tawk.to Reviews & Product Details

I love the desktop app as well as the phone app. It is very customization and easy to setup and use. Best of all its free in every way with out restrictions that I can find. It also has an amazingly quick update and response time to changes made, like an agent going off and online.

I don't dislike anything about it except that its branded, but its free after all. I also am sad that it doesn't directly connect with my help desk software, but that isn't Tawk.to's problem.

Customers being able to ask quick questions with technicians.

Tawk.to is one of the best services to chat with your website visitors in real time. It is a completely free service. You can integrate with Tawk.to just in seconds by copying some lines of Javascript code to your webpage. We integrated tawk.to with Wordpress and Moodle just in seconds.

There a some internalization issues when used in a language different than English.

We integrated Tawk.to with Wordpress. With this integration visitors are now able to chat instantly with the company if a staff is available to reply. Otherwise Tawk.to is notifying us with e-mail, so we are not missing any potential clients.

Tawk.to is complete solution for make conversation with your web site visitors. It is completely free and good than other similar softwares. It has got tons of features such a widget customization, chat history, multiple agents, departments, use one account on multiple site, multilanguage and user management. Also tawk.to has got mobile and desktop application for all known platforms. It has got Javascript API for entegrate your systems. After conversation tawk.to can send users to conversation log.

Tawk.to is very good chat solution and really i can't find immortality.

We use Tawk.to at our all system including web site, moodle LMS, our customized automation system and online examination system. Our students can reach us from every place (mobile and desktop) and every time. We can track our students previous problems and conversations.

We have installed Tawk Chats on our multiple websites and offer our clients easy chat access to get in touch with us anytime. The Chat Widget can be integrated with multiple websites allowing our customers and prospective clients to get in touch with us

The notification alert settings are simple to set up but they do not work for some time, which causes us to miss the chat. However, we have worked around this issue by sending us an email for any missed chat

We are a software product company and we have multiple websites but a common support team. Tawk helps us to receive chats from all sources in one common dashboard thus making it easy for me and my team to be able to respond to all queries. We can also set up response shortcuts which we can access with a shortcut key thus saving us time and to reply to the waiting customer fast.

Tawk is amazing, it is the best free live chat solution for any business. I have been using it for over 6 months now, and I couldn't be happier. It is packed with features and integrates with many big eccomerce apps.

The only thing I dislike is the emails. I only have one live chat agent and myself that replies to requests; whenever we miss a request, I recieve two emails, it isn't the end of the world but it's a pain. Going through the settings, you can't change it either. The customer service team is also okay; it's definitely not the best. All the things they say are just copy and pasted from a script they have.

Tawk is offering a free live chat service to smaller businesses like ours, it is free, has unlimited seats, and no features are locked behind paywalls. Our small business can't afford to spend $100 USD+ every month on a live chat service, and talk does everything plus more for free.

Tawk.to is the best live chat solution for every business website. It has many powerful features. For example, the knowledgebase is integrated within LiveChat, Canned quick replies, has many customisation options, and alerts when the agent is already serving the customer.

Data management needs to be optimised as the pre-filled form field doesn't store in a database. Or should provide an option to keep database via webhook or google sheets.

It helps us to provide support to our visitors/customers and turn them to convert into sales. Best tool for new agent onboarding and share knowledge base within for frequently asked questions.

A lot of features you would expect to pay for with others but not with Tawk. The live chat is great and we don't have to pay per user.

The UI is a little outdated but it does the job and exactly what we need.

We have multiple avenues for our customers to get in touch with us and Tawk is a great way for instant communication when browing on our website.

I know Tawk Chat very well since my first job. It appeared to be very helpful to communicate with online visitors and automate some of that communication. No I often use Tawk on my personal landing pages. For example if there is a vacancy on our website, I ask to add Tawk code on that page so I can reply to candidates immediately.

The best way to use Tawk is on the desktop. The mobile app is good, but I would prefer more "aggressive" notifications options, so I do not miss out on any of the messages. And believe me, I often miss them.

Tawk.to is the code for online chat installed on some of the projects websites I work with. With a mobile app on my phone I can reply instantly to visitors. A good option for everyone. If I cannot reply, I just forward the visitor to another free agent.

Tawk is an online chat which offers almost all PRO features like triggers, automation, agent management, and widget management for free. It also has a good mobile app. You can install TAWK to as many of your websites as you wish, and again - it's free.

It is unfair to complain about something you get as a freemium. If you use Tawk long enough to learn all of its features, there is nothing to complain. If they add a feature to integrate Tawk with some other messengers - that would be fantastic.

If any of my websites or websites of my customers need an online chat, I install Tawk. For many years it is the most trusted service for online chat option both for online shops and for other commercial websites. Very informative, nice notifications, good statistics and user info.

It had knowledgebase where we can post FAQ and some extra informations. But it needs to be improved. It is totally free.

You are not able to add shortcuts to go to a title. You cant save the IP of visitor or ticket sender.

Keep in touch with players. And easy to reach us.