Overloop Reviews: 4.4/5 — Solid Choice

Easy to use interface, excellent support and customer success team. I love being able to use LinkedIn AND email outreach and I look forward to phone outreach being added too

Can't wait for phone outreach to join in - would also be useful to be able to customise lists rather than go with the names that are already in place. I've been really impressed by the platform

Outreach at scale using more than one platform (email and LinkedIn) that is personalised and timed. Helps me maximise my time and drives engagement with cleints

The email finder extension, pretty accurate!

It would improve the campaigns if exporting the metrics to continue working on reports was possible

Overloop solves the need for a company-based sales approach. Since you can find people, systematize communication through campaigns and, in turn, reflect the information in our CMR, it is a tool that in our case adapts well to what we do.

In my oppinion is a easy way to create contacts lists and campaigns. The way of design campaigns is easy and usefull.

I would like to program campaigns with more than 1 month of time

The first problem to all none known companies is to generate leads and contacts and overloop does it easy.

I like the the linkedin integration to build contact lists

Open/ click rates don't always seem accurate

helping us execute cold email campaigns and track interest from customers

I like how easy it is to create new sequences/workflows and how customizable they are. Also, the reporting features help me evaluate the performance of each of my email campaigns. Generally, importing leads and contacts is simple, quick and has fewer steps than most similar tools.

When you have multiple contacts within an organization, it's difficult to check if you've emailed anyone within that organization before.

Prospect has been great for automating my email follow-ups. I used to spend hours every day on this, and now I don't spend any time on it at all.

I love using prospect.io with linkedin navigator for prospecting purposes. It has made sales much easier. I also like that they continue to enhance and come up with innovative ideas. I'm happy they added the "unsubscribe" option!

The new update has taken away some options that we had in the previous version, but I have been told they are working on bringing it back. Another thing is the errors that happen here and there with emails being sent. Overall I really like using prospect.io. There's also no ability to view what links have been clicked on, only the general info that someone has clicked a link.

The benefits are the ability to reach targeted prospects obtained via linkedin and growing sales potential.

I like prospect.io's feature of being able to obtain emails through Linkedin or target website, and the easy to create/modify the campaigns. Especially the feature of allowing users to add custom fields for a email template is great.

I would love the service even more if I can get email addresses of people based in non-western part of the world, such as Japan.

Together with Linkedin, I find, contact, and engage with my prospects with Prospect.io. Without Prospect.io, it would have taken more of my time to find and contact a prospect, and not to mention not easy as much to follow up with them.

In love with the contact fetching and sequence

A lot of manual tasks that can be improved

Sending Sequence

Good automation software (similar to tools like Reply.io) that allows you to split test, segment, and better understand the results of your campaigns.

The price is definitely higher than some alternatives (Mailshake is a lot cheaper) but the additional features like split testing are worth it.

Automating our cold email outreach. This allows us to focus on follow-ups and closing.

I've only just started using prospect.io but it's been really time saving and a neat tool. At first I was a little concerned the data wouldn't be accurate/up to date but I verified it was really quite accurate with some known companies.

I've not really used in anger too much to uncover any issues so far.

Mainly collecting and exporting contacts and prospects. Traditional prospect databases are too wide, and prospect allows me to target specific niches without wading through useless data

Scraping for emails is a great feature. Building campaigns is SUPER easy

Wish it had auto-scraping for all pages within a search. Now you have to manually switch pages and hit the scraping button

Gaining leads through cold emailing

The email finder tool allows me to make contacts with ease, without having to use their personal email. Plus, it helps me find all of my contacts easily, regrouping them by company.

I thnk that the extension in Chrome occupies a lot of space on the screen.

Overloop provides an esay solution to find business emails

We found it quick to add people from LinkedIn, and creating campaigns was a breeze. We have experience with using their competitors, and Overloop was much more intuitive.

The whole credit thing isn't great, and they don't stand behind the quality of the data they provide. If an email bounces, it should be credited back to you.... after all, that's poor data.

Adding people from LinkedIn and then putting them through email marketing campaigns to bring in sales leads and also ensure the data we add to our CRM stays good quality.

The automation of many functions, such as emails, marketing campaigns among other things.

Your system is easy to use, there were no problems with the configuration.

The organization of material for marketing, the distribution of content for our clients.

The tiered pricing works well for our company needs

No specific complains, the platform is quire user friendly and easy to navigate

Outreach, it's been a great tool to acquire leads

Seamless integration with Linkedin Nice UI

While UI is cool looking it is very hard to master and change cadences once they are created

Scalable marketing

When I started working with Overloop, when it was still Prospect.io, I really enjoyed using it. This was back in 2016/2017. I switched to another company in 2018 and introduced prospect.io there, it was easy to use and very user-friendly. You needed minimal effort to get to the thing you needed.

As our company grew we noticed that Overloop wasn't quite scalable nor did it really meet our needs in the end. The system was slow and couldn't handle all our data requirements.

For the time that we used it, it helped us to get data on potential partners to which we would reach out to using their drip campaigns/automation. These were very simple and easy to create, however getting the right people was difficult, we weren't able to extract the right details nor really find the right person.

Super easy to use and very cheap. Serve tried many similar told and this is by far the most easiest and top of mind for people. We received a 50% discount which made it a no brainier to buy.

Database isn't as accurate as the likes of zoominfo. Wish there was an easier way to extract bulk data as opposed to just what's shown on that one LinkedIn page (25 people)

Lead generation, Sales prospecting, data enrichment

Its fast and easy to import a list from Salesforce and or external target list from ZOOM info and set up your cadence for emails. I like that I can easily see who opened, clicked, and engaged with my email campaigns, and understand which of my campaigns are most successful (and replicate) Helpful to see what email campaigns colleagues are using and collaborate on best outreach.

It is a bit clunky for setting up automations. (or campaigns as they used to call it) The plug in for Linkedin does not produce confident contact info, and no phone #'s only emails. Emails also don't send all at once, they are sent in batches...a few at a time.(which I did not realize at first)

Sending out a campaign with designated cadence is up to me to create the message I want. This is ideal for a seasoned sales rep. Harder for a new SDR. I think prospect.io could be super beneficial if they had templates based on the best email campaigns from their users...to choose from for the newbie.

Love the interface - more so than the interface, the Google Chrome Extension, which I use frequently, when I have multiple tabs open in Google Chrome.

From my perspective, Prospect.io data seems to have some integrity issues, meaning that I'm finding more accurate contact information from other, similar tools.

I use Prospect.io to identify new sales prospects, which we research, and then execute direct outreach campaigns.

The Chrome Extension is very simple and is incredibly easy for importing leads to Salesforce.

It's good for commercial teams, but has proven to be very poor at servicing teams focused on Enterprise companies. When you get away from standard (first.last@, etc...) email formats and start adding things like middle initials, numbers, etc... it struggles immensely.

It was originally brought on to solve the problem of the large amount of time our commercial team was spending prospecting and manually inputing data to Salesforce.

I love that Prospect IO is a Chrome extension, so any website you go to, you can simply click the extension button, and it'll scan contact information for you. I also appreciate the LinkedIn feature. It keeps track of people you've already "prospected" - so you can stay organized and don't lose credits.

There are often malfunctions with the software. It has trouble loading, or it simply doesn't work sometimes. I often have to uninstall and re-install the Chrome extension to get it to work again.

We've significantly increased our lead database by using Prospect IO.

Integrates with LinkedIn to create Prospect record in Salesforce.

Salesforce integration is unreliable and required a workaround to even function when prospecting outside US. For a European-based product this was a disappointment.

Lead creation and email patterns

Tools to help find or qualify emails, CRM capability and good contact filtering options.

Lack of unsubscribe feature, lac of list management and the a mail limit of 400 emails sent (total)/day.

Our team was looking for a drip email marketing software that could manage and score our leads. The UX was poor, there were typos and the email editor was not robust. Overall: Pricing plans modelled after how many emails you can send a day was an odd one.

Absolute worst customer service and product

They charged me $300 over three months, and their customer service never replied to any message or mail.

none

dishonesty kills any good features overloop has

very poor customer service, North American customers only receive a few hours of customer service as overloop is based in Europe and only follow their hours of operations

email delivery, I would never recommend this platform to anybody

Overall the software can help you save a lot of time, it takes a little time investment up front but saves a lot of manual work.

Had these bugs which made me stop using it: - Always disconnecting my email addresses and not working, and didn't notice it wasn't working for a while. - Their typing field crashes a lot, cutting/pasting/indenting is pretty buggy - Search function in the app doesn't always work - Pretty slow functions - Sometimes no answer to a question about bugs

I used to fill a lot of automation gaps in my sales process. When it was working a little smoother, it was great to save time on prospecting clients.

Hugely responsive customer support team. Very easy to chat with and helpful with answers. It's easy to upload lists, and they offer an email verification service that checks for invalid addresses on upload.

Honestly, there's almost nothing to like. The UI is challenging, the system behaves unexpectedly (eg. you think a campaign is paused or archived but it keeps sending emails), you can't schedule multiple campaigns in advance because one contact can't exist in multiple campaigns, there's a limit of 400 emails sent per day (which is usually fine but can be frustrating in certain circumstances), there's no unsubscribe option/link, there's no clear indication who has received a campaign once the last email has been sent, it doesn't show you lists of who bounced, responded, clicked. It's really only in its early stages. There are numerous typos throughout the application making it feel unpolished and not market ready.

We need a reliable email service provider that integrates with the rest of the marketing stack .