Remote.com Reviews & Product Details

An easy way to send invoices, getting paid fast.

I don't have anything that I dislike at the moment.

Working remotely, solving all the financial logistics that comes with

The way to makes to create the invoices and manage them.

Well, there is nothing I really dislike. But I miss some kind of dashboard with metrics, numbers, everything for me to understand my earns during the long haul.

Creating invoices worldwide, and receive payments worldwide. It is perfect for international contracts management!

Whenever I have some questions, Remote's customer service team is swift in responding. Like it has been a while since I experienced such a quick and courteous cs team.

So far they have been helpful to my queries and never experienced a dull moment.

I was asking them about my invoice and the payment. Their team was very quick in answering and making sure that I was satisfied.

I cannot say enough positive about the Remote customer support team! They went above and beyond when we were setting up our auto pay. China let me know exactly what to expect and followed up to keep me posted on the set-up progress. Being in very different time zones, I wasn’t sure what to expect. But her response time to my email questions was impressive! Friendly and patient customer service…the best!

I have yet to find a downside to using Remote. Everything has been great!

Remote helped us find the easiest way to make our payroll payments.

The level of flexibility provided to us as a customer

Payroll clarity, sometimes greater detail and clarity around payments at pace would be welcomed.

our ability to engage in new locals.

I love the fact that Remote provides you with all the mandatory information when setting up a contract. You instantly know what's important in different countries. The cost calculator is amazing!

There could be a little more explanation to some country specific questions, e.g. why are levels in France of relevance?

It gives us the opportunity to offer Employment Contracts to colleagues living abroad, that don't want to relocate. And we cannot open a sub-company in every country we are recruiting in. We also don't have to do any research on local employment regulations, as Remote provides us with this information.

Helpful representatives and fast payout and ease of access

None. I cannot think of one. So none for me.

Just the payout timeframe. It takees not longer than a day.

Customer care is very responsive and always gets back to me.

Doesn't say who my manager is on the UI so I can't tell if changes are reflected.

Working for a US company. It opens up doors.

Customer Service and fast payments. Remote always respond to every request sent immediately especially on their website (live chat). They provide the most easy to use payroll and help contractors get create invoice and track the status of the invoice submitted.

So far I have nothing that I dislike. They are very helpful, and responsible.

Helping me getting paid on time, track my work, request leave, and making my individual contractor work more easier and effective

Easy onboarding process, responsive customer service

So far, I'm really enjoying remote and nothing to advise.

paying taxes and benefits

Easy to maneuver and the support staff is quick and nice to work with. Ran into a few hiccups and they were awesome to work with. It's a great piece of software to utilize if you hire out of the country associates

It's not 100% clear what documentation you need to get your billing in order and we did run into some issues there. But they didn't ask for any paperwork we didn't readily have

We've used Remote to hire out of our own country and they made it extremely easy! This has opened up a whole new work force for us and its been an easy addition to our HR Practices

Remote Support is available round the clock, with quick and prompt responses to queries.

apart from any social interaction i.e. face to face

As of now, I haven't had to deal with any issues as such.

Remote made it super easy to onboard. Their interface is easy to use, and easy to find things. The requests to onboard were sent in a timely manner.

Nothing so far! A mobile app would be a great addition though.

Able to easily check pay and benefits.

I was pleasantly surprised by how easy was the process with Remote (sign the contract, introduce my personal data on the app, etc). Also, the app is very simple and beautiful, there is a page with tutorials to use every tab but, the design is so good that you don't even need it, it's very intuitive.

At the moment there is nothing that I dislike, everything seems to work properly, I didn't experience any bug in the app or something not clear, everything works as expected.

I could sign my contract with a company from another country, also I could upload the legal documents needed and verify my identity. All of these processes are asynchronous and very fast. With this system, the process is simpler, for both the company and the employee.

I like the fact that all my payroll and other HR matters are dealt with on a local basis.

The insurance is not at all up to par with the industry.

Remote is solving the tumultuous task of working remotely from different tax jurisdictions without the hassle of the conversion process

They can resolve any operation related queries quickly and can understand the issue at a personal level. Their system is simple and easy to use whether it is payroll or any other tool.

It is a missing community where employees can interact and share their thoughts. This will enable to create a better feedback loop for the company and its employees.

I am currently working with a german company remotely and remote.com helped me here by enabling the flexible work environment and payment system as per the government standards.

The service they provide is very good and they resolve doubts and/or clarifications very well. In my job I only use Varicent I haven't work in another place so I don't know if another place is better

They only speak English, I would like the customs service can speak the mother language of the country they are working for.

To work abroad with a Canadian company but still living in Mexico.

You have always assistance and feedback for your questions . Remote have a perfect platform: simple, modern, focused and intuitive.

Nothing at this moment. Everything I needed and I need, is solved or I figure out on Remote platform.

Delayed meal voucher. The communication is fast and you have help always when you need.

The onboarding process is quite smooth, the web console is friendly and easy to use and support reply questions in the same day

Solving payroll enquiries is a bit difficult as you may need to speak with a non payroll expert how will communicate your doubts and payroll replies

Remote working payroll, expenses reimbursements

The whole was really fast in terms of approval.

At the moment I don't see anything to complain.

I was able to do whole the process remotely.