Zoho Survey Reviews & Product Details

A free version is available. It is easy to integrate with other software in the Zoho Suite. Has pre-designed templates to select from. It also supports customization and simplifies the process of managing surveys

I think the insights and support need some enhancement. Other than that, it's the real deal.

It helps us to save time since it integrates with other productivity software in Zoho Suite such as Doc.

Zoho Survey is one of the platform for creating high quality survey form for everything. with the per avaliable template this make our work faster than before. its so responsive and collect data and process it very accurately.

Zoho Survey tool is best in creating Survey and deploying it. but when its coming is check real time Insights data it has little delay.

Using Zoho Survey we solve the most hectic problem in our business. collection customer feedback and data or other things is different for us in our initial stage but because of zoho Survey we can collect feedback and data easily in few clicks

How easy it is to create complicated logic for surveys, how easy it is to export the data and perform basic analytics even with the free version.

The limit on number of users and visualization possible is limited.

ZS allowed the start up I was working for to create a market assessment survey with complicated logic and also analyse the data easily.

Like how the software is easy to use and sending out surveys to my employees has become so much easier.

There is nothing that I dislike about the tool. Pretty simple for everyone to use.

Reaching out and hearing out the employee point of view.

1) It helps to create survey forms which we can share with our customers to get feedback on our services. 2) Data collected can be extracted to other format also for easy analysis.

We are using it since last 3 to 4 years and we didn't faced any issue with it.

We are in 3pl industry and it is very important to us to keep improving our service quality to achieve customer satisfaction. Zoho survey has enabled us to get feedback from our customers using survey forms.

Zoho Survey is an excellent survey management software, it is intuitive and flexible with which we can evaluate many situations, get opinions, ideas, knowledge and experiences, from different audiences from which you want to collect data quickly and effectively, I like the ease with which I can create a survey, I like the variety of predefined templates that we have available with Zoho Survey, we can adapt them to different scenarios or situations depending on the need we want to cover, we can download the results obtained in reports for their respective analysis; the multiple customization options and its collaboration functions, its integration with other Zoho tools is one of its great strengths that facilitate the fulfillment of daily tasks without much effort.

No dissatisfaction so far, Zoho Survey is a very flexible and adaptable tool, along with this very easy to use and efficient to collect data from different audiences, it works very well and provides an excellent user experience.

The implementation of Zoho Survey has proved to be very beneficial for our company, as it has allowed us to considerably improve our data collection process. Thanks to this tool, we have been able to analyze a large amount of information related to the processes we execute daily in our IT support operation and other areas in an efficient and effective manner.Zoho Survey provides us with detailed and real-time Reports that have allowed us to identify and correct failures and wrong behaviors in the fulfillment of our daily operational tasks, especially those that directly involve our customers and their level of satisfaction. It is possible to collect their experiences, opinions and feelings in the form of responses that can be very useful in identifying opportunities for improvement and making more informed decisions.

Zoho Surveys is very easy to use; it was designed to integrate seamlessly with other products in the Zoho suite, it provides all the resources and tools needed to collect data quickly; also so that anyone can use it easily, this platform offers professionally designed templates that allow users to focus on the most important questions to collect the desired information. We can distribute the surveys online or offline, I love its compatibility with mobile devices, I personally use the mobile app frequently and I find it great.

I consider that the acquisition price is a little high but in relation to the quality-price ratio it is worth the investment, from my personal experience it is an excellent tool and provides us with everything we need to create surveys, distribute them and analyze their answers.

With Zoho Survey, we were able to obtain relevant information for our corporate procedures in an agile, effective and simple way through surveys. Now, we have greater versatility to know the satisfaction of our customers, their experience with our products and services, among other things, which has been of great value to us by improving the execution of many of our business processes. Thanks to Zoho Survey, we identify our weaknesses in several areas and make more informed decisions based on real data, which has allowed us to improve the efficiency of our business processes.

It is easy to use, you can create surveys in minutes and get valuable data almost immediately that can be analyzed to support decision making. Zoho Survey is a tool designed for any type of person regardless of their technological knowledge, I like the user interface, for its ease of use and understanding. Its predefined templates for different specific cases, it has many options to view the reports. zoho survey provides different options to send the survey to the audience. I can share the reports and collaborate with my team.

At the moment I have no negative comments to highlight, there is nothing I dislike about Zoho Survey, it is a very efficient and easy to use tool that has allowed us to effectively strengthen many of our operational processes, it really is a very good tool.

Zoho Survey helped us to create research surveys easily to know customer satisfaction in installation, technical support and customer service processes especially, we also used it to know the opinions and ideas of our staff when setting up or modifying internal operations or including new services, and even to update personal information of our workgroup, Zoho Survey allowed us to easily analyze the collected data to make better decisions. It is really useful for capturing customer data and other respective audiences.

The reason I enjoy using Zoho Survey is because it allows me to easily create surveys and collect data from groups of people quickly and efficiently. The platform offers several templates that can be adjusted to suit our specific needs, which makes the survey creation process even easier. Zoho Survey is a valuable tool because it allows us to learn about other people's opinions, thoughts and experiences, which is very useful for us as a telecommunications service provider. Its great customization capabilities allow us to include our branding which in the end generates a lot of trust from the respondents. The data analysis feature helps us identify patterns and trends, which we can leverage as a resource to improve our processes and services. Finally, another aspect I appreciate about Zoho Survey is its seamless integration with other Zoho tools we use in our company. This makes our daily activities as a work group more efficient and fluid.

Currently, I don't have any negative criticism to highlight about Zoho Survey. There is nothing that I find unpleasant or unfavorable about this tool, as it is extremely efficient and easy to use. In fact, Zoho Survey has been instrumental in improving and consolidating many of our operational processes, which is evidence of its quality and effectiveness. In conclusion, I consider Zoho Survey to be an excellent and highly recommended tool.

Through the surveys we have created in Zoho Survey, we have been able to measure the satisfaction of our customers in critical processes such as service installations, technical support, customer service and quality of service delivery. In addition, we have used Zoho Survey to collect feedback and ideas from our staff regarding the implementation of new operational processes, as well as to update the personal information of all employees.Thanks to the data analysis feature of Zoho Survey, we have been able to examine the collected data easily and make better decisions accordingly. Overall, this tool is very useful for capturing data from both customers and other relevant audiences, its ease of use and effectiveness are the key for everyone to use it seamlessly.

Zoho Survey is an excellent survey management software, it allows and facilitates the collection of data that are important for the business processes of our company, it takes very little time to create a survey with zoho survey, it also provides a wide range of predefined templates to use depending on the need you have and also allows you to include different types of responses, they can be simple text, multiple choice, image and many more. I like the customization options and collaboration features because it facilitates teamwork. Last but not least I like how it integrates with other Zoho Suite tools which is really useful for us since we use many of them.

I have not experienced any drawbacks using Zoho Survey, it works very well and does an excellent job of creating surveys and collecting data, for this reason so far there is nothing I dislike,10/10 for Zoho Survey.

Zoho Survey provided us with a fast and efficient way to collect important data for our business processes through surveys; it has been a great ally for us because it has allowed us to improve the way we carry out many of our business processes, with Zoho Survey it was possible to identify our deficiencies in many areas, thanks to which we can make more informed decisions and under real data. Zoho Survey allowed us to create internal and operational efficiencies.

I appreciate the ease of use, which is a standout feature of Zoho's native tools. Zoho Survey is a powerful and comprehensive online survey creation tool that I admire for its flexibility and customization options. It offers a wide range of templates and allows you to include multiple choice responses, one to five star ratings and much more. I also appreciate its collaboration features, which make it easy to work with colleagues. We use it primarily to assess customer satisfaction after installation processes, for customer service interactions and other scenarios. We also use it to evaluate knowledge acquired during quarterly company training sessions, to socialize new operating procedures or to gather feedback on a new product or service. Zoho Survey provides all the features needed to create, distribute and analyze survey data, making it a very efficient and convenient way to collect information.

I have no complaints about Zoho Survey; it works very well for its intended purpose. Its performance and ease of use are superb, and there is nothing about it that I dislike.

Zoho Survey has provided us with a fast and easy way to create surveys and gather ideas, opinions, sentiments, and knowledge from our employees and customers, who are our most valuable asset. This has allowed us to make more informed and accurate decisions about what and how we need to improve.

Zoho Survey is an excellent survey management software. We can easily create surveys in a few minutes, because it offers a large library of predefined templates that can be adjusted to the specific needs you have, we can add different types of questions and answers, simple text, selection, multiple choice, image and others. Zoho Survey is highly customizable, I like that we can choose a specific theme for our survey even include the logo of our company which provides a professional and branded look to each survey, which in turn generates confidence to the parties involved (respondents), Zoho Survey allows us to collaboratively edit surveys; we can invite team members to help us create or improve surveys or we can also share reports to benefit decision making, personally I use the mobile application and I find it excellent, it is concrete and I have everything I need at hand, I love how it integrates with other tools of the zoho ecosystem and third parties.

There is nothing I dislike about Zoho Survey, it does its job very well and satisfies all our needs, it is a very easy to use tool and provides an excellent user experience.

Zoho Survey provided us with a fast, easy and secure way to create surveys and collect: ideas, opinions, feelings and knowledge among others, both from our staff and our customers who are the basis and the pillar by which we work every day. Zoho Survey has helped us in 90% of our decision making and has allowed us to improve on aspects that could have been previously overlooked, thanks to the fact that we now make more informed decisions.

1) It enables you to create interactive survey forms instantly. 2) Easy to use, no technical knowledge is required. 3) Cost effective solution than others. 4) It provides interface to analyse data with Google sheets.

As of now we didn't faced any issue with it.

1) It has enabled us to collect data from customers using interactive survey forms. 2) It is also helping us to analyse that data so we can improve our service quality and achive customer satisfaction.

Zoho survey is a tool that enables us to conduct survey. Which is available in market with minimal price tag. It's most simple and user friendly. You could easily procure data and validate responses which will help us to deliver better.

Every thing seems Preity intresting however my small recommendation not that I dislike is to delete there is no clear instructions which are directly visible so to do so we need to click the 3 dots and then delete however they should be direct button on the page.

Zoho survey helps us to take feedback on staffing services with various big organisation HR teams to get information whether we able to deliver the services appropriately with out any further delays and delivering smooth traditions and trust me the best product I love to use and recommend

Simple drag-and-drop interface where you can have your log-ins secured.

They cannot track down 3rd party software or viruses.

They reviewed accesses periodically where controls are implemented within the given data access.

1. Ease of Use - UI is simple and clear for even non-tech people 2. Predefined Template is a savior - Drag and drop block feature 3. Creating multiple surveys is a very easy

1. Watermark is a free version is a pain 2. Adding more templates would be helpful There are no such suggestions much needed

We are struggling with the CSAT survey with the customer and also with the customizable template Zoho Survey came to escape in regards to the CSAT survey, easy to create and share with customer

One of the things that I like about ZOHO survey is that they have a lot of template customization than other survey-designing companies. Moreover, it has a vast option of adding multiple drop-down menus; checklist buttons, e.t.c a single survey; it also has many extra features like matrix scaling and matrix rating which helps users a lot while making new survey

There is not much of downside ZOHO survey as it delivers a flawless experience to its customers as a Zoho survey user; I didn't feel that it has any kind od drawback so far

ZOHO survey solve a lot of problems at is has made survey making very easier and advance more over it has a very low cost subscription which any scale of business can afford as compare to other survey designing companies in the market more over it is also suitable for personal use too as allow a single user to use it daily for blogging purpose too

Zoho survey helps me with my business surveys especiallly for business RetailFlow. Its really helpful for capturing client data and leads. One word if you are an agency just use zoho forms

There is nothing particularly i dislike about Zoho surveys, but i feel that it could have been a little bit faster. It does contain few bugs here and there, in the dashboard mainly. If these are eliminated, then its all good to goo

Zoho survey solves a lot of problems for me *Helps me capture leads *Helps me get new business *Helps me onboard new clients and it also helps to analyze data much faster

Zoho Survey has been a life saver for me. With Zoho Survey, I can create surveys in minutes and get the results immediately. It's helpful for me because it allows quick feedback from my customers on their satisfaction with our products or services!

No dislike as such. The template was old and out-of-date, I couldn't find a way to contact the developer for help. The crashing bugs made it rugged enough that you'd want this app in your life!

The surveys that Zoho makes are easy to create and navigate, and their unique design also helps me evaluate customer satisfaction. The after-sales service improvement has been a result of using these tools!

Zoho Survey is one of the best and most useful platform from Zoho. This platform is helping us to create surveys and it maximizes our effectiveness and helps to become better.

There is nothing that I dislike about this platform. Though there can be more options provided with unique offerings and more creative and helpful solutions that can bring fruitful results.

Zoho is solving today's biggest problem of creating and managing surveys with easy navigation and easy to use platform. Due to it's unique and tailor made surveys making our work more productive.