Freshsales vs HelpCrunch

Take a look at how Freshsales and HelpCrunch stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshsales scores 4.5 out of 5 from 1104 reviews, while HelpCrunch has been rated 4.7 out of 5 from 204 reviews.
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Freshsales logo

Freshsales

4.5
(1,104)
HelpCrunch logo

HelpCrunch

4.7
(204)
At a Glance
Freshsales logo
Freshsales
Starting at:
$15.00/month
HelpCrunch logo
HelpCrunch
Starting at:
$15.00/month
Overview
Freshsales logo
Freshsales
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshsales
View 5 images
Freshsales Screenshots
HelpCrunch logo
HelpCrunch
HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
HelpCrunch
View 5 images
HelpCrunch Screenshots
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Pricing
Freshsales logo
Freshsales
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
HelpCrunch logo
HelpCrunch
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
See all pricing
Pros and Cons
Freshsales logo
Freshsales
Pros
  • Intelligent predictive and real-time insights for CRM programs
  • AI-powered contact scoring and lead management
  • Extensive selection of powerful integrations
  • Access to the complex Freshworks ecosystem available
  • 360-degree sales platform to access full customer information
Cons
  • Billing is managed per user, which means it can add up for bigger teams
  • Some businesses will need higher packages for more contacts
HelpCrunch logo
HelpCrunch
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Freshsales logo
Freshsales
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
HelpCrunch logo
HelpCrunch
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
Freshsales logo
Freshsales
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
HelpCrunch logo
HelpCrunch
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshsales logo
Freshsales
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HelpCrunch logo
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshsales logo
Freshsales
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HelpCrunch logo
HelpCrunch
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshsales logo
Freshsales
Total integrations: 12
  • Adobe Commerce (Magento Commerce)
  • Asana
  • BigCommerce
  • DocuSign
  • Drupal
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot Marketing Hub
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Mailmodo
  • Microsoft 365
  • Overloop
  • Pipedrive
  • PrestaShop
  • Slack
  • Squarespace
  • SurveySparrow
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
HelpCrunch logo
HelpCrunch
Total integrations: 17
  • Adobe Commerce (Magento Commerce)
  • Asana
  • BigCommerce
  • DocuSign
  • Drupal
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot
  • HubSpot Marketing Hub
  • Intercom
  • Intuit Mailchimp
  • Joomla
  • Mailmodo
  • Microsoft 365
  • Overloop
  • Pipedrive
  • PrestaShop
  • Slack
  • Squarespace
  • SurveySparrow
  • Trello
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Freshsales logo
Freshsales
See all alternatives
HelpCrunch logo
HelpCrunch
See all alternatives
Company Details
Freshsales logo
Freshsales
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
HelpCrunch logo
HelpCrunch
  • By HelpCrunch
  • Located in San Francisco, CA, USA
  • Founded in 2016