Salesforce Platform Reviews & Product Details

IT HELPED ME A LOT BY GIVING ME GREAT SUGGESTIONS AND APPLICABLE EXMAPLE AND THAT HELPED ME PERFORMING WELL IN MY PROFESSION.

Updates are a bit slow. Email support doesn't come on time.

Excel dependency reduced Good in handling large volume of data

Salesforce comes with both as SaaS Paas. It is highly customisable and comes with a large number of useful out of the box features

Cost can be little bit more moderate towards the users

for any industry , managing customer data is an important aspect of the business. With salesforce platform architecture and the inter related object(tables) model , the life of a crm user bcomes much easier.

Using it as an enterprise CRM solution. It is a highly customizable tool. One can achieve all kinds of solution be it of any size. You can integrate with salesforce and salesforce marketing cloud so easily with all you customization and security that you need. One does not need to have a developer background to learnt this. Salesforce community is also huge and is growing each day to help you with all the articles and support that you need

One area which i see as a challenge is obviously the cost. It restrcits a user for doing smaller implemntations. Another, aspect which is a bit complicated is the access and control level. I understand that Salesforce gives you a lot of control management features but i feel this can be provided in a simpler way on UI.

I have been using salesforce to maintain all my account, pricing and product information. I have been using the marketing cloud as well for generating few campaigns. All this information is integrated to salesforce via MuleSoft which is another salesforce product. At the end of day all this information is stored within Salesforce and is used as a CRM system to manage campaigns

It is very user friendly and very robust in nature.

There is nothing dislike about the salesforce app and sometimes it is complex for new comers.

It is a cloud based application so hosting your app after development done is not a extra task. There are multiple cloud present in salesforce like health cloud sales cloud and marketing cloud.

It has a lot of out of box features, which we can directly use. It's simple and user friendly.

As Salesforce is on multitenant cloud and the resources are shared. It has limit on the resources usage.

We use Salesforce for our sales, service, field service and marketing. Salesforce is easy to configure.

It is having lots of out of the box features like Integrations to third-party apps and also the payment apps then, It is also has a app Exchange similar to the app store

It is very costly that's the main disadvantages

So, Basically, I need to save all data of users and want real-time payment at the same time. So, Salesforce has the integration features so, I have Integrate a Payment app and start using it

Communicating with different people and helping with their needs is very special.so Salesforce is a best platform to improve our individual talent and and performance skills

There are some issues in Salesforce, we are continuously connecting with people with same reason it may be dislike by some people.and also it can be improved by some of its features

It is recognised the details of the customer so that it is helpful for us to recognise which course they are looking for and we can help customers to improve their skills

The use of the Lightening web components to customize the requirements according to the client needs and the use of the triggers to get automate my things as I need.

There are no any major dislikes but the limitations of the Salesforce make is use with some of the difficulties and sometimes it affects the whole system badly .

The Salesforce platform helps to customize the each and every single business requirements very efficiently and the standard things are designed so perfectly so it's easy to use .

Excellent user interface for assisting users in organising feedback in real time. Salesforce is a user-friendly and highly adaptable platform that allows for communication across various departments while also allowing for the creation of internal entries for various issues. Salesforce also offers excellent activity history and traceability. This platform offers a vast array of unique modules that are prepared to address business needs in large corporations.

There are numerous methods to accomplish things because Salesforce is so big. It would be beneficial to simplify this so that novice users might understand it better.

Displays the Sales pipeline, which is useful for determining what has closed and what has been lost. It enables us to enter and retrieve consumer information quickly.

Visual Flow ,Lightninig Web Component and Lightning data services are best about Salesforce Platform.

Workflows and Approval process are dislike about Salesforce Platform.

1) Low code and no code tools that help to quick develop the application and automate process. 2) This streamlines workflows and ensures a seamless exchange of information across the organization. 3) Salesforce provides tools for automated testing, version control, and continuous integration. Developers can deploy changes with confidence, knowing that they can easily roll back if needed.

It provides a 360-degree view of their customers, and improve engagement and satisfaction. It provides a comprehensive solution to manage and optimize customer interactions across various departments, including sales, marketing, and customer service.

It is has many features nad functionalities which makes it complex for people will require training to use this to ensure users can effectively navigate and utilize all the available features

Trailhead is a great medium learn about salesforce. It is a fun way to learn with exciting goodies and stickers. Its community support is very helful to solve issues if someone stucks.

Building on the Salesforce platform allows us to quickly provide our customers a secure, scalable and resilient service. The alternative, building our own infrastructure globally, would not allow us to grow our business globally as we have been able to by leveraging the Salesforce ecosystem. We're also able to leverage a vast global market of Salesforce professionals which makes it easier for us, and our customers, to secure resources to deliver customer focused solutions.

We can sometimes come up against limits when pushing solutions against the edge but these are usually resolved with great support from Salesforce through multiple approaches.

Ability to quickly deliver our product into new markets with zero effort or direct cost for new infrastructure. This allows us to scale at pace with our customers.

Consistency of task and wider business engagement and transparency. The tool allows for multiple ingests, providing detail useful to all areas.

Limitations with out of the box fields. We've been forced to create fields, that could have been easily adapted from out the box. This also seems inconsistent.

Pipeline, forecast and cross company collaboration. Data sharing and exec level visibility.

The way they coordinates, plans and executes the platform seems to be very professional and is up-to-date and they also provide necessary information to the user too.

Though Salesforce is a well executed and well developed platform they are in the beginning stage so a lot of minor bugs needed to be sorted out but overall they are working well for improvement.

Salesforce really helped me to sort out my issue and help me to get the necessary outcome which I preferred totally satisfied from the service they provided and it helps me a lot.

AppExchange is the best I like in salesforve platform

Difficulty in customisation is the one I dislike

Lengthy customer decision

Salesforce product is very efficient and user-friendly. It provides multiple features on one console. There graphical data presentation is amazing. Most of the company using it now and it is good to invest knowledge on saleforce

Salesforce is quite an expensive product for startups, big giant companies mostly have this tool. For some user it could be confusing at start but easy once you get interface. but overall no big issue

Salesforce helped our company to send bulk mail and analyze customer data. It has great interface to analyze the data. It is one tool for marketing, sales and service team.

salesforce crm is an investment for our company. It is best tool in market for business requirement. salesforce have ability to scale up. It provides best data security. It has amazing GUI.

Not major i have heard. the salesforce user interface could be different for beginner as it provide alot of services. Cost wise this could be expensive product but still worth it

salesforce keep all historical data in place. Also offer best time management, greater customer satisfaction and trusted reporting. It helps us to keep track of customer interactions and sales data.

Salesforce helps companies to optimize their customer relationship management processes. One can learn about salesforce through Trailhead which is a fun way to learn about salesforce.

Every year salesforce releases updates which makes hard to update ourselves. Hence, the more you learn about it; more you realize how much you don't know.It is expensive too when it comes in terms of purchasing its different editions.

Salesforce brings the ideas to production through IdeaExchange where people of Trailhead Communities bring their ideas .Idea of one person is a problem of many people face in salesforce. With the most votes, it gets implemented in salesforce and hence it benefits to entire salesforce user.

Salesforce provides a robust suite of CRM tools that help businesses manage their sales, marketing, customer service, and other customer-related activities. It allows companies to centralize customer data, track interactions, and streamline processes, resulting in improved customer engagement and satisfaction

Although Salesforce offers extensive customization options, making complex customizations often requires specialized skills and technical expertise. Organizations may need to hire Salesforce developers or consultants to implement advanced customization, which can increase costs

Salesforce offers automation tools like workflow rules, process builder, and flow, enabling businesses to automate repetitive tasks, streamline processes, and improve efficiency. Automated workflows can save time, reduce errors, and ensure consistency in sales and customer service processes

I like how we can generate tickets and accordingly action them. We can even interlink it with any cloud calling software and provide resolution on calls to assist better

Sometimes the servers are down but other than that it works as a charm. It's very popilyand a lot of big companies use it. Itsbyser friendly and ver interactive

We're solving consumer problem related to finance and loans. One benefit i realised is that we can keep track of past records and store a lot of data in it to help in future