ManyChat Reviews: 4.6/5 — Highly Rated

The ability to manage client profiles easily to adjust what messages they're receiving. This allowed me to increase customer satisfaction and customer service efforts.

In my time using this product, there is nothing I dislike about the product.

Manychat allowed me to have realtime conversations and offer customer service quicker to customers on a social media platform they're already engaged with. The benefits have been better client satisfaction and faster response time.

I like best that Mikeal and the team are great at listening to the community of ManyChat users and building new features to make it work even better for us.

It could have more robust error handling. But it's really not too much of a big deal and on par with other marketing automation tools I've used.

Growing sales for e-commerce companies whilst reducing their customer service costs.

Manychat has allowed me to generate subscribers for my web page in a very simple way. This software has a totally free trial demo.. Do not ask for bank data for your test and in simple click you can get to have a robot that generates free subscribers. Totally cool.

You have to take a little care in the type of subscriber you want to capture because the bot still do not have the intelligence to detect this.

Every time someone starts a chat with their page in Messenger becomes a subscriber and this is very useful when capturing new customers.

It has many features that give the flexibility to build a chatbot exactly how we need. Easy to use visual flow builder. An excellent part that I like is that we can create templates and reuse them.

One problem that I face is sometimes, the live chatbot faces some issues due to issues in Facebook Messenger API, like the button is not showing or not working, delays in messages, etc.

Automating the Facebook Messenger chat with keywords, which helps lead generation, lead nurturing eventually helps in conversion. It also acts as customer support.

One of the best things I liked about Manychat is that it can connect with the GPT API. This integration helps us improve our chatbot's responses to user questions about your business. With the GPT API, we can provide clear and helpful answers to customers when they ask about your products or services.

As Such, I have not found any drawback of manychat but I hope manychat developer will provide a full website widget without using interfacing platform like facebook messanger

Manychat helps to automate replies related to my business queries asked by users. manychat with GPT API even make it more effective and to the point replies to the user for their queries. So that I do not have to monitor it all the time

The flow for the tool is fairly simple, to setup a reasonably complex chat flow without a huge learning curve. You can take advantage of many built in features to make your chat bot do exactly what you want.

There are some strange restrictions in the flow layout and how you can reuse certain flows. I would be cautious about setting up templates for later use, it may not turn out the way you would like.

I use ManyChat as a Facebook chat bot to try and pull customers into my sales funnel. The better the product, the better this technique seems to work.

1- Best messaging bot I have ever used. 2- Very easy to use. 3- Beautiful UI 4- Rich with features

there are a few limitations: 1- you can only pause automation for 30 minutes each time you click on it. 2- can't toggle customers in live chat. 3- can't see all text in the custom fields unless you copy text and display it in another application.

Managing customers and offering products were amazing

I like the way they support your business

The cumbersome way to download audience data

We have launched several campaigns for activism and with manychat we have been able to structure our campaigns in the best possible way, exploiting the full potential of digital activism.

It's a very powerful tool when set up right. It is very quick and easy for the customer so helped improve our conversions! They also offer it for free to begin with. Adding payment when upgrading was very quick and easy.

It isn't the easiest software to get started with - took me a while to find my feet, where i normally pick things up pretty quickly and have worked with others before that were very easy to set up.

Data capture and different ways to get customers to the people they want to talk to/ about. We also used it for a social giveaway comp and give people the chance to enter again by submitting an email address. it was a very nice flow for them once set up.

The flow feature that allows me to connect chatbots to Customers.

How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow.

The automation aspect of getting customers to click on my FB ads and enter my giveaways.

What we like the most is the fact that communication is persistent, that is, if we are not present when the user wants to chat, we do not lose their contact information. We also like the ease of designing conversation flows.

What we do not like is that the user must use a Facebook account to communicate with us.

Automatically lead our users to pages with relevant information according to their choice (menus and keywords that activate responses).

I liked the low learning curve as well as it's ease of use. It makes communicating with customers easy peasy. Would definitely recommend

They change the look on occasion. I don't like change

Customer communication and an easy way to measure roi

Manychat is the easiest messenger bot right now. You can use this bot without any technical skills for basic purpose and they also provided tutorial to use it. The most important thing that's make ManyChat is the best platform is, you even can create amazing bot with free plan. With free plan you can create the entire bot and can use almost everything inside your dashboard.

There is have limitations to use ManyChat due to Facebook regulations.

ManyChat make me easy to communicate with my audience and can solved easy task on my Facebook page.

It is good time response our guest when they visit our page online. Messenger will reply them and notice me. Then I will be at the position.

Not for now. it is good enough to run the business. But still learn the tools how to use it.

As I mentioned , it is good for our business talk with our guset when they are first contact. And they know we are responsing them.

Since our agency is focused in providing marketing solutions for small business, ManyChat (even in its free versions) help us delivery great services to our clients.

I believe that it could have some business manager or agencies panel, in order to for a better account management.

Manychat helped us develop simple lead generation and customer service solutions.

It is really very easy and wow's my clients with what I can put together for them in such a customized way. I use ManyChat on virtually every client campaign I create.

There's not a lot to dislike. I sometimes publish growth widgets and forget that I need to also go in and also make them active too.

It's too hard and complicated to try and create automated chatbot conversations from my ads and posts through Facebook. ManyChat makes it super easy and has way more tools to work with than I can even find or understand directly on Facebook.

Loads of features, they take care of bugs really fast if they find any, and they constantly progress and improve.

I would be happy if they could connect to Whatsapp and other platforms, and to my understanding these are features that are on their way.

Delivering educational content.

excellent functionality and prompt technical support

some unforeseen technical features and nuances

I automate the process for implementing online learning

A possibilidade de interação com nossa audiência do Facebook, mesmo em momentos que não estamos disponíveis para atendimento, além do fato de criar um funil de vendas, tornam a ferramenta muito útil!

Como sugestão, a mesma possibilidade que temos com o Messenger, poderia ser implementada para o Direct Messenger do Instagram. Considerando que atualmente temos a possibilidade de responder a ambos pelo Facebook, seria de grande valia!

O menor tempo de resposta aos Leads e a possibilidade de se comunicar com toda Lista de Leads, de forma ágil.

Responsive customer support, super powerful automation tool, great UI, superb value for your money

I've seen a couple of instances of inconsistent behavior from the bot. A message should of been sent but was never sent.

I am building a innovative, low barriers to entry, lead generator that provides a great user experience.

Adoro Manychat perché oltre ad essere all'avanguardia con le ultime tecnologie, mi permette di creare di flow di conversazione con estrema semplicità.

Non ho nulla che non mi piace di Manychat!

Sono riuscito a creare ChatBOT per diversi clienti tutti molto soddisfatti

o que mais uso na plataforma é a modelagem via flow, Forma estruturada de trabalhar

O que eu menos goto de usar uso na plataforma é o tempo de retorno do suporte ...

O meu de ter maior quantidade de clientes e os do clientes poderem gerar novas oortunidade de negocios

Интуитивно понятный интерфейс, много возможностей. Есть справка, даже без знания английского языка можно разобраться в проекте.

Сложный тарифный план. который высчитывается автоматически, в зависимости от подписчиков. Мы подписались на 10 долларов, и только через месяц узнали, что это 30...

Для нашего проекта https://bank-vizitok.com/ это идеально решение. Бот добавляет визитки к нам проект и Гугл. Экономия времени менеджера. Мы получает либо горячих лидов, либо уже оплаченные сделки, что очень круто. Наш робот делает презентацию, подбирает шаблон для макета и выставляет счет.

I've been actively using ManyChat for our business for almost a year now. Though we are using chatbot on our website but most heavily used feature is Facebook comments growth tool. This feature allows us to quickly engage with our target audience, grow subscribers list and increase brand awareness. Also, chatbots allow us to push desired actions for our app by communicating our offers to our segmented subscribers.

I honestly like Manychat product however what I don't like is their support service. It takes alot of time for them to respond and sometimes answers provided are not really professional. It would be really if they would add an online chat feature.

Chatbot (and Manychat in particular) is an excellent way to stay engaged with your subscribers, communicate our new offers on a regular basis. Open rates with chatbots are insane, so this is great alternative to email marketing efforts. We use several tools within ManyChat - growth tools, keywords, FB comments tools and more.

The free plan very features rich! If you have the time you can put lots of automation into place! I use this software to collect leads, book appointments and answer questions.

It can get confusing. So many features, I don't know where they hide them all. Even after using the platform for some time, I get lost.

Helping my clients automate their lead generation process.

It does what it needs to do and it's free, which is amazing. I can very easily send messages for my company's bot subscribers, I can segment these messages, I can create sequences, and there are analytics reports for me to analyze in order to measure the performance of the messages I send with this. Great value for money, I really recommend this, especially if you work at a startup like me.

Well that's a tough one... For a free product it's got everything I need at the moment. No complaints here. I mean, I don't love the branding, but it's a Fremium service, so can't complain about that. I really like this chatbot service.

It's another way to keep in touch with some customers in a way that pretty much guarantees they'll read the message I send. You don't get this with most channels at your disposal to communicate with your audience.

El alcance y flujos que tiene es aprovechable, registrar varios usuarios lo hace un mas optimizado

Es algo complejo de usar, y mas si quiere darle la herramienta no a un CM si no a un vendedor, lo que acortaria el proceso de comunicacion, seria bueno implementaran pequeñas capsulas dentro de la opciones para entender mejor cada componente

La comunicacion con nuestros clientes en masa

-Manychat has one of the best UI for chatbot marketing which allows the user to easily create their funnel for businesses/services. -A lot of pre-made templates are available that cater to the need of different businesses like Gyms, Restaurants, Spa, Eccomerce, Health and Beauty, Real estate, etc. -Drag and Drop feature of many chat is fabulous. You can easily add Button, refer to your website and even connect Paypal and directly sell products through it. -This one is the cheapest Chatbot software among competitors available in this niche. So, this is extremely cost effective.

One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another thing is they claim 1000 contact in free plan But it's not like that, even with 15-20 contact they will tell, your contacts is filled and you need to upgrade the plan.

-As a Programmer, I need to spend a lot of time making a chatbot for my clients But after using this I am saving lots of time which allows me work with even more no clients. - I can integrate other email automation software through this which helps me target via email based on their preference and data available in the chatbot. - I do not need to refer customers to the website to purchase my service/product. with Paypal integration, they can pay through manychat itself to buy products.

How can I create different flows, so my clients Social Media and website chatbot experience improves

Sometimes it is tough to create a humanize experience with many chat, So I have found some conversations that did not bring any value

How to easily communicate with my different potential customers in my Social media and Website, avoiding the "human response time."

It is really easy to start using and connecting a bot into facebook

It has really limited feature on the free plan and dont have the best support team till date.

We create an automated chatbot for our business and our clients business to automate messaging on facebook.