fewer emp.)
Oct 22, 2021
 Source
Overall Rating:
3.5
DA
Deepika A.
Digital Marketer
Share
"Good option for email marketing beginners"
What do you like best about Mailjet?

The best part of this tool is that they are providing a free package where we can try learning email marketing and even work when we have limited client data. They provide basic statistics so we know how our emails our working. Moreover, the paid plans are also affordable than other tools and provides all the required functionalities such as ab testing and data filters. Must recommend if you want to try email marketing as a beginner.

What do you dislike about Mailjet?

They doesn't have dynamic landing pages option which I think they must include for successful email marketing campaigns.

What problems is Mailjet solving and how is that benefiting you?

For those who are not fully aware of email marketing, they can't invest in very expensive tools. Mailjet offers a free version which 200 mails per day which is great for beginner marketers.

Small Business (50 or fewer emp.)
Mar 24, 2021
 Source
Overall Rating:
3.5
HS
Harun Raşit S.
Student
Share
"Mailjet"
What do you like best about Mailjet?

prices is good for per mails in market. Mailjet have good automate tools. You can easly create templates.

What do you dislike about Mailjet?

Mail editor not have auto saver. customer service is not good. Not enough fonts in Mailjet.

What problems is Mailjet solving and how is that benefiting you?

With mailjet i create and mail templates and send to my mail subscribers easy.

Small Business (50 or fewer emp.)
Oct 28, 2018
 Source
Overall Rating:
3.5
BA
Boris A.
Ceo
Share
"Great Mail marketing platform"
What do you like best about Mailjet?

Mailjet provides all the instruments for creating mail marketing campaigns. The pricing is very flexible and competitive which makes the platform accessible for everyone. It also has a very user-friendly interface allows interacting with UI very easy. The email creation editor is very powerful and has many elements and templates which you can use in one click. After the campaign is sent you can follow your results with a user-friendly interface inside the statistics section.

What do you dislike about Mailjet?

After providing the proofs of ownership of your domain MailJet keeps a limitation on your account connected to mail sending at a time (1000 emails per hour). Another case is that you are not able to send emails to the people in their timezone they do not give you any control for this scenario.

What problems is Mailjet solving and how is that benefiting you?

We are constantly sending marketing email campaign to our users with fresh news, updates, use cases, etc. All this work can be easily done with MailJet. MailJet provides all the tools which make this process very fast and time-saving. It also has good features like segmentation which is very useful for sending a targeted campaign to the group of people which will increase the engagement.

Mid Market (51-1000 emp.)
May 15, 2016
 Source
Overall Rating:
3.5
PG
Prateek G.
Web Designer
Share
"For small startups, its a good email marketing strategy(6000 free mails)"
What do you like best about Mailjet?

1. It has a good and advanced contact list management. It's quite easy to add and remove the users from the contact list. 2. Responsive email template designs are also good. 3. Tracking the email is also quite easy, and I love their UI. 4. The service is also quite fast. 5. When I started with mailjet, I loved their documentation, its quite clear and easy to understand.

What do you dislike about Mailjet?

1. The ability to send only 200 free emails per day, I think it should have been 6000 a month, send it in a day to as per you convenience. 2. I have seen sometimes that sometimes the mail being received in the spam folder.

What problems is Mailjet solving and how is that benefiting you?

We have a startup, and the very first thing needed to reach out to clients with new features introduced and to reach new clients is marketing through email, mailjet is helping me do that very well. Our target users pipulation currently is not very big, so 6000 mails are enough for us. Looking forward to upgrade our membership as the clients increases.

Small Business (50 or fewer emp.)
Mar 04, 2023
 Source
Overall Rating:
3.0
RS
Raffael S.
Ceo
Share
"Good ESP, but inadequate service if you are on smaller plans"
What do you like best about Mailjet?

Easy to use and reasonably priced. They offer plans with less than 50000 emails per month.

What do you dislike about Mailjet?

The service is horrid. If you have a critical issue, there is no way to contact support other than tickets, which take up to 24 hours to reply. I tried upgrading to a monthly premium plan in order to get better support, but since I am on a yearly plan, this was not possible. I would have to buy the premium plan for the entire year. Meanwhile, our email service is down.

What problems is Mailjet solving and how is that benefiting you?

Sending out transactional emails

Enterprise (> 1000 emp.)
Mar 10, 2014
 Source
Overall Rating:
3.0
Tapan J. avatar
Tapan J.
Associate Analytics Director At Group M
Share
"Real time emails made easy"
What do you like best about Mailjet?

An interesting feature is its emphasis on email security. The service offers dedicated IP addresses to send your email for silver account holders. In addition, the ReturnPath tool provides you with a real-time status update.One can also choose to send the campaign to select users or an entire domain. For example, you could choose to send the campaign to the entire yahoo domain or select contacts from your address book.

What do you dislike about Mailjet?

Nothing to dislike really. Easy to set up and configure.

What problems is Mailjet solving and how is that benefiting you?

We can manage both bulk and transactional emailing.The added-value also resides in the real time reporting tool that reveals to be a very convenient way to monitor and optimize the campaigns.

Small Business (50 or fewer emp.)
Apr 29, 2020
 Source
Overall Rating:
2.5
MG
Matt G.
Director Of Customer Success
Share
"Works, okay to create emails, only has servers in France which creates issues in North America"
What do you like best about Mailjet?

List management, webhooks, email creation/design, hands-on customer success team.

What do you dislike about Mailjet?

The French-based IPs have been causing us deliverability issues lately. Less hands-on and slower to reply since Mailgun Acquisition.

What problems is Mailjet solving and how is that benefiting you?

We have to send and manage large email lists for a newsletter to consumers. Mailjet helps keep us out of spam and makes it easy for marketing to produce the newsletters. As well, we use the API for system emails and it works well.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
1.0
NB
Nara B.
Ceo And Co Founder
Share
"Not worth it"
What do you like best about Mailjet?

I like it that is linked to Mailgun, another service that I use.

What do you dislike about Mailjet?

I find it challenging to use your mail services because it's complex, leading to multiple newsletters being sent to the same contacts. While I'm currently on a free plan to test their services, I'm hesitant to upgrade. Managing the contact list seems difficult, and there's a risk of annoying recipients by sending emails multiple times. It would be beneficial for their service to learn from platforms like Mailchimp in terms of contact management. So far, Mailjet has been the least effective in this regard.

What problems is Mailjet solving and how is that benefiting you?

I'm not happy with their services.

Small Business (50 or fewer emp.)
Aug 08, 2022
 Source
Overall Rating:
1.0
Raphael F. avatar
Raphael F.
Co Founder & Ceo
Share
"Slow tool and horrible UX"
What do you like best about Mailjet?

We introduced it because it's GDPR conform

What do you dislike about Mailjet?

The UX is unintuitive and the tool is slow. The worst thing is you get logged out every couple of hours and to log in, you need to enter a Captcha.

What problems is Mailjet solving and how is that benefiting you?

Sending emails to customers

Small Business (50 or fewer emp.)
Dec 06, 2021
 Source
Overall Rating:
1.0
CM (Christian M. avatar
Cm (Christian M.
Secretary General
Share
"Overpriced value deterioration"
What do you like best about Mailjet?

Mailjet was an amazing solution but ever since they have been bought their pricing has tripled and the service gone down

What do you dislike about Mailjet?

Pricing has gone through the roof - they are now the most expensive in the market with average service. this was fine with competitive prices

What problems is Mailjet solving and how is that benefiting you?

currently, we are in the process of looking for alternatives - despite that we have been a client ever since they started

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