SurveySparrow Reviews: 4.4/5 — Solid Choice

the amount of surveys; the surveys are quick;and you get great rewards

I do not like the fact there is not enough times to do it for free

Being able to ask my studentts about their mental health, being able to use it for any survey needed such as when I was doing my thesis, it got to a lot of people so I saw results quickly

I recently used SurveySparrow to create a survey for my company and I must say I was thoroughly impressed with the platform. From start to finish, the process was easy and intuitive. The user interface is very sleek and modern, making it easy to navigate and customize my survey. One feature that really stood out to me was the ability to create conversational surveys. This made the survey experience more engaging and personal for the respondents, which in turn led to higher response rates and more meaningful data for my team.

While the platform offers a free plan, its paid plans can be expensive for smaller businesses or those with limited budgets. The reporting and analysis features could be more robust and customizable, which may be a drawback for those who require detailed data analysis.

I recently started using SurveySparrow for my small business and it has been a game-changer. One of the biggest problems we were facing was low survey response rates, but with SurveySparrow's conversational interface, our respondents are more engaged and we're seeing higher response rates than ever before.

Ease of sharing, result extraction, customising survey form, usage of graphics, sharing modes available, various templates of form creation

Frequency of reminder setting, non-visibility

result Extraction as i mentioned earlier

It's so easy to use and convenient! It didn't take forever to learn what to do. I had my survey done in no time!

I can't think of anything unsatisfactory to say about it. It was easy to use and did what I needed!

I needed to collect information about my students' preferences, which helped me do just that.

It's easy to build the surveys and they are very intuitive for the user. Our responses also seem better using this versus other services.

When first using, there is a bit of an adjustment period for figuring out the tools for building surveys.

It has increased engagement on our surveys.

We have a sophisticated and complicated tech stack for our Digital Marketing. We always run into challenges with tracking and passing data from one system to another. The biggest challenge is when we use iframes. We tried all the top survey platforms and SurveySparrow is the absolute best for tracking and API connections. It also has great survey functionality and is very user friendly. Whenever we had problems or didn't know how to do something, their support always responded quickly and solved our problems. Grateful for this platform which is an important tool in our Digital Marketing arsenal. I highly recommend everyone takes a look at SurveySparrow and take it for a test drive.

There has not been anything that we have disliked about the platform so far.

We run ads on Google, Facebook and Instagram to a 'lead generation quiz' built using SurveySparrow. The user experience is great and the tracking and data insights are the best in the industry.

I love the UI, UX, and features of SurveySparrow, as well as their customer support team. The UI and UX are extremely polished, very similar experience to SurveyMonkey's overall style and the features they offer are second to none...for a price. Any time I have had any requests, the support team has offered to have a Zoom call with me to sort out any issues and ensure that I'm well taken care of, it's like a white glove service - it's awesome.

The only thing I dislike are that certain features/modules of the form building experience are gated behind their highest plans, making things a bit more costly if you need that functionality - it would sometimes be 'cheaper' to use a solution exclusive for that functionality, like NPS. That is my only gripe, but I understand it's just basic business practices. My recommendation would just be to make sure that the tier you need is comfortable for your use.

Lead Generation and Survey Responses

I've been facing increasing difficulties with SurveyMonkey over the last few years as more of their features move behind account paywalls. Their service department is just sales in disguise. I sought out some alternatives and SurveySparrow seemed to offer everything I was used to and more. I was immediately engaged by their support staff who were helpful in demoing the product, knowledgable about what could be done out of the box and what needed workarounds, and they were always quick to respond to my inquiries. I've made the switch now and I'm saving a significant amount of money. As a bonus, the build tools are much easier to use!

Customization is incredibly flexible, but requires some technical knowledge of CSS. It would be helpful if some of these basics, like font sizing for various elements, was brought into a UI configuration (perhaps CSS variables under the hood). Also, while it's possible to create disqualifying exits via their Thank You pages, the system doesn't differentiate these from normal "completions". If you use a 3rd party integration that triggers on survey complete this adds a layer of complexity.

I'm using SurveySparrow as an agency for my clients to gather sentiment analytics on their products. The types of questions and easy configuration with question logic makes it a breeze.

SurveySparrow is a great platform that helps you create easily customizable surveys with uniquely great aesthetics.

A downside is that they currently do not have a survey panel.

I am currently not sure if they are working on getting a survey panel.

We like the ease of use, the style of questions, the ability to skip over or move to more details depending on how someone answers a question. It's like a family tree with the ability to go in different directions depending on answers. The ability to translate to different languages is very inclusive.

We wish that there was an ability to save some information such as drop down menu options that we use often. This is likely the biggest way we could save time . We manage by saving them in a spreadsheet.

We are a not for profit. We use survey sparrow in many ways but the ability to collect data for us as a starting point to different programs saves the work of an individual (now that it is set up) allowing us to utilize our volunteers the best way possible. Post events it collects feedback and allows us to easily download and share the information. It allows us to collect information from new members to know best how to help.