800.com Reviews & Product Details
800.com is a dynamic call tracking software, perfect for businesses seeking to efficiently manage their telephony needs. With it, you can activate toll-free numbers in line with FCC rules, identify callers via an integrated ID feature, and never miss a call thanks to automatic redirection. It also offers voicemail transcriptions, automated alerts, and spam blocking. Stay informed with custom reports and easily organize voicemails. Plus, record calls for training and information retrieval, all stored in one convenient place. Simplify your business communications with 800.com.
| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare 800.com with other popular tools in the same category.
Very easy to configure & use. Flexible enough to meet a variety of use cases.
Frankly, I have nothing to criticize. Everything works perfectly.
Allows us to create dedicated numbers for specific purposes, collect statistics on usage, and make & receive calls through an online interface
user experience is good to navigate thru different options
not able to receive the calls. it would be nice
professional vanity number for the business
it provides me multiple incoming call forwarding option to multiple numbers. Thats what exactly we want to achieve
Nothing as such i dislike so far. It's pretty much great services .
having single number of customer and incoming call forwarding to multiple outbound numbers is excellent feature
You can find vanity numbers. The feature that I was looking for that other competitors didn't have is the Vanity numbers. I was able to see what options were available based on the numbers I chose and also what the prices would be based on that.
The interface is not the greatest or the most technologically advanced, but it gets the job done. One other thing that I don't like is that people can send you a text but you can't reply (probably user error) OR that it costs additional to do that.
I needed a toll-free number. It also has vanity numbers that are easy to remember because you can use letters to spell out your numbers. My performance hasn't increased, but I def get people calling.
800.com makes getting a 800 number easy and its affordable.
Nothing everything is simple. I can't think of anything bad.
I haven't had any problems.
Having an automated call service with the ability to set up extensions. Adds a professional look to my small business.
I honestly dont have anything negative to say.
Having a call service that fits the budget was the perfect fit for my start-up
I love that you can put different types of words or numbers and they find you something that will work. I never knew there were so many different types of 800 number prefix's. Once you sign up the website is really easy to use, there are many options to forward or answer the calls its awesome. It was so easy that I signed up for a fax number and faxing is a breeze.
One downside is that it is so easy to lookup and sign up I almost thought it was a scam. I had to search the website on google to make sure it was legit. Another suggestion I have is that I would like conformation pages or messages when faxes go through. Other than that - great product and sooooo easy to use.
800.com is recording all the calls that come in and we have a digital copy of these recordings to use for future soliciting, training, and follow up. This keeps our guys in the field focused on what they need to do and a centralized phone number for various questions.
It was very easy to get set up and go with the number. Excellent interface that is very intuitive and quick to navigate. Also, like how you can add voicemails that sound very professional and are easy to edit and adjust for business hours. All around great product that does everything you need and expect for an affordable price.
The cost is a little high, but again you do get a lot of features that the competitors don't have so it is a give and take.
It is solving a work flow issue that we have due to labor shortages. It is effectively solving for a lack of man power and it is actually more effective and saving us $
Using 800.com to help our marketing campaign was easy to set up and no delay. The features were better than expected.
There are some downsides to using 800.com, the reports are easily generated and the features are straight forward.
No issues at this time.
How easy it was to find a number for my business.
I don't have anything negative to say when it comes to 800.com
It allows me to have an 800 number that matches my local number.