800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
I enjoyed the set-up process of my account. It was very simple and easy to use. 800.com customer service has always been very helpful and professional. I highly recommend their services. Overall, This company has provided exceptional service. The price point is very accomidationg for our business needs. My frequency of use is daily.
To be honest, I have not yet experienced any bad experiences with this company. Overall I have been very pleased with their technological platform and call-forwarding features. I really enjoy their seamless app on iphone. Its ease of integration is perfect!
800.com is providing flexibility, convenience and overall good service to my company. I enjoy setting up the call waiting and music features on my account. The management of the account is also very simple to use. Plus, The user friendly interface is simple and straight forward. I enjoy the background music.
The ease of the process. The ease of the process is what I like the most. It is super easy to get things set up. The verification process does not take very long and you can create your own numbers.
I have not found anything that I dislike about 800.com.
I'm not having to use my own phone number to run my businesses. It frees up my private phone number and allows me to connect with my customers on a professional basis.
easy to work the website, your able to change the recordings for the voicemail
I have not ran into an issue yet, so far every time I am looking for something I can find it.
I am not sharing my personal phone number.
Innovative, affordable, user friendly, scalable. Easy to implement as part of your existing business. Cusomter service is prompt even thought things don't break down. As part of your marketing platform, it makes it easy to track new customers. It's feature reach and easy to use and implement into your current system.
Improving customer service chat option, and increase the plan options.
We can use it to advertise on certain platforms and it makes it easy to track the sucess of our marketing campaigns.
It's very easy to use and they gave great customer service.
I would like to see more in depth reporting
Saves money and time by not having to answer the phone while in meetings.
Getting missed call info and messages. helpful
getting all the spam calls and a lot of hang ups . Having to press 1 to get the call to go thru
we are not missing any calls
800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful!
I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered!
800.com gives us an easy number for our new customers to remember, with voicemail and call forwarding, at an affordable price.
We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was incredibly straightforward, and the user-friendly interface makes managing our communication effortless. Moreover, their responsive and knowledgeable customer support team has been invaluable whenever we've needed assistance, making 800.com the ideal choice for our business needs.
No complaints at this time. Affordable, Intuitive, and great support.
It handles our incoming calls to offer a toll free option for our customers to reach us.
Very smooth. No problems. Service has been reliable
That it is not free. That I have to pay to have an 800 number.
receiving calls through our 1-800 number
The interface is easy to use and very intuitive to set up!
It doesn't direcly plug in to every ecommerce website
It allows us to easily set up a business phone number and track how people are trying to communicate with us