ManyChat background blur-sm
ManyChat Logo
ManyChat
Automated Messaging Made Easy
4.6

( 142 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

ManyChat Reviews & Product Details

ManyChat Overview
What is ManyChat?

ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers. 

Company ManyChat, Inc.
Year founded 2015
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
ManyChat Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about ManyChat
What ManyChat is best for?
How does ManyChat compare to Zoho SalesIQ?
What are the pros and cons of ManyChat?
ManyChat Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
ManyChat Features
Agent Collaboration
Agent Performance Analytics
Audio and Video Chat
Automated Responses
CRM Integration
Canned Responses
Chat Encryption
Chat History
Chat Routing
Chat Tags
Chat Transcripts
Chat Transfer
Chatbot Integration
Co-Browsing
Custom Branding
Customizable Chat Widgets
Email Integration
Feedback Collection
File Sharing
Mobile Compatibility
Multi-language Support
Offline Messaging
Proactive Chat Invitations
Queue Management
Real-Time Chat
Social Media Integration
Typing Indicators
Visitor Analytics
Visitor Information Dashboard
Visitor Tracking
ManyChat Media
ManyChat video thumbnail
ManyChat 0
ManyChat 1
ManyChat 2
ManyChat 3
ManyChat - ManyChat Homepage
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 30, 2025
ManyChat Logo
142 ManyChat Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 20, 2020
 Source
Overall Rating:
5.0
Anna Andrea M. avatar
Anna Andrea M.
Event Producer
Share
"The Most User Friendly Tool for Building Chatbots"
What do you like best about ManyChat?

I like the flow builder, all the options of messages. Loved when they added conditioning and smart delays. Makes it easy to build.

What do you dislike about ManyChat?

For now only that we can't add SMS from different countries, we have to pick only one...

What problems is ManyChat solving and how is that benefiting you?

Helping automate processes, deliver lead magnets, and course info, it's so helpful for reminders too. We have increased our engagement and attendance rates.

Small Business (50 or fewer emp.)
Jul 16, 2020
 Source
Overall Rating:
5.0
Johnny K. avatar
Johnny K.
Director
Share
"Manychat is the most user friendly tool to build Chatbots. Period."
What do you like best about ManyChat?

The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing.

What do you dislike about ManyChat?

The conditional blocks could use a bit UX work. The view of conditional blocks in the flow builder is good, but the side-bar options are a bit clunky and doesn't pre-populate with already created values. It would also be valuable to be able to send data out of Manychat more easily for analytic purposes. No ability to download .csv data is a bit painful. This means any data you want has to use Google Sheets. Not great multi-language support. Also our target is focused in Myanmar and so SMS is not supported.

What problems is ManyChat solving and how is that benefiting you?

Manychat helps us build chatbot solutions for Financial Literacy in Southeast Asia where where a fast growing percentage of new users are leapfrogging traditional technologies and going strait to chat and facebook messenger. Manychat allows us to quickly spin up solutions for educating users in our market without needing the typical long tech build cycle. We also are meeting our users where they already are which is Facebook.

Small Business (50 or fewer emp.)
Jun 13, 2020
 Source
Overall Rating:
5.0
EM
Eliseu M.
Founder
Share
"Nice step into the future of communication"
What do you like best about ManyChat?

Is a very easy to understand app. Very powerful. And integrates very well with Facebook. The free version is very good and I am very much decided to go Pro in the near future.

What do you dislike about ManyChat?

I would like have more features, but I believe that ManyChat will keep growing. So I am comfortable on waiting. SMS and email marketing are still not available in Portugal...

What problems is ManyChat solving and how is that benefiting you?

I am capturing leads more easily. And I am showing my audience that I am very technologically advanced what is good for my reputation.

Small Business (50 or fewer emp.)
Jun 04, 2020
 Source
Overall Rating:
5.0
CH
Chris H.
Founder
Share
"Must have in your digital marketing toolbox"
What do you like best about ManyChat?

In digital marketing it is pointless trying to force your customers to interact with you exactly how you want them to. ManyChat provides the perfect option for Facebook marketing whether you run Facebook Ads or simple want to give customers a simple to reach you. The automated chat routines make it easy to get a conversation started, even when you are not available.

What do you dislike about ManyChat?

Nothing really. There is plenty of content online for those who want to self learn and you can always find an agency willing to help if you need it.

What problems is ManyChat solving and how is that benefiting you?

We are capturing leads on autopilot and turning these leads into customers!

Small Business (50 or fewer emp.)
Jun 01, 2020
 Source
Overall Rating:
5.0
Meiko S. P. avatar
Meiko S. P.
Strategic Communications Specialist
Share
"Recession-Proof Your Business with Automation"
What do you like best about ManyChat?

Pandemic or not, you can keep the lights on and food on your table by automating your business with ManyChat. I personally use the Double O Method. By Optimizing my FB Page, I Organically receive leads into my ManyChat Sequence. This is automation on auto-pilot. It's a no-brainer. Everybody should be doing this.

What do you dislike about ManyChat?

ManyChat is constantly upgrading its services, so you have to keep up or you'll get left behind.

What problems is ManyChat solving and how is that benefiting you?

I am solving the problem of getting leads organically. I have gotten leads with my Double O Method.

Small Business (50 or fewer emp.)
May 29, 2020
 Source
Overall Rating:
5.0
Ion G. avatar
Ion G.
Founder
Share
"One of the best marketing tools today!"
What do you like best about ManyChat?

I like the support team, always new updates and new futures to convert your subscribers to real costumers.

What do you dislike about ManyChat?

The Facebook Policy, which always confuses the good development of the application.

What problems is ManyChat solving and how is that benefiting you?

Less const for my Marketing budget and after every campaign I have a list of subscribers with whom I can work in the future!

Small Business (50 or fewer emp.)
May 27, 2020
 Source
Overall Rating:
5.0
MS
Michelle Barnum S.
Founder
Share
"ManyChat changed mine and thousands of my customers' lives!"
What do you like best about ManyChat?

You don't have to be a developer to use ManyChat. It was created for business owners to quickly setup and optimize chat bots. And while you can do VERY advanced things with ManyChat - you don't have to be advanced to use it.

What do you dislike about ManyChat?

Like any platform sometimes you can get into overwhelm on how to do what needs to be done.

What problems is ManyChat solving and how is that benefiting you?

I teach Amazon sellers how to launch, rank, and harvest reviews for their Amazon listings. I've personally launched thousands of Amazon products with ManyChat and have trained thousands of Amazon sellers how to use it as well.

Small Business (50 or fewer emp.)
May 20, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"New Home Owner's Program"
What do you like best about ManyChat?

Convenience of having artificial intelligence respond 24/7.

What do you dislike about ManyChat?

The delay in having the responder's information show up in email notification.

What problems is ManyChat solving and how is that benefiting you?

ManyChat is a game-changer in how I get clients. Most people don't seen to mind providing information when prompted.

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
Ben B. avatar
Ben B.
Senior Configuration Analyst | Business Systems Analyst
Share
"A+ Software and Support"
What do you like best about ManyChat?

Hugely robust software with regular updates. Great support most of the time. Very open to input and suggestions from the user base.

What do you dislike about ManyChat?

Rare bugs where elements don't copy when copying bots to a new account. Sometimes takes multiple tries to get satisfactory support.

What problems is ManyChat solving and how is that benefiting you?

Marketing automation.

Small Business (50 or fewer emp.)
May 05, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The virtual facade of your business"
What do you like best about ManyChat?

It is integrated with facebook messenger

What do you dislike about ManyChat?

The payment scheme, Ive been trying to avail the pro and my card keeps declining.

What problems is ManyChat solving and how is that benefiting you?

I used ads to spread businesses with a send message CTA, then when clients sends a message automatically, bots are already there to answer, letting my client experience the virtual accommodation of the company.