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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 12, 2026
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
EF
Emily F.
Co Founder
Share
"Easy to use, great simple way to send out email chains"
What do you like best about Mailshake?

I love how easy it is to set up rules for different email chains, and track the open and bounce rates.

What do you dislike about Mailshake?

Nothing - it's been great so far. We love mailshake.

What problems is Mailshake solving and how is that benefiting you?

Mailshake has given us a way to send out many emails and make them look personalized and professional. It saves our reps a ton of time.

Small Business (50 or fewer emp.)
Jul 06, 2018
 Source
Overall Rating:
5.0
Fletcher R. avatar
Fletcher R.
Partner
Share
"I'm in love with Mailshake"
What do you like best about Mailshake?

Mailshake is amazing. We are using it for outbound email and getting outstanding open rates and reply rates. We also use it for emails to users during the trial period of the product - I love how it automatically pauses people when they have replied to a message. The link tracking that points to a subdomain is an amazing feature too.

What do you dislike about Mailshake?

I wish that it would pause not just drips but also new emails when someone replied. I also wish it was easier to pause all the contacts at one company and generally manage outbound to different contacts at one company.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is our go-to tool for outbound cold email as well as converting trial customers down the funnel.

Small Business (50 or fewer emp.)
Dec 20, 2017
 Source
Overall Rating:
5.0
GE
Gareth E.
Managing Director
Share
"Mailshake - Just works"
What do you like best about Mailshake?

Ease of use, multi-user access, great reporting and interface. It is very easy to use and train staff in the software. The whole design is simple, extremely friendly with all the tools I need. Most important is the deliverability and open rates on email. A lot of this is down to the quality of the list, but I have no issues as it connects directly to my legit google business account to send.

What do you dislike about Mailshake?

About the platform, really hard pressed to find anything, I think the limitations and price are very fair. Being very nitpicky, I would like to see some pre-formatted campaign reporting or summary notifications in the future, and further integration with other platforms.

What problems is Mailshake solving and how is that benefiting you?

Being able to schedule and automate sequences in other time zones is huge. Absolute godsend software. It completely takes the pain away from my team having to worry about the delivery method. We can very quickly build an outreach project or re-engagement with this tool.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cold Emailing On Autopilot"
What do you like best about Mailshake?

The best thing I like is that it's very easy to use and easy to connect your Gmail Accounts

What do you dislike about Mailshake?

not much really. Maybe find more targeted cold leads. Not able to connect other email providers.

What problems is Mailshake solving and how is that benefiting you?

In my business I'm always looking for fresh leads to serve to. With MailShake has made it easy

Small Business (50 or fewer emp.)
Sep 28, 2017
 Source
Overall Rating:
5.0
MB
Matt B.
Co Founder
Share
"Great solution for cold emails"
What do you like best about Mailshake?

Very easy to use. Good content regarding best practices.

What do you dislike about Mailshake?

Analytics could be better, some limitations in the email cadences you can create.

What problems is Mailshake solving and how is that benefiting you?

Using it for efficient outreach to prospects

Small Business (50 or fewer emp.)
Sep 27, 2017
 Source
Overall Rating:
5.0
Thomas O. avatar
Thomas O.
Consultant
Share
"The most flexible autoresponder"
What do you like best about Mailshake?

Easy upload of lists and easy editing of emails.

What do you dislike about Mailshake?

Inability to edit lists once uploaded but the workaround is to edit the source list and upload it again.

What problems is Mailshake solving and how is that benefiting you?

Autoresponders are great tools for any business as they can save a huge amount of time and effort.

Small Business (50 or fewer emp.)
Jul 25, 2017
 Source
Overall Rating:
5.0
David L. avatar
David L.
Owner
Share
"Best all around cold email tool"
What do you like best about Mailshake?

For the price, this is the fastest webtool to inbox... be up and running in only a few minutes

What do you dislike about Mailshake?

The scheduling tool could use a bit more work.. but it is VERY powerful once you understand it

What problems is Mailshake solving and how is that benefiting you?

Getting new customers! I generate new leads every day

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
4.5
AE
Ayrton E.
Founder
Share
"Simple and effective email marketing tool"
What do you like best about Mailshake?

Easy to get started and use, high deliverability, and great customer support team

What do you dislike about Mailshake?

Limited analytics, you can't create bespoke emailo sequences based on an action (e.g. a click) and you can't upload lists for bulk deletion

What problems is Mailshake solving and how is that benefiting you?

Email marketing to prospects in a way that gives us some data on engagement metrics, and gives us a simple, all-in-one platform to manage lists and campaigns

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
4.5
CJ
Costikyan J.
Founder
Share
"Automation is a big time saver"
What do you like best about Mailshake?

The ability to create a custom automation. The customer support to help set-up the initial campaign was also excellent.

What do you dislike about Mailshake?

I would like the customization of email campaigns to be a bit easier. It would be nice not to have to scroll through all the names.

What problems is Mailshake solving and how is that benefiting you?

Automation of follow up

Small Business (50 or fewer emp.)
Nov 01, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing Customer Service and Help!"
What do you like best about Mailshake?

The platform itself is easy to use and intuative, but the best thing is the customer service! The team are always willing to help me out with clear screenshots to find relevant items on the platform. I really appreciate this type of customer service as it makes me want to continue using the platform!

What do you dislike about Mailshake?

Clearer reports would be ideal, but to be honest, they're fully comprehensive currently. It would also be great to have a feature that other memebers of my team can access the reports without accessing the sequences.

What problems is Mailshake solving and how is that benefiting you?

Helps to send higher number of emails to targeting audiences.