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SurveySparrow Survey Software logo
SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 18, 2026
SurveySparrow Survey Software logo
1,903 SurveySparrow Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Strategy - Rewards for Reviews"
What do you like best about SurveySparrow?

I think that they have done a great job with branding and creating a clean and simple to navigate UI design.

What do you dislike about SurveySparrow?

I do not think I have anything to add here.

What problems is SurveySparrow solving and how is that benefiting you?

They do a great job with Market research as well as providing a platform for your own.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super easy to use. Great templates."
What do you like best about SurveySparrow?

I like how easy it is to choose a template to get started. The templates have lots of options for questions formats so I can get the information I need in a way that makes sense.

What do you dislike about SurveySparrow?

There isn't anything I dislike about the platform.

What problems is SurveySparrow solving and how is that benefiting you?

I was looking for an easy-to-use, cost-effective survey platform. SurveySparrow fits the bill.

Mid Market (51-1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
Abhijeet D. avatar
Abhijeet D.
Data Analyst
Share
"User Friendly"
What do you like best about SurveySparrow?

Easy Customization, Great User Interface.

What do you dislike about SurveySparrow?

Expensive Plans, which are unaffordable for some Org

What problems is SurveySparrow solving and how is that benefiting you?

I got help to get C-Sat

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
KC
Kristian C.
Equity And Inclusion Consultant
Share
"Creative and Effective Platform"
What do you like best about SurveySparrow?

I really enjoyed the creativity and diversity of templates available to me when I was creating different forms and applications through survey sparrow. I also think visually you can do a lot more then with other platforms, and that makes people more willing to complete each survey.

What do you dislike about SurveySparrow?

I truly can't think of anything that I dislike about service Barrow,, I found the Interface to be incredibly accessible and streamlined for me to use without any real training.

What problems is SurveySparrow solving and how is that benefiting you?

N/A

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
MH
Mark H.
Coo
Share
"Excellent, flexible app for surveys"
What do you like best about SurveySparrow?

Very flexible, and very intuitive. Can write simple or complicated surveys with dependants on other questions.

What do you dislike about SurveySparrow?

Nothing really. It meets all of our requirements

What problems is SurveySparrow solving and how is that benefiting you?

We are using it to run online proxies for annual general meetings for condos.

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AC
Adam C.
Head Of Operations
Share
"Great survey tool!"
What do you like best about SurveySparrow?

Robust features and looks great for our clients and employees.

What do you dislike about SurveySparrow?

We started on promotion and when that ends the cost will be higher than I would like.

What problems is SurveySparrow solving and how is that benefiting you?

Gathering feedback from both clients and employees.

Mid Market (51-1000 emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
NI
Nadia I.
Intern
Share
"I loved it"
What do you like best about SurveySparrow?

It's easy to use and convenient not to difficult

What do you dislike about SurveySparrow?

Too less templates would like it if there were many more templates

What problems is SurveySparrow solving and how is that benefiting you?

I can easily make my university surveys

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Was great for a small school project"
What do you like best about SurveySparrow?

It's easy to navigate and create surveys.

What do you dislike about SurveySparrow?

I don't like being emailed so much about using the product

What problems is SurveySparrow solving and how is that benefiting you?

I was able to complete a school project

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
Astha N. avatar
Astha N.
Student
Share
"absolutely loved it"
What do you like best about SurveySparrow?

the customisability of options while making forms

What do you dislike about SurveySparrow?

the UI could be more alterable while making the forms

What problems is SurveySparrow solving and how is that benefiting you?

surveysparrow helps me conduct quizzes and surveys after workshops

Small Business (50 or fewer emp.)
Nov 22, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Surveysparrow was great for the purposes of getting results quickly from a larger group of people"
What do you like best about SurveySparrow?

Easy interface, quick ability to reach out to a large group of people who we needed info from before a hurricane came through.

What do you dislike about SurveySparrow?

Limited functionality on free trial, but that is to be expected. Overall I didnt have any issues that couldnt be overcome.

What problems is SurveySparrow solving and how is that benefiting you?

Reach out to candidates where we need to collect data is a huge part of business.