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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
It's very easy to build something cool using it. The "drag and drop" tool is nice and very easy to use, the templates are cool. For people with few experience in building sites is really nice.
Slower to load, it doesn't let you clone an entire site, more difficult to do a 100% SEO, it's not open source.
You don't have to hire a developer to build your site. If you have a bit of knowledge regarding site building, and good taste for visual you can come up with something cool.
Squarespace is a beautiful platform that creates clean, minimal layouts that are modern and easy to use. Squarespace is known for their customer service and there's no configuring you can do that would break it anyways. The free account is just a beautiful as the paid account, except with the paid account you get to customize your domain. Squarespace is great if you want an ecommerce site, but a little bit more clunky if you want a portfolio site. You can upload your own design, but most of Squarespace’s claim lies in them having a huge selection of design templates that are both professional and beautiful.
If you want to customize your Squarespace site a bit more, it's pretty difficult. Getting into the code isn't as easy as it is in Wordpress. If you compare Squarespace to their direct competitors, they are a little more expensive. With other website builders, SEO is easy with built in applications. Squarespace's built in applications aren't as numerous and diverse as others, making it a bit more difficult to implement all your marketing and advertising channels.
I build and market websites. Squarespace is perfect for the client looking for a beautiful, simple website.
Tons of great, neat templates. Easy to get started and many out of box integrations.
Hard to edit the pages. Even small changes to the texts takes forever and limited options
Focus on creating a compelling website without hiring a designer+web admin.
Uncomplicated administration and maintenance of website functionality.
Limited access to coding customization and pluggings,
Squarespace can deliver a quick and reliable website for the end-user, and it's capable of handle different kinds of content.
It is pretty hard to make a squarespace template look ugly- they are beautifully designed and the default settings will definitely yield a modern, nice looking website. Once you learn the platform it is relatively easy to use.
The first hiccup was choosing a template. Squarespace is not eminently clear about the different features each template allows (i.e. sidebar, search, etc). They do let you know, but it takes a little digging. Also, the style editor is a mess, you should be able to edit elements from anywhere, instead you need to go in and out of the style editor, it is a pain.
I am currently using squarespace for my personal website and for the blog at my company. It is really easy to manage once you get a hang of it.
Squarespace is a simple website builder and management system that is good for a low-maintenance website by a non-technical person. It's clean and nice looking.
It is often too simple. Sometimes I would like to add functionality or change displays in a way that doesn't seem possilbe for the set up.
Squarespace has helped solve a problem of getting a professional looking website up quickly.
I used Squarespace for a personal website that I build myself. It was a little bit tricky to figure out at first, but I was able to produce a great looking website. It looks very modern and chic and there are a lot of options for the 20 pages included in the personal option.
The web host is not incredibly user friendly. It is best is someone has a little bit of experience with html or building online sites. Sometimes I got frustrated with the lack of convenience.
I am a singer and teacher and used the website to promote myself as a business. The site was great for tracking amount of site traffic and being a platform for me to announce and show off my product. -traffic tracking -site building -resume sharing -video ability -attach documents -have a "contact me" box -listing pertinent sites
It's an easy to use design interface with beautiful templates.
You cannot copy websites. This is my biggest issue as we like to reuse our sites as templates for similar projects. You have to pay even while a site is in development or you can't use the product or even view your unpublished site. I'd prefer to only paying while the site is live or paying a drastically reduced fee for "in production" times.
Replacing printed event programs with a website that is mobile responsive. Less printing costs, ability to change information at the last minute.
The templates are gorgeous and it helps make our website look professional and sleek. Love the modern design and that our site is mobile friendly.
It is super complicated to use at times. Also, you cannot create reoccurring events, AH! I've wasted hours reentering events that are weekly for us.
We are solving our communication with our customers. The calendar of events is a GREAT feature. Also love that our instagram can be fed into our site.
I like the pre-made templates that are up to date with current design trends. I also find the Q&A section to be very helpful when trying to learn the tools.
I do not like the user interface when creating a website. The sidebar can be cumbersome to navigate, especially between page edits and design edits.
Problem of using a tool that can fit the needs of clients. Benefits realized is that I can create a website without the use of a professional developer.
It's clean layout options and easy to manage content design.
Bloated code output and limited options.
Very easy to manage site structure and administrate users, excellent UI. Incredibly easy for content editors.
Squarespace is very easy and flexible to use for those who have limited XML, HTML and CSS knowledge. Their support team is very responsive when they are needed
Because it is targeted toward those with the limited knowledge and skills, it is very generic. All the templates look the same and I only recommend for personal use. I have also run into many issues or bugs with the program, that hinder functionality.
I have used this platform for personal use and portfolio builders. I would recomend a more powerful software for businesses seeking e-commerce solutions.
Squarespace is most helpful for people who either don't know how to code or those who may know how to code but don't want to spend the bulk of their time creating a website from scratch. The upside of using Squarespace is you can design a website using templates that can be customized with fonts, colors and other design elements that fit your brand and goals. Using Squarespace also makes publishing content easier without worrying about your website's backend administration, or hosting of your website.
Squarespace does not provide adequate help for issues customers are experiencing, especially longtime customers who are on previous versions of Squarespace. Some of the downsides of using Squarespace are that customer service is often slow to respond to inquiries about technical issues, including downtime for websites hosted on their service. Squarespace has yet to provide any solutions to fix some website features, such as RSS feeds and secure logins, that have stopped working correctly or stopped functioning altogether, even when these features are included in their monthly plans.
Squarespace helped me get a website up quickly using their templates and customization features, and Squarespace helped me migrate my content from a previous service.
I enjoyed the ease of use for the platform when just starting
Not a well known name in my social circle. A little less known
The use of the page builder allowed me view from both sides to grow
Squarespace has created elegant and usable templates--they really set the bar years ago. They look great.
There is Squarespace 7.0 and Squarespace 7.1. 7.1 is not nearly as flexible and not as elegant, especially for arts and photography websites.
Having set up a website with 7.0, I was delighted with the result, and was able be more flexible with presentation and needs. I am not a professional in web design, but it looks great. The 7.1 developed site feels barely adequate, and if I hadn't gotten a free business account for one year, I'd pull the plug entirely. Clunky and difficult to use for an adequate result.
With Squarespace, it is easy to create beautiful sites and pages with little learning curve. I can pretty much make my site, however, I need it to look for whichever client I am working with.
Only some of Squarespace's templates make certain features available and I have found it difficult at times to find one template that can take care of each and every different thing I'm looking to do. Sometimes the editing controls are very clunky and do not give me all of the options I am looking for when creating different landing pages.
I have been using Squarespace to create funnels and landing pages for my SMMA instead of using ClickFunnels. This is saving me a lot of money. I would have been spending $97/mo with ClickFunnels.
It's a reliable provider and it makes it easy to make pretty good websites yourself.
It's just too expensive compared to the competition. I recall paying $130 for a year and it was just too much. I can get a website using wordpress integration for much cheaper.
It enabled me to get a website up and running when I did not know much about how to do this.
I like that there’s an app that connects so That you can sell at trade shows and what not
I don’t like the way the websites that they have are set up
We were using it as a website and that’s going to be changed because it looks awful
Overall, I like the current platform of squarespace. It is easy to navigate throughout the different settings and things you can add to your website page. For example, I can choose to add a form, picture, video, text, social media content, online scheduling calendar, make specific pages not available in the main navigation, but so they are available when you click on a button, audio, map, newsletter, and charts.
There is only one major issue that I had with squarespace and that was with our tracking codes and how squarespace is not as easily compatible with them. One tracking code that WordStream installed on our site that included the "|" completely took our site offline and then the other tracking code from Google Ads double counted conversions, no matter how we installed it or the settings we choose for the tracking code.
The business problems we are solving with Squearspace is that we are giving customers the ability to read more about our company, the services we offer, and the benefit of our services that we offer before they contact us to schedule a consultation.
Squarespace is beautiful. The images and layout are crisp and striking
Squarespace is not flexible. It can't grow with your needs. It's hard to modify the layout to make it do what you want. Compared to a host such as Siteground or Hostgator, with free WordPress, Squarespace is more expensive for that first year.
Squarespace gets a website up quickly, but I much prefer WordPress
Squarespace is an easy to use, easy to manage, and easy to learn CMS that fills a niche for small business owner's with limited budgets and limited time. It is a wysiwyg editor and is modular.
It lacks a great deal of flexibility and customization. If you want more control you will need to change platforms. Exporting blogs from squarespace is a tedious process, but it is for all blog migrations.
Building brochure websites, simple small business websites. It is quick to set up and easy to use and they offer a variety of use cases to accomplish most digital marketing tasks
I like how easy it is to get a site up and running.
I dislike how the site editor is organized. I wish that it was easier to find what you would like to edit.
I have only tried out square space for a brief period, I found wix more user friendly, so I ended up using that for our business website.
The crisp look of the finished product, and the ease associated with presenting on it.
The platform itself feels a bit clunky when adding new content.
We have used Squarespace to make presentations and publish new campaign platform ideas.
The initial templates are beautiful. The parallax in particular. It is a very beautiful product.
It is a lot more complicated than it should be. You can't drag and drop elements It takes at least a few hours to get up to speed on how to build things. There is little direct user feedback so it can be very frustrating.
Build simple company websites and brochure for online users.
It's pretty straight forward but doesn't offer the ease of design skills that others sites do.
It's supposed to be easy to use for people that don't design sites for a living but is still more difficult than other tools out there.
Getting up an established site to drive people to
Makes web design accessible by eliminating need for coding skills but could use some ux tweaking in terms of information architecture and ux/ui
Making changes to web designs not intuitive. Managing multiple designs difficult.
Conveying my professional experience through portfolio site
I like that it is pretty straightforward.
The formatting issues we run into and it doesn't always do what it says it will.
Building our website.
It's very easy to use but doesn't tell you if you buy a domain directly from them how to renew the domain without losing it.
The cost to use Squarespace annually is higher than I would like to pay. I like the ease and convenience of not paying for Squarespace and having a platform through a wordpress site.
At this point Squarespace didn't solve my needs. I have moved onto using something else.
I like that this application makes creating a website accessible for people who are at the beginning of their business. Rather than paying thousands of dollars to a graphic designer, you are able to create exactly what YOU want without the back and forth.
I do dislike, sometimes, how my final result appears when compared with some of the promoted sites.
It's definitely cutting out the middle man. Sometimes, you can go back and forth on a design forever because you don't have the same vision as your designer.
Clean looking platform that is easy to use. Quick learning curve. Easy to go in and create landing pages.
Product not very flexible for creating a variety of page layouts.
Needed a website to launch a product and brand. Squarespace was chosen because it was easy to get started with a low investment.