Omnisend background blur-sm
Omnisend Logo
Omnisend
Email marketing software for ecommerce
4.6

( 846 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Omnisend Reviews & Product Details

Omnisend Overview
What is Omnisend?

Omnisend is a comprehensive email marketing platform that offers a wide range of features to help you grow your eCommerce brand. The platform is popular for its personalization features, tailored automation flows, and comprehensive tracking and reporting. The platform offers great value for money especially given its extensive integrations with platforms like Shopify, WooCommerce, BigCommerce, and more. Omnisend’s selection of features also includes automation tools combined with awesome customer service.

Company Omnisend
Year founded 2014
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
Omnisend Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Omnisend
What Omnisend is best for?
How does Omnisend compare to SendPulse?
What are the pros and cons of Omnisend?
Omnisend Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Omnisend Pros and Cons
Pros
  • Impressive ‘product picker’ feature
  • Lots of automation features
  • Effortless signup and streamlined UI
  • Supports native integrations with top ecommerce platforms
  • Great customer service
Cons
  • Email design options are limited
  • Manual input of data every time users launch a social media campaign
Omnisend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Omnisend Media
Omnisend video thumbnail
Omnisend 0
Omnisend 1
Omnisend 2
Omnisend 3
Omnisend 4
Omnisend Screenshots
Omnisend screenshot 1
Omnisend screenshot 2
Omnisend screenshot 3
Omnisend screenshot 4
Omnisend screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2025
Omnisend Logo
846 Omnisend Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Dec 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great user friendly product that does exactly as it should."
What do you like best about Omnisend?

It's user friendly, has a modern interface, and easy to setup. An intuitive beginner can pick it up in no time. The customer support is great as well.

What do you dislike about Omnisend?

Lack of targeting options as I like how some other platforms have more options based on user behaviors on the site.

What problems is Omnisend solving and how is that benefiting you?

Omnisend is solving the problem of saving time sending emails by having them automated with workflows.

Small Business (50 or fewer emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
Stella  S. avatar
Stella S.
Graphic Design Artist
Share
"Great features, pricing and customer service"
What do you like best about Omnisend?

I like the possibility of sending emails, SMS, and push notifications. I had experience with friendly customer support, especially Maria helped me set up a new automation.

What do you dislike about Omnisend?

I don't know, how much it will cost, when I would have more than 2500 subscribers.

What problems is Omnisend solving and how is that benefiting you?

I send a freebie to my potential customers and inform them about my product in a welcome email series. After that, they visit my website and buy.

Small Business (50 or fewer emp.)
Nov 05, 2023
 Source
Overall Rating:
5.0
AM
Ahmad M.
Founder
Share
"Omnisend support team | Karine"
What do you like best about Omnisend?

Great Customer Support. I like the service, the ease of use, the modern look and the intuitive user experience.

What do you dislike about Omnisend?

I do not dislike anything about Omnisend.

What problems is Omnisend solving and how is that benefiting you?

Email automation

Small Business (50 or fewer emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
KC
Katrin Anne C.
Virtual Assistant
Share
"On point responses"
What do you like best about Omnisend?

Their support team replies with on point answers and they will truely do their best to help you.

What do you dislike about Omnisend?

Sometimes, answers to inquiries may take some time because those inquiries will be forwarded to their tech team. But it is still good because they will really give you accurate answers.

What problems is Omnisend solving and how is that benefiting you?

Automations flows and campaign marketing. It is beneficial so we can market our business with ease.

Small Business (50 or fewer emp.)
Oct 09, 2023
 Source
Overall Rating:
5.0
CS
Carlos S.
Founder
Share
"Agustin was very helpfull and quick addressing solving my issue."
What do you like best about Omnisend?

Friendly interface, integrates perfect with e-commerce, in my case is Woocommerce. Agustin helped me out identifying why my flow was not working properly in a promptly manner.

What do you dislike about Omnisend?

Nothing yet. I just signed a couple of weeks ago, but my experience has been pretty good.

What problems is Omnisend solving and how is that benefiting you?

It is helping me with automations to get more subscribers. So they can receive product information, offers, discounts. And the benefit of using it? It is one time setup and they will be doing the rest automatically for me. All process load resides on their end, not overloading my site and/or my hosting service. Dedicated support for a very specific marketing task.

Small Business (50 or fewer emp.)
Sep 28, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Sila - was quick and responsive. Had me up and running in no time."
What do you like best about Omnisend?

User friendly so far. Quick response from team members. Sila helped me through the validation process.

What do you dislike about Omnisend?

nothing as yet. I just signed on but my experience has been excellent so far

What problems is Omnisend solving and how is that benefiting you?

SMS marketing. Sending appointment reminders through SMS text to clients.

Small Business (50 or fewer emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
Raja B. avatar
Raja B.
Proprietor
Share
"Recommended email marketing software for ecommerce stores"
What do you like best about Omnisend?

Intuitive dashboard. Connecting WooCommerce store with Omnisend account through Omnisend WordPress plugin works like a charm. Initial tasks like setting first subscriber form, welcome email to new subscribers, abandoned cart email are set seamlessly. The free version (500 contacts) has all the features of paid plans.

What do you dislike about Omnisend?

Cannot point out anything right now. However, there is always a room for improvement.

What problems is Omnisend solving and how is that benefiting you?

For our WordPress websites that use WooCommerce plugin for e-commerce, we find Omnisend very handy. Being especially made for e-commerce stores, Omnisend will most likely already have features and templates for any business/use case. Readymade templates for emails, transactional emails, SMS messages together with exhaustive reporting.

Small Business (50 or fewer emp.)
Aug 25, 2023
 Source
Overall Rating:
5.0
AP
Alessio P.
Founder
Share
"Great platform and customer service"
What do you like best about Omnisend?

It is simple to use and has advanced features. Customer support is great. Salma helped us solve many issues.

What do you dislike about Omnisend?

Some features are missing, hopefully they will be integrated in the future.

What problems is Omnisend solving and how is that benefiting you?

Creating a customer base and keeping them updated on all our brand's news

Small Business (50 or fewer emp.)
Aug 15, 2023
 Source
Overall Rating:
5.0
Anna S. avatar
Anna S.
Owner
Share
"Great way to create campaigns for business"
What do you like best about Omnisend?

It is very easy to use . I love you can make a reoccurring campaign easily and effortlessly. I love being able to also send email blast out to customers . It is the cream of the crop of products

What do you dislike about Omnisend?

There is nothing to dislike at all. No everything works well. No everything has a proper solution. Nope it is exactly perfect. No improvements needed.

What problems is Omnisend solving and how is that benefiting you?

This program helps me to create a tailor made campaign for my individual customers . This double my productivity and increased my sales . Yes my business has increased tremendously

Small Business (50 or fewer emp.)
Jul 28, 2023
 Source
Overall Rating:
5.0
RM
Ruta M.
Founder
Share
"Very good chat with Salma"
What do you like best about Omnisend?

The support is amazing! Salma helped with my problem, where I was stuck.

What do you dislike about Omnisend?

Right now I can't say something bad about it.

What problems is Omnisend solving and how is that benefiting you?

Omnisend solving email marketing issue.