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Robly
Email Marketing Simplified
4.5
(911)
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Robly Reviews & Product Details

Robly Overview
What is Robly?

Robly is an email service provider for businesses of all sizes. It specializes in supporting charities, nonprofits, education sections, and religious organizations. Backed by AI technology, Robly helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster. Robly’s tools dynamically deliver emails when subscribers are most likely to open to maximize engagement. Robly was recognized as a 2022 Email Marketing Data Quadrant Award winner by SoftwareReviews.

Company Robly Email Marketing
Year founded 2014
Company size 11-50 employees
Headquarters New York, NY, United States
Social Media
Robly Categories on Findstack
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What Robly is best for?
How does Robly compare to Mailmodo?
What are the pros and cons of Robly?
Robly Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Robly Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Robly Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 19, 2024
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911 Robly Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Mar 15, 2016
 Source
Overall Rating:
5.0
DH
Devin H.
Sales Manager
Share
"Robly is as easy as 1, 2, 3!"
What do you like best about Robly?

The best part about Robly is the ease of transition from step to step. The design features make the emails simple to create and/or edit to my liking. There is no confusion when using Robly, compared to previous e-mail blasting designers I have used in the past. Thank you Robly!

What do you dislike about Robly?

Sometimes the automatic save acts up and does not save my work - very rarely though!

What problems is Robly solving and how is that benefiting you?

I am now able to send email blasts and newsletters with ease and find myself wanting to send more because I do not get frustrated when using the program.

Small Business (50 or fewer emp.)
Mar 15, 2016
 Source
Overall Rating:
5.0
GS
Genny S.
Office Manager
Share
"Fantastic!"
What do you like best about Robly?

Simple to use and more modern looking. With open gen and AI, we do get more opens. Costumers seems to like more the new newsletter we were able do delivery w robly.

What do you dislike about Robly?

sometimes the instant save dosent work. must be a little bug. It's not being a problem because i do save everytime a change to layout is performed

What problems is Robly solving and how is that benefiting you?

We basically switched from Contant Contact. Costumer service is better and we do get more openings.

Small Business (50 or fewer emp.)
Mar 14, 2016
 Source
Overall Rating:
5.0
TK
Tracey K.
Executive Director
Share
"Easy monthly eblast!"
What do you like best about Robly?

Robly is easy to use. Now that the template is made, it's an easy job to publish the monthly e-news. OpenGen really does increase the open rate by reminding recipients who may not have time to read it the first time. The cost of Robly compared to our previous provider is a savings of about 50%.

What do you dislike about Robly?

Our previous vendor had an event registration module that was not available form Robly. The suggestion to use Eventbrite was just too darned expensive. We struggled for awhile, but now have a solution to our event registration issue that works well for us.

What problems is Robly solving and how is that benefiting you?

We use the e-news to advertise our upcoming programs and volunteer opportunities. I've noticed that registrations increase almost immediately after publishing.

Small Business (50 or fewer emp.)
Mar 09, 2016
 Source
Overall Rating:
5.0
CF
Clarence F.
Revenue Coach
Share
"Loving it!"
What do you like best about Robly?

It's a lot easier to add graphics and pictures. And it's much more "user friendly " than Constant Contact.

What do you dislike about Robly?

Saving a template so I can reuse it. I'm sure there's a way, I just haven't figured it out yet.

What problems is Robly solving and how is that benefiting you?

Marketing to prospective clients.

Small Business (50 or fewer emp.)
Mar 07, 2016
 Source
Overall Rating:
5.0
MS
Matt S.
Account Executive
Share
"Kicked Constant Contact to the Curb"
What do you like best about Robly?

We had constant contact for years. After getting a random call from someone at Robly we decided to give it a shot and what a difference! The Open-Gen gets us more views. The editor is much easier to use and the emails look more professional. I've been nothing but impressed. There was was feature it was missing by reassigning groups and their tech team added the feature within a few days. Amazing stuff.

What do you dislike about Robly?

There's nothing we really dislike. About the only thing I'd say is that the Robly AI is optional on our package. We're a small business that only sends about 1 email a month so not sure if it's worth it to add that feature.

What problems is Robly solving and how is that benefiting you?

The main business problem we're solving is creating professional looking email campaigns in less time to reach our customer base effectively. I've also noticed we get much less spam reports than with the competitor.

Small Business (50 or fewer emp.)
Mar 07, 2016
 Source
Overall Rating:
5.0
LO
Lori O.
Administrative Assistant
Share
"The people at Robly are extremely helpful and prompt. "
What do you like best about Robly?

Using Robly to create newsletters for the athletes in both of our triathlons is incredibly easy. The format looks great, crisp, clean, modern. Any time I've had questions about how to do something with their system the answer is usually pretty easy to find by checking out their support. When the question has been really outside the box, it's not at all difficult to find a real human being that can solve your problem or answer your question quickly.

What do you dislike about Robly?

It would be nice if we could have just one account to serve both of our events and bounce back and forth between them, but for our purposes it doesn't work. But that's not surprising, it what we need isn't served by other online newsletter companies either.

What problems is Robly solving and how is that benefiting you?

We're trying to communicate event information to athletes who have done our event in the past or who we hope to get to do our event in the future. Using Robly our open rate and click rate has increased.

Small Business (50 or fewer emp.)
Mar 07, 2016
 Source
Overall Rating:
5.0
SL
Samantha L.
Executive Director
Share
"Robly"
What do you like best about Robly?

Robly is so easy to use and provides both fantastic design templates and ease of customization. The Robly AI feature has made a definite difference in getting emails sent and open at the optimum time for each customer. Reports provide quick feedback at a glance. There is nothing I don't like about Robly and their customer support and pricing are second to none.

What do you dislike about Robly?

Nothing, Robly has been superb to use and I recommend it highly.

What problems is Robly solving and how is that benefiting you?

Communication to members of our organization is much easier. Marketing campaigns are smooth and response is excellent.

Small Business (50 or fewer emp.)
Mar 06, 2016
 Source
Overall Rating:
5.0
JD
James D.
Strategist
Share
"Robly is awesome"
What do you like best about Robly?

Robly is easy and effective. I have done a lot of email marketing and this is a winner.

What do you dislike about Robly?

There is nothing dislike about this vendor

What problems is Robly solving and how is that benefiting you?

works very well

Small Business (50 or fewer emp.)
Mar 05, 2016
 Source
Overall Rating:
5.0
courtney c. avatar
Courtney C.
Owner
Share
"Big Bang for my Buck"
What do you like best about Robly?

I have already referred 2 people to Robly. I like Robly because of the Ai and the OpenGen. Being able to recognize and resend an UN opened email without having to download and then upload a file, is very time efficient. With Robly, I feel that we are doing our best to get our offers, specials and information in front of our subscribers. Which apparently is working..... we are standing room only on Friday and Saturday night.

What do you dislike about Robly?

I personally reuse element from past newsletters often, being able to copy and paste HTML code for the individual boxes would be nice. It DOES work for the text boxes..... but not for the other boxes with images or buttons. I would also like to be able to use the HTML code in image boxes to reduce "cell spacing" & "cell padding". I also hope for drop shadows.

What problems is Robly solving and how is that benefiting you?

Ai and OpenGen have been assets to our email marketing campaign. We just won a contest and feel that the eblast we sent out, greatly helped us petition for votes.

Small Business (50 or fewer emp.)
Mar 03, 2016
 Source
Overall Rating:
5.0
BC
Bryan C.
Wine Club Manager/Sales & Marketing
Share
"Robly Email Marketing"
What do you like best about Robly?

Robly is great because them custom design a template for you, and Robly's features has dramatically boosted our open rate.

What do you dislike about Robly?

I had a somewhat difficult time figuring out how to use the open gen feature. Once I contacted support though, I quickly figured it out.

What problems is Robly solving and how is that benefiting you?

Increase open rate of our targeted email campaigns. We have enjoyed increased click throughs as well.

Small Business (50 or fewer emp.)
Mar 03, 2016
 Source
Overall Rating:
5.0
JU
Joanne U.
Vice President
Share
"I LOVE Robly!"
What do you like best about Robly?

I love the ease of the use of Robly. There are many templates and they are excellent and easy to modify.

What do you dislike about Robly?

Sometimes the mailings cannot get through company spam filters.

What problems is Robly solving and how is that benefiting you?

We are able to stay in contact with out clients. We receive many client responses to our Robly mailings.

Small Business (50 or fewer emp.)
Mar 01, 2016
 Source
Overall Rating:
5.0
NS
Nancy S.
Portrait Artist & Owner
Share
"Easy, Efficient Robly!"
What do you like best about Robly?

I've used a few email newsletter options in the past and Robly is the easiest and most efficient I've ever used. I like the options for newsletters, graphics and client read details to each newsletter. Best of all, its so user friendly!

What do you dislike about Robly?

That it does not attract more clients as easily as it is to use.

What problems is Robly solving and how is that benefiting you?

It makes it so easy to keep in touch with clients monthly. To give them personal information and bits of upcoming fun. It makes it very easy to connect with clients on a professional and personal level.

Small Business (50 or fewer emp.)
Feb 24, 2016
 Source
Overall Rating:
5.0
KH
Kyle H.
Owner
Share
"Very happy with Robly. Recent convert to Robly from another provider."
What do you like best about Robly?

I was very happy with the help I received when converting to Robly from another provider I had used previously.

What do you dislike about Robly?

I had to ask that the Robly logo be removed from my email blasts.

What problems is Robly solving and how is that benefiting you?

Getting more opens with the resend option.

Small Business (50 or fewer emp.)
Feb 22, 2016
 Source
Overall Rating:
5.0
DP
David P.
Principal
Share
"Robly Rocks"
What do you like best about Robly?

Robly's onboarding team made the transition to their platform really easy. The template they designed was great, and the repeat send to those that don't open the email the first time is awesome. I also like that it remembers which groups got which email.

What do you dislike about Robly?

There is not much to dislike about Robly. There was a little bit of a learning curve, but it is pretty intuitive.

What problems is Robly solving and how is that benefiting you?

This helps me take my email marketing to a new level. It simplifies and streamlines the process.

Small Business (50 or fewer emp.)
Feb 19, 2016
 Source
Overall Rating:
5.0
Gus C. avatar
Gus C.
Partner
Share
"Easy to use, features not found on other campaigns."
What do you like best about Robly?

I love the OpenGen and intelligence features. Overall open rates are up! Very easy to use platform!

What do you dislike about Robly?

I manage multiple lists on a few platforms, so far Robly outperforms them all.

What problems is Robly solving and how is that benefiting you?

We produce business conferences, Robly is our main communication tool with our users.

Small Business (50 or fewer emp.)
Feb 18, 2016
 Source
Overall Rating:
5.0
BW
Brooke W.
Program Ambassador
Share
"I love the OpenGen! Way to save me time..."
What do you like best about Robly?

OpenGen - it saves me on creating reminders for events and for ensuring our contacts open monthly newsletters! AI - ok so I don't really know if this has helped us yet, but I like the idea of it and hope after some time that it will help us get better open rates. The FUN! There's constant fun tidbits such as the Chat feature (the employees are great) and the silly comments on the test e-mail confirmation pop-up. This adds a smile to my day.

What do you dislike about Robly?

Hm.... I think I'd like it if it were possible to edit the source code for an entire email (rather than per-block) and some other small tech edits like being able to link an image from an outside URL. A truly informative dashboard would be nice. Right now it's a useless page... I'd prefer to see a collection of report blocks so I can see what's in the works, what's been sent, how our contacts are changing etc... Oh, I would love the pop-up feature for capturing leads that visit our website. That is a feature I know they're working on already though, so I can't say I 'dislike' it at this time.... But for the most part it's an easy peasy system and I'm really enjoying it.

What problems is Robly solving and how is that benefiting you?

Time management! Your program prevents me from extra manual labor. I love the segmentation and the OpenGen for this specifically. We have had better open rates and reduced the amount of time on producing messaging! Reporting is super easy! With the possibility to export all to excel I can use PivotTables and PivotCharts to quickly analyze our data - this is something we never were able to do with Constant Contact.

Small Business (50 or fewer emp.)
Feb 17, 2016
 Source
Overall Rating:
5.0
TS
Toni S.
Director Of Operations
Share
"Love Robly!"
What do you like best about Robly?

Robly combined the best of Mail Chimp and Constant Contact and improved them. The support is outstanding! Robly can be contacted via email, phone and chat. They email ME periodically to make sure we are doing fine and to see if we need any help. I just can't get over how customer friendly they are. Most online businesses don't attempt to create a relationship with their customers and Robly does.

What do you dislike about Robly?

There isn't anything we don't like about Robly.

What problems is Robly solving and how is that benefiting you?

We just started with Robly and haven't been able to do much comparison but we are definitely getting more opens. We were getting way to many unsubscribes, using NextGen, our unsubs have decreased substantially.

Small Business (50 or fewer emp.)
Feb 12, 2016
 Source
Overall Rating:
5.0
RH
Rachel H.
Key Account Manager
Share
"great program for newsletters"
What do you like best about Robly?

I have used other newsletter sites and Robly by far is the easiest to use. Other sites were very buggy and always updating and changing how you make newsletters. Robly is user friendly and the templates are very useful.

What do you dislike about Robly?

There really isn't anything I dislike about Robly. I have found it to be so easy to use.

What problems is Robly solving and how is that benefiting you?

I use Robly to keep my customers and sales reps informed of new products as they become available.

Small Business (50 or fewer emp.)
Feb 12, 2016
 Source
Overall Rating:
5.0
NM
Nancy M.
Principal, Art Events
Share
"Robly Rocks!"
What do you like best about Robly?

Hard to pick what I like best because there are so many things. Let's start with the AI feature... sending emails at the perfect time PER ADDRESS's opening patterns... GENIUS. And OpenGen... thanks for thinking of that one. A resend to only those who didn't open it at all takes the guess work out and puts our campaigns back at the top of their inbox without annoying those who have already opened it. The design tools are professional and simple to do... and ALL of the templates are mobile-friendly. Life is good with Robly... and did I mention I get MORE for $20 less a month than Constant Contact? I'm in.

What do you dislike about Robly?

Would like the option to post to all Social Media Campaigns on the same page at the end of the campaign creation.

What problems is Robly solving and how is that benefiting you?

Getting more opens. We all know that this piddly 10 - 20% open rate is for the birds, but it's reality. AI and OpenGen address some of the issues that stand in the way of people opening their emails. My open rate is going up and therefore... so is my business. Woot.

Small Business (50 or fewer emp.)
Feb 11, 2016
 Source
Overall Rating:
5.0
SM
S&S Off Road M.
Owner
Share
"Outstanding customer service and product performance"
What do you like best about Robly?

If I have a problem or question the Robly team are on it immediately with personal and friendly email responses. Price, performance, customer service are all outstanding! They are continually updating and offering new ways to enhance email marketing.

What do you dislike about Robly?

There have been a few times that users have been removed without requesting to. I don't like that happening, but the Robly response was that they will put the user back on whenever that happens and I tell them who it is.

What problems is Robly solving and how is that benefiting you?

Personal way to stay in touch with our customers and easy to understand stats that let me know who has read the emails and what links they've clicked.