800.com Reviews & Product Details

What was most helpful was that you can customize verbally or numerically your toll-free number. We used the Call Routing and Auto Attendant tools. Much more flexible!

Customers may feel that an 800 number is not as personal as a direct number, but we always gave a direct number after the initial call. Can't think of any improvements.

We received more call volume, and with that volume, the platform helped us manage the influx of calls. More productive. Yes, business performance had increased.

No need for hardware. Ability to forward extensions to cell phones. Pricing. We also use HUBspot with it.

Inability to respond to inbound texts from the interface. It works great otherwise. I really love it.

No need for a receptionist. No need for a PBX. Ability to save money by virtualizing. Great vanity number for marketing. Cost savings and groeth combined.

It was so easy to find and sign up. The simplest part of starting my business.

It becomes a bit out of sight, out of mind. Hard to keep track of what I'm paying for and when.

Honestly, I just needed a number. It is something that I had to have but didn't really want to invest a lot of time doing.

Customization of the online dashboard of features such as voicemail, forwarding, and phone log reports.

I don't have any dislikes, overall I really the platform.

I had an issue forwarding the call; however, I found and got it to work. The benefit is having the appearance of a larger company.

I tried originally setting up thru Comcast/local companies, but they made it horrible. So I went to 800.com and got the domain we wanted quickly and easily. Easy to log in and navigate, get bills & set up payment systems. 10/10

Nothing really, it's quick and easy to use. very painless

Nothing.

Extremely easy to use and set up. Very affordable. The charts and data analytics are useful.

We like everything we have found with 800.com

We have been able to save a decent amount of money using 800.com to forward our 800 number compared to the big telephone service providers. This has allowed us to keep the number we had for years and a number that customers already knew.

Super convenient to use and allows smaller businesses to have a larger presence with professionalism

Nothing, I like everything about this company and their software.

No problems at all. Easy to use. Billing is never an issue and the customer service reps are professional.

Setup is fast and intuitive - it just works

Nothing to complain about, it just does what it is supposed to.

Instant call routing - added lines and new numbers in a flash

Our company has been using this for a while now. No complaints. Service does exactly what we need it to.

Wish they would come down on the price a little bit or come up with a TXT-only plan. We really only use this service for texting customers anyways since in this day in age not many people check their voicemails.

Clients rarly answer unknown numbers or check voicemails. We got around this by using the TXT feature 800.com provides. Now our customers see our txt about an upcoming appointment they have and will call back our office quickly.

Unexpected call from customer services to facilitate set up.

Happy all around. Nothing to remark under this section.

Customers are able to easily reach me.