Synder Reviews: 4.7/5 — Highly Rated

Ease of use and the onboarding team. We had an excellent group of onboarding sessions with Helen. She was amazing with her ability to integrate Synder with Quickbooks.

We needed a lot of help to get everything onboarded, but we had a lot of great help in doing that.

We need to characterize our revenue. Synder automates this so that we avoid manual processes to properly characterize our revenue streams.

Synder solved the problem of syncing my multi-currency account with QBO. The customer support that I have received from the Synder staff is exceptional. It is beyond my wildest expectations and unique in my experience. I cannot thank the people at Synder enough, Sasha and Lizzie in particular. Thank You, Thank You, Thank You! I will be saving countless hours of otherwise repetitive work. Ray

There is nothing that I dislike about Synder.

Syncing my multi-currency PayPal; account to my Quickbooks online. Synder deals with all of the currency transactions and accounts for the merchant fees and sales revenue separately.

Customer support via George during setup problems (caused by me rather than the software) was superb. George was patient and helped me through all the setup. Syncing of all sales etc., will save a lot of time.

Nothing - all good so far. Greatly appreciate the flexibility and speed of sorting accounts that Synder brings.

speed of accounting in quickbooks along with accuracy. Significant time savings.

Excellent applications that saves us so much time by syncing transactions with Quickbooks. Customer support which I have relied on a couple of times has been superb.

Nothing to dislike, its a great app and saves us lots of time.

Automatic syncing of transactions with our accounting software has saved so much time. No longer have to process this manually and reduces the risk of human error by automation.

Its extremely fast and reliable. I never have to worry about it not working.

Nothing. This service works great and is everything we need.

I am solving not being able to have my accounts receivable report from stripe.

I Had trouble with some settings in my Synder account synced to my quick books and Anastasia Plotka jumped on a zoom call with me right away and helped me through all my needs to make my accounting and taxes so much easier for me at the end of my year. I highly recommend Synder to streamline your taxes and make them much easier at the end of your year! Thank you Anastasia!

I dont dislike anything about this app. Very happy with it!

I am syncing my cash sales and separating my GST and PST taxes.

That it automatically synced all transactions

When syncing a large quantity of transactions, it could be quite lengthy to process.

Solving the issue of reconciling all eBay marketplace transactions using managed payments is very tedious and is now automated!

Great customer service. I was contacted by Sasha from Synder, who pointed out that some of my data might not be being synced correctly. She suggested a group Zoom call with my bookkeeper to show us how to set everything up correctly. As Sasha was away when I was free for the call, Helen took the Zoom call instead. Helen was very helpful in showing us what settings and changes we needed to make. This will save my bookkeeper from doing a lot of manual work.

I wasn't able to see Helen on video during the Zoom call, due to a technical issue. That was only a minor issue, as the main focus of the call was viewing my screen, as I navigated Synder and Quickbooks to update the settings.

Automating and syncing transactions from Etsy, Woocommerce, PayPal and Stripe into Quickbooks.

Seamless and insanely great customer support.

Platform design is not as pretty as it could be but it works.

I need to have tidy accounts from Stripe payments into Xero.

James had been helping me with all the problems that I had been facing during receipt integration between my shopping site and Synder. I am very happy with James support. The company is really lucky to have him in the company.

Nothing disliked. The team had been supportive since the day I joined.

I had trouble setting my receipts. James helped me throughout the process.

Great support. I had great help from Helen who set up my CSV file. Thank you, Helen. Wonderful service.

Connection with more selling platforms to eliminate the requirement for CSV

time saver

Best thing about Synder is how easy it is to setup, I imported my eBay / Amazon and was able to export to QuickBooks almost immediately. In addition, the custom rules made things super easy as well.

Downside is the pricing, as you have to pay additional for syncs. It took me few syncs for testing till I had the correct settings so a lot of it was wasted.

I had issues categorizing my shipping postage, however one benefit is Customer Service, they are very easy to work with and were able to help me out.

Had a question about billing and upgrading my plan and contacted the support chat. Vita was great and helped me resolve my issue right away. Thanks Vita.

Whish there were more/better options for upgrading your plan mid-month if needed, and the option to buy additional syncs. Right now, the only option is to buy a minimum of 500 syncs, which is just way too costly.

Using synder to automatically enter Stripe sales data into QBO.

Customer Service. Anastasia was so helpful.

Price seems a bit high. This questionnaire is buggy!

Syncing Stripe transactions

Tony at Snyder was a big help. I had a mess to deal with, and Tony walked me through the process of downloading and syncing my historical transactions. I would recommend Snyder to anyone--support goes a long way!

I can't say there was anything I disliked

Importing and synching historical transactions in QBO

Synder takes our square transactions and syncs them with our Qkbks Online by breaking down the sales tax, commission fees, net sale inside.

I do not have any dislikes at this time.

All the reporting that is being synced'd is nicely categorized and hits my P & L just beautifully.

Synder works excellently with Quickbooks. Well worth having. Excellent support from James.

No downsides to using Synder. It works well.

Makes the tracking of payments very easy in QuickBooks.

I like how easy Synder is to use and how it makes importing from Stripe and PayPal far easier. It also has an easy interface and a helpful customer support team.

I have not experienced anything I dislike.

It helps me manage the fees which are applied to a payment and are not included in VAT.

We made an exhaustive search to find the right app to sync our Woocommerce transactions, Amazon transactions, with Stripe as our payment gateway and wrestle these into QuickBooks. I had little hope after evaluating several apps, until Synder; well to be accurate, the Synder app is excellent because it is supported by an extraordinary support staff. We had the pleasure working with Helen & Ted, and an equally competent dev team, and at admittedly ungodly late hours at night and really early in the morning. Talk about patience, knowledge, and extraordinary turn around. These super heroes solved what I have been painstakingly doing with a ridiculously elaborate import routine via Excel and Saas. They actually understood what I was describing, they get the prize, no other app support team really has, and their dev team literally contacted us to make sure our mapping remained intact after they created customized solutions for a few issues between a Friday and Monday, THEN asked if they could assist us if we were not confident in proceeding early Monday afternoon--Wow. I'm a longtime accountant and have not had an experience really like this. It was as if Synder were literally in the next cubicle working for the same company. Well done Synder.

Do not have dislikes nor have I experienced yet any downsides.

Looking to Synder to solve elaborate syncing issues. Synder delivers comprehensive, accurate syncing of our transactions and provides the opportunity to roll-back transactions.

The ease of onboarding and the rollback feature

I wish I could map my revenue to an AP account. I get that it needs to go to an income/rev account, but I'd like to see it in AP until it reconciles with the bank.

Solving manual data transfer of Stripe to Xero

We have a membership site run on Mighty Networks with multiple membership plans. Synder makes it easy to differentiate between different products in a way that Stripe doesn't so that it's all accounted for correctly in Quickbooks.

There's a small learning curve to user experience, but customer service is great. Tony was very helpful to us!

Correctly listing our various membership and ticketing income in Quickbooks without manually having to do it!

The syncs were immediate, and I had no issues switching over the transactions to Quickbooks. I appreciated the support staff's help, especially from Yar, who was kind in getting me set up

The limit on syncs has you doing all sorts of math to import past transactions, but there's always a workaround.

General bookkeeping and organization of sales are the main issues. It seems to be the best most efficient option when it comes to syncing with Quick books.

really convinient for syncing paypal, stripe and shopify

there should be a "middle" plan for medium size companies.

syncing to quickbook is really seemless.

I save so much time connecting this App to my QuickBooks

Sometimes I have to manually sync items which i shouldn't have to do

Transactions from stripe automatically uploaded

It runs automatically and books everything. It handles the fees and the FX really well.

The matching system is pure syntax. It starts based on a hierarchy trying to match customer name/invoice number/address etc, but it can be tricked into thinking a customer is a new customer if something changes. It's not linking to the actually QBO customer or anything.

We use it for book the payouts and fees for payments. We use SaaS Optics for the invoices (pulled from Stripe), but Synder handles the payments better with multi-currency.

User friendly, and great support (thank you, Tony)!

I am pretty new to the system, so far I can't fault anything.

Xero and Stripe integration problems.

contacted customer service with a query and Anna and Feodor were so helpful in what they did for me, i am very happy with the service and experience i have received from them :)

nothing, very happy with the program :) .

the amount of time this work usually takes doing it manually, with synder its much quicker and easier

Automates the data entry for payment platforms like Stripe, PayPal.

It is not as intuitive as I would prefer.

No major issues. Benefits include automation of data entry.

I like that I can control which accounts the information flows to in QB. The customer service is also great (shoutout to Lizzie!)

There wasn't anything that I didn't like about Synder

Benefits are that it works well. It's automatic. Customer service is great!

The customer support I received from Fanya Berger was amazing. I had not set things up correctly to sync my Stripe payments with QuickBooks. She was so patient over several phone calls, until things were working for me.

I wish QB customer support was more knowledgeble about Synder procedures.

Credit card payments are processed smoothly.