Squarespace Reviews: 4.4/5 — Solid Choice

I like that you can literally know NOTHING about website building or code and still pull a website out of your hat with this tool. Want text? Drop a block, type it in, done. Want a button? Drop it in, select what page/url it goes to, done.

Serious lack of customization available, very limited functionality. Want to mess with the code? Good luck finding it. SEO? Still looking.

Needed a website ASAP, with this tool the price was right and we could develop something immediately and right out of the box. It allows customers to pay online, complete forms, sign up for newsletters, etc.

I like the concept of Square Space: A responsive web editor that allows drag and drop capability coupled with a WYSIWYG editor.

Compared to Weebly, a similar concept, Square Space some how does not deliver on its concept. The drag and drop is not easy to manipulate. Embedding pictures leaves a lot to be desired.

I needed a static website for use as my profession. The only benefit I realized was the responsive design.

I like the way you can look at orders and the templates they have.

How you have to manually enter all the customer information into your own system and then add the shipping information back in when something ships.

E-commerce - allows you to get your name out there and people to buy things online in todays fast pace world.

Fairly easy for beginners to setup, pick a template, add your content blocks, and away you go!

Can't do much more than basic websites, no advanced designs or layouts with a website builder like this. Also have to use their third party integrations, not all third party solutions can be used. For example, a limited choice of payment platforms, and for marketing, you can use solution like Mailchimp, but not Constant Contact.

If you want control of the build and updates, this is a viable alternative. It also allows you to let others handle the updates, just give them the login info.

Squarespace has some nice templates and is fairly user friendly if you don't have very specific ideas about what your site should look like and you don't need it to do much other than advertise your business.

The drag and drop functionality of the templates is very frustrating. You can't always get elements to go where you want them to go and you are stuck with a rigid column-based layout dictated by your template. If you want one section of text to be a different color than the colors specified in your styles for whatever reason, you must use custom CSS code to make that happen. E-commerce has limitations as well if you're selling experiences (like tickets to an event, for instance) instead of physical products. If you have experience with custom web development and design, you will probably find Squarespace frustrating and limiting.

I've used Squarespace to quickly set up websites for small businesses. The site is competitively priced and is easy for a web design novice to use.

I love the design elements and interaction that Squarespace has the potential to provide.

I hate that for anything you want to add into your website, you need to pay extra to obtain, and through no clear guidance are you made to believe that this is the case. Their E-Commerce platform for example is "included" with certain membership pricing, which I purchased, but you still have to spend money to actually utilize the pieces of an e-commerce site that you would actually need to have it be useful to you! Also, designing anything even with the templates can be a tiresome chore and is not user intelligent or user friendly.

Getting people to see my business.

Squarespace was great to get a website started, and it has a lot of options on fonts and styles, but the building blocks for it are rather pedantic and a little difficult.

When I started my website, Squarespace had templates that you could use, and then switch them out when you like. IN the new version, they have a style editor, and it really has limited functionality and makes the websites look so elementary. What was touted to be an easy website builder, really requires coding skills in order for it to make sense?

I used Squarespace as the mode and medium for my website and e-commerce sellng. It was okay, but because of its lack of integrations, I found I could not sell and do the things I want it to do with facebook and Instagram to name as an example

Squarespace offers some beautiful templates and I cannot say enough great things about the way they look. Design is top-notch.

Customization for new users is almost non-existent. I did not appreciate being locked into their way of doing things. Much prefer Wix to Squarespace for this reason. Reminds me of Rapidweaver which I loved back in the day before online website editors became available everywhere.

We tried creating some of our websites using Squarespace (we make plenty per year for different new ventures). However, we were not very impressed. Will say that if you do not know how to make a website look great you will love this. EASY TO USE AND WILL LOOK GREAT, but NO CUSTOMIZATION.

Simple setup for novice website building. Lots of theme options. Attractive platforms.

Customer service usually offers a quick response, but more often than not just throwing links at you, even if the answer might be as simple as a yes or no. Quite a bit pricier than other options and SSL's are not included with hosting like some other hosting sites offer. Even if your content is just informational secure sites are preferred on Google searches and rank higher than non secured sites, so SSL is important. Also, themes can be inflexible and the learning curve is equal to just learning WordPress yourself. Once you do that, there are a huge amount of plugins to help you achieve almost anything you want.

Square Space was an okay temporary stop gap for me, but between being overpriced and inflexible not something I cared to cope with for very long. Other sites offer WAY more help and don't just bury you with links to FAQ's that may or may not help.

I like the ease of purchasing a domain and the vast number of templates available.

I don't like that many of the templates aren't more drag and drop friendly. It feels difficult and not intuitive to set up content boxes, image boxes, etc and then to add the content you want in those boxes. It's too time-consuming and I wish I would've gone with Wix.

Working on new blog initiatives for a new brand, but haven't realized any benefits at this point. We may switch to Wix to make it more accessible for changes.

It's simple to use and easy to navigate.

There is almost NO customizability, analytics are sub-par at BEST, and the software is buggy from time to time. I'm ALWAYS contacting their support team which is SUPER annoying.

We use it for our blog. Right now it is more of a burden than anything- counting down the days until we no longer have to use it.

It makes nice looking pages for low-to-medium effort. It did its job well.

The editor is unintuitive and you have pretty much zero customization with it. Even page element placement was limited and CSS changes weren't easy to implement. The load times for users were also longer because the software was bloated.

I needed a quick site that I didn't have time to put effort into, and it worked very well. When time opened up, I was able to move to a different CMS that allowed full flexibility and design options. But for what it was, it did its job.

It sdoes the job and provides easy way to implement and maintain more interactive website capabilities.

Absolutely terrible customer support and service. There is NO WAY to reach a human. No phone support. Online chatbot does not have humans, only generate email support request. Email support response time is not at almost three weeks and counting with no contact. I've submitted four email support requests in three weeks with NO response on any of them. The problem is with payment processing on their end that I have no means to resolve and as a result my subscription has lapsed and they've suspended our companies website. This is TOTALLY UNACCEPTABLE practice. I will be switching to another provider.

Automates some more complex interctive and maintenance heavy aspects of website (blogs, forms, analytics, marketing integration, etc.)

They promote themselves well and suggest things that a customer should look for.

Very slow and bad in customer support. Not easy to navigate their tools

None. There is no quick way to reach anyone. Email response is sooo slow and they have no phone support.

Squarespace's redeeming factor in my eyes is the competency of their customer support. Professional and efficient. Exemplary customer support model for other businesses, but I cannot say the same about their product.

I dislike many things, here are the two most annoying things of them: 1. The Squarespace builder is overly convoluted - to change a font, you need to go to 3 different menus! 2. The layout customisation is too restrictive - it's customising (a few) pre-made elements. From my experience, you don't actually have options to add any additional layout features (call to action, testimonials, pricing lists etc.)

Personally, Squarespace does not solve problems for me, but rather creates them. As someone who prefers a more hands-on and involved approach in website creation, Squarespace is problematic because it's not letting you "build" your website, it's more like adding a few "decorations" here and there.

I liked the look of Squarespace. It was very user-friendly, had nice template options, and was easy to use.

The cost. That's the thing I disliked most, and if they were competitive, I probably would have stayed.

Squarespace had nice features like integrating the URL purchasing/cutting out the middle man for a seamless user experience.

Don't let this company reel you in with promises they can't keep and terrible tech support. If you want an easy, no-frills, no functionality site then SquareSpace is for you.

My experience with SquareSpace has been horrible. Functionality limitations are all over the place. Lost a MAJOR client because of it. Tech support is useless. Can't even purchase emails without running into roadblocks. I've had the same issues repeatedly for months and months and they don't fix them. Instructions and help topics on the site are no longer relevant...not updated.

I've lost a major client because of the lack of commerce functionality and tech support.

It's affordable and my clients can use it as it's fairly easy.

- SEO tools not good enough - Glitchy (I spend more time working the tool and fixing bugs) - I don't have enough flexibility - Site speed is slow - Markdown editor has bugs

Not many benefits to be honest. I'd rather build out a website from scratch or use Wordpress. This service has cost me so much time, it's buggy. The editor is built for absolute beginners. It feels like the product was built by amateurs. Unfortunately, I'm tied to it as my clients are using it.

I appreciate that once configured, a website on SquareSpace stands out, and doesn't look like just any other website.

This website platform, however, is terribly cumbersome to input your data and configure it the way you like. Navigating the back end of the site as an admin is frustrating at best and requires you to jump through way too many hoops just to be certain your work has been saved.

I fail to see what SquareSpace provides that another website platform couldn't achieve more simply and reliably.

Great site and easy of use for a beginner

Campaigns have a real issue, and squarespace have many flaws with it

I decided to go from mailchimp to squarespace, so i could use the campaigns and ease of use, by staying on the platform. No a great decision with many flaws. I was told they would get the issue of connecting the newsletter, and other issues fixed in a few days. A week later i have no emails, and no responses, and on chat they are not able to handle this. If you are a business making money, i highly suggest sticking with mailchimp or another provider, as once you get into a problem, squarspace are super average. I am back on mailchimp, and won't be going back as my business has suffered.

Squarespace is a very minimalistic content management system, based in NYC. Their data centers would have been ideal for us, as well as their elegant designs. Squarespace is liquid, which would have been great for us. We would have liked to keep using the easy adaptable editor that Squarespace provided to edit the site.

Unfortunately, Squarespace did not meet our needs in terms of price and flexibility. Squarespace did not let us export the site, and required a minimum payment of $12/mo, just for hosting. Squarespace did not let us use a custom domain either, and the design was not perfect, either. Plus, email transfers using MX records were too complicated, and there was no obvious option for implimenting A records to use external domains.

We would have solved many problems if Squarespace adapted to our needs. We were simply not able to transfer our domain to Squarespace, as Squarespace really wanted us to do. Squarespace should exist as a content management system inside GoDaddy; this could have been very helpful. The reason why Squarespace is so expensive is probably because they continue to try to exist alone; they should combine with a partner or become open source (free), or possibly both.

I like that there exists a web hosting service for people who are not familiar with web development and would not benefit from a more cusotmizeable approach.

There are so many ads. I swear every YouTuber I follow have at least one video sponsored by them. Not at all good.

Having designers, project managers and other non-web developer staff in the company be able to work on the website.

The platform has good usability in terms of designing and editing the website.

Abysmal customer service: There is only one way to ask for help which is to complete an online help request. After a while you receive an email which I have discovered does not address your question or resolve your problem. I have spent hours and hours trying to get answers I need and have had no luck to date. Absolutely terrible customer service. Avoid like the plague.

None. I want to move to another platform and web host as soon as I can.

Squarespace is an easy to software for web design. It is great for people who have little experience in web design but want something that looks decent. It is also nice that all your webpages are under the same login. You don't have to login to several places.

Squarespace leaves a lot to be desired when you need any advanced features. Things that we struggle with include alternate languages, lack of plugins, inability to edit gallery and shop pages, and much more. I would choose WordPress any day over Squarespace myself.

Web design. I haven't noticed a lot of benefits and would have chosen a different product if I had been involved in the initial setup.

Beautiful, easy to use web templates and WYSIWYG editor that's easy to hand off to clients as a finished product.

Squarespace is privately held, which normally means its a good company to work with. However, in this case, it means they have no telephone support, higher pricing than the publicly held competitor (godaddy) and manipulate their product offerings and pricing plans frequently in such a way that they've become an unreliable business partner. I would flat-out not recommend doing business with Squarespace under any circumstances.

Not applicable. Originally, I had begun a relationship with Squarespace as I build simple websites for clients, then hand over the logins to the client and move on. Unfortunately, Squarespace decided, without notice, to put up a pay wall, moving dozens of important features into a higher priced product tier without notice, and without care for the impact it would have on those customers. This change increases their cost by approximately 40%. Great for them, not so great for their fellow small business customers.

They make it easy to start a site from scratch and have it not look terrible. They have decent customer support, are very friendly and they were helpful getting the site up and running.

They refuse to add new features. People have requested password protection/membership site support literally for years. Among many other features. And while they remain very friendly people, they just don't seem to listen to their customers repeated requests for features.

They allowed me to run a simple site that with a LOT of patchwork of 3rd party solutions I was able to make work for my purposes for a while, maintaining a low level membership site.

The only thing I like about this builder is the minimalist approach to drag and drop design.

Squarespace has dreadful customer service, a huge lack of necessary plugins, widgets and no access to code. I would rather my tiny business owners use Wix over squarespace. There's such a limit to what you can do.

We don't even offer to build Squarespace sites for clients anymore. I truly steer clients away from choosing this content manager.

I like that Squarespace is easy to use and user friendly for people that aren't familiar with websites or web design, they make it very easy to put together an efficient website.

While it is easy to use, there are a lot of features lacking and it can be hard to set some easy features that you would need for a website to function.

Nothing really, I have asked that all my clients function through wordpress.

this was easy to set up, and a pretty interface for customers

Not scalable as your business grows, gets really complicated to use if you start to have multiple verticals or need to track inventory or want to migrate the data to another platform to execute another part of your business

Need a real ERP software

In general they have ok themes and a squarespace store can appear fairly professional with out too much fuss. There are different payment plans depending on your needs which is also a nice feature. You don't pay for hosting, but there is a monthly fee.

The squarespace back-end in theory is supposed to be simple for beginners but its glitchy and really impossible to make refinements to.

I run a small design studio and service a wide array of clients. Often, I have new businesses looking to open an online store. Squarespace is a good trial in my opinion versus spending a ton of money on a fully customized ecommerce site just to learn that you didnt become an overnight success. Its a small investment that can adapt and grow with you.