Unclaimed: Are are working at Accelo ?
Accelo is a professional services automation software featuring an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more, regardless of where you are.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Accelo with other popular tools in the same category.
I like that accelo makes it easy on their users by making all the tools self explanatory. For instance when I'm logging my hours it only shows me the rows that specifically apply to me. I don't have to scroll through hundreds of rows or even type in a search bar. They do it for me.
Their API can be a little tricky to use. I had a run in with it in one of my past projects and the data it returns is not as predictable to read as one might hope. I'm guessing they'll clean that up in the future though.
One of the projects I worked on that was using accelo's API used it in a script that automatically created projects based on the data from accelo and also assigned related labels to the project(s).
Accelo truly helps in project arranging ,following and streaming every type of effort viably. On top of that it improves our benefit by guaranteeing that we place our customers work on one stage and carry out it effortlessly.
We actually are genuinely new clients however we are exceptionally happy with every one of the apparatuses we are given hitherto.
Task the board and deal CRM. It is additionally incredible in proficient administrations.
Allows you to run many multiple projects simultaneously with many colleagues
Lack of alphabetical order in lists might be one item.
Accurate time management, seeing all the necessary details in a project
Accelo is completely transforming the way we do business. From bringing all organizational processes under one umbrella to linking every retainer task to an employee with time tracking, we've never been at a better place to accurately measure our ROI and grow our business.
So far, there is nothing I dislike about using Acello!
We have been able to solve workflow management issues as well as employee ROI and bandwidth issues.
Accelo offers quite a few workarounds and options to be able to achieve what you want kind of project and breakdowns you're looking for. There are different viewing options and customizations!
Since there are so many customizations and ways to achieve what you're looking for, the platform can be a bit difficult to navigate at times. It's not always intuitive.
Assigning work and the time allocation for each team member has been beneficial but have encountered a few issues with time rolling over and how to stop certain functions
Accelo has been a pleasure to use! Being part of an digital agency, the days are fast paced and Accelo has enabled me to track my time accurately, increasing my productivity. At the same time, I have oversight of my projects, retainers and invoicing, making sure that I have a line of sight at all times.
I have not experienced anything particularly unhelpful or challenging to use. I have not been using the platform for very long, so there may still be functionalities that I encounter along the way, but for now, it have been a pleasure to use!
Accelo has helped our agency manage the capacity of our teams and assisted with resource management through reporting tools and team schedules. It has also enabled our team members to track time quickly and accurately in a variety of ways (daily or weekly) that suits different employees' preferences. This has enabled accurate individual utilization tracking, as well as keeping track of the scope of retainers and projects.
Our creative agency had been looking for a powerful, customizable and easy-to-use time tracking, scheduling and billing platform for many years, and have been thrilled since adopting Accelo. Contracting, onboarding, tech/user support, UI/UX, reporting all outstanding. Flexibility allows us to meet our ever-changing client billing demands. We want Accelo to continue to succeed so we can continue to thrive with this new platform.
There is a bit if a learning curve with the platform, but that really has to do with how many features come standard. We actually had to turn many features off that didn't apply to our time/billing process, and devise a few workarounds for other idiosyncratic parts of our billing structure. But ultimately the well-conceived framework met every challenge we threw at it. Also, the UI takes a bit to get comfortable with, but probably no more so than other comparable platforms. Now that we know where everything is, we have been completely satisfied with usability across the team and improved workflow.
We had an old custom-designed platform that was sucking energy and dollars with bugs, fixes and antiquated interface. Accelo completely modernized our time and billing processes and has improved quoting, project management and agency workflow.
I like how the accelo software allowed us to implement it in steps. This made it much easier to roll it out and allow people to migrate and learn at an easier pace.
I haven't found a downside yet, You've always got to be willing to hand everything over to the single system.
This system became the digital nervous system for our whole business. We use it as a CRM and for all of our projects and for tracking our sales funnels. Next we are going to start using the Client Portal.
I love the retainer included the most. I'm ready to effectively arrange retainers, their worth and hours apportioned to every client. While Accelo was deficient with regards to a portion of the mechanized usefulness found in some different frameworks, it was the email incorporation that at last sold us.
The absence of an expert work schedule page. It would be great if Accelo had a more precise plan line. There is by all accounts an excessive number of choices.
We have a lot more prominent perceivability of all our correspondence with our customers. It gains it simple to follow the headway of a task through achievements.
My favorite part is the contact feature within each client
I dislike the tracking of how to get to each client
We are able to keep everything in one place