Unclaimed: Are are working at ManyChat ?
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ManyChat with other popular tools in the same category.
I like the flow builder, all the options of messages. Loved when they added conditioning and smart delays. Makes it easy to build.
For now only that we can't add SMS from different countries, we have to pick only one...
Helping automate processes, deliver lead magnets, and course info, it's so helpful for reminders too. We have increased our engagement and attendance rates.
The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing.
The conditional blocks could use a bit UX work. The view of conditional blocks in the flow builder is good, but the side-bar options are a bit clunky and doesn't pre-populate with already created values. It would also be valuable to be able to send data out of Manychat more easily for analytic purposes. No ability to download .csv data is a bit painful. This means any data you want has to use Google Sheets. Not great multi-language support. Also our target is focused in Myanmar and so SMS is not supported.
Manychat helps us build chatbot solutions for Financial Literacy in Southeast Asia where where a fast growing percentage of new users are leapfrogging traditional technologies and going strait to chat and facebook messenger. Manychat allows us to quickly spin up solutions for educating users in our market without needing the typical long tech build cycle. We also are meeting our users where they already are which is Facebook.
Is a very easy to understand app. Very powerful. And integrates very well with Facebook. The free version is very good and I am very much decided to go Pro in the near future.
I would like have more features, but I believe that ManyChat will keep growing. So I am comfortable on waiting. SMS and email marketing are still not available in Portugal...
I am capturing leads more easily. And I am showing my audience that I am very technologically advanced what is good for my reputation.
In digital marketing it is pointless trying to force your customers to interact with you exactly how you want them to. ManyChat provides the perfect option for Facebook marketing whether you run Facebook Ads or simple want to give customers a simple to reach you. The automated chat routines make it easy to get a conversation started, even when you are not available.
Nothing really. There is plenty of content online for those who want to self learn and you can always find an agency willing to help if you need it.
We are capturing leads on autopilot and turning these leads into customers!
Pandemic or not, you can keep the lights on and food on your table by automating your business with ManyChat. I personally use the Double O Method. By Optimizing my FB Page, I Organically receive leads into my ManyChat Sequence. This is automation on auto-pilot. It's a no-brainer. Everybody should be doing this.
ManyChat is constantly upgrading its services, so you have to keep up or you'll get left behind.
I am solving the problem of getting leads organically. I have gotten leads with my Double O Method.
I like the support team, always new updates and new futures to convert your subscribers to real costumers.
The Facebook Policy, which always confuses the good development of the application.
Less const for my Marketing budget and after every campaign I have a list of subscribers with whom I can work in the future!
You don't have to be a developer to use ManyChat. It was created for business owners to quickly setup and optimize chat bots. And while you can do VERY advanced things with ManyChat - you don't have to be advanced to use it.
Like any platform sometimes you can get into overwhelm on how to do what needs to be done.
I teach Amazon sellers how to launch, rank, and harvest reviews for their Amazon listings. I've personally launched thousands of Amazon products with ManyChat and have trained thousands of Amazon sellers how to use it as well.
Convenience of having artificial intelligence respond 24/7.
The delay in having the responder's information show up in email notification.
ManyChat is a game-changer in how I get clients. Most people don't seen to mind providing information when prompted.
Hugely robust software with regular updates. Great support most of the time. Very open to input and suggestions from the user base.
Rare bugs where elements don't copy when copying bots to a new account. Sometimes takes multiple tries to get satisfactory support.
Marketing automation.
It is integrated with facebook messenger
The payment scheme, Ive been trying to avail the pro and my card keeps declining.
I used ads to spread businesses with a send message CTA, then when clients sends a message automatically, bots are already there to answer, letting my client experience the virtual accommodation of the company.