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Notion Knowledge Base Software logo
Notion
The connected workspace for your docs, projects, and knowledge.
4.7
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Notion Reviews: 4.7/5 — Highly Rated

Notion Overview
What is Notion?

Notion is the all-in-one workspace that combines docs, wikis, and project management. Tens of thousands of teams around the world use it to collaborate, stay informed, and get more done together.


Notion is also often used as Knowledge Base of choice in Venture Capital and Personal Productivity tech stacks.

Company Notion Labs
Year founded 2016
Company size 501-1000 employees
Headquarters San Francisco, California
Social Media
Managed by:
Axel Grubba
Founder
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Notion Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Notion Awards
Findstack 2024 General Badge
Notion Features
AI / Agent assistance (drafting, summarizing, recommending content)
AI-Powered Suggestions
Alerts and Notifications
Analytics and Reporting
Analytics / usage tracking (search, read stats)
API / integrations / automations
APIs and SDKs
Automated Workflows
Bulk Editing
Collaboration Tools
Compliance (GDPR, SOC, HIPAA, etc.)
Content Categorization
Notion Media
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Notion Screenshots
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Notion Expert Review

Notion Review: Is This Project Manager Right For You?

While a relatively new entry into the project management space, Notion has evolved quite quickly to meet the needs of its users. It’s a platform that is notable for its versatility, and it is a well-known option for individuals and teams who want a reliable tool to organize and manage tasks–from note-taking to in-depth project management.

But does it incorporate the best project management techniques to help you or your team get organized?

Let’s find out.

What is Notion?

Notion is a cloud-based workspace where individuals and small teams can take notes, create documents, track projects and organize and manage tasks all in one place. It’s often referred to as an “all-in-one” workspace because users can collate all of their projects onto a single platform.

Notion’s popularity among professionals and students is credited to its personalization that caters to any workflow. As a user, you’ll have the freedom to customize the layout of your workspace, while still getting helpful guidance and templates to help you get started.

Background on Notion

Founded in 2016, Notion started as a note-taking app but has evolved into a comprehensive project management tool for solopreneurs and small teams. The platform’s mission is to make it possible for people to shape the productivity tool they use every day to match their needs.

Notion Homepage

Getting Started with Notion

Every feature on Notion is designed to help users be as organized as possible.

The platform is segmented into pages that can be nested or interlinked at your convenience. As soon as you sign up, you’ll be redirected to your Welcome screen containing some tips to get started. This includes linked videos that guide you in creating your first page and setting up your to-do lists and projects.

Notion Dashboard

On the left side, you’ll find a list of default pages, such as ‘Quick Note’, ‘Personal Home’, and ‘Task List’ which you can customize and add. Whenever you create a new page it will show up on the left panel. You can add personalized header images, descriptive comments, and add associated icons to your pages.

Simply click anywhere on a page to add blocks for individual pieces of content such as text, lists, media, links, and sub-pages. You can also just type “/” to bring up a menu of blocks you can add to your new page. Notion Customized page Notion Customized page

How Notion Works: Key Features

Although Notion started as a note-taking app, it has become far more than that. The tool has promising features that go beyond creating to-do lists and make it a competent productivity and project management app.

Integrated User Guides

A commendable feature of Notion is that user guides are already embedded in the platform. For example, if you want to create a new document, you’ll find guides on how to get the most out of the preinstalled page.

Of course, this can be a hit or miss. Some users may be grateful for the step-by-step guides, while others may be frustrated with manually deleting pre-installed guide pages to clean up their workspace.

Notion User Guides

Customizable Pages & Templates

Notion makes it easy for you to create pages and documents in whatever style you want. Pages are like folders where you can store all information related to a particular topic. You can include a range of blocks or items on your pages such as text, toggle lists, to-do lists, images, video links, tables, boards, and maps.

Every change you make to a page or block is automatically saved in Notion. So you can always go back and view the history of a page if there’s something that you want to restore. This is pretty useful for when you make a mistake or just want to experiment with different versions of a page.

Notion Pages

Notion is also very generous when it comes to templates. It provides users with a ton of options, whether they’re creating blog posts, articles, event schedules, or product launch plans. Fortunately, all templates are fully customizable so you can modify them to your taste without having to build from scratch. The platform also encourages users to submit their own templates so the library grows to fit a wider range of needs.

Notion Templates

Collaborative Workspaces

Users can create different workspaces for different projects, which is useful if you need to manage multiple projects at once. Every workspace will have its own pages so all your information will remain separate and organized.

Notion allows you to invite other people to your workspace so you can collaborate in real time. The limit of guests you can have at a time depends on the plan you choose.

Integrations

As a good workspace should, Notion integrates with a wide range of popular productivity tools so you can easily share information across the platforms you use. These tools include Slack, GitHub, Zoom, Trello, Google Drive, and more.

For instance, you can make use of the Google Drive integration to quickly add and share files from your Google Drive directly to your Notion workspace.

Notion Integrations

Notion AI

Notion AI is a core feature for workspaces. It’s a connected assistant powered by multiple large language models that’s developed to help boost your creativity and write content faster. Essentially, it eliminates the need to jump between your work and a separate AI-powered tool.

The feature can help you generate ideas for blog posts, social media posts, press releases, job descriptions, meeting agendas, and more. You’ll also be able to summarize pieces of content, correct spelling, and grammar, and translate text (English, Spanish, Chinese, and French).

Notion AI Workspace

Notion Use Cases

Solopreneurs

Individuals who are working freelance will benefit from an organizational tool like Notion. It can help with a variety of processes such as:

  • Documenting and managing career goals
  • Organizing projects for different clients
  • Managing content creation schedules

Professional teams

Small professional teams can benefit from Notion’s features because it ensures that all team members can collaborate on the same tool for multiple purposes. These purposes include:

  • Planning meetings and recording meeting notes
  • Setting task lists based on priority
  • Drawing up onboarding documentation for recruits
  • Brainstorming internal team goals (digital suggestion box)
  • Organizing a company roster
Notion Meetings Pages

Students

Students also make great use of Notion because of its impressive note-taking and organizational capabilities. Students can easily organize their notes by class and keep track of all reading and assignments (by the due date) for each class. The best part is Notion can even allow easier collaboration for group projects since the free plan allows sharing with up to 10 guests.

Notion Note Taking Screen

What makes Notion stand out from other platforms?

Notion stands out in two major ways; it’s very customizable to support any workflow, and it brings all work together in one shared location.

Unlike many productivity tools, Notion doesn’t just focus on solving one problem, such as organization. The way Notion is designed gives users the freedom to mold their workspace in a way that works best for them. On one hand, individuals can use it to keep their notes, to-do lists, calendars, and journals in one accessible platform. Additionally, professional teams can use it to build collaborative docs, product roadmaps, and wikis for their company.

Notion Pricing

Notion has four pricing plans: Free, Plus, Business, and Enterprise. Visit Notion’s pricing page for current rates.

  • Personal (Free): The forever-free plan allows users to create unlimited pages and blocks with an allowance of 5MB file uploads. You can also share or collaborate on projects with a maximum of 10 guests, and receive basic page analytics, 7-day page history, and integration with other tools such as Slack or GitHub.
  • Plus: The Plus plan is geared towards small professional groups. On this plan, you can invite up to 100 guests for collaboration. You’ll also get unlimited file uploads and 30-day page history.
  • Business: This plan is for companies that use Notion to connect many teams and tools and you can invite up to 250 guests. You also get authentication features (SAML + Single Sign On), private team spaces, bulk PDF export, advanced page analytics, and 90-day page history.
  • Enterprise: This subscription is targeted toward medium to large businesses and offers more advanced capabilities. You will need to contact the Notion sales team to discuss the pricing plan that fits your business’s complex needs. You can request a trial of this specific plan if you’d rather try it before making any significant investment.

Notion AI is included in all paid plans at no additional cost.

Beyond its core workspace, Notion has expanded its product suite with Notion Calendar, a standalone calendar app that integrates directly with your workspace, and Notion Sites, which lets you publish any Notion page as a polished website.

Notion’s Pros and Cons

Pros

  • The customization features are better than most.
  • A great solution for note-taking and creating to-do lists.
  • You can use Notion to create wiki pages or simple websites with useful information about your business or products.
  • Pricing is affordable for solopreneurs and small teams.
  • The forever-free plan has sufficient features for solopreneurs.
  • The structure of folders allows for shortcuts so you can reach your content from multiple places.
  • Notion’s tutorials are comprehensive for everyone to understand and the support team is responsive and helpful.

Cons

  • Although Notion’s UI is very usable, it can sometimes get cluttered once you start adding multiple projects, which can be overwhelming for newbies.
  • Advanced project management features, such as reporting, time tracking, and Gantt charts are lacking.
  • Managing multiple projects on Notion can become tedious.
  • May not be the best option for those looking for project management software for software development.

Is Notion Right For Your Organizational Needs?

Notion should be commended for its simplicity, familiarity, and affordability. If you need a straightforward entry-level solution for creating content and planning and managing projects then Notion is a great choice.

With that being said, large businesses that have complex needs may not see the platform as comprehensive enough to streamline their project management. However, Notion is a tool that keeps evolving and works hard to improve its capabilities to fit businesses of all sizes.

Try Notion

If you want to keep checking other project management software that may suit you better, Findstack has more helpful reviews and insights that you can take a look at. Our goal is to help you find the right tool for your needs.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 30, 2026
Notion Knowledge Base Software logo
5,046 Notion Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 13, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Difficult to navigate"
What do you like best about Notion?

Shortens things well and quickly does it's job

What do you dislike about Notion?

It is really hit and miss and tends to remove important information

What problems is Notion solving and how is that benefiting you?

Shortening words

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
3.0
EE
Emma E.
Founder
Share
"It's a powerful platform with endless possibilities however not very intuitive enough or easy to use"
What do you like best about Notion?

The flexibility and possibilities are endless. I can see huge potential with it, it is a great place to create and store business documents and the AI integration is brilliant.

What do you dislike about Notion?

It is a little tricky to use, you need time to get used to it and learn how to use it properly. I am certain I am currently only using about 19% of its capabilities.

What problems is Notion solving and how is that benefiting you?

It is helping me plan out my business, the templates are brilliant.

Small Business (50 or fewer emp.)
May 10, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"AI Writing Assistant"
What do you like best about Notion?

great to write logically. I use it to make sure the text has a nice flow of logic

What do you dislike about Notion?

Doesn't summarize tables well. The " make it longer" prompt also doesn't work well

What problems is Notion solving and how is that benefiting you?

Helps me organize my daily activities and write

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Using Notion for Project Task Management in a Research Lab"
What do you like best about Notion?

Tasks shared with others is great and fast.

What do you dislike about Notion?

unstable and not syncing fast enough. the app on mobile is pretty bad

What problems is Notion solving and how is that benefiting you?

A team database that everyone cans see access and updates in real time

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
3.0
SD
Selvameena D.
Software Engineer
Share
"It was handy in writing scripts with better vocabulary"
What do you like best about Notion?

I used Notion's AI tool to script my last 2 videos. It took less than a second to rewrite my sentences with better words and correct Grammar. Because of that, I was able to script my videos lot quicker. I do believe this will help expedite my video creation process.

What do you dislike about Notion?

Notion AI only rewrites my sentences with better words. Meaning, whatever the AI needs to include in its output must be present in the document before. Though the AI says 'Ask AI', you cant ask anything that is not already written in the document. I thought with the hints and tags I have used in my sentences, AI would look up in the internet and write the sentences for me. But that is not the case. May be I expected too much from the tool. It is still helpful now. Thats why I paid for it.

What problems is Notion solving and how is that benefiting you?

I use Notion's Kanban board for my video creation process. I also use this for note taking. Now I have started using the AI tool to polish my scripts for YouTube videos.

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
3.0
HH
Henry H.
Founder
Share
"Notion has been a very productive tool in assisting our companies growth."
What do you like best about Notion?

All-in-one workspace: Notion consolidates various tools like notes, tasks, databases, and collaboration tools into one platform, making it easier to keep track of everything and streamline workflows.

What do you dislike about Notion?

As a startup, I find Notion's initial learning curve a bit steep, which can be daunting for new users. Additionally, the lack of offline access limits productivity during intermittent connectivity. Although Notion offers a versatile workspace, a more user-friendly onboarding process and offline functionality would enhance the overall experience.

What problems is Notion solving and how is that benefiting you?

Notion is solving problems related to organization, collaboration, and project management for our startup. It streamlines task assignment, document creation, and knowledge sharing in one unified platform. The versatility of Notion's templates and customization options boosts our team's efficiency, fosters clear communication, and ultimately, accelerates our growth.

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"AI Writing Assistant"
What do you like best about Notion?

Notion surprises with a clean, minimalist design

What do you dislike about Notion?

Notion has a bigger learning curve than expected

What problems is Notion solving and how is that benefiting you?

Copyediting, writing improvement, writing summaries, improving language, grammar, spelling, and accuracy of research/data.

Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Convenient & offers many different tools in the same place"
What do you like best about Notion?

toggle lists table data base blocks saving and displaying bookmarks

What do you dislike about Notion?

commands can be confusing undo button should always be available on screen

What problems is Notion solving and how is that benefiting you?

Keeping track of everything in the same place with the availability of multiple tools Allowing me to be more productive & avoid losing files some clients that I work with are not willing to adopt Notion

Mid Market (51-1000 emp.)
Apr 11, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Decent app for notes and project management."
What do you like best about Notion?

Easy to organize notes and tasks within the app. The Gantt chart tracker for due dates is a cool feature.

What do you dislike about Notion?

Unable to organize notes within project folders.

What problems is Notion solving and how is that benefiting you?

Centralized repository for project management deliverables and due dates

Mid Market (51-1000 emp.)
Apr 04, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"powerful and user-friendly tool"
What do you like best about Notion?

I am able to organize my deliverables and deadlines using an intuitive UI.

What do you dislike about Notion?

I am not able to save notes in folders and create a filing system.

What problems is Notion solving and how is that benefiting you?

project management and AI writing assistant

Mid Market (51-1000 emp.)
Mar 31, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great wiki, hard to keep up with"
What do you like best about Notion?

I like that we can easily store important policies and things in one place for anyone at our org to find. We can get creative with the various pages and styles, making it a pretty good one-stop-shop for all things for our remote workforce.

What do you dislike about Notion?

It is norotieousot hard to manage all the info on this page. We wanted to eliminate a list of links, so now every Google doc has to be downloaded, saved to a desktop, and reuploaded to Notion. If the doc changes? Whole process again. Because anyone at the org can edit pieces of notion, we have no idea what is the most accurate or up to date item out there.

What problems is Notion solving and how is that benefiting you?

We don't currently have an intranet so we're using Notion to fill that gap for now. It's working out okay but is hard to keep track of everything and since no one truly owns it or gatekeeps anything, it can get wild.

Small Business (50 or fewer emp.)
Mar 28, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great for simple databases, poor export capabilities"
What do you like best about Notion?

I like that Notion provides a great "second brain" data warehouse for my work and ideas. I am currently learning how to use it and have come to appreciate the wide variety of keyboard shortcuts and relative simplicity of the interface. I like that it does not look and feel all shiny polished-up (and iOS-like) the way some alternatives do. Feels more like a blank canvas and less constricted, even though there is still a lot of room for improvement.

What do you dislike about Notion?

One area which drives me nuts are the dismal export capabilities. And I'm not just talking about the lack of ability to copy and paste the entire contents of a page into an externmal editor. I am referring to the compelte inability to even export anything as RTF. This feels intentional and is seriously handicaps the user's ability to integrate Notion into their workflow if they use other apps, like I do. This prevents the user from being able to expoert to or even copy and paste the entire contents of a page into Wordpress, for example. Native Wordpress integration would be FANTASTIC. The Wordpress blocks editor is great - and you can easily copy and paste the contents of a Word doc into it. Not possible from Notion. Frankly, this feels intetntional, and it stinks. The Notion ai is a good start, but it feels very early/underdeveloped and consistently lacks sophistication and accuracy in its responses. Significant errors in the data it pulls in are common. For example, when asking about a movie, it described the movie as "upcoming" and pending release, but the film came out two years ago. This type of mistake is common. The responses lack the sophistication I have seen in other ai products, and literally every single response requires significant massaging with multiple follow-up prompts to be anywhere near useable in copy, and even then they will require deep editing. Notion's AI is best for mining data and doing research. Producing workable copy is not its strong suit - which is a shame, as my application requires lots of good copy. I find myself spending an enormous amount of time editing anything it produces before it can be used in a document or blog post. This feels like an AI in preschool. It needs to grow up and be trained and its "cognitive" abilities need to grow and mature--it really sounds like a child is behind the curtain sometimes. ChatGPT produces responses which can be read without feeling like you are reading something written by an school-aged child doing a research project for the science fair. The constant massaging of responses is tiresome and frustrating--and it never seems to produce a result I am happy with. Lots of work to do here, Notion.

What problems is Notion solving and how is that benefiting you?

Notion provides a centralized warehouse of ideas and simple project plans. For example, notion is great at keeping track of things in simple databases. Most of what I am using Notion four consists of relatively flat, databases and research projects. I have attempted to use it for project management, but found its p.m. tools lacking. I feel like Notion is very early stage, and for it to be an effective p.m. tool, someone at Notion needs to go play with Microsoft project and Asana for a while. Also, some thing I would love to see in Notion would be native mind maps. Free, floating bubbles connected to each other would be wonderful. The blank canvas look of Notion is an illusion. Everything must snap to grid, and it would be great is we truly had free reight over each page's workspace, perhaops with the ability to turn a "snap to grid" feature on and off.

Mid Market (51-1000 emp.)
Feb 28, 2023
 Source
Overall Rating:
3.0
JS
Jessica S.
Qa Analyst
Share
"Great place to store knowledge but hard to navigate"
What do you like best about Notion?

It really is a great place to house technical documents. It allows all users to log in and access any documents they need. It also allows you to customize the groupings in which you place items.

What do you dislike about Notion?

With the customization aspect, it gets really hard to navigate unless you know which folder it lives in or the name of the document to perform a search. If you have multiple people creating things, it can get a little disorganized.

What problems is Notion solving and how is that benefiting you?

A place to house all the technical documents, so all users have a way to access them and also update them. You can share document links to give outside access to others in your organization that do not need normal access.

Mid Market (51-1000 emp.)
Feb 17, 2023
 Source
Overall Rating:
3.0
BD
Barney D.
Founder
Share
"Good and responsive documentation platform but very expensive in order to access security features"
What do you like best about Notion?

Easy to organise, contribute and access documentation in a live manner. In this it is better than platforms such as Google Drive that has similar features but as friendly as Notion.

What do you dislike about Notion?

Compared with Google Drive, the security visibility and usage auditing of Notion is, unfortunately, remarkably lacking in lower/mid-range packages. To be on par with Google Drive, we would need to use the most expensive of plans on Notion which results in us doing a lot of work in Google instead. Might even be changing company policy to use Google drive instead of Notion because of this.

What problems is Notion solving and how is that benefiting you?

Documentation and collaboration of business processes. Notion is currently our primary document repository. We are also using it to share a few pages publicly but moving away from that feature due to security risks.

Mid Market (51-1000 emp.)
Sep 01, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Amazing knowledge repository but not up to scratch for project management"
What do you like best about Notion?

- the amount of customisations, immense - different layout templates - UI is nice - better than Confluence when it comes to page building and customisation options

What do you dislike about Notion?

- no out of box ability to display all my tasks across different projects and boards - difficult to manage complex projects and keep visibility across multiple project streams resulting in chaos - unable to share one task between multiple projects - customisations are great but it takes a really long time to build relational databases to get a solid project board (it should be quick and straightforward, think Asana)

What problems is Notion solving and how is that benefiting you?

Notion solves the issue of transparency within an organisation bringing knowledge and projects under the same hood. It helps the team with visibility and handovers, but more work needs to be done to consider Notion a serious project management tool.

Small Business (50 or fewer emp.)
Jan 27, 2022
 Source
Overall Rating:
3.0
CM
Chris M.
Owner/Operator
Share
"Infinitely versatile, yet incredibly daunting"
What do you like best about Notion?

Notion is like legos for project and task management. It is incredibly versatile and useful in keeping ideas, tasks, etc organized. Combines the best of things like Evernote and Asana into one platform.

What do you dislike about Notion?

Notion is super daunting when you are just getting into it. Templates help for sure, but the shear amount you can do with it, makes novice users, like I was initially, more apprehensive to just dive right in.

What problems is Notion solving and how is that benefiting you?

With Notion I am able to tackle multiple different tasks and projects with different templates and can build and compile all of my ideas into any shape or form to fit the project.

Small Business (50 or fewer emp.)
Jan 25, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Visually appealing way to stay organized"
What do you like best about Notion?

I like Notion's many templates for common types of files—meeting notes, task lists, even journaling and reading lists—and the fact that you can access them all in one place. I also love how visually customizable it is, using all sorts of color-coding and emoji. I really like how the various pages can be linked to one another, so you can keep all the information about a project in the same place without having multiple windows open.

What do you dislike about Notion?

So much is covered by this platform, it's hard to get others to switch from multiple other organization systems to Notion—it's a bit overwhelming. Yet the platform would be even more useful if my entire work team used it, so we could more easily share docs and notes. As it stands, the lack of pickup from colleagues means Notion is mainly good for personal use for me.

What problems is Notion solving and how is that benefiting you?

Instead of creating a miles-long Google doc for weekly meeting notes, my colleague and I can have an agenda for each meeting, all easily accessible within a folder in our sidebar. It may sound minor, but it was important to me! We were also able to customize monthly editorial calendars, and create training docs that are easy to follow for contractors.

Small Business (50 or fewer emp.)
Dec 11, 2021
 Source
Overall Rating:
3.0
Ali S. avatar
Ali S.
Paid Social Strategist
Share
"Notion is a useful place to organize information if you have excess files that need to be shared"
What do you like best about Notion?

The customizability of the platform and the versatility of its features

What do you dislike about Notion?

Sometimes there is too much information displayed or things have trouble loading

What problems is Notion solving and how is that benefiting you?

We are able to organize files and share them across the team without having to have a billion folders

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
3.0
AJ
Aryaman J.
Sdr
Share
"Great platform for content management!"
What do you like best about Notion?

It's a powerful tool that allows creating a self-service knowledge base for the employees.

What do you dislike about Notion?

Some features do not work well, and the platform doesn't feel seamless sometimes.

What problems is Notion solving and how is that benefiting you?

Organizing the whole content and thus creating a centralized self-service knowledge base for the company.

Enterprise (> 1000 emp.)
Aug 25, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"New and Upcoming Information Management System"
What do you like best about Notion?

The community is excellent for Notion. A lot of online guides and videos are available to help to customize and set it up as per the needs. The concept of blocks is innovative and expands on the possible use cases that are possible from a note-taking application.

What do you dislike about Notion?

Notion does not have a native offline mode. It's pretty challenging to use when the use case demands the application to be entirely offline as Notion needs internet access to sync data.

What problems is Notion solving and how is that benefiting you?

We are trying out Notion as a team collaboration application to be used when we have multiple people working on a project. The template feature is one of the most used functions of the application.

Mid Market (51-1000 emp.)
Jun 24, 2021
 Source
Overall Rating:
3.0
JD
Jess D.
Sales Manager
Share
"Simple Knowledge Base"
What do you like best about Notion?

Notion has been extremely helpful in ramping our new sales reps, especially since we're a remote organization. We use the system as an internal wiki, which makes it easy for new team members to get up and running on the team's collective knowledge.

What do you dislike about Notion?

The search functionality isn't great, and many times I find myself downloading content or bookmarking so that I can more easily find what I'm looking for and avoid using the search bar.

What problems is Notion solving and how is that benefiting you?

1. Onboarding 2. Store marketing content 3. Document Repository

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
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"Helpful tool, but adds to the confusion of "where do I find X resource/doc"
What do you like best about Notion?

I like that anyone at the company can create their own wiki and that the use of emojis is encouraged.

What do you dislike about Notion?

It's hard to make the pages look like the nice examples/samples they show. Not as easy as Google Docs. Lots of confusing formatting and page layering. Without a SFDC integration it ends up being just another place with notes/data that isn't getting back into a source of truth.

What problems is Notion solving and how is that benefiting you?

Sharing resources, aggregating documents

Small Business (50 or fewer emp.)
Oct 31, 2019
 Source
Overall Rating:
3.0
Daniel J. S. avatar
Daniel J. S.
Marketing Intern
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"Business Organization and Document Management"
What do you like best about Notion?

I really like how everything is in one place and can be linked to things within the app. it's great to not have to have a bunch of google docs open in lots of tabs slowing down my computer. now I can work on all of it in one place and switch fast and find referencing docs easy. also, it is nice that it is stored centrally so I can see everything and be reminded right in the app and on my phone. I can look things up if I'm on the go and can't remember something.

What do you dislike about Notion?

sometimes it is not intuitive to format things exactly how you want them. I would likethe ability to minimize inline tables, and in general just more customization. sometimes it feels like a chore to make what I want happen. it could be more intuitive in that way, or just allow for creative people to create customizations rather than be restained by how they choose to do formatting.

What problems is Notion solving and how is that benefiting you?

organization mostly. I am working on things with a lot of documents and I need to reference information from one doc in another, Notion allows me to create a hierarchy of docs all in one place. it takes the stress off of my browser which I usually have a lot of tabs open in for research etc. now that runs faster and half the tabs I used to have in there of docs are in Notion. it will be very helpful for sharing team data and projects etc when my team expands and organization becomes even more critical.

Small Business (50 or fewer emp.)
Oct 22, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Feels Redundant At Times But Still Super Helpful If Needed"
What do you like best about Notion?

Notion is a helpful tool for tracking notes and written information across many people. Think of it like a Google Doc within many Google Docs, so that you can bucket by client or project, allowing you to be able manage Docs as needed.

What do you dislike about Notion?

The design is bland and the UX is tight yet still too much. This is because if you need Notion, you have many clients/projects to manage, and high numbers of files or subfiles creates a convoluted process for finding exactly what you need.

What problems is Notion solving and how is that benefiting you?

Traditionally, notes and anything written were spread out across many platforms or personal computers. Notion streamlines this, making communication and collaboration easier.

Small Business (50 or fewer emp.)
Jan 17, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Pretty easy to build Wiki not the best if you just need templates"
What do you like best about Notion?

Its nice to have the flexibility to create pages and add whatever information needs to be tracked. The icons add a little fun and interest. Pages can be shared with clients without complete access to the database. We are able to add links with ease.

What do you dislike about Notion?

It could be easy to layer tons of pages and make it difficult to find things if the users are not careful

What problems is Notion solving and how is that benefiting you?

Single Source of information for our 35 person company. Less time is spent tracking down information and documentation.

Small Business (50 or fewer emp.)
Oct 28, 2023
 Source
Overall Rating:
2.5
Raavi B. avatar
Raavi B.
Software Developer
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"Notion is not just another notes app"
What do you like best about Notion?

There are a lot of things I appreciate about notion, but the most I liked is that You can rearrange the tasks in any sequence or heirachy much easily.

What do you dislike about Notion?

I think if you are looking for a simple notes app notion is not the go-to choice for every individual. When you install the mobile app, it requires signin, then after that you enter Getting started on Mobile Private page and You have no clue that you are not on the homescreen and then when you press back you realize you were inside a page and now you are on homescreen of the app. I think as a first time user homescreen should open directly, allow users to navigate your app and be familiar rather than asking for signin immediately just incase he installed the app to take simple notes.

What problems is Notion solving and how is that benefiting you?

As I am exploring notion it allows me to categorize my ideas and also collaboration is possible, saving more time than sharing the tasks through other messenger apps.

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
2.5
Anastasia B. avatar
Anastasia B.
Seo, Senior Content Manager
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"good database, but has too many of everything"
What do you like best about Notion?

I like how Notion became free and it's easy to use when you need to collaborate on complicated things

What do you dislike about Notion?

it became too complicated with time, to many features to my taste

What problems is Notion solving and how is that benefiting you?

Deciding next steps and choosing priorities in the projects

Enterprise (> 1000 emp.)
Aug 29, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Notion is good, but lacks complexity"
What do you like best about Notion?

I like the simplicity of Notion, it has proven a simple and clean way to keep up with projects and check on statuses. Notion makes things fun in the same manor as Slack does, encouraging emojis and color. These aren't essential but help promote a positive and fun culture as opposed to Jira. We have enjoyed it, but it's time to try a new product.

What do you dislike about Notion?

I dislike the lack of customization and intricacy that something like Jira provides. Jira allows for a lot of automation and classification while Notion limits this process.

What problems is Notion solving and how is that benefiting you?

Notion is helping us track our weekly work. We run on weekly sprints, allowing Notion to track this projects. We recently switched to Jira, looking for a more sprint-based and complex product. I am submitting a screenshot from their homepage because I am getting flagged as an AI for some reason.

Mid Market (51-1000 emp.)
Jul 22, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Notion Review"
What do you like best about Notion?

The "Ask AI" feature is nice. I've using it a lot.

What do you dislike about Notion?

Jumping out of an inline code block is difficult for me. I know there's a keyboard shortcut, but it conflicts with my other app's global shortcut. I'm hoping that we can customize the keyboard shortcut or provide an easier way to jump out.

What problems is Notion solving and how is that benefiting you?

It helps us with team collaboration. Additionally, AI writing assistant is very handy that I can use to improve my writing and correct grammar or spelling mistakes.

Mid Market (51-1000 emp.)
Jul 18, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Good tool to organise bigger teams"
What do you like best about Notion?

Easy to store, organize & share content within team members Good project management features (tagging, comments, kanban / gantt view etc.), for roadmaps & visualizations Strong UX for visualizations / User friendly / easy to adopt / Flexible Allows external sharing

What do you dislike about Notion?

Info cannot be shared with everyone that easily when not active users Not intuitive The management of private/not-private pages within deepkies team members is not at all clear

What problems is Notion solving and how is that benefiting you?

We manage our projects (store, manage and centralize our deocuments) with Notion and we can share our results externally, which is super important. Furthermore it´s userfriendly and easy to adapt.