Remote.com Reviews & Product Details

The documentation on processes, fast and clear introduction.

Sometimes the support is slow or is unaware on how to solve specific country questions.

Helping me get my paycheck

Immigration is very complicated but Remote explains very plainly and in detail. It helped us a lot. This field will increase in our industry. We can depend on them.

Nothing at this moment. Since this is our first employment for us, we will see how it goes.

Easy to hire outside the country. Immigration support, easy platform to ise, customer service. Look forward to having a long relationship with Remote.

Nice interface, good health insurance Quick to give funds into the linked bank account, even before the stated dates in the contract I saw that you could even request an advance in funds if you need it

I didn't really have any displeasures with remote The only very minor thing that could be a bit better would be to have specific days off based on the contry of employment - like blood donation for example

The company that I work for is using remote to have employees full time in another country than their origin country's location and having the full benefits and taxes that come with it.

Another aspect I appreciate about Remote is its commitment to local compliance. As a remote employee, I work from a different country than my employer, which often involves complex legal and administrative considerations. However, with Remote, I can rest easy knowing that my employer is taking care of all the compliance requirements. The platform stays up-to-date with local regulations, ensuring that I am paid accurately and that all the necessary tax and employment obligations are met.

The differences in salary cutoffs per country when using the Remote platform.

Remote platform responds promptly to my inquiries. Fast and efficient customer support is crucial, especially when it comes to addressing questions or concerns related to payroll and other financial matters.

- Easy to navigate - Helpful staff solving answers instantly

- The chatbot at the beggining is not always hlepful for custom issues, then having to wait and repeat the process again with an agent from Remote

- Remote is able to handle a waide array of issues needing minimal amount of guidance e.g., I required a visa letter for my holidays and Remote was able to sort it as based on my requirements for the employment letter.

Remote is a platform that addresses any raised tickets or queries in a prompt fashion. Furthermore, the initial contract offer and signing are seamless. The web UI is easy to navigate and user-friendly.

Once in a while, payroll can be slow to respond to queries, but generally, queries are dealt with promptly and in a professional manner. With a few more additions to the web UI, I believe that Remote can get a ten-star rating.

Remote is solving the issue of foreign companies coming directly into a country. Remote is the middle man between international companies and us (the employees). It makes for a convenient way to carry out work-from-home or remote duties.

The platform is super user-friendly and collects all important and indispensable data in one place. Support team is fast and provides workarounds even outside remote's platform troubleshooting. Was a great pleasure to talk to them!

it is not about remote but to the its medical partner - I've been waiting for 1.5 years to make a mandatory medical control, and still, no call back (even though I got in touch with the partner several times)

Conractor's documentation is in one place. Clear time-off calculator and payslips listed by months. Also, I like the recent new area with Hi Ben - where you can benefit from different online courses

- Easy to use - Intuitive UI - Good documentation - Good and useful features

- Hard to contact support - Not so great benefits by default

Getting full compliance with Brazilian employment rules. It allows me to have a one-stop shop for most of my needs regarding HR stuff.

Reasonably efficient responses to requests and queries

IT took a long time to have basic things like EPF sorted due to inadequate and ill informed communication between Remote and my organization.

I run a non-profit registered in the US, though I live mostly in India. Remote helps my organizational governance by ensuring compliance in my employment

How easy is the process and the result of being able to work for a company in another country like I would do in my country

Still havent seen anything that works bad

It allows me to work for a company on a different country

They´re super quick to respond to your queries and provide reliable answers. Their FAQ section is also very comprehensive.

It takes a while to connect to a real customer service representative as at first you´re connected to a chat bot.

I had issues with my medical insurance and holiday allowance and they´ve been really responsive and quick on their feet to solve them.

They reply to all my questions kindly and very precisley. They are quite responsive to the questions asked and try to help you as much as possible. Using the platform is pretty easy.

Not really dislike, but maybe sometimes they skip the questions by email or the reply may take a while, but overall as said they give you really good answers.

it gives me the chance to work for a foreign company living in Italy

Remote’s setup forms were pretty easy to fill out. Their User Happiness team was great when I reached out with a question about my pay slip. The first representative wasn’t sure how to help me, and forwarded me to their colleague. Then Brigitte took over and did an amazing job. Her answers were blazing fast and helpful!

Not all of the representatives you get in touch at Remote know the details of your particular country’s tax regulations. There’s a degree of back and forth before you get forwarded to someone who can help you with your case.

I can be hired in my country and work remotely.

Platform is simple and easy to navigate Good account manager and support team that gets back on enquiry within 24 hours

I was looking to have more details to be shared in terms of payroll calculations or pro-rate leave calculations but did not find these available.

Hiring people legally in countries which companies do not have any presence.

Most elements are automated and the user interface is easy.

We quite often have billing issues (the timing not the amount) which are always corrected by their team, but still a pain. Mostly related to the fact that wages are estimated mid-way through a period and then an adjustment created later - this is part of the nature of this process and is not Remote's fault - but I feel like they could deal with it in a better way. We sometimes get automated emails stating that our invoice payments are late when they are not. They always apologise but it is still slightly annoying.

Employing outstanding talent outside of our home country.

I like the fast way my questions were answered when I needed them. I had to change the tax income rate for my salary and everyone was fast assisting me. Great help

At first it was not clear how to do some procedures. Like for example, when I had to change my tax rate it was not clear where to do it without talking with support team. Maybe it should be more customized toward the country of use. If I am from Spain I would like to see typical spanish processes more at hand

Handling everything on the hiring process with my company so I get the benefit of getting paid on time and also everything is available on time. Great support team as well

Easy acces to contract and payslips. When there is a problem, support answers quickly

I had one more complicate support issue which took some time to solve due internal misscomunication.

Easy acces to my payroll and contract

The customer support is great. I am using Remote.com for the last few weeks and the help I have received during my onboarding is great. Shout out to Uche for being helpful and kind, and following up with all my requests.

Right now customer support is through email but having a dedicated phone line would be great.

I recently immigrated, and Remote.com helped me continue working for my employer which was a great thing to have.

It is straightforward in this platform to upload documents and create tickets to answer questions.

At some times, the communication was a little slow.

Direct contracting with companies in other countries helps me to manage my taxes and insurance in my country.

What's most helpful is their dashboard and how easy and clear it is to navigate through it.

Their response rate at the beginning was very slow, and sometimes they didn't even answer the questions I had raised.

It has helped my employer to employ me without having a legal entity in my country. Not only that, I think they have given my employer insights on the laws in my country.