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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What Mailshake is best for?
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 25, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jun 28, 2021
 Source
Overall Rating:
4.5
Gamidu W. avatar
Gamidu W.
Accounting Bookkeeper
Share
"Best tool for cold calling emails!"
What do you like best about Mailshake?

Features to automate email sequences and lead catcher are great.

What do you dislike about Mailshake?

They can provide more options to find new prospects compared to its competitors.

What problems is Mailshake solving and how is that benefiting you?

We use Mailshake to reach out to new prospects via email. Basically, cold calling emails.

Small Business (50 or fewer emp.)
Jun 14, 2021
 Source
Overall Rating:
4.5
JP
Jakob P.
Ceo
Share
"Cold Email King loves Mailshake"
What do you like best about Mailshake?

Very easy and simple to use A lot of beneficial features Perfect for outreach campaigns

What do you dislike about Mailshake?

I'd say the dashboard can get a little bit overwhelming to look at when you're starting out but besides that, I have 0 complaints.

What problems is Mailshake solving and how is that benefiting you?

Cold email outreach, simple campaign setups.

Small Business (50 or fewer emp.)
Apr 07, 2021
 Source
Overall Rating:
4.5
HV
Hellen V.
Founder
Share
"A warmer touch to cold outreach"
What do you like best about Mailshake?

As far as the tool goes, the ability to personalize emails individually with a template as a starting point. I do have to mention their incredible Support and Success teams, though - really love how quick to action and helpful they are.

What do you dislike about Mailshake?

I experienced a minor bug with their sequences - it did not send for a few days even after being toggled as active. I don't know how often this happens to other users, but it was a mild inconvenience.

What problems is Mailshake solving and how is that benefiting you?

I am making cold emailing more personalized and therefore personable - sending manual emails was a nightmare, but so was sending automated emails with no human touch. Mailshake provides me with a solution that has the best of both approaches.

Small Business (50 or fewer emp.)
Apr 03, 2021
 Source
Overall Rating:
4.5
JL
Johnny L.
Ceo
Share
"Easiest cold email solution out there. Just works."
What do you like best about Mailshake?

Ease of use. All very inuitive and easy to set up. Once finished, forget about it and focus on the results.

What do you dislike about Mailshake?

I have nothing on the downside. It ticks all my boxes.

What problems is Mailshake solving and how is that benefiting you?

B2B email outreach. It works on scale, and allows you to get a foot in the door.

Small Business (50 or fewer emp.)
Mar 02, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great statistics for me"
What do you like best about Mailshake?

Analytics on emails, verification process.

What do you dislike about Mailshake?

Would love more suggestions on number of emails sent per day, etc.

What problems is Mailshake solving and how is that benefiting you?

I have statistics and verified emails, and it helps me a lot.

Small Business (50 or fewer emp.)
Mar 01, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Makes my life a lot easier"
What do you like best about Mailshake?

It's simple but works really well. Makes it really easy to send outreach campaigns.

What do you dislike about Mailshake?

There aren't any downsides that I've found.

What problems is Mailshake solving and how is that benefiting you?

It has saved me a lot of time when it comes to sending emails. This means I can spend more time on the important things.

Small Business (50 or fewer emp.)
Feb 04, 2021
 Source
Overall Rating:
4.5
AB
Alex B.
Managing Director
Share
"An essential tool for small marketing teams"
What do you like best about Mailshake?

I like how easy and reliable mailshake is. It is very easy to learn and onboard staff and once it's set up almost anyone can log in and start creating campaigns.

What do you dislike about Mailshake?

The design was just ok, but with the 2.0 coming online that has really been fixed.

What problems is Mailshake solving and how is that benefiting you?

As a small start-up, we have really ramped up our outreach and cultivation by allowing us to prioritize, follow up, and track leads efficiently. We found that what took 2 full time people in the past can be boiled down to about 4 hours of work to set up and a few hours a week managing.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
4.5
CT
Connor T.
I
Share
"Solid Mass Mailing system"
What do you like best about Mailshake?

Ease of use. It's simple, quick, and has decent tracking mechanics.

What do you dislike about Mailshake?

Sometimes the tracker doesn't count opened emails correctly, and the formatting of signature lines can get a bit too far spaced out.

What problems is Mailshake solving and how is that benefiting you?

Sending mass emails. It saves time, automates the entire process, and does a better job of getting fewer bouncebacks.

Small Business (50 or fewer emp.)
Jan 09, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Mailshake works well"
What do you like best about Mailshake?

The personalization feature is really good. The email recipient can almost never tell that he/she received an email via an automated system.

What do you dislike about Mailshake?

Nothing yet. I only wish the price was a bit more competitive.

What problems is Mailshake solving and how is that benefiting you?

I tried the tool almost 2 years to reach out to cold contacts from LinkedIn. I got quite a few responses so it was very encouraging.

Small Business (50 or fewer emp.)
Jan 08, 2021
 Source
Overall Rating:
4.5
IT
Ian T.
Founder
Share
"Your control centre"
What do you like best about Mailshake?

There are numerous aspects that I like about Mailshake. Firstly the interface is clean, modern, and intuitive. The system itself is easy to learn and guides you step by step so you can't mess things up. The Campaign tab shows your sending calendar, sequences and their responses, and your overall responses for the whole sequence. Helpdesk support is responsive and very helpful. If you are new to cold email, then Mailshake's onboarding is excellent. There are 3 separate weekly live webinars on onboarding, deliverability training, and campaign Q&A, where you can ask any question to the Mailshake team. In addition to this, there are several summary courses and blog guides to learn more about cold emailing and how to get the best from Mailshake.

What do you dislike about Mailshake?

The only obvious gap for me, and it's a small one, is that I would like to set separate calendar settings to allow email sending at different times of the day for campaigns in different time zones.

What problems is Mailshake solving and how is that benefiting you?

Cold email outreach for my lead generation services. It automates and schedules email sequences and notifies me when I have a reply. Automatically manages unsubscribes and leads won or lost.