tawk.to Reviews & Product Details

Tawk.to has lots, and I mean lots, of amazing features, most of which are free. For companies with multiple chat agents, you can transfer chats to other agents, which is a feature I like. You can also see the page of your website that the user is on so you can look at the same page while engaging with them. There are a lot of automated options too.

It was hard to adopt the chat platform with my colleague because he thought that it was overwhelming at first. It took a while to get a hang of, but they offer great support and tutorials in addition to their knowledge base.

This can help our company look bigger than we are by creating aliases. It allows us another avenue to talk to customers and win their business. A lot of times, customers that are just browsing, are not willing to call or email so this is a good alternative to losing them all together.

This software has so many features that I can't believe it's free. It's simple to set up, you can change a lot of settings to match your preferences and needs and it's available on both an app for your phone and on your computer - so you can respond to messages on the go. The chat button that goes on your website is customizable and you can choose what hours/days of the week it's available. It's definitely improved our website being able to offer live chat on it with this software.

Being free, I'm very content with all they offer. If I had to point out something it would be the overall UX that's not so intuitive. It takes a little bit to find what you need and get used to it.

It's great to offer a live chat on my company's website with it. We sell online programs and people often wouldn't finalize their checkout as they had questions or concerns. Having the live chat increased our sales, as customers can reach out via chat and our team can reply right away solving any questions.

The pricing! I like how Tawk.to is free. There's nothing like it I've found.

I really don't dislike anything, I've never had a bad experience with Tawk.to.

Tawk.to solved our customer support problem.

Tawk.to is an online chat app that lets you talk to people from all over the world without the hassle of finding a phone number or email address! It offers high-speed connections with seamless video streaming, and our video quality is second to none. You can also enjoy chatting with your friends using this app as it is available on iOS and Android devices.

It can be made more professional in looks.

Tawk.to is the only free, high-quality and secure online chat service. Tawk.to has been designed with speed in mind, so you can connect with friends, family and business associates without any delay or interruption. Tawk.to is open 24/7 for your convenience and it guarantees a great quality experience on every visit.

The most amazing part of the tawk to the tool is its easy integration feature. You can easily integrate with your website whether it's a WordPress-based website or a proper PHP-coded one.

It will sound a little funny, but I don't like the notification sound of tawk to; I mean we don't have the option to change the notification sound. If the team tawk to add this feature to customize the notification sound then it will be a nice thing.

Tawk to eliminated the cost to built our in-house chat tool. It has all the features we need to install on our websites. And we can easily "talk to" our customers on 'tawk to' in real time and build relationships.

1. Easy to use and integrate with the website. 2. Queries of visitors are received in a well-organized manner. 3. Easy way to get engage with the customer for their queries, and messages. 4. It provides virtual assistance and even option to hire agents.

1. Some more functionality can be provided like customer raising their complaint via the calling feature.

It's an awesome tool to get the feedback, and queries of the customers visiting the website. We use this to get in touch with the customer or visitors visiting our website.

The platform is very simple and suffices the need. Helps in chatting with the website visitors and also in tracking the visitor analytics

It doesn't allow to have customized popups on different pages

Generating leads through chat and also solving the product-related inquiries

The best part is that it's absolutely free, and it's a fantastic experience for a free conversation - you won't find a better option. You'll have to look elsewhere if you want to have or develop more complex discussion processes, or if you need any automation.

I enjoy how clean and smooth the chat is, but there are little to no possibilities for automation or triggering a pre-determined sequence of messages based on the visitor's response.

Helping to easily offer 24x7 live support to all customers and visitors/leads on my website and effectively serve them well.

The best part of this tool is it has completely free plan to all users. It is easy to use and setup takes minimum time. You can install on your website easily and it will go live immediately. You can customise the widget button as per your requirement. It allows to add unlimited agents under single account which is a best feature I found. Apart from that it has intuitive dashboard where you can track your website visitors and engage them with triggers. You can manage agents name, email address, images, designation from admin page. This is the best live chat tool I have ever used. It gives all the premium features without any cost. Canned responses, knowledgebase, multiple languages and many more features which make it unique. You can transcript the conversation to admin email address and customer email address. If you want to add live agents who will take care of your customers then they have best plans for that at very low cost. Another best part is they are upgrading their services day by day with new features for their users. This tool is compatible both in web and mobile devices. Agents can login their account from mobile app and chat with customers directly without any hassle. One more thing I like is their customer support. They have live chat agent who will resolve to your queries and they are much responsive.

There's nothing to dislike here as per my experience. I have found this tool very helpful for every businesses to get customer insights, live chat, etc. Plugin is easy to install and I have never faced any downtime with this tool.

When our website required a live chat tool, I have tried most of the tools but I found this tool more useful. Because you can add unlimited agents without any cost and it is completely free. It helped us to track our website users and engage with them to acquire customers. It also allows to transfer files over chat, screen sharing, video and voice call features which made our support team more powerful and actionable.

The most important one Tawk.to is free and easy. Our population is going up after used tawk.to. We are happy with them

You can not find any responsible clerck when you need urgent assist. There is no any call center. You have to send mail and wait wait.

All kinf off guest problem we solving with tawk.to Because we are call center and guest need to contact with us as 24 hours