Omnisend is a comprehensive email marketing platform that offers a wide range of features to help you grow your eCommerce brand. The platform is popular for its personalization features, tailored automation flows, and comprehensive tracking and reporting. The platform offers great value for money especially given its extensive integrations with platforms like Shopify, WooCommerce, BigCommerce, and more. Omnisend’s selection of features also includes automation tools combined with awesome customer service.
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
That i don't have to copy lines of code that match to my Shopify store. And that its really simple to configure the emails using drag drop and click. Its the best experience I've had with email marketing so far and i don't want to try out other email marketing agencies. It also has very beautiful templates
Nothing really. All was good to me. Really easy to understand. What may be a concern in the future is having more templates. I don't think i saw any other email templates, even though the one that i am using is very clean and professional.
The only major problem was that my previous emails used to go to the spam folder of my clients and also, there is no need for me to code anything. The API system in Omnisend is Gold
The customer support is very helpful and reply fast
There is some features not available for Woocommerce :/
E commerce follow up Emails
I loved everything about omnisend. IT is the perfect software for email marketing. so easy to use
I should be able to send the content to my customers that subscribed when the automation was disabledq
COnnecting with my customers more directly
Easy to use, tons of useful features (such as email marketing campaigns, pop ups for signups/discounts, etc), and overall great service.
there is nothing that i dislike right now.
Email marketing.. this makes it easy to set up automated campaigns that can be triggered by different events.
My go to email marketing app for Shopify. Love how easy it is to set up. Easy automated emails, great service!
Having trouble combining my mailchimp subscriptions so everything is on Omnisend.
Email marketing is SOOO important, and I have a lot of work to do! I haven’t brushed the surface of what I would like to accomplish.
Omnisend integrates perfectly with Shopify and since the day I switched over to Omnisend I could see a massive increase in open rates and sales conversions. My account manager, Laurynas, recently helped me set up automations and my customer retention rates have already gone up.
My newsletters seem to start being flagged as spam more increasingly
Increased sales. better customer retention
Ultra competitive prices, great customer service with personalized, tons of useful features, great deliverability rates.
Have to schedule duplicate campaigns if you want to reach multiple customer segments.
Communications with our customers on a large scale.
Their segmentation is the best - you can slice and dice your customers to get any segment you want as they collect so many data and then allow you to filter that in all way possible.
There no big issues for real. Maybe they could just improve the way they inform about new features because it's difficult to keep up with their new releases.
We want to stay relevant to our customers so segmenting them is a must as their behaviour and preferences are different. Also, when we segment, we see better results - not only in open and click rates but also in revenue.
Flexibility in building automated scenarios. Intuitive and simple user interface.
Reports could be a little more comprehensive.
We use Omnisend to automate visitor targeting via multiple channels (emails, push notifications, sms messages) based on specific visitor actions in our site as well us purchase history.
It is an easy and user friendly system. I like the reports
There is nothing that I don't like. I haven't used all the functions yet
I'm only using the emails at the moment
The app does everything required for your growth.
Nothing to dislike. The service is so good that you will be happy to pay and have all the features. Just try it!
Newsletter signup forms, Automation and Welcome Emails!
Very easy to use and come with great templates.
nothing , Super easy to use and setup .very great.
Marketing Automation is my business problem until i found Omnisend all problem solved. Highly Recommended.
Automate your welcome and abandon cart emails! Plus get an amazing exit-intent popup! Also you can create multiple automation emails with a few clicks! Very nominal fees and amazing app+support!
Nothing at all. The only thing I can suggest is also give an option to select the device targeting for a form i.e. mobile or desktop. Right now we can only check "show on mobile" yes or no, but if I want a different form for mobile and different settings for desktop that's not doable.
Automating emails and using the exit-intent popup to collect leads
I enjoyed omnisends ability to send emails as requested to my email list whenever they hit a certain threshold.
There wasnt much to dislike with Omnisend, everything functioned as they said it would.
I am solving the problem of sending automated emails to my email list .
I got so much great feedback from my customers about the newsletter I mailed out via Omnisend! They were super impressed with the quality of design.
Really nothing! It took a bit to learn all the small details, but overall, it was great!
Trying to reach ALL of my customers. Some social media platforms are making it increasingly difficult to do business these days so I knew I needed an alternative.
I just sent my first email marketing campaign with Omnisend. I was pleasantly surprised at the intuitive navigation, flexibility and editing tools available. I would highly recommend this solution to those seeking an efficient and user friendly email marketing campaign solutions provider. I'll likely explore more features on my next campaign as I review additional functionality.
None at all. This application is really great! Very easy to use
None. I cannot think of anything
The easy way to do all the stuff is just great
not yet there, until now all the program is great
Email marketing and subscriptions
We love all the features Omnisend offer us
nothing so far, we really like Omnisend.
Email automation
I love that this tool allows me to use data from my online store sells to target and retain customers. This platform has been an invaluable tool in the relaunch of my web store.
I don't have any complaints about the product
The ability to target the right customers to communicate with using a broad set of tools available to me 24 hours a day.
It is easy to figure out without assistance. It allows emails building based on the purchase item from your store.
I think it should also provide pop ups with exit intent and features like the Privy App.
I will realize personalized email targeting. I love the easy understanding platform. Its simple to understand!