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Squarespace Reviews: 4.4/5 — Solid Choice
Squarespace is a versatile all-in-one platform with a long list of functionalities that enables businesses to sell products and services, showcase their portfolio, and publish content. It offers templates created by a team of professional designers that are customizable to fit any brand aesthetics, support all content types, compatible with modern browsers and all devices, and utilize up-to-date HTML, Javascript, and CSS coding practices. Fully e-commerce-ready, businesses can manage inventory, orders, and fulfillment, run discounts and promotions, sell services, subscriptions, and digital content, and collect and analyze sales data within the system. It also offers powerful integration with third-party services, social selling, automated email sequences, appointment setting and calendar syncing, and other sales and marketing capabilities. Squarespace users can also download its equivalent mobile app (both for Android and iOs) empowering them to create, update, manage, and track their website on the go.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Squarespace Pros and Cons
- Great-looking templates on this platform
- Comes with blogging features
- You get terrific 24/7 customer support
- Edit pages through mobile apps
- Ready-made templates to choose from
- It does cost more than your average site builder
- There’s only a single sub-navigation
- Page speed isn’t that good
- No phone support
- More expensive than average competitors
Compare Squarespace with other popular tools in the same category.
Really solid features for most simple, brochureware sites.
Some features, like events, are somewhat limited in terms of their scope. For example, it's impossible to have a repeating calendar event.
Great for building community with our small-medium size brochure site.
I like how it's really to customize and perfect your layout with minimal HTML knowledge.
I don't like how some of the more advance features are difficult to use - so unless you contact support or look at FAQ, you won't be able to use them.
I am trying to find a one-stop destination for interested candidates to learn more about the company.
Squarespace is a well-designed, intuitive, and mostly user-friendly way to build appealing, responsive websites for organizations of any size, from small boutique operations to multinationals.
The 'block' style of building websites can take some getting used to and isn't always the friendliest for editing.
By switching to Squarespace this year, we've been able to create a beautiful looking website with great functionality on both desktop and mobile platforms. Having this helped drive more traffic to our website, which in turn ultimately resulted in more - and higher-value - attendees to our showcase event.
More useful functions built in than Wordpress, more minimalist style
Not as fluid as Wordpress, certain functions less intuitive
Reliable host for my personal blog, able to solicit donations to help run the site
Its a hosted solution, no need to mess around with hosting control panel. We moved from Wordpress to Squarespace after my team has problem using Wordpress. There are no in-house person that is well versed with Wordpress to handle it. Due to tight schedule, we move to Squarespace to quickly launch our website www.yesnatural.sg , after 3 weeks manage to port over content and site is up.
Its need a developer to further customize how the site template will look like, because of this I just live around with whatever features we can use. If may not be as customsie as Wordpress whereby you can install all sorts of plug in to enhance your website functionality. The form can improve to have move features and antispam.
Help to launch website quickly As most of my team members are not IT savvy and they have no web site creation knowledge , they can still use the website to post news and updates. It make the learning curve faster and easier to hand over to another team member.
I love the clean, modern templates, the ability to drag and drop blocks, and the design options within the style editor. The e-commerce capability is great for smaller stores. Being able to check the websites responsiveness while editing from a desktop is very convenient!
Squarespace claims its websites are responsive, however they often don't look great on mobile devices. Blocks may be out of order or not proportionally sized well. The drag and drop feature is great but doesn't work that well - it's impossible to truly center a block and you don't have much control over how much blank space is between blocks, making content look too spread out at times. One thing I dislike (which would make me prefer a platform like Shopify), is that you can't access and edit the template's HTML.
I have designed websites for clients using Squarespace - it's ideal because they are able to easily edit it in the future. It is a good to tell my clients I am skilled in designing websites using various platforms, including Squarespace.
One of the things I like best about Squarespace is the ease of use. It is extremely easy to pick out a template, edit content, and make small formatting changes. Whenever I need help I am able to find answers to my questions through the FAQ section or through a quick google search.
One of the things I dislike about Square space is the variety of templates. While the templates all look very professional they do not span a huge variety of layouts - essentially I feel that they are all very similar. This isn't necessarily a problem, but I do think the software would appeal to more people with a larger variety of templates.
Creating websites with a professional design that are visually appealing and easy to create!
Easy to use interface and templates have a high-end look and feel
Custom modifications to web templates can be challenging; no ability to pick and play the best parts into one
A step above WordPress, Squarespace allows agencies, companies, brands, etc., the ability to turn around professional looking websites in short windows of time.
It's very easy create a new web site, also complex.
When you do something more complex it's very hard. The developer mode isn't good enough
Create website easy
* Good looking templates! You can get a very professional looking website in no time. * There are a limited set of tools with a limited set of options, but by reducing complexity here, you are almost sure your site will look great. * Mobile / Reactive website are a first concern in all templates, and they all look great on smartphones. * No need to worry about very technical aspects of the site: transfer quotas, infrastructure, etc. * Search Engine Optimization has been kept in mind, All the sites I have deployed in SS have good positioning in search engines.
* Pricey for a simple static website. * No way to export your site and work. * Lack of versioning control, which leads to a limited "undo capabilities". * Support is not incredible helpful, but the user base is big and supportive on Stack Overflow and SquareSpace forums. * If you know about HTML and CSS, it can be frustrating not being able to make 'advanced' tweaks into your own site. * The metrics provided are basic, so you most likely need to add your own metrics like Google Analytics.
- Setting up a business website in no time, but that looks good. - Updating information on our website quickly and without dependencies on technical or design teams.
Squarespace is a user-friendly platform with a nice layout. Beginners can get started quickly with the features they offer. It's basic yet has a lot of features to put together a decent site with your own branding.
The fact that you can't access the html code directly is very annoying (you can only insert blocks of code). I have to rely on whatever options they give me and cannot make custom edits to the code of existing blocks. If you want to make special tables or open links in new tabs, it's not easy to do. I also find that for SEO, it lacks the capabilities of Wordpress and its SEO pugins.
We run our blog on Squarespace at the moment, and it works fine, but as we scale our content strategy we need to move our content to Wordpress hosted blog. It does the job for now.
Building pages on Squarespace is very easy. Pages are laid out in a grid and you can add rows and columns as you please, choosing from the building blocks given by Squarespace.
Websites built on Squarespace tend to look like each other unless you get a professional designer doing work that would probably be easier on another platform at that point. Building pages is easy, but building pages that look good AND unique is not easy.
I used Squarespace with the intention of it being easy enough for people without web page building experience to use. In that case, it has accomplished the goal. Squarespace's uptime reliability has been something I never needed to worry about.
It is an easy WYSIWYG (What you see is what you get) platform for beginner web developers.
With simplicity comes limitations. If you are a more advanced user and want additional features, controls, stylings, core web vitals, this might not be for you.
Squarespace was an easy solution to mitigate the need for additional resource hours for a web developer. Squarespace was a bandaid for an immediate need. It does come recommended; know you will outgrow your environment as you develop as a webmaster.
I like that I've never had any issues or any problems with payment processing through square space. I do know that I will never have to worry about my client's payments having issues, or if I pay for something and see that it has been processed by Squarespace, that I will have a problem. I know that my money is secure.
I think that it's extremely confusing how Squarespace works with so many different 3rd party payment provider companies. Initially, when I looked into using square space as my main payment processing system for my company, it was way too confusing to try to figure out how to get my accounts set up all directly with Square space, and it turned me off, and made me utilize another company because of it.
When it comes to problem-solving, Square Space is clearly the company that's getting the job done for the 3rd party companies. I'm not sure people realize how much would be taken away from people making online payments, if Square Space wasn't processing payments and working with so many of these 3rd party companies.
I like that there are great templates - drop some words in, add some high quality pictures, you can make a decent website quickly. It won't be jaw dropping, but it'll get the job done. I also really appreciate their simple pricing - makes choosing the right plan easy for people I've worked with. I also like that it's all in one - you can get your domain, hosting, all of it in one place, rather than having it all spread across different services.
I have never liked the interface - too much is only discoverable by hover and if someone hadn't shown me how to use it, I would have gotten very frustrated on my own, and even then, it still frustrates me. I tend to recommend other CMS's to folks unless they're intent on using Squarespace.
Generally trying to get a small business or a small project a website. As I mentioned above, the 'all-in-one'-ness of Squarespace is a huge benefit. I think you end up paying a little bit more, but it's worth it to not have these types of services spread out.
Popular platform with ease of use so high it makes it quite simple for people to manage a website in general and has assisted many in the build process of websites that have served me and my colleagues for years at a time. Simplistic building features with a solid framework allows for clean construction and sleek looks in a manner that allows those that do not know extensive amounts of code to design.
Not as many features or plugin support as Wordpress and is not open source. Templates in some respect are generic and design elements may be bland in some respects if not customized appropriately
I have used this platform to sell and promote a festival that I assisted in curating. I do branding and artistic direction and squarespace made it quite easy to inject my own images in a manner that made a beautiful website while retaining thousands of dollars worth of sales yearly.
Squarespace was clearly designed to be intuitive to use; I was able to develop a website for my organization in a matter of a few hours and it works fairly well. The ability to directly link to a google sites account and google sheets worked well for my organization and were instant.
It's difficult to handle in-depth development and there isn't a clear on-boarding process for new users. While a template is useful, having the option to walk through how a page was built would be far more useful.
The most major problem squarespace is solving is our web presence and information sharing. Their analytic tools have been a big help at figuring out where communication is lacking and what outreach is working.
I enjoy the ease of use and the simple format of square space. It gives the blog a professional feel.
I dislike the expense of a website builder, I wish it was cheaper or there were cheaper options for what I need.
Blog based off company travels. Blog on products used in travel.
The ability to easily navigate and understand the platform quickly.
Frustrating when you don't have the ability to customize too much of your website.
Squarespace allows us to easily modify our website and we have realized the benefits of easy navigation and quick changes.
It is easy to grab a template and just put your own stuff into right into it.
I find it a little limiting when it comes to customization. If you want a certain look or feature, you need to find the exact template with that.
In this day and age, you need web presence. Squarespace is affordable and dependable.
You will quickly outgrow it, especially if you are more than a one man business or hobbyist. It's easy and not too bad if you need something quick that looks great (the designs are fantastic) but customization is minimal and I noticed growing out of it, even for hobby clients, very quickly. It is fantastic for a quick website especially with little to no experience and the templates are all beautifully designed.
Not as much customization as we think could be available (with an advanced button?) I know there is a reason for all of this with Squarespace and for that, I think they do a great job.
We have helped others get a quick website up that they can edit themselves when they are building a hobby or startup biz on a shoestring budget.
Squarespace is very simple to use! I like how straightforward it is.
That it's too rigid in its fonts and placing etc. Also not enough templates!
Creating a simple and appealing website. Benefits are the info is there + it didn't take very long eventually
It is easy to get a nice looking website up quickly.
It is very difficult to customize the look and feel of the website.
Deploying a nice looking site quickly. I launched the site in less than a month.
It makes building a website easy! They have nice templates
It was difficult to link the forms to mailchimp
Building a website for a client. It was fast and easy for the most part. I liked the drag and drop features and the easy form builder.
The design, professionalism, and flexibility. It looks incredible!
I'm not aware of how to create traction to my website. I rarely get views, which makes it feel unnecessary to have when my facebook and instagram account gain much more traction.
I'd like to have an etsy- like page with the ability to sell work from my squarespace page, with an upload button because my customers send me images that I paint for them.
How the websites turn out look very professional, without having lots of web building or design knowledge.
Wished there were more format options, more templates.
Easy website building
Very simple to learn and easy to use. Intuitive user interface.
If your need matches one of their templates, it's a good choice. But it you expect to be able to do much customization, you're probably out of luck. The system is very limited in terms of options, which simplifies operations quite a bit. However, there's a big price to pay in terms of flexibility. If you're used to the capabilities of a platform like Wordpress, you'll be frustrated.
A simple "brochureware" type website for a professional services provider. Squarespace was a good option for that.
This platform offers a group of templates and a few customization options, but nothing extravagant or that would require the use of coding. It's great when you need a website for something with zero lead time and very few resources. For quick project sites or sites without large budget or time allocations, we will likely continue to use this in the future.
The customization options are extremely limited, and vary depending on which template you choose. Squarespace is great for new sites or if something needs to be implemented quickly, but when you want to grow the site or expand offerings, you could potentially quickly outgrow the platform's offerings. As a designer, I would also like a better way to figure out what features or options are available with the templates before committing to one only to find a "fatal flaw" later, and needing to switch.
We have created our website on squarespace and a few client websites as well.
I like the way sites look when they are live. It looks clean and functional and creates an easy-to-use and easily navigable site.
I don't care for how non-intuitive the UI is. It doesn't seem as intuitive as Wordpress and it's not easy to find things in Squarespace.
Squarespace hosts our blog. It helps us to generate SEO
The ease of use, the layout and the compatibility to link to other programs.
The are a lot of other programs out there and the development behind Square Space isn't always responsive and difficult to view websites on different devices.
For a small business, it is easy for someone to create a website for themselves. In this day and age, every business no matter the size needs to have a functional website.