SurveySparrow Reviews: 4.4/5 — Solid Choice

Wide variety of templates, data collection methods, and aesthetically very nice.

Price for full subscription is too high for an infrequent user like me.

Helps me design a thorough and professional survey that I can proudly use with my clients.

The possibility of various types of questions and a good free plan

I can't insert a simple phrase or statement in the form

Collecting data in a free way

The ease of use and flexible customization worked well for me. You have better options to choose especially when it comes to choosing a survey format.

Getting paid response could get a little tricky in terms of pricing.

Survey in various formats based on persona targeted.

The ease at which I was able to create questions. The UI was extremely intuitive, especially for the responder.

I wish the free tier was a bit more inclusive so that we can properly scale as we use the tool more.

Getting feedback from customers. This helps us improve our offering as well as business processes.

Clean UI makes it easy to work with, and the interface is attractive for respondents too, which means you're likely to get a better response rate and quality of response.

It's a bit daunting to begin with, but once you understand how the platform is constructed, it's a powerful tool.

Market research - understanding our ideal client base, and the composition of our products and services.

I like smooth GUI. Surveysparrow gave me that - a good work flow and all the features I need.

Nothing. Works very well for me. Will use it again.

Getting feedback from clients. Creating surveys people feel like finishing.

You can choose between different options to personalise your survey.

The availability due to the price. No accessible for students.

Create a survey that could be shared

SurveySparrow is easy to set up and launch a campaign. A lot of control options for advanced use cases

I wouldn't change anything about this product. It's simply fantastic. I'd jus recommend more guides on setting up advanced survey parameters

It helps with market research when launching new products/features and also understanding how customers are enjoying our products. Hugely beneficial for our needs at work.

I liked how easy Survey Sparrow is to use & how simple it is to create a survey

Nothing to dislike, even with the free/basic plan

I am getting some really useful feedback about the webinars I recently hosted

I really like how easy is it to use and to share with people arounnd a certain topic. The way the interface is buiult and how you can rapidly take or make any survey is quite great

Sometimes qhen getting the results or exporting data it comes down to be complicated or not well formatted, but that's something that could be improved by minor bux and update fixes

I'm solving the survey making problem which can be monotonous and domintaed by google forms, and I've been benefited by this new way of making surveys that change the usual google forms link

It is relatively straightforward to use the interface to create a survey. They offer an onboarding even for trialists to learn the ropes although I didn't need it. I received a comment from a friend who participated in my research - "Was a nice survey tbf, easy to fill out." You can share separate web links so you can learn which channels deliver the best results (survey responses). The integration with Google Sheets is simple to set up and populates the table automatically. The support team are willing to listen to any concerns and jump on a call to learn about their customers' needs which I appreciated greatly!

I have a few minor requests for the team. I would've prefered to use AirTable or Notion to store my data so I hope an API that plugs into those products is on the roadmap. The reports section tells you how many times people clicked through a link and landed on your survey (visits) but I would like to know which separate links I created were the source of those visits. Finally, I would prefer an option to be billed monthly in addition to the annual and quarterly plans.

The problem SurveySparrow has helped me with is customer validation. It has helped me learn whether my target audience experience the problems I'm trying to solve with my product, how much these problems affect their lives and whether people within my audience have their own measures of dealing with these problems.

The support agreed to reimburse us because we bought survey sparrow. But changed my mind afterwards because we didn't need it anymore.

We were able to set up a questionnaire on our site by ourselves.

Survey sparrow helped us to have a registration questionnaire while waiting for our site. It's a good way to get a project started quickly.

Here we try survey sparrow before purchasing any plan as they offer a free trial for someday. Also, here we got a personal free account for personal use. We can have here many types of surveys such as Video surveys, white-label surveys, and many more. Also, we can accept payments by creating surveys from Survey Sparrow.

While accepting payment through surveys there, we get only one payment gateway option. I think there is some scope for improvement.

We are using Survey Sparrow for collecting data from our clients and which is very easy process with the help of Survey Sparrow. We can have a vast analytics of our data. Alsom we are accepting payments by using this.

The best part about surveysparrow.com is that it makes it incredibly simple to create surveys. There is no need for any instructions or training. You can create your surveys directly on the website without any technical knowledge. The best part about this is it's completely free. Not only is there no cost, but you can also make money completing surveys as well.

it isn't easy to customize it with the help of survey forms, but trusting the technicians of the team, they will give themselves the possible efforts to add more functionalism

This tool that old-fashioned survey tools do well help all uses require are service, and its price iverage user service,not to mention the option feature that it offers to consult emails on a phones incredibly affordable and a

The ride on Sparrow on Sparrow is smooth. It has bot Harris, which helped me a lot while I was riding and gave me a lot of guidance in building forms again. There are a lot of ready-to-use templates that really save a lot of time. There are many options for conditional responses in the form. Their mathematical component is also advanced as we have a lot of data in our dashboard to better understand surveys or data.

I have faced a problem with conditional questions, and I think that should be improved. The bot should have additional functions. They have to work for their customer service because from now on we get a response in 24-48 hours and that time should be reduced.

Setting up a Survey Sparrow is very easy and no problem. Integrating our apps is also really easy. I use it to collect my customer data on my website and use Survey Sparrow for what it totally costs and time.

The SurveySparrow experience is beautiful. From creating the forms (picking from a template) to adding images to questions, using logic to skip certain questions can add a lot of value to the form. Many of my participants left a feedback saying that they loved the interface and that helped them complete the survey even though the questions do get dry after a point. For research purpose, this is a good tool, I could create my survey in about 3 hours and the integration helped with collecting data at one place. I also liked the contact with the Account managers that are specifically assigned to assist with onboarding and using the software.

I truly love the interface, yet I feel as a student, the pricing options can be difficult. Please do look at the billing page and also pay attention to the annual contract clause before deciding to use SurveySparrow.

The participants attrition rate is less, I feel the survey remains engaging due its interface.

The best part is the automated actions that you can do as well as the wide range of insights it provides. Extremely easy to get your target's opinion.

The services are top-notch but it would be great if they can introduce a new fairly cheap package.

The problem of miscommunication between the creator and end-user is solved as it can become a medium of communication between two parties.

I appreciate the survey logic that can be easily implemented into any survey. I also appreciate how you can tailor your survey to fit the tone of your company/brand.

Although the staff at Survey Sparrow is very helpful, it would be beneficial if they would always be able to respond to paying members on the same day and follow through with all of the requests they're tending to

The main problem we're having with survey sparrow is getting enough people to actually complete our survey. Ofcourse this is up to us to get survey completions unless we're willing to pay for survey completions. Oh if we only had the budget for that haha

App itself has really good UI/UX, we are using it for the last 3 months. we had some issue with the billing in last 3 month and the team helped to rectify the issue

Had issue with billing charges, got rectified with the help of founder and support team

Nothing

Divya was very helpful in resolving my issue. She strongly believes in customer centricity and resolved my issues with passion and patience. It was a textbook experience of customer service for me

In the pharmaceutical industry, we usually do surveys of Doctors through the field force. So to ensure that the Dr. filled the survey, if we can introduce the OTP feature, it will be helpful. OTP will go to the Dr. & he will share to the field force

So far, only customer feedbacks and contact form creation.

Survey sparrow is a great tool that allows you to customize a lot of different elements and can integrate into other platforms.

Surveysparrow is a great tool, but it does have a high cost.

Our organization distributes many different surveys to prospective customers, and when they submit their responses, we are able to map their information into Salesforce.

The product was easy to use. The telephone support was great.

The format of the results were not as expected. I had to manipulate the data to make it more usefuld

I was able to reach lots of people at once and solicit very specific feedback that helps me determine their employability with my organization.

The application is very efficient and comes with a user-friendly interface. It is flexible, attractive, and straightforward in its use. It takes just a few minutes to create a survey with this application. Also, it has a wide variety of themes for surveys that makes it attractive.

As of now, I don't have any disliking for this product. It is effortless to use. The only thing is its pricing issue. Higher plans come with the most advanced features but are costlier. Higher costs often creates impediments for smaller firms like us.

We being a research firm, often require information from the audience. This is usually done through surveys, and Survey Sparrow has given us an excellent interface to do our surveys. It is also helpful in the analysis of responses collected.

A very broad number of features to send the survey including embedded NPS in emails.

Pricing is more on the higher end comparing with other options.

The idea of considering SuverySparrow was to increase response rate.

The ease of use in answering questions and setting up the survey itself.

There is nothing that I don't like to be honest

Solving the problem of how to get quick and easy customer feedback.

I was making a research on the best providers for my future customer surveys, I have used SurveySparrow several times and it really fits my work needs. I can customize the questions the way I find it best and it gives me very detailed report at first sight.

I wish the user reply amounts were higher

I mostly do customer satisfaction and user classification surveys, this tool helps me with both of them in the best possible way

It's very user friendly and interactive also satisfies the client

Nothing as such as it was really helpful for me

The main problem that I was able to solve was the relationship between the client with us

I love how easy it is to make a survey. We use Survey Sparrow for all kinds of different things!

Nothing! We truly enjoy everything about Survey Sparrow!

Customer reviews, check in and check out process for our members, newsletter surveys....we are getting better feedback than ever before!

The design customization and user experience

The limited free surveys, but that's not really an issue

We're gathering client feedback to improve our services and client experience

SurverySparrow has been incredibly helpful on our website in obtaining useful data

The setup process was a little complicated and could have been explained in more concise ways

We are solving issues we use to face with obtaining and storing data